EtreCheckPro version: 6.8.12 (68084) Report generated: 2025-10-30 16:58:11 Download EtreCheckPro from https://etrecheck.com Runtime: 5:39 Performance: Below Average Problem: Computer is too slow Description: lag in adobe products Major Issues: Anything that appears on this list needs immediate attention. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. System modifications - There are a large number of system modifications running in the background. Runaway user process - A user process is using a large percentage of your CPU. Low performance - EtreCheck report took an unusually long time to run. External drives and performance - There are external drives connected that could be affecting performance. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (16-inch, 2019) Status: Supported MacBook Pro Model: MacBookPro16,1 2.3 GHz 8-Core Intel Core i9 (i9-9880H) CPU: 8-core 64 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 32 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 32 GB DDR4 2667 Battery: Health = Normal - Cycle count = 550 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB Color LCD (built-in) 3584 x 2240 AMD Radeon Pro 5500M - VRAM: 4 GB Drives: disk0 - APPLE SSD AP2048N 2.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express S.M.A.R.T. Details: 7% used, 94.50 TB written, 100% health, 103 unsafe shutdowns disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 2.00 TB disk1 [APFS Virtual drive] 2.00 TB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (12.04 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (12.04 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (1.64 TB used) disk1s3 - Preboot (APFS) [APFS Preboot] (2.65 GB used) disk1s4 - Recovery (APFS) [Recovery] (1.42 GB used) disk1s5 - VM (APFS) [APFS VM] (20 KB used) disk1s6 - Update (APFS) (3 MB used) disk2 - LaCie Mobile Secure 4.00 TB (Mechanical) External USB Up to 5 Gb/s disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 [APFS Container] 4.00 TB disk3 [APFS Virtual drive] 4.00 TB disk3s2 - L***e (APFS) (1.46 TB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 12.04 GB Shared values Size: 2.00 TB Free: 344.52 GB Available: 517.48 GB disk1s2 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 1.64 TB Shared values Size: 2.00 TB Free: 344.52 GB Available: 517.48 GB disk1s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.65 GB Shared values Size: 2.00 TB Free: 344.52 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 2.00 TB Free: 344.52 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 3 MB Shared values Size: 2.00 TB Free: 344.52 GB disk3s2 - L***e Filesystem: APFS Mount point: /Volumes/L***e Encrypted Used: 1.46 TB Shared values Size: 4.00 TB Free: 2.54 TB USB: USB 2.0 Bus USB 3.0 Bus Mobile Drive Secure USB 3.0 Bus Apple T2 Bus Ambient Light Sensor Apple T2 Controller FaceTime HD Camera (Built-in) Touch Bar Display Touch Bar Backlight Headset Apple Internal Keyboard / Trackpad Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en7: iPhone Interface bridge0: Thunderbolt Bridge iCloud Quota: 815.38 GB available System Software: macOS Tahoe 26.0.1 (25A362) Installed 2025-09-29 Time since boot: Less than an hour Notifications: Creative Cloud.