EtreCheck version: 5.1 (5020)
Report generated: 2019-02-18 22:36:56
Download EtreCheck from https://etrecheck.com
Runtime: 6:12
Performance: Below Average
Sandbox: Enabled
Full drive access: Disabled

Problem: Apps are crashing
Description: 
        Google Chrome will not allow any internet communication 

Major Issues: None

Minor Issues:
    These issues do not need immediate attention but they may indicate future problems. 

    Upgradeable hard drive - This machine’s hard drive could be replaced with an SSD. This would dramatically improve your machine’s performance.
    Out of RAM - This machine is running short on RAM and has a mechanical hard drive, reducing the speed of the virtual memory system.
    Clean up - There are orphan files that could be removed.
    Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
    Low performance - EtreCheck report took over 5 minutes to run. This is unusual.
    Vintage hardware - This machine may be considered vintage.
    32-bit Apps - This machine has 32-bits apps that may have problems in the future.
    Abnormal shutdown - Your machine shut down abnormally.
    Limited drive access - More information may be available with Full Drive Access.

Hardware Information:
    MacBook Pro (13-inch, Late 2011) - Vintage!
    MacBook Pro Model: MacBookPro8,1
    1 2.4 GHz Intel Core i5 (i5-2435M) CPU: 2-core
    16 GB RAM - At maximum
    BANK 0/DIMM0 - 8 GB DDR3 1333 ok
    BANK 1/DIMM0 - 8 GB DDR3 1333 ok
    Battery: Health = Normal - Cycle count = 168

Video Information:
    Intel HD Graphics 3000 - VRAM: 512 MB
    Color LCD 1280 x 800

Drives:
    disk0 - APPLE HDD HTS547550A9E384 500.11 GB (Mechanical - 5400 RPM)
    Internal SATA 3 Gigabit Serial ATA
        disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
        disk0s2 [Core Storage Container] 499.11 GB
            disk1 - Macintosh HD (Journaled HFS+) 498.76 GB (124.47 GB used)
        disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB

Mounted Volumes:
    disk1 - Macintosh HD 498.76 GB (374.03 GB free)
        Journaled HFS+
        Mount point: /

Network:
    Interface en0: Ethernet
    Interface fw0: FireWire
    Interface en1: Wi-Fi
        802.11 a/b/g/n
    Interface en3: Bluetooth PAN
    Interface bridge0: Thunderbolt Bridge

System Software:
    macOS High Sierra 10.13.6 (17G5019) 
    Time since boot: About 5 days

Security:
    GatekeeperEnabled
    System Integrity ProtectionEnabled

Unsigned Files:
    Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist
        Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper
        Details: Exact match found in the whitelist - probably OK

    Launchd: /Library/LaunchAgents/com.rim.BBLaunchAgent.plist
        Executable: /Library/Application Support/BlackBerry/BBLaunchAgent.app
        Details: Exact match found in the whitelist - probably OK

    Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
        Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
        Details: Exact match found in the whitelist - probably OK

32-bit Applications:
    18 32-bit apps

Kernel Extensions:
    /Applications/ESET Cyber Security.app
        esets_kac_64_109.kext (ESET, spol. s r.o., 6.7.300 - SDK 10.9)
        esets_pfw_64_109.kext (ESET, spol. s r.o., 6.7 - SDK 10.9)

    /Applications/Toast 16 Titanium/MultiCam Capture.app
        SoundflowerSigned.kext (Corel Inc., 1.6.7 - SDK 10.7)

    /Applications/Toast 16 Titanium/Toast Titanium.app
        TDIXController.kext (2.0)

    /System/Library/Extensions
        BlackBerryUSBCDCNCM.kext (1.0.10 - SDK 10.7)
        Terminus.kext (4)
        emWaveSensor.kext (2.3.0.1070 - SDK 10.6)
        RIMBBUSB.kext (2.2.7 - SDK 10.7)
        BlackBerryVirtualPrivateNetwork.kext (1.0.18 - SDK 10.8)
        RoxioBluRaySupport.kext (1.1.6)
        DeviceSentry.kext (5.0.1 (566))
        NetBlockade.kext (5.0.1 (566))

