EtreCheck version: 5.7.2 (5247) Report generated: 2021-04-16 07:22:03 Download EtreCheck from https://etrecheck.com Runtime: 2:52 Performance: Excellent Sandbox: Enabled Full drive access: Enabled Problem: Computer is restarting Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Kernel panics - This system has experienced kernel panics that could be related to 3rd party software. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. SSD too slow - SSD is showing poor performance. Low disk space - This computer is running low on free hard drive space. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (Retina, 15-inch, Mid 2015) MacBook Pro Model: MacBookPro11,4 2.2 GHz Quad-Core Intel Core i7 (i7-4770HQ) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 Battery: Health = Normal - Cycle count = 3 Video Information: Intel Iris Pro - VRAM: 1536 MB VG2755 1920 x 1080 S271HL 1920 x 1080 Drives: disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes) Internal PCI 8.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 250.79 GB disk1 [APFS Virtual drive] 250.79 GB (Shared by 5 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 213.57 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.08 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.54 GB used) disk2 - APPLE SD Card Reader 250.14 GB (SD Card) Internal USB 5 Gbit/s USB disk2s1 - T*******d 250.11 GB (11.37 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 250.79 GB (Shared - 213.57 GB used, 28.81 GB available, 23.85 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s4 - VM [APFS VM] 250.79 GB (Shared - 1.08 GB used, 23.85 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 250.79 GB (Shared - 11.54 GB used, 28.81 GB available, 23.85 GB free) APFS Mount point: / Encrypted Read-only: Yes disk2s1 - T*******d 250.11 GB (11.37 GB used, 238.71 GB available, 238.70 GB free) Mount point: /Volumes/T*******d Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.7 (19H524) Time since boot: Less than an hour Notifications: EtreCheck.app 4 notifications Google Chrome.app 67 notifications Slack.app 2 notifications Discord.app 51 notifications TweetDeck.app 100 notifications Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.intel.haxm.plist Executable: /Library/Extensions/intelhaxm.kext/Contents/Resources/haxm_start.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.sony.WirelessAutoImportLauncher.agent.plist Executable: /Library/Application Support/WirelessAutoImport/WirelessImporterDaemon Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 74 Kernel Extensions: /Library/Extensions hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) intelhaxm.kext - com.intel.kext.intelhaxm (6.2.1 - SDK 10.9) com_smi_scsi_driver_VendorType00.kext - com.smi.scsi.driver.VendorType00 (1.0 - SDK 10.7) SONYDeviceType04.kext - com.sony.driver.dsccamDeviceInfo00 (1.4.0.11070 - SDK 10.9) System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 184 Apple tasks [Running] 111 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 192 Apple tasks [Running] 111 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-11) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-04) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-04) [Not Loaded] com.oracle.java.Java-Updater.plist (? d5add745 - installed 2020-12-09) [Other] com.sony.SonyAutoLauncher.agent.plist (Sony Corporation - installed 2017-12-06) [Other] com.sony.WirelessAutoImportLauncher.agent.plist (? c33fba7e - installed 2017-12-06) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2019-09-11) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2019-09-11) [Running] org.chromium.chromoting.plist (Google, Inc. - installed 2021-03-15) Launch Daemons: [Loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2019-12-20) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-08-20) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-04) [Loaded] com.intel.haxm.plist (? 42f307e7 - installed 2017-08-21) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-01) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2020-12-09) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2019-09-11) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2019-09-11) [Loaded] com.transcend.TSRecoverHandlerHelp.plist (Transcend Information, Inc. - installed 2020-06-21) [Loaded] com.transcend.TSTRIMHandlerHelp.plist (Transcend Information, Inc. - installed 2020-06-21) [Loaded] com.xk72.charles.ProxyHelper.plist (XK72 Limited - installed 2020-05-12) [Loaded] org.wireshark.ChmodBPF.plist (Wireshark Foundation, Inc. - installed 2020-09-23) User Launch Agents: [Loaded] com.DigiDNA.iMazing2Mac.Mini.plist (DigiDNA SARL - installed 2020-05-08) [Loaded] com.google.Chrome.framework.plist (Google, Inc. - installed 2021-04-16) [Other] com.hp.devicemonitor.plist (? 