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Kernel Extensions: /Library/Extensions [Not Loaded] Dropbox.kext - com.getdropbox.dropbox.kext (1.13.0 - SDK 10.14) [Not Loaded] SiLabsUSBDriver64.kext - com.silabs.driver.CP210xVCPDriver64 (3.0.0d1) ~/Downloads/Duet.app [Not Loaded] DuetDisplay.kext - com.karios.driver.DuetDisplay (1.1.1 - SDK 10.10) System Launch Daemons: [Not Loaded] 42 Apple tasks [Loaded] 200 Apple tasks [Running] 179 Apple tasks [Other] 5 Apple tasks System Launch Agents: [Not Loaded] 22 Apple tasks [Loaded] 253 Apple tasks [Running] 197 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-12-06) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-12-06) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2025-10-06) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2025-06-18) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Loaded] com.google.GoogleUpdater.wake.system.plist (Google LLC - installed 2025-10-25) Command: /Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 --system [Not Loaded] com.google.keystone.daemon.plist (Not signed - installed 2023-12-06) [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2021-11-29) [Not Loaded] com.offshoresecurity.Helper.plist (OFSHOR SEKYURITI EOOD - installed 2021-02-11) Executable: /Library/PrivilegedHelperTools/com.offshoresecurity.Helper [Not Loaded] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2021-01-18) Executable: /Library/PrivilegedHelperTools/com.wacom.UpdateHelper.app/Contents/MacOS/com.wacom.UpdateHelper [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2025-01-24) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-12-06) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2025-10-06) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2025-06-18) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2025-10-20) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-06) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-06) [Not Loaded] com.spotify.client-launcher.plist (Spotify - installed 2025-10-21) Executable: /Applications/Spotify.app/Contents/Resources/SpotifyLauncher Location: /Applications/Spotify.app [Not Loaded] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2021-01-18) Executable: /Library/PrivilegedHelperTools/com.wacom.DataStoreMgr.app/Contents/MacOS/com.wacom.DataStoreMgr [Not Loaded] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2021-01-18) Executable: /Library/PrivilegedHelperTools/com.wacom.IOManager.app/Contents/MacOS/com.wacom.IOManager [Not Loaded] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2021-01-18) Executable: /Applications/Wacom Tablet.localized/.Tablet/WacomTabletDriver.app/Contents/MacOS/WacomTabletDriver [Not Loaded] jp.co.canon.ScanGearMF.appl.Canon-MF-Scan-Agent.plist (Canon Inc. - installed 2021-05-09) Executable: /Library/Printers/Canon/MFScanner/Utilities/Canon MF Scan Agent.app/Contents/MacOS/Canon MF Scan Agent [Not Loaded] jp.co.canon.ScanGearMF.appl.Canon-MFSU-Agent.plist (Canon Inc. - installed 2021-05-09) Executable: /Library/Printers/Canon/MFScanner/Utilities/Canon MFSU Agent.app/Contents/MacOS/Canon MFSU Agent User Launch Agents: [Loaded] com.dropbox.DropboxUpdater.wake.plist (Dropbox, Inc. - installed 2025-06-30) Command: ~/Library/Application Support/Dropbox/DropboxUpdater/Current/DropboxUpdater.app/Contents/MacOS/DropboxUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.dropbox.dropboxmacupdate.agent.plist (Not signed - installed 2025-03-10) [Not Loaded] com.dropbox.dropboxmacupdate.xpcservice.plist (Not signed - installed 2025-03-10) User Login Items: [Running] AdobeResourceSynchronizer (Adobe Inc. - installed 2025-10-09) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Loaded] Cisco Webex Meetings (Cisco - installed 2023-01-10) Application /Applications/Cisco Webex Meetings.app [Running] Dropbox (Dropbox, Inc. - installed 2025-10-23) Application /Applications/Dropbox.app [Not Loaded] Slack Login Helper (App Store - installed 2025-10-27) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Not Loaded] StartUpHelper (Spotify - installed 