EtreCheckPro version: 6.8.0 (68018)
Report generated: 2023-02-11 16:22:00
Download EtreCheckPro from https://etrecheck.com
Runtime: 1:53
Performance: Excellent

Problem: Other problem
Description: 
Turbotax will not launch

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Heavy CPU usage - Some processes are using an unusually high amount of CPU.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
  Runaway user process - A user process is using a large percentage of your CPU.
  Limited permissions - More information may be available with Full Disk Access.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.

Hardware Information:
  Mac Studio (2022)
    Status: Supported
    Under warranty: Yes
    Warranty expiration: 2023-10-12
  Mac Studio Model: Mac13,1
  Apple M1 Max (m1) CPU: 10-core
  32 GB RAM - Not upgradeable

Video Information:
  Apple M1 Max
    VP2780 SERIES 3840 x 2160

Drives:
  disk0 - APPLE SSD AP1024R 1.00 TB (Solid State - TRIM: Yes) 
  Internal Apple Fabric NVM Express
    disk0s1 [APFS Container] 524 MB
      disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes)
        disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used)
        disk1s2 - xART (APFS) (6 MB used)
        disk1s3 - Hardware (APFS) (270 KB used)
        disk1s4 - Recovery (APFS) [Recovery] (20 KB used)
    disk0s2 [APFS Container] 994.66 GB
      disk3 [APFS Virtual drive] 994.66 GB (Shared by 6 volumes)
        disk3s1 (APFS) [APFS Container] (8.94 GB used)
          disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (8.94 GB used)
        disk3s2 - Preboot (APFS) [APFS Preboot] (4.86 GB used)
        disk3s3 - Recovery (APFS) [Recovery] (775 MB used)
        disk3s4 - Update (APFS) (6 MB used)
        disk3s5 - Data (APFS) [APFS Virtual drive] (758.55 GB used)
        disk3s6 - VM (APFS) [APFS VM] (20 KB used)
    disk0s3 [APFS Container] 5.37 GB
      disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes)
        disk2s1 - Recovery (APFS) [Recovery] (819 MB used)
        disk2s2 - Update (APFS) (29 KB used)

  disk4 - WD My Passport 0844 2.00 TB
  External USB 5 Gbit/s USB
    disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk4s2 - K******e (Journaled HFS+) 2.00 TB (959.97 GB used)

  disk5 - Seagate One Touch HDD 5.00 TB
  External USB 5 Gbit/s USB
    disk5s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk5s2 - K*********2 (Journaled HFS+) 5.00 TB (627.01 GB used)

  disk6 - Seagate BUP Portable 5.00 TB
  External USB 5 Gbit/s USB
    disk6s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk6s2 [APFS Container] 5.00 TB
      disk8 [APFS Virtual drive] 5.00 TB (Shared by 1 volumes)
        disk8s2 - S****t (APFS) (4.40 TB used)

  disk7 - Seagate One Touch HDD 5.00 TB
  External USB 5 Gbit/s USB
    disk7s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk7s2 - V*****r (Journaled HFS+) 5.00 TB (1.26 TB used)

Mounted Volumes:
  disk1s1 - iSCPreboot [APFS Preboot]
    Filesystem: APFS
    Mount point: /System/Volumes/iSCPreboot
    Used: 6 MB
    Shared values
      Size: 524 MB
      Free: 506 MB

  disk1s2 - xART
    Filesystem: APFS
    Mount point: /System/Volumes/xarts
    Used: 6 MB
    Shared values
      Size: 524 MB
      Free: 506 MB

  disk1s3 - Hardware
    Filesystem: APFS
    Mount point: /System/Volumes/Hardware
    Used: 270 KB
    Shared values
      Size: 524 MB
      Free: 506 MB

  disk3s1s1 - Macintosh HD [APFS Snapshot]
    Filesystem: APFS
    Mount point: /
    Read-only: Yes
    Used: 8.94 GB
    Shared values
      Size: 994.66 GB
      Free: 221.32 GB
      Available: 259.37 GB

  disk3s2 - Preboot [APFS Preboot]
    Filesystem: APFS
    Mount point: /System/Volumes/Preboot
    Used: 4.86 GB
    Shared values
      Size: 994.66 GB
      Free: 221.32 GB

  disk3s4 - Update
    Filesystem: APFS
    Mount point: /System/Volumes/Update
    Used: 6 MB
    Shared values
      Size: 994.66 GB
      Free: 221.32 GB

