EtreCheck version: 5.5.1 (5096) Report generated: 2020-03-24 22:37:14 Download EtreCheck from https://etrecheck.com Runtime: 2:22 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Computer is restarting Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Obsolete hardware - This machine may be considered obsolete. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Upgradeable RAM - This machine has upgradeable RAM that would help its performance. High battery cycle count - Your battery may be losing capacity. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (15-inch, Mid 2010) - Obsolete! MacBook Pro Model: MacBookPro6,2 1 2.66 GHz Intel Core i7 (i7) CPU: 2-core 4 RAM - Upgradeable BANK 0/DIMM0 - 2 GB DDR3 1067 BANK 1/DIMM0 - 2 GB DDR3 1067 Battery: Health = Replace Soon - Cycle count = 1135 Video Information: Intel HD Graphics - VRAM: 288 MB Color LCD 1680 x 1050 NVIDIA GeForce GT 330M - VRAM: 512 MB Drives: disk0 - Crucial_CT525MX300SSD1 525.11 GB (Solid State - TRIM: No) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [Core Storage Container] 524.25 GB disk1 - Macintosh HD (Journaled HFS+) 523.88 GB (385.02 GB used) disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB Mounted Volumes: disk1 - Macintosh HD 523.88 GB (385.02 GB used, 138.60 GB free) Journaled HFS+ Mount point: / Network: Interface en0: Ethernet Interface en3: iPhone Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en2: Bluetooth PAN System Software: macOS Sierra 10.12.6 (16G2136) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Unsigned files are hidden. 2 unsigned processes 17 unsigned apps 32-bit Applications: 46 32-bit apps Kernel Extensions: /Library/Application Support/Citrix Receiver CitrixGUSB.kext (12.3.0 - SDK 10.9) System Launch Agents: [Not Loaded] 14 Apple tasks [Loaded] 171 Apple tasks [Running] 101 Apple tasks System Launch Daemons: [Not Loaded] 42 Apple tasks [Loaded] 176 Apple tasks [Running] 99 Apple tasks [Other] 2 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-02-13) [Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2018-10-18) [Loaded] com.citrix.AuthManager_Mac.plist (? 1ce99fae - installed 2016-09-15) [Running] com.citrix.ReceiverHelper.plist (? bbfad3f1 - installed 2016-09-15) [Running] com.citrix.ServiceRecords.plist (? 8e6543d - installed 2016-09-15) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-02-07) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-02-07) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-02-25) [Loaded] com.citrix.ctxusbd.plist (? 44dc9c9f - installed 2016-09-15) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) [Loaded] com.nordvpn.NordVPN.Helper.plist (TEFINKOM & CO S.A - installed 2017-09-29) [Running] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2017-09-29) User Launch Agents: [Running] com.Top-Pc-Tools.SMCTask.plist (TEJH3V76BJ - installed 2019-12-14) [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-03-11) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-03-11) [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-07-26) [Running] com.tunnelbear.mac.tbeara.plist (? 0 - installed 2017-09-29) User Login Items: [Not Loaded] 5KPlayerHelper (Digiarty Software, Inc. - installed 2020-03-17) Modern Login Item /Applications/5KPlayer.app/Contents/Library/LoginItems/5KPlayerHelper.app Internet Plug-ins: FlashPlayer-10.6: 32.0.0.344 (Adobe Systems, Inc. - installed 2020-03-12) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-03-20) AdobePDFViewer: 20.006.20042 (Adobe Systems, Inc. - installed 2020-03-20) Flash Player: 32.0.0.344 (Adobe Systems, Inc. - installed 2020-03-12) CitrixICAClientPlugIn: 12.3.0 (? - installed 2016-12-05) SharePointBrowserPlugin: 14.7.1 (? - installed 2017-01-16) Silverlight: 5.1.50901.0 (? - installed 2018-05-26) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: BluetoothAudioPlugIn: 5.0.5 (Apple - installed 2019-11-16) iSightAudio: 7.7.3 (Apple - installed 2019-11-16) AirPlay: 2.0 (Apple - installed 2019-11-16) AppleAVBAudio: 506.1 (Apple - installed 2019-11-16) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-11-16) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2020-02-25) Time Machine: Time Machine Not Configured! Performance: System Load: 4.70 (1 min ago) 10.17 (5 min ago) 5.53 (15 min ago) Nominal I/O speed: 16.46 MB/s File system: 29.33 seconds Write speed: 251 MB/s Read speed: 259 MB/s CPU Usage Snapshot: Type Overall System: 12 % User: 18 % Idle: 70 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 73.21 % (?) EtreCheck 22.19 % (App Store) mdworker (16) 14.38 % (Apple) helpd 5.19 % (Apple) trustd 1.95 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 439 MB (App Store) Safari 98 MB (Apple) App Store 80 MB (Apple) Finder 57 MB (Apple) assistant_service 54 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Mail 761 KB / 3 KB (Apple) com.apple.WebKit.Networking 244 KB / 32 KB (Apple) Other processes 39 KB / 18 KB (?) Safari 42 KB / 12 KB (Apple) SystemUIServer 0 B / 64 B (Apple) Virtual Memory Information: Physical RAM: 4 GB Free RAM: 16 MB Used RAM: 3.35 GB Cached files: 650 MB Available RAM: 666 MB Swap Used: 72 MB Software Installs (past 30 days): Install Date Name (Version) 2020-02-24 Adobe Acrobat Reader DC (20.006.20034) 2020-03-12 Adobe Flash Player 2020-03-20 Adobe Acrobat Reader DC (20.006.20042) 2020-03-22 XProtectPlistConfigData (2116) 2020-03-22 MRTConfigData (1.57) 2020-03-24 EtreCheck (5.5.1) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report