    /System/Library/Extensions/DeviceSentry.kext/Contents/PlugIns
        DeviceSentryBD.kext (5.0.1 (566))
        DeviceSentryCD.kext (5.0.1 (566))
        DeviceSentryDVD.kext (5.0.1 (566))

System Launch Agents:
    [Not Loaded] 17 Apple tasks
    [Loaded] 156 Apple tasks
    [Running] 121 Apple tasks

System Launch Daemons:
    [Not Loaded] 36 Apple tasks
    [Loaded] 172 Apple tasks
    [Running] 126 Apple tasks
    [Other] One Apple task

Launch Agents:
    [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-01-18)
    [Loaded] com.wdc.WD-Discovery.plist (Western Digital Corporation Branded Products Group - installed 2018-08-27)
    [Running] com.eset.esets_gui.plist (ESET, spol. s r.o. - installed 2018-10-25)
    [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2018-02-14)
    [Running] com.wdc.WDTrashObserver.plist (Western Digital Corporation Branded Products Group - installed 2018-08-27)
    [Running] com.rosettastone.rosettastonedaemon.plist (? fb2f5604 - installed 2017-04-05)
    [Running] com.rim.BBLaunchAgent.plist (? c583fbf8 - installed 2017-08-05)

Launch Daemons:
    [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-01-28)
    [Running] com.eset.esets_daemon.plist (ESET, spol. s r.o. - installed 2018-10-25)
    [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2012-04-02)
    [Running] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-14)
    [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-12-26)
    [Running] com.rim.BBDaemon.plist (BlackBerry Limited - installed 2016-01-22)
    [Loaded] WDDiscoveryService.HelperTool.plist (? cb3c0573 - installed 2018-08-27)
    [Loaded] com.barebones.authd.plist (? c13813d8 - installed 2017-04-10)
    [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-01-18)
    [Loaded] com.wdc.WDPrivilegedHelper.plist (? 9f7f4405 - installed 2018-08-27)
    [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-01-17)
    [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-12-10)
    [Running] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-14)

User Launch Agents:
    [Other] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2014-12-13)
    [Other] com.microsoft.LaunchAgent.SyncServicesAgent.plist (? 0 - installed 2017-04-04)
    [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-10)
    [Other] com.zeobit.MacKeeper.Helper.plist (? 0 - installed 2013-10-11)
    [Other] com.adobe.ARM.***.plist (? 0 - installed 2010-12-08)
    [Other] com.smithmicro.cleaning.schedulermailer.plist (? 0 - installed 2010-08-28)

User Login Items:
    Android File Transfer Agent.app (? - installed 2017-10-27)
         (/private/var/folders/58/z5zvcfxn38xckm8dcwwjqlhc0000gn/T/AppTranslocation/A72A3EDD-5375-4B02-8F21-21C1F79512FE/d/Android File Transfer Agent.app)

    Dropbox.app (Dropbox, Inc. - installed 2019-02-06)
         (/Applications/Dropbox.app)

    OneDrive.app (Microsoft Corporation - installed 2019-02-08)
         (/Applications/OneDrive.app)

    WeatherBug.app (App Store - installed 2017-04-05)
         (/Applications/WeatherBug.app)

Internet Plug-ins:
    FlashPlayer-10.6: 32.0.0.142 (installed 2019-02-12)
    QuickTime Plugin: 7.7.3 (installed 2019-01-23)
    AdobePDFViewerNPAPI: 17.012.20098 (installed 2019-02-16)
    AdobePDFViewer: 19.010.20091 (installed 2019-02-16)
    Flash Player: 32.0.0.142 (installed 2019-02-12)
    OfficeLiveBrowserPlugin: 12.2.0 (installed 2009-08-17)
    PepperFlashPlayer: 32.0.0.142 (installed 2019-02-13)
    SharePointBrowserPlugin: 14.2.0 (installed 2017-04-05)

Safari Extensions:
    Ka-Block! - App Store (installed 2018-09-08)

3rd Party Preference Panes:
    Flash Player (installed 2019-01-28)

Time Machine:
    Time Machine information not available without Full Drive Access.