  disk3s5 - Data [APFS Virtual drive]
    Filesystem: APFS
    Mount point: /System/Volumes/Data
    Encrypted
    Used: 758.55 GB
    Shared values
      Size: 994.66 GB
      Free: 221.32 GB
      Available: 259.37 GB

  disk3s6 - VM [APFS VM]
    Filesystem: APFS
    Mount point: /System/Volumes/VM
    Used: 20 KB
    Shared values
      Size: 994.66 GB
      Free: 221.32 GB

  disk4s2 - K******e
    Filesystem: Journaled HFS+
    Mount point: /Volumes/K******e
    Owners enabled: No
    Used: 959.97 GB
    Size: 2.00 TB
    Free: 1.04 TB

  disk5s2 - K*********2
    Filesystem: Journaled HFS+
    Mount point: /Volumes/K*********2
    Owners enabled: No
    Used: 627.01 GB
    Size: 5.00 TB
    Free: 4.37 TB

  disk7s2 - V*****r
    Filesystem: Journaled HFS+
    Mount point: /Volumes/V*****r
    Used: 1.26 TB
    Size: 5.00 TB
    Free: 3.74 TB

  disk8s2 - S****t
    Filesystem: APFS
    Mount point: /Volumes/S****t
    Used: 4.40 TB
    Shared values
      Size: 5.00 TB
      Free: 604.21 GB

Network:
  Interface en0: Ethernet
  Interface en6: Ethernet Adapter (en6)
  Interface en7: Ethernet Adapter (en7)
  Interface en8: Ethernet Adapter (en8)
  Interface en9: Ethernet Adapter (en9)
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac/ax
  Interface bridge0: Thunderbolt Bridge

System Software:
  macOS Ventura 13.2 (22D49) 
  Time since boot: About an hour

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple

Unsigned Files:
  Apps: 6

Applications:
  457 apps
  40 x86-only apps
  9 unsigned apps

System Extensions:
  [Running] GlobalProtectExtension - version 5.2.5-66 (Palo Alto Networks - 2021-01-07)
    Application: /Applications/GlobalProtect.app - version 5.2.5-66 (Palo Alto Networks - 2022-05-06)
    Description: System Extensions for GlobalProtect Split Tunnel and Enforcer

Kernel Extensions:
  /Applications/Avast.app
    [Not Loaded] AvastFileShield.kext - com.avast.FileShield (4.0.0 - SDK 10.17)
    [Not Loaded] AvastPacketForwarder.kext - com.avast.PacketForwarder (2.1 - SDK 10.17)

  /Applications/GlobalProtect.app
    [Not Loaded] gplock.kext - com.paloaltonetworks.GlobalProtect.gplock (5.2.5 - SDK 10.10)
    [Not Loaded] gpsplit.kext - com.paloaltonetworks.GlobalProtect.gpsplit (5.2.5 - SDK 10.10)
    [Not Loaded] pangpd.kext - com.paloaltonetworks.kext.pangpd (5.2.5 - SDK 10.10)

System Launch Daemons:
  [Not Loaded]  43 Apple tasks
  [Loaded]  178 Apple tasks
  [Running]  162 Apple tasks
  [Other]  2 Apple tasks

System Launch Agents:
  [Not Loaded]  19 Apple tasks
  [Loaded]  193 Apple tasks
  [Running]  179 Apple tasks

Launch Daemons:
  [Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2023-01-21)
    Executable: /Library/PrivilegedHelperTools/com.bombich.ccchelper

  [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2023-01-03)
    Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon

  [Not Loaded] com.paloaltonetworks.gp.pangpsd.plist (Palo Alto Networks - installed 2023-01-21)
    Executable: /Applications/GlobalProtect.app/Contents/Resources/PanGPS

  [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-01-21)
    Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon

Launch Agents:
  [Running] com.paloaltonetworks.gp.pangpa.plist (Palo Alto Networks - installed 2023-01-21)
    Executable: /Applications/GlobalProtect.app/Contents/MacOS/GlobalProtect

  [Running] com.paloaltonetworks.gp.pangps.plist (Palo Alto Networks - installed 2023-01-21)
    Executable: /Applications/GlobalProtect.app/Contents/Resources/PanGPS

User Login Items:
  [Not Loaded] CCC Dashboard (Bombich Software, Inc. - installed 2022-10-08)
    Modern Login Item
    /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC Dashboard.app

  [Not Loaded] SpeedTestHelper (App Store - installed 2023-02-11)
    Modern Login Item
    /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app

