EtreCheck version: 5.7.2 (5247) Report generated: 2021-12-23 12:12:06 Download EtreCheck from https://etrecheck.com Runtime: 2:23 Performance: Excellent Sandbox: Enabled Full drive access: Enabled Problem: Beachballing Description: Computer randomly freezes, or respond very slowly, to mouse clicks and typing. Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, 2017) iMac Model: iMac18,3 3.8 GHz Quad-Core Intel Core i5 (i5-7600K) CPU: 4-core 8 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 0/DIMM1 - Empty BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM1 - Empty Video Information: Radeon Pro 580 - VRAM: 8 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 121.02 GB disk2 [APFS Virtual drive] 2.12 TB (Shared by 6 volumes) disk2s1 - H*** - Data (APFS) [APFS Virtual drive] (Shared - 1.61 TB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 622 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 1.08 GB used) disk2s5 (APFS) [APFS Container] (Shared) disk2s5s1 - HDD (APFS) [APFS Snapshot] (Shared - 15.33 GB used) disk2s6 - Update (APFS) (Shared - 8 MB used) disk1 - APPLE HDD ST2000DM001 2.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 2.00 TB disk2 [APFS Virtual drive] 2.12 TB (Shared by 6 volumes) disk2s1 - H*** - Data (APFS) [APFS Virtual drive] (Shared - 1.61 TB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 622 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 1.08 GB used) disk2s5 (APFS) [APFS Container] (Shared) disk2s5s1 - HDD (APFS) [APFS Snapshot] (Shared - 15.33 GB used) disk2s6 - Update (APFS) (Shared - 8 MB used) Mounted Volumes: disk2s1 - H*** - Data [APFS Virtual drive] 2.12 TB (Shared - 1.61 TB used, 546.64 GB available, 488.19 GB free) APFS Mount point: /System/Volumes/Data disk2s2 - Preboot [APFS Preboot] 2.12 TB (Shared - 622 MB used, 488.19 GB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 2.12 TB (Shared - 1.08 GB used, 488.19 GB free) APFS Mount point: /System/Volumes/VM disk2s5s1 - HDD [APFS Snapshot] 2.12 TB (Shared - 15.33 GB used, 546.64 GB available, 488.19 GB free) APFS Mount point: / Read-only: Yes disk2s6 - Update 2.12 TB (Shared - 8 MB used, 488.19 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Ethernet Interface en1: Home 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Big Sur 11.6.1 (20G224) Time since boot: About 14 hours Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Apps: 24 Kernel Extensions: /Applications/Wondershare Filmora.app SystemAudioRecorder.kext - com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.9) /Library/Extensions Wireless360Controller.kext - com.mice.driver.Wireless360Controller (1.0 - SDK 10.11) WirelessGamingReceiver.kext - com.mice.driver.WirelessGamingReceiver (1.0 - SDK 10.11) WirelessOneController.kext - com.mice.driver.WirelessOneController (1.0 - SDK 10.11) 360Controller.kext - com.mice.driver.Xbox360Controller (1.0 - SDK 10.11) BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 183 Apple tasks [Running] 135 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 183 Apple tasks [Running] 143 Apple tasks [Other] 2 Apple tasks Launch Agents: [Other] com.citrix.WebLauncher.plist (? 4222fc35 - installed 2020-09-21) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2021-09-16) Launch Daemons: [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2021-11-29) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2021-09-16) [Running] com.mice.360Daemon.plist (Drew Mills - installed 2020-05-24) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-10-19) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2021-08-27) User Login Items: [Not Loaded] StartUpHelper (Spotify - installed 2018-10-16) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Running] Android File Transfer Agent (Google, Inc. - installed 2018-10-17) Application ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-10-16) 3rd Party Preference Panes: Xbox 360 Controllers (Drew Mills - installed 2020-05-24) Backup: Auto backup: Yes Destinations: e*******e [Local] (Last used) Total size: 2.00 TB Total number of backups: 22 Oldest backup: 2021-03-28 19:28:07 Last backup: 2021-07-19 17:15:34 10 local snapshots Oldest local snapshot: 2021-07-19 17:07:11 Last local snapshot: 2021-12-23 11:46:59 Performance: System Load: 1.23 (1 min ago) 1.20 (5 min ago) 1.29 (15 min ago) Nominal I/O speed: 0.10 MB/s File system: 30.06 seconds Write speed: 645 MB/s Read speed: 2758 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 7 % Idle: 89 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 28.89 % (?) EtreCheck 7.90 % (App Store) Google Chrome 5.96 % (Google, Inc.) AppleSpell 0.55 % (Apple) sharingd 0.07 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 576 MB (App Store) Google Chrome 194 MB (Google, Inc.) Spotlight 55 MB (Apple) AppleSpell 47 MB (Apple) AMPLibraryAgent 40 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 1 MB / 424 KB (?) mdworker_shared 0 B / 0 B (Apple) spindump_agent 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) UsageTrackingAgent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 399 MB Used RAM: 4.00 GB Cached files: 3.61 GB Available RAM: 4.00 GB Swap Used: 473 MB Software Installs (past 30 days): Install Date Name (Version) 2021-11-27 macOS 11.6.1 (11.6.1) 2021-11-28 MRTConfigData (1.85) 2021-11-29 Malwarebytes for Mac (1.0) 2021-12-09 GarageBand (10.4.5) 2021-12-16 XProtectPlistConfigData (2153) Clean up: /Library/LaunchAgents/com.citrix.WebLauncher.plist /Library/Application Support/Citrix Receiver/Citrix Workspace Launcher.app/Contents/MacOS/Citrix Workspace Launcher Executable not found Diagnostics Information (past 7-30 days): End of report