2025-10-28) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-09-25) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2025-09-25) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app Applications: 846 Apple apps 164 3rd party apps 96 x86-only apps No unsigned apps App Extensions: Widgets: [Loaded] ExcelWidgetKit - /Applications/Microsoft Excel.app Plugins: [Loaded] Intents - /Applications/WhatsApp.app Notification providers: [Loaded] ServiceExtension - /Applications/WhatsApp.app File providers: [Loaded] Dropbox - /Applications/Dropbox.app Share services: [Loaded] Dropbox Transfer - /Applications/Dropbox.app Finder sync extensions: [Loaded] Dropbox Finder Extension - /Applications/Dropbox.app [Loaded] Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app QuickLook Previews: [Loaded] InDesign QuickLook Extension - /Applications/Adobe InDesign 2025/Adobe InDesign 2025.app com.adobe.indesign-document *.indd com.adobe.indesign-template *.indt [Loaded] EtreCheckQuickLook - /Applications/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2025-10-06) Audio Plug-ins: ParrotAudioPlugin: 1.0 (Apple - installed 2025-09-25) 3rd Party Preference panels: WacomTablet (Wacom Technology Corp. - installed 2021-01-18) Backup: Auto backup: Yes Destinations: L***e [Local] (Last used) Total size: 4.00 TB Total number of backups: 11 Oldest backup: 2025-10-23 17:07:09 Last backup: 2025-10-30 15:48:55 7 local snapshots Oldest local snapshot: 2025-10-29 17:17:55 Last local snapshot: 2025-10-30 16:52:18 Performance: System Load: 4.23 (1 min ago) 8.58 (5 min ago) 6.90 (15 min ago) Nominal I/O usage: 4.98 MB/s File system: 27.62 seconds Write speed: 2920 MB/s Read speed: 2926 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 15 % Idle: 84 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) BackgroundShortcutRunner (2) 113.15 % (Apple) EtreCheckPro 50.20 % (Etresoft, Inc.) siriactionsd 48.68 % (Apple) WindowServer 32.20 % (Apple) mdworker_shared (51) 25.90 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) BackgroundShortcutRunner (2) 2.11 GB (Apple) EtreCheckPro 1.67 GB (Etresoft, Inc.) Finder 709 MB (Apple) mdworker_shared (51) 631 MB (Apple) mds_stores 514 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 178 KB / 144 KB (Apple) corespeechd 948 B / 264 KB (Apple) apsd 115 KB / 113 KB (Apple) biometrickitd 45 KB / 32 KB (Apple) trustd 68 KB / 9 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 38 (Apple) BackgroundShortcutRunner (2) 21 (Apple) siriactionsd 14 (Apple) CGPDFService (2) 10 (Apple) mds_stores 9 (Apple) Virtual Memory Information: Physical RAM: 64 GB Free RAM: 40.44 GB Used RAM: 11.87 GB Cached files: 11.69 GB Available RAM: 52.13 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2025-09-03 Adobe Acrobat (25.001.20643) (25.001.20643) - Installer 2025-09-05 XProtectCloudKitUpdate (5313) - XProtectUpdateService 2025-09-05 XProtectPlistConfigData (5313) - Software update 2025-09-08 DuckDuckGo (1.154.0) - App Store 2025-09-09 ‎WhatsApp (25.23.83) - App Store 2025-09-09 Adobe Acrobat (25.001.20693) (25.001.20693) - Installer 2025-09-10 XProtectCloudKitUpdate (5314) - XProtectUpdateService 2025-09-10 XProtectPlistConfigData (5314) - Software update 2025-09-13 Brother iPrint&Scan (13.3.0) - App Store 2025-09-13 DuckDuckGo (1.155.0) - App Store 2025-09-13 ‎WhatsApp (25.24.76) - App Store 2025-09-15 Slack (4.46.96) - App Store 2025-09-17 XProtectPlistConfigData (5315) - Software update 2025-09-17 DuckDuckGo (1.156.0) - App Store 2025-09-17 XProtectCloudKitUpdate (5315) - XProtectUpdateService 2025-09-22 ‎WhatsApp (25.25.74) - App Store 2025-09-23 XProtectPlistConfigData (5316) - Software update 2025-09-24 XProtectCloudKitUpdate (5316) - XProtectUpdateService 2025-09-24 DuckDuckGo (1.157.0) - App Store 2025-09-29 macOS 26.0.1 (26.0.1) - Software update 2025-09-29 ‎WhatsApp (25.26.72) - App Store 2025-09-29 XProtectPlistConfigData (5316) - Software update 2025-09-29 MRTConfigData (1.93) - Software update 2025-09-29 Gatekeeper Compatibility Data (1.0) - Software update 2025-09-29 XProtectPayloads (153) - Software update 2025-09-30 XProtectCloudKitUpdate (5317) - XProtectUpdateService 2025-10-01 Slack (4.46.99) - App Store 2025-10-01 XProtectPlistConfigData (5317) - Software update 2025-10-02 DuckDuckGo (1.158.0) - App Store 2025-10-02 ‎WhatsApp (25.27.73) - App Store 2025-10-08 XProtectCloudKitUpdate (5318) - XProtectUpdateService 2025-10-09 XProtectPlistConfigData (5318) - Software update 2025-10-09 Adobe Acrobat (25.001.20756) (25.001.20756) - Installer 2025-10-11 ‎WhatsApp (25.28.75) - App Store 2025-10-12 DuckDuckGo (1.159.0) - App Store 2025-10-12 Slack (4.46.101) - App Store 2025-10-16 XProtectCloudKitUpdate (5319) - XProtectUpdateService 2025-10-16 Brother iPrint&Scan (14.0) - App Store 2025-10-16 XProtectPlistConfigData (5319) - Software update 2025-10-16 DuckDuckGo (1.160.0) - App Store 2025-10-18 ‎WhatsApp (25.29.73) - App Store 2025-10-21 XProtectCloudKitUpdate (5320) - XProtectUpdateService 2025-10-22 XProtectPlistConfigData (5320) - Software update 2025-10-22 XProtectCloudKitUpdate (5321) - XProtectUpdateService 2025-10-23 XProtectPlistConfigData (5321) - Software update 2025-10-25 ‎WhatsApp (25.30.72) - App Store 2025-10-27 Slack (4.46.104) - App Store Diagnostics Information (past 60 days): 2025-10-30 16:45:33 BackgroundShortcutRunner High CPU Use (2 times) First occurrence: 2025-10-25 09:55:28 Executable: /System/Library/PrivateFrameworks/WorkflowKit.framework/XPCServices/BackgroundShortcutRunner.xpc/Contents/MacOS/BackgroundShortcutRunner 2025-10-29 10:05:39 com.apple.WebKit.WebContent High CPU Use Details: 950 2025-10-25 20:47:12 SystemUIServer.app High CPU Use Executable: /System/Library/CoreServices/SystemUIServer.app 2025-10-25 19:10:14 Adobe Illustrator.app High CPU Use Executable: /Applications/Adobe Illustrator 2025/Adobe Illustrator.app 2025-10-24 14:59:30 Adobe Photoshop 2025.app High CPU Use Executable: /Applications/Adobe Photoshop 2025/Adobe Photoshop 2025.app 2025-10-24 14:22:29 knowledgeconstructiond High CPU Use Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/knowledgeconstructiond 2025-10-24 13:46:54 spotlightknowledged High CPU Use (3 times) First occurrence: 2025-10-23 13:46:06 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2025-10-24 12:13:03 com.apple.appkit.xpc.openAndSavePanelService High CPU Use Executable: /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/com.apple.appkit.xpc.openAndSavePanelService.xpc/Contents/MacOS/com.apple.appkit.xpc.openAndSavePanelService 2025-10-24 12:08:12 Dropbox.app High CPU Use Executable: /Applications/Dropbox.app 2025-10-23 18:13:33 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter 2025-10-23 15:40:36 backupd High CPU Use Executable: /System/Library/CoreServices/TimeMachine/backupd 2025-10-23 13:07:26 Mail Crash Executable: /System/Applications/Mail.app 2025-10-23 12:43:43 apfsd High CPU Use Executable: /usr/libexec/apfsd 2025-10-23 12:18:05 WindowServer High CPU Use Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer 2025-10-22 23:48:16 coreduetd High CPU Use Executable: /usr/libexec/coreduetd 2025-10-22 23:41:36 photolibraryd High CPU Use Executable: /System/Library/PrivateFrameworks/PhotoLibraryServices.framework/Versions/A/Support/photolibraryd End of report