App Extensions:
  Finder sync extensions:
    Backup and Sync from Google - /Applications/Backup and Sync.app

  Photo editing extensions:
    Affinity Haze Removal - /Applications/Affinity Photo.app
    Affinity Miniature - /Applications/Affinity Photo.app
    Affinity Retouch - /Applications/Affinity Photo.app
    Affinity Develop - /Applications/Affinity Photo.app
    Edit in Affinity Photo - /Applications/Affinity Photo.app
    Affinity Liquify - /Applications/Affinity Photo.app
    Affinity Monochrome - /Applications/Affinity Photo.app

  Safari extensions:
    Glance Extension - ~/Downloads/GlanceGuest.app

  QuickLook Previews:
    EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app
      com.etresoft.etrecheck4 *.etrecheck

  QuickLook Previews (legacy):
    VectorWorksQL - ~/Library/QuickLook/VectorWorksQL.qlgenerator
      net.nemetschek.vectorworks.document *.vwx
      net.nemetschek.vectorworks.project *.vwxp
      net.nemetschek.vectorworks.stationery *.sta
      net.nemetschek.vectorworks.working *.vwxw
    QuickLook - /Applications/Affinity Photo.app
      com.seriflabs.affinitypublisher.document *.afpub
      com.seriflabs.affinity *.fh10
      com.seriflabs.affinityphoto.document *.afphoto
      com.seriflabs.affinitydesigner.document *.afdesign

Audio Plug-ins:
  BlackHole2ch: 0.2.10 (Existential Audio Inc. - installed 2021-08-07)
  MSTeamsAudioDevice: 2022.31.01.1 (Microsoft Corporation - installed 2022-08-01)

Backup:
  Time Machine information is limited without Full Disk Access
  Destinations: 
    S****t [Local] (Last used)
  23 local snapshots
  Oldest local snapshot: 2023-02-10 17:03:35
  Last local snapshot: 2023-02-11 16:07:38

  3rd party backup: Carbon Copy Cloner

Performance:
  System Load: 8.54 (1 min ago) 8.20 (5 min ago) 8.81 (15 min ago)
  Nominal I/O usage: 8.80 MB/s
  File system: 7.98 seconds
  Write speed: 5530 MB/s
  Read speed: 4366 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 8 %
  User: 13 %
  Idle: 79 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  mdworker_shared (27) 92.04 % (Apple)
  Mail 87.50 % (Apple)
  mds_stores 18.92 % (Apple)
  corespotlightd 11.74 % (Apple)
  WindowServer 10.22 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  mds_stores 1.49 GB (Apple)
  com.apple.WebKit.WebContent (8) 1.02 GB (Apple)
  MTLCompilerService (36) 1.01 GB (Apple)
  EtreCheckPro 973 MB (Etresoft, Inc.)
  mdworker_shared (38) 889 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  mDNSResponder 1 MB / 176 KB (Apple)
  Mail 220 KB / 216 KB (Apple)
  apsd 71 KB / 261 KB (Apple)
  trustd 93 KB / 34 KB (Apple)
  exchangesyncd 47 KB / 10 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  contactsd 10 (Apple)
  mds_stores 10 (Apple)
  accountsd 9 (Apple)
  Mail 7 (Apple)
  WindowServer 5 (Apple)

Virtual Memory Information:
  Physical RAM: 32 GB

  Free RAM: 4.65 GB
  Used RAM: 12.08 GB
  Cached files: 15.26 GB

  Available RAM: 19.92 GB
  Swap Used: 0 B

Software Installs (past 60 days):
  Install Date Name (Version)
  2023-01-03 Microsoft Teams (1.00.533356)
  2023-01-13 Safari (16.2)
  2023-01-21 macOS 12.6.2 (12.6.2)
  2023-02-04 XProtectPayloads (89)
  2023-02-11 macOS 13.2 (13.2)
  2023-02-11 Speedtest (1.26)
  2023-02-11 Microsoft Remote Desktop (10.8.1)
  2023-02-11 Numbers (12.1)
  2023-02-11 Affinity Photo (1.10.6)
  2023-02-11 Pages (12.1)
  2023-02-11 Keynote (12.1)
  2023-02-11 GarageBand (10.4.7)
  2023-02-11 iMovie (10.3.5)
  2023-02-11 RosettaUpdateAuto (1.0.0.0.1.1673665282)
  2023-02-11 MRTConfigData (1.93)

Diagnostics Information (past 7-30 days):
  2023-02-09 20:53:47 mdsync High CPU Use (2 times)
    Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync


End of report