EtreCheckPro version: 6.8.2 (68031) Report generated: 2023-10-16 09:22:08 Download EtreCheckPro from https://etrecheck.com Runtime: 1:52 Performance: Excellent Problem: Other problem Description: Url with the type file: not supported pop-up Major Issues: Anything that appears on this list needs immediate attention. Safe mode - This computer is running in Safe Mode. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (24-inch, M1, 2021) Status: Supported iMac Model: iMac21,1 2.40 GHz Apple M1 (m1) CPU: 8-core 8 GB RAM - Not upgradeable Video Information: Apple M1 iMac (built-in) 4480 x 2520 Drives: disk0 - APPLE SSD AP0256Q 251.00 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (5 MB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 245.11 GB disk3 [APFS Virtual drive] 245.11 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (9.82 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (9.82 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (5.80 GB used) disk3s3 - Recovery (APFS) [Recovery] (1.01 GB used) disk3s4 - Update (APFS) (29 MB used) disk3s5 - Macintosh HD - Data (APFS) [APFS Virtual drive] (184.02 GB used) disk3s6 - VM (APFS) [APFS VM] (20 KB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (852 MB used) disk2s2 - Update (APFS) (29 KB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 6 MB Shared values Size: 524 MB Free: 502 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 502 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 5 MB Shared values Size: 524 MB Free: 502 MB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.82 GB Shared values Size: 245.11 GB Free: 44.30 GB Available: 132.87 GB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 5.80 GB Shared values Size: 245.11 GB Free: 44.30 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 29 MB Shared values Size: 245.11 GB Free: 44.30 GB disk3s5 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 184.02 GB Shared values Size: 245.11 GB Free: 44.30 GB Available: 132.87 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 245.11 GB Free: 44.30 GB Network: Interface en0: Ethernet Interface en4: Ethernet Adapter (en4) Interface en5: Ethernet Adapter (en5) Interface en1: Wi-Fi 802.11 a/b/g/n/ac/ax Interface bridge0: Thunderbolt Bridge System Software: macOS Sonoma 14.0 (23A344) Time since boot: Less than an hour Safe Mode: Enabled Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchAgents/com.teamviewer.teamviewer.plist Command: /Applications/TeamViewer 8/TeamViewer.app/Contents/MacOS/TeamViewer -RunAsAgent YES Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.fitbit.galileod.plist Executable: /Library/Application Support/Fitbit Connect/galileod Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist Command: /Applications/TeamViewer 8/TeamViewer.app/Contents/Resources/TeamViewer_Desktop -RunAsAgent YES -Module Full Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist Command: /Applications/TeamViewer 8/TeamViewer.app/Contents/Resources/TeamViewer_Service -Module Full Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/DevFetcher.plugin Plugin: /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin Plugin: /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin Plugin: /Library/Internet Plug-Ins/DivXBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/WebClient.plugin Plugin: /Library/Internet Plug-Ins/AdobePDFViewer.plugin Plugin: /Library/Internet Plug-Ins/GarminGPSControl.plugin Plugin: /Library/Internet Plug-Ins/EPPEX Plugin.plugin Plugin: /Library/Internet Plug-Ins/DirectorShockwave.plugin Preference panel: /Library/PreferencePanes/DivX.prefPane Preference panel: /Library/PreferencePanes/Flip4Mac WMV.prefPane Apps: 2 Applications: 558 apps 34 x86-only apps 9 unsigned apps Kernel Extensions: /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (1.2.4) [Not Loaded] FitbitUSBCable.kext - com.fitbit.galileo.FitbitUSBCable (1.0 - SDK 10.11) [Not Loaded] hp_qc_io_enabler.kext - com.hp.hpio.hp_psa530_630_io_enabler (1.0.1) [Not Loaded] hp_Deskjet_io_enabler.kext - com.hp.print.hpio.Deskjet.kext (3.0.3) [Not Loaded] hp_Inkjet_io_enabler.kext - com.hp.print.hpio.Inkjet.kext (3.0.3) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (2.1.4) [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (2.0.1) [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (2.2.1) [Not Loaded] hp_Officejet_io_enabler.kext - com.hp.print.hpio.Officejet.kext (3.0.3) [Not Loaded] hp_Photosmart_io_enabler.kext - com.hp.print.hpio.Photosmart.kext (4.0.2) [Not Loaded] hp_Inkjet7_io_enabler.kext - com.hp.print.hpio.inkjet7.kext (1.0.2) [Not Loaded] hp_Inkjet8_io_enabler.kext - com.hp.print.hpio.inkjet8.kext (2.1.1) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.0.0) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.58.0 - SDK 10.6) System Launch Daemons: [Not Loaded] 46 Apple tasks [Loaded] 193 Apple tasks [Running] 159 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 22 Apple tasks [Loaded] 223 Apple tasks [Running] 175 Apple tasks Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Running] com.fitbit.galileod.plist (Not signed - installed 2017-03-23) Executable: /Library/Application Support/Fitbit Connect/galileod [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-10-18) Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS/GoogleSoftwareUpdateDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-09-13) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-09-13) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-26) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Other] com.teamviewer.teamviewer_service.plist (Not signed - installed 2018-04-29) Command: /Applications/TeamViewer 8/TeamViewer.app/Contents/Resources/TeamViewer_Service -Module Full [Loaded] jp.co.canon.MasterInstaller.plist (Not signed - installed 2020-12-15) Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-11-28) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-18) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Not Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-18) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-09-11) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-09-13) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Not Loaded] com.teamviewer.teamviewer.plist (Not signed - installed 2018-04-29) Command: /Applications/TeamViewer 8/TeamViewer.app/Contents/MacOS/TeamViewer -RunAsAgent YES [Not Loaded] com.teamviewer.teamviewer_desktop.plist (Not signed - installed 2018-04-29) Command: /Applications/TeamViewer 8/TeamViewer.app/Contents/Resources/TeamViewer_Desktop -RunAsAgent YES -Module Full User Launch Agents: [Not Loaded] com.seagate.toolkit.plist (Not signed - installed 2022-08-10) Command: /Applications/Toolkit.app/Contents/MacOS/Toolkit -runMode autoLaunched User Login Items: [Not Loaded] CIJSULAgent (Canon Inc. - installed 2020-12-15) Modern Login Item /Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility Lite.app/Contents/Library/LoginItems/CIJSULAgent.app App Extensions: QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Previews (legacy): GBQLGenerator - /Library/QuickLook/GBQLGenerator.qlgenerator com.apple.garageband.template.magic *.wand com.apple.garageband.project *.band com.apple.garageband.template.magicmentor *.mwand Internet Plug-ins: DevFetcher: 1.0 (? - installed 2018-04-25) OfficeLiveBrowserPlugin: 12.3.6 (? - installed 2018-04-25) Flip4Mac WMV Plugin: 2.3.6.5 (? - installed 2018-04-25) AdobePDFViewerNPAPI: 10.1.4 (? - installed 2018-04-25) DivXBrowserPlugin: 2.0 (? - installed 2018-04-25) Silverlight: 5.1.10516.0 (? - installed 2018-04-25) iPhotoPhotocast: 7.0 (Apple - installed 2018-04-25) WebClient: 1.0 (? - installed 2019-09-19) AdobePDFViewer: 10.1.4 (? - installed 2018-04-25) GarminGPSControl: 3.0.1.0 Release (? - installed 2018-04-25) EPPEX Plugin: 10.0 (? - installed 2018-04-25) DirectorShockwave: 11.5.1r601 (? - installed 2018-04-25) 3rd Party Preference panels: DivX (? - installed 2010-03-10) Flip4Mac WMV (? - installed 2010-11-23) Toolkit (Seagate Technologies LLC - installed 2023-08-15) Backup: Time Machine Not Configured! Performance: System Load: 2.24 (1 min ago) 7.04 (5 min ago) 4.58 (15 min ago) Nominal I/O usage: 0.71 MB/s File system: 7.34 seconds Write speed: 1718 MB/s Read speed: 3154 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 8 % Idle: 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 24.06 % (Etresoft, Inc.) WindowServer 21.60 % (Apple) com.apple.WebKit.WebContent (5) 15.38 % (Apple) kernel_task 6.22 % (Apple) AppleSpell 5.10 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 1012 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (5) 505 MB (Apple) AppleSpell 270 MB (Apple) MTLCompilerService (20) 174 MB (Apple) Safari 161 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) PasswordBreachAgent 5 MB / 11 KB (Apple) mDNSResponder 261 KB / 74 KB (Apple) apsd 10 KB / 91 KB (Apple) com.apple.WebKit.Networking 14 KB / 56 KB (Apple) rapportd 32 KB / 36 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 9 (Apple) com.apple.WebKit.WebContent (5) 8 (Apple) Safari 2 (Apple) com.apple.WebKit.GPU 1 (Apple) AppleSpell 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 45 MB Used RAM: 4.87 GB Cached files: 3.08 GB Available RAM: 3.13 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-09-04 macOS 13.5.1 (13.5.1) 2023-09-09 macOS 13.5.2 (13.5.2) 2023-09-12 Mimeo Photos (5.4.0) 2023-09-13 Microsoft AutoUpdate (4.63.23091003) 2023-09-22 Pages (13.2) 2023-09-22 Numbers (13.2) 2023-09-22 Keynote (13.2) 2023-09-25 Motif (3.9.1) 2023-10-02 macOS 14.0 (14.0) 2023-10-02 RosettaUpdateAuto (1.0.0.0.1.1694878618) 2023-10-02 MRTConfigData (1.93) 2023-10-05 iMovie (10.3.10) 2023-10-10 Microsoft Excel (16.78.23100802) 2023-10-15 XProtectPlistConfigData (2173) 2023-10-15 XProtectPayloads (114) Clean up: ~/Library/LaunchAgents/com.seagate.toolkit.plist /Applications/Toolkit.app/Contents/MacOS/Toolkit Executable not found Diagnostics Information (past 7-30 days): 2023-10-16 09:16:19 ANECompilerService High CPU Use (3 times) Executable: /System/Library/PrivateFrameworks/AppleNeuralEngine.framework/XPCServices/ANECompilerService.xpc/Contents/MacOS/ANECompilerService 2023-10-16 08:54:47 com.apple.WebKit.WebContent High CPU Use Executable: /Volumes/VOLUME/*/W**************k/V******s/A/X*********s/c*****************************c/C******s/M***S/c*************************t 2023-10-15 18:00:35 spotlightknowledged High CPU Use (2 times) Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2023-10-15 17:20:14 photoanalysisd High CPU Use (2 times) Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2023-10-11 16:27:04 signpost_reporter High CPU Use (3 times) Executable: /usr/libexec/signpost_reporter 2023-10-09 09:24:37 suggestd High CPU Use Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd End of report