EtreCheckPro version: 6.5.2 (6F007) Report generated: 2021-09-08 15:05:31 Download EtreCheckPro from https://etrecheck.com Runtime: 3:12 Performance: Excellent Problem: Computer is too slow Description: When I first open my laptop I have to wait for the computer to respond . After logging in, I have to wait for the computer to catch up Major Issues: Anything that appears on this list needs immediate attention. Obsolete hardware - This computer may be considered obsolete. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (15-inch, Mid 2012) - Obsolete! MacBook Pro Model: MacBookPro9,1 2.3 GHz Intel Core i7 (i7-3615QM) CPU: 4-core 16 GB RAM - At maximum BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 Battery: Health = Normal - Cycle count = 42 Video Information: Intel HD Graphics 4000 - VRAM: 1536 MB Color LCD 1440 x 900 NVIDIA GeForce GT 650M - VRAM: 512 MB Drives: disk0 - Micron_5100_MTFDDAK960TCB 960.20 GB (Solid State - TRIM: Yes) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 959.99 GB disk1 [APFS Virtual drive] 959.99 GB (Shared by 4 volumes) disk1s1 - M***********D (APFS) (Shared - 133.54 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 23 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 508 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used) Mounted Volumes: disk1s1 - M***********D 959.99 GB (Shared - 133.54 GB used, 842.12 GB available, 822.49 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 959.99 GB (Shared - 3.22 GB used, 822.49 GB free) APFS Mount point: /private/var/vm Network: Interface usbmodem1d111: SAMSUNG_Android Interface Bluetooth-Modem: Bluetooth DUN Interface en0: Ethernet Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en2: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 42.52 GB available Printer sharing: Enabled System Software: macOS Mojave 10.14.6 (18G9323) Time since boot: About 7 days Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Printer sharing: Enabled Unsigned Files: Running app: /Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app/Contents/MacOS/Canon IJ Network Scanner Selector2 Login Item: /Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app Apps: 5 Old Applications: 5 32-bit apps Kernel Extensions: /Library/Extensions [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.31.0 - SDK 10.13) [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (4.6.0 - SDK 10.14) [Loaded] klif.kext - com.kaspersky.kext.klif (3.6.15a58) [Loaded] klnke.kext - com.kaspersky.nke (2.1.0) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (11.0.0 - SDK 10.8) /Library/StagedExtensions/Applications/Parallels Desktop.app [Not Loaded] prl_hypervisor.kext - com.parallels.kext.hypervisor (11.2.3 32663 - SDK 10.9) [Not Loaded] prl_netbridge.kext - com.parallels.kext.netbridge (11.2.3 32663 - SDK 10.9) [Not Loaded] prl_usb_connect.kext - com.parallels.kext.usbconnect (11.2.3 32663 - SDK 10.9) [Not Loaded] prl_vnic.kext - com.parallels.kext.vnic (11.2.3 32663 - SDK 10.9) /System/Library/Extensions [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.10 - SDK 10.8) System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 178 Apple tasks [Running] 120 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 164 Apple tasks [Running] 120 Apple tasks Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2021-07-11) [Running] com.kaspersky.kav.kavd.plist (Kaspersky Lab UK Limited - installed 2021-09-01) [Running] com.kaspersky.sysextctrld.plist (Kaspersky Lab UK Limited - installed 2021-09-01) [Loaded] com.mackeeper.MacKeeper.MacKeeperPrivilegedHelper.plist (KROMTECH ALLIANCE CORP. - installed 2018-02-18) [Loaded] com.malwarebytes.MBAMHelperTool.plist (Malwarebytes Corporation - installed 2016-06-07) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-11) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-12-09) Launch Agents: [Running] com.kaspersky.kav.agent.plist (Kaspersky Lab UK Limited - installed 2021-09-01) [Loaded] com.kaspersky.kav.app.plist (Kaspersky Lab UK Limited - installed 2021-09-01) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-06-24) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-23) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2021-09-01) [Running] com.hp.productresearch.plist (HP Inc. - installed 2021-09-01) [Other] com.mackeeper.MacKeeper.Helper.plist (? 