EtreCheck version: 5.4.8 (5091)
Report generated: 2020-01-05 02:48:35
Download EtreCheck from https://etrecheck.com
Runtime: 2:48
Performance: Excellent
Sandbox: Enabled
Full drive access: Disabled

Problem: Other problem
Description: 
no internal speaker audio out

Major Issues:
    Anything that appears on this list needs immediate attention. 

    Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.
    Gatekeeper disabled - Gatekeeper security protection is disabled. This computer is at risk of malware infection.

Minor Issues:
    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 

    32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”.
    Limited drive access - More information may be available with Full Drive Access.

Hardware Information:
    iMac (Retina 5K, 27-inch, 2017)
    iMac Model: iMac18,3
    1 3.4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core
    8 GB RAM - Upgradeable
        BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 
        BANK 0/DIMM1 - Empty 
        BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 
        BANK 1/DIMM1 - Empty 

Video Information:
    Radeon Pro 570 - VRAM: 4 GB
        iMac (built-in) 5120 x 2880

Drives:
    disk0 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes)
    Internal PCI-Express 8.0 GT/s x2 NVM Express
        disk0s1 - EFI [EFI] 315 MB
        disk0s2 [APFS Fusion Drive] 27.69 GB
            disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes)
                disk2s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 788.53 GB used)
                disk2s2 - Preboot (APFS) [APFS Preboot] (Shared)
                disk2s3 - Recovery (APFS) [Recovery] (Shared - 528 MB used)
                disk2s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used)
                disk2s5 - t***s (APFS) (Shared)
                disk2s6 - Macintosh HD (APFS) (Shared - 11.01 GB used)

    disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM)
    Internal SATA 6 Gigabit Serial ATA
        disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
        disk1s2 [APFS Fusion Drive] 1000.00 GB
            disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes)
                disk2s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 788.53 GB used)
                disk2s2 - Preboot (APFS) [APFS Preboot] (Shared)
                disk2s3 - Recovery (APFS) [Recovery] (Shared - 528 MB used)
                disk2s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used)
                disk2s5 - t***s (APFS) (Shared)
                disk2s6 - Macintosh HD (APFS) (Shared - 11.01 GB used)

Mounted Volumes:
    disk2s1 - M************ Data [APFS Virtual drive]
        1.03 TB (Shared - 788.53 GB used, 230.46 GB available, 217.79 GB free)
        APFS
        Mount point: /System/Volumes/Data

    disk2s3 - Recovery [Recovery]
        1.03 TB (Shared - 528 MB used, 217.79 GB free)
        APFS
        Mount point: /Volumes/Recovery

    disk2s4 - VM [APFS VM]
        1.03 TB (Shared - 3.22 GB used, 217.79 GB free)
        APFS
        Mount point: /private/var/vm

    disk2s6 - Macintosh HD
        1.03 TB (Shared - 11.01 GB used, 230.46 GB available, 217.79 GB free)
        APFS
        Mount point: /
        Read-only: Yes

Network:
    Interface en1: Wi-Fi
        802.11 a/b/g/n/ac
        Proxy Auto Discovery
    Interface en0: Ethernet
    Interface bridge0: Thunderbolt Bridge
    Interface en4: Bluetooth PAN
    Interface usbserial-1420: USB2.0-Serial
    Interface en7: iPhone 2
    Interface en8: iPhone 3

System Software:
    macOS Catalina 10.15.2 (19C57) 
    Time since boot: About 12 hours

Notifications:
    Notifications not available without Full Drive Access.

Security:
    Gatekeeper: Anywhere
    System Integrity Protection: Enabled

    Antivirus software: One Periodic

Unsigned Files:
    Launchd: /Library/LaunchDaemons/com.hikvision.iVMS-4200.plist
        Executable: /Library/PrivilegedHelperTools/com.hikvision.iVMS-4200
        Details: Exact match found in the whitelist - probably OK

    Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist
        Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost
        Details: Exact match found in the whitelist - probably OK

    Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist
        Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
        Details: Exact match found in the whitelist - probably OK

    Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist
        Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
        Details: Exact match found in the whitelist - probably OK

    Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
        Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
        Details: Exact match found in the whitelist - probably OK

    Launchd: /Library/LaunchDaemons/hikvision.iVMS-4200.plist
        Executable: /Library/PrivilegedHelperTools/hikvision.iVMS-4200

32-bit Applications:
    3 32-bit apps

Kernel Extensions:
   
    /Applications/VMware Fusion.app
        vmioplug.kext (VMware, Inc., 18.7.0)
        vmnet.kext (VMware, Inc., 11.5.0)
        vmmon.kext (VMware, Inc., 11.5.0)

    /Library/Extensions
        usbserial.kext (Jiangsu Qinheng Co., Ltd., 1.1.1 - SDK 10.9)

System Launch Agents:
    [Not Loaded] 16 Apple tasks
    [Loaded] 181 Apple tasks
    [Running] 114 Apple tasks

System Launch Daemons:
    [Not Loaded] 34 Apple tasks
    [Loaded] 199 Apple tasks
    [Running] 102 Apple tasks
    [Other] One Apple task

Launch Agents:
       [Running] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2019-12-23)
    [Running] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2019-12-23)

Launch Daemons:
      [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19)
    [Loaded] com.hikvision.iVMS-4200.plist (? 3f4e5ed4 - installed 2018-04-04)
        [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-12-30)
    [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2019-12-10)
    [Running] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2019-12-23)
    [Loaded] hikvision.iVMS-4200.plist (? 451ce2e5 - installed 2019-07-05)

User Launch Agents:
    [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-09-22)
    [Loaded] com.google.keystone.agent.plist (? 0 - installed 2019-12-16)
    [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2019-12-16)

User Login Items:
    [Running] App Cleaner Helper (Sergiy Savenko - installed 2019-08-28)
        Modern Login Item
        /Applications/App Cleaner.app/Contents/Library/LoginItems/App Cleaner Helper.app

    [Not Loaded] BetternetAutorun (App Store - installed 2018-08-05)
        Modern Login Item
        /Applications/Betternet VPN.app/Contents/Library/LoginItems/BetternetAutorun.app

    [Loaded] ClockerHelper (App Store - installed 2019-04-08)
        Modern Login Item
        /Applications/Clocker.app/Contents/Library/LoginItems/ClockerHelper.app

    [Loaded] CryptoLauncher (App Store - installed 2018-09-28)
        Modern Login Item
        /Applications/CryptoPrice.app/Contents/Library/LoginItems/CryptoLauncher.app

    [Not Loaded] LaunchHelper (App Store - installed 2018-12-28)
        Modern Login Item
        /Applications/FreeChat for Facebook Messenger.app/Contents/Library/LoginItems/LaunchHelper.app

    [Not Loaded] goproapp.devicedetection (GoPro, Inc. - installed 2018-08-09)
        Modern Login Item
        /Applications/GoPro Quik.app/Contents/Library/LoginItems/goproapp.devicedetection.app

    [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2019-01-20)
        Modern Login Item
        /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

    [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2019-01-20)
        Modern Login Item
        /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

    [Not Loaded] SpeedTestHelper (App Store - installed 2019-07-08)
        Modern Login Item
        /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app

    [Not Loaded] StartUpHelper (Spotify - installed 2020-01-04)
        Modern Login Item
        /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app

    [Not Loaded] WeatherDockFreeHelper (App Store - installed 2019-04-08)
        Modern Login Item
        /Applications/Weather Dock free.app/Contents/Library/LoginItems/WeatherDockFreeHelper.app

    [Not Loaded] WhatsApp Login Helper (App Store - installed 2019-07-08)
        Modern Login Item
        /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app

    [Not Loaded] LauncherApp (App Store - installed 2018-09-28)
        Modern Login Item
        /Applications/uBlock.app/Contents/Library/LoginItems/LauncherApp.app

    [Not Loaded] AutoLaunch (92PT3A7J5V - installed 2017-03-05)
        Modern Login Item
        ~/Installs/Periscope Pro 3.4.1/Periscope Pro.app/Contents/Library/LoginItems/AutoLaunch.app

