EtreCheck version: 5.5.5 (5111) Report generated: 2020-05-26 10:36:14 Download EtreCheck from https://etrecheck.com Runtime: 5:04 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Computer is restarting Description: When I turn off the iMac, the application icons and menu bar disappear , but the dock bar and background screen continue on the display for a bout 20 minutes. Then, the