0 - installed 2020-10-21) User Login Items: [Running] AdobeResourceSynchronizer (Adobe Systems, Inc. - installed 2021-03-11) Application /Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app [Running] Google Chrome (Google, Inc. - installed 2021-04-13) Application /Applications/Google Chrome.app [Loaded] HazeOverLauncher (App Store - installed 2021-02-16) Modern Login Item /Applications/HazeOver.app/Contents/Library/LoginItems/HazeOverLauncher.app [Not Loaded] Slack Login Helper (App Store - installed 2021-04-03) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Not Loaded] StartUpHelper (Spotify - installed 2021-04-13) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] TransmitMenu (Panic, Inc. - installed 2019-07-30) Modern Login Item /Applications/Transmit.app/Contents/Library/LoginItems/TransmitMenu.app [Not Loaded] WunderlistHelper (App Store - installed 2020-04-30) Modern Login Item /Applications/Wunderlist.app/Contents/Library/LoginItems/WunderlistHelper.app [Not Loaded] HP Product Research (HP Inc. - installed 2017-10-24) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Loaded] Android File Transfer Agent (Google, Inc. - installed 2017-11-01) Application ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app Internet Plug-ins: JavaAppletPlugin: Java 8 Update 281 build 09 (? - installed 2021-01-23) AdobePDFViewer: 21.001.20145 (Adobe Systems, Inc. - installed 2021-03-11) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-03-11) 3rd Party Preference Panes: Java (? - installed 2020-12-09) Backup: Time Machine Not Configured! Performance: System Load: 2.56 (1 min ago) 2.81 (5 min ago) 2.02 (15 min ago) Nominal I/O speed: 19.87 MB/s File system: 24.43 seconds Write speed: 277 MB/s Read speed: 1618 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 5 % Idle: 89 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 70.60 % (?) EtreCheck 9.39 % (App Store) Google Chrome 4.49 % (Google, Inc.) SystemUIServer 0.32 % (Apple) secinitd 0.28 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 607 MB (App Store) Google Chrome 276 MB (Google, Inc.) Dock 154 MB (Apple) Finder 148 MB (Apple) Terminal 118 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 255 KB / 66 KB (?) ChromeRemoteDesktopHost.app 14 KB / 1 KB (Google, Inc.) rapportd 2 KB / 768 B (Apple) SystemUIServer 0 B / 128 B (Apple) spindump_agent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 5.97 GB Used RAM: 6.54 GB Cached files: 3.49 GB Available RAM: 9.46 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2021-03-24 Numbers (11.0) 2021-03-24 Pages (11.0) 2021-03-25 BBEdit (13.5.5) 2021-03-29 Chrome Remote Desktop Host (90.0.4430) 2021-04-03 Slack (4.14.1) 2021-04-08 Microsoft To Do (2.41) 2021-04-08 HP Smart (12.6.2.1067) 2021-04-09 WorkSpaces (0) 2021-04-15 Microsoft Remote Desktop (10.6.0) 2021-04-16 XProtectPlistConfigData (2144) 2021-04-16 MRTConfigData (1.77) Clean up: ~/Library/LaunchAgents/com.hp.devicemonitor.plist /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/MacOS/HP Device Monitor Executable not found Diagnostics Information (past 7-30 days): 2021-04-16 07:11:56 Kernel Panic (3 times) Details: panic(cpu 0 caller 0xffffff8018a45a1a): Kernel trap at 0xffffff7f99eea 9a9, type 14=page fault, registers: 3rd party kernel extensions: com.intel.kext.intelhaxm 2021-04-15 21:13:50 Python.app Crash Executable: /usr/local/Cellar/python/3.7.6_1/Frameworks/Python.framework/Versions/3.7/Resources/Python.app Details: abort() called 2021-04-15 18:44:08 WindowServer High CPU Use (2 times) Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer 2021-04-15 14:33:27 Mail.app High CPU Use (2 times) Executable: /System/Applications/Mail.app 2021-04-15 07:39:07 Balkobot.app Hang Executable: /Applications/Balkobot.app 2021-04-15 07:38:49 Chromium.app Crash (8 times) Executable: /var/folders/*/Chromium.app Details: abort() called 2021-04-15 07:29:59 Essentials.app Crash (15 times) Executable: /Applications/Essentials.app 2021-04-15 00:18:36 WorkSpaces.app Crash (5 times) Executable: /Applications/WorkSpaces.app Details: Performing @selector(__monomac_internal_ActionDispatcher_activated:) f rom sender NSMenuItem 0x60000267c770 abort() called terminating with uncaught exception of type std::__1::system_error: mu tex lock failed: Invalid argument 2021-04-11 15:29:22 OmniDiskSweeper.app High CPU Use Executable: /Applications/OmniDiskSweeper.app 2021-04-11 14:28:00 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter 2021-04-09 13:34:13 Sole Terminator.app High CPU Use Executable: /Applications/Sole Terminator.app 2021-04-09 10:16:15 Kodai.app High CPU Use Executable: /Applications/Kodai.app End of report