0 - installed 2018-02-17) User Login Items: [Running] Dropbox (Dropbox, Inc. - installed 2021-09-02) Application /Applications/Dropbox.app [Not Loaded] HotspotShieldHelper (App Store - installed 2019-07-31) Modern Login Item /Applications/Hotspot Shield.app/Contents/Library/LoginItems/HotspotShieldHelper.app [Not Loaded] StartAtLoginHelper (App Store - installed 2019-07-31) Modern Login Item /Applications/Hotspot Shield.app/Contents/Library/LoginItems/StartAtLoginHelper.app [Not Loaded] JustStreamLauncher (App Store - installed 2021-08-29) Modern Login Item /Applications/JustStream.app/Contents/Library/LoginItems/JustStreamLauncher.app [Running] Mail (Apple - installed 2021-08-29) Application /Applications/Mail.app [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-18) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Running] Canon IJ Network Scanner Selector2 (? - installed 2020-01-12) Application /Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app [Running] HP Device Monitor (HP Inc. - installed 2020-08-30) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Running] HP Product Research (HP Inc. - installed 2020-08-30) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Not Loaded] HP Data Uploader (HP Inc. - installed 2020-08-30) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/Resources/HP Data Uploader.app Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-09-20) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2021-08-29) AirPlay: 2.0 (Apple - installed 2021-08-29) AppleAVBAudio: 760.6 (Apple - installed 2019-09-20) BridgeAudioSP: 5.52 (Apple - installed 2021-08-29) iSightAudio: 7.7.3 (Apple - installed 2019-09-20) CoreMediaIO Plug-ins: AppleCamera: 400.6.8 (Apple - installed 2021-08-29) Safari Extensions: Kaspersky Security (Kaspersky Lab UK Limited - installed 2021-09-01) Backup: Time Machine information not available without Full Drive Access. 5 local snapshots Oldest local snapshot: 2021-08-29 18:37:23 Last local snapshot: 2021-09-08 09:54:24 Performance: System Load: 1.20 (1 min ago) 1.35 (5 min ago) 1.46 (15 min ago) Nominal I/O speed: 0.17 MB/s File system: 32.10 seconds Write speed: 456 MB/s Read speed: 486 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 3 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) kavd 77.20 % (Kaspersky Lab UK Limited) opendirectoryd 6.30 % (Apple) EtreCheckPro 5.10 % (Etresoft, Inc.) WindowServer 3.82 % (Apple) trustd (3) 2.56 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 548 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (6) 445 MB (Apple) kavd 323 MB (Kaspersky Lab UK Limited) kernel_task 178 MB (Apple) Mail 104 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 7 MB / 3 MB (Apple) kavd 2 MB / 2 MB (Kaspersky Lab UK Limited) Mail 750 KB / 32 KB (Apple) Dropbox 261 KB / 223 KB (Dropbox, Inc.) netbiosd 229 KB / 27 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Microsoft Excel 4 (Microsoft Corporation) WindowServer 4 (Apple) opendirectoryd 2 (Apple) kavd 2 (Kaspersky Lab UK Limited) Dropbox Web Helper (3) 1 (Dropbox, Inc.) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 9.47 GB Used RAM: 4.57 GB Cached files: 1.96 GB Available RAM: 11.43 GB Swap Used: 610 MB Software Installs (past 60 days): Install Date Name (Version) 2021-08-24 XProtectPlistConfigData (2150) 2021-08-24 MRTConfigData (1.82) 2021-08-29 macOS Mojave Security Update 2021-005 (10.14.6) 2021-08-29 Safari (14.1.2) 2021-08-29 kismacdl (21.1.0.150) 2021-08-29 Kaspersky Internet Security (21.1.0.150) 2021-08-29 JustStream (2.1) 2021-08-29 Full Deck Solitaire (1.92) Clean up: ~/Library/LaunchAgents/com.mackeeper.MacKeeper.Helper.plist /Applications/MacKeeper.app/Contents/Services/MacKeeper Helper.app/Contents/MacOS/MacKeeper Helper Executable not found Diagnostics Information (past 7-30 days): End of report