Performance:
    System Load: 1.68 (1 min ago) 4.25 (5 min ago) 10.48 (15 min ago)
    Nominal I/O speed: 0.09 MB/s
    File system: 67.41 seconds
    Write speed: 61 MB/s
    Read speed: 64 MB/s

CPU Usage:
    Type Overall
    System 3 %
    User 8 %
    Idle 90 %

Top Processes by CPU:
    Process (count) CPU (Source - Location)
    Other processes 22.68 % (?)
    EtreCheck 12.34 % (App Store)
    OneDrive 3.28 % (Microsoft Corporation)
    Dropbox 0.53 % (Dropbox, Inc.)
    esets_tray 0.50 % (ESET, spol. s r.o.)

Top Processes by Memory:
    Process (count) RAM usage (Source - Location)
    Xojo 612 MB (Xojo, Incorporated)
    EtreCheck 534 MB (App Store)
    Safari 442 MB (Apple)
    com.apple.WebKit.WebContent (5) 250 MB (Apple)
    Dropbox 213 MB (Dropbox, Inc.)

Top Processes by Network Use:
    Process Input / Output (Source - Location)
    mDNSResponder 4 MB / 3 MB (Apple)
    Dropbox 3 MB / 565 KB (Dropbox, Inc.)
    netbiosd 363 KB / 203 KB (Apple)
    esets_proxy 17 KB / 16 KB (?)
    apsd 5 KB / 3 KB (Apple)

Virtual Memory Information:
    Available RAM 6.90 GB
    Free RAM 1.11 GB
    Used RAM 9.10 GB
    Cached files 5.79 GB
    Swap Used 7 MB

Software Installs (past 30 days):
    Install Date Name (Version)
    2019-01-23 Safari (12.0.3)
    2019-01-23 Security Update 2019-001 (10.13.6)
    2019-01-23 iTunes (12.8.2)
    2019-01-24 ESET Cyber Security
    2019-02-08 MRTConfigData (1.39)
    2019-02-08 Gatekeeper Configuration Data (162)
    2019-02-08 Readiris Pro 16
    2019-02-08 Readiris 16.1 Update
    2019-02-10 Pine Player (1.13.21)
    2019-02-10 Bible Study (6.1.1)
    2019-02-12 Adobe Flash Player
    2019-02-13 Adobe Pepper Flash Player
    2019-02-13 Microsoft Outlook for Mac
    2019-02-13 Microsoft PowerPoint for Mac
    2019-02-13 Microsoft Excel for Mac
    2019-02-13 Microsoft OneNote for Mac
    2019-02-13 Microsoft Word for Mac
    2019-02-16 Adobe Acrobat Reader DC (19.010.20091)
    2019-02-17 Shazam (2.2.0)
    2019-02-18 EtreCheck (5.1)

Clean up:
    ~/Library/LaunchAgents/com.smithmicro.cleaning.schedulermailer.plist
        /Library/Smith Micro/Common/schedulermailer
        Executable not found
    ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
        /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility
        Executable not found
    ~/Library/LaunchAgents/com.microsoft.LaunchAgent.SyncServicesAgent.plist
        /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app/Contents/MacOS/SyncServicesAgent
        Executable not found
    ~/Library/LaunchAgents/com.adobe.ARM.***.plist
        /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper
        Executable not found
    ~/Library/LaunchAgents/com.zeobit.MacKeeper.Helper.plist
        /Applications/MacKeeper.app/Contents/Resources/MacKeeper Helper.app/Contents/MacOS/MacKeeper Helper
        Executable not found

Diagnostics Information (past 7 days):
    2019-02-13 17:11:42 Last Shutdown Cause: 3 - Hard shutdown

    Directory /Library/Logs/DiagnosticReports is not accessible without Full Drive Access.

End of report