Internet Plug-ins:
    AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2018-09-21)
    FlashPlayer-10.6: 32.0.0.223 (Adobe Systems, Inc. - installed 2019-08-11)
    AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-12-21)
    AdobePDFViewer: 19.021.20061 (Adobe Systems, Inc. - installed 2019-12-21)
    Flash Player: 32.0.0.223 (Adobe Systems, Inc. - installed 2019-08-11)
    PepperFlashPlayer: 30.0.0.154 (Adobe Systems, Inc. - installed 2018-08-27)
    JavaAppletPlugin: Java 8 Update 191 build 12 (? - installed 2018-12-30)

Safari Extensions:
    Ghostery Lite Content Blocker - App Store (installed 2019-10-13)
    Ghostery Lite UI - App Store (installed 2019-10-13)
    Grammarly for Safari - App Store (installed 2019-10-13)
    Honey - App Store (installed 2019-10-13)
    Privacy Dashboard - App Store (installed 2019-12-27)
    Privacy Protection - App Store (installed 2019-12-27)
    uBlock - App Store (installed 2018-09-28)
    uBlock Safari Icon - App Store (installed 2018-09-28)

3rd Party Preference Panes:
    Flash Player (installed 2019-06-21)
    Java (installed 2018-10-06)

Time Machine:
    Time Machine information not available without Full Drive Access.
    8 local snapshots
    Oldest local snapshot: 2020-01-04 02:39:07
    Last local snapshot: 2020-01-05 01:46:49

Performance:
    System Load: 6.69 (1 min ago) 4.99 (5 min ago) 4.55 (15 min ago)
    Nominal I/O speed: 5.22 MB/s
    File system: 37.37 seconds
    Write speed:  681 MB/s
    Read speed:  1404 MB/s

CPU Usage Snapshot:
    Type Overall
    System 23 %
    User 42 %
    Idle 35 %

Top Processes Snapshot by CPU:
    Process (count) CPU (Source - Location)
    com.apple.quicklook.ThumbnailsAgent 68.62 % (Apple)
    Finder 64.02 % (Apple)
    Other processes 50.59 % (?)
    com.apple.WebKit.WebContent.xpc (68) 25.12 % (Apple)
    Safari 19.11 % (Apple)

Top Processes Snapshot by Memory:
    Process (count) RAM usage (Source - Location)
    EtreCheck 497 MB (App Store)
    Safari 136 MB (Apple)
    App Store 88 MB (Apple)
    com.apple.WebKit.WebContent.xpc (68) 69 MB (Apple)
    Mail 67 MB (Apple)

Top Processes Snapshot by Network Use:
    Process Input / Output (Source - Location)
    Wansview 302 MB / 1 MB (? - /Applications/Wansview 3.app)
    Other processes 5 MB / 2 MB (?)
    Mail 191 KB / 93 KB (Apple)
    CryptoPrice 234 KB / 24 KB (App Store)
    com.apple.WebKit.Networking.xpc 112 KB / 91 KB (Apple)

Virtual Memory Information:
    Physical RAM: 8 GB

    Free RAM: 17 MB
    Used RAM: 6.91 GB
    Cached files: 1.07 GB

    Available RAM: 1.09 GB
    Swap Used: 1.67 GB

Software Installs (past 30 days):
    Install Date Name (Version)
    2019-12-16 XProtectPlistConfigData (2110)
    2019-12-16 Microsoft Word
    2019-12-16 Microsoft PowerPoint
    2019-12-16 Microsoft Excel
    2019-12-16 Microsoft OneNote
    2019-12-16 Microsoft Outlook
    2019-12-16 Adobe Acrobat Reader DC (19.021.20058)
    2019-12-17 MRTConfigData (1.51)
    2019-12-21 Adobe Acrobat Reader DC (19.021.20061)
    2019-12-23 TeamViewer (15.1.3937)
    2019-12-26 Sync Folders (3.5.2)
    2019-12-27 DuckDuckGo Privacy Essentials (1.2.0)
    2020-01-02 Malwarebytes for Mac
    2020-01-05 EtreCheck (5.4.8)

Diagnostics Information (past 7-30 days):
    Directory /Library/Logs/DiagnosticReports is not accessible.
    Enable Full Drive Access to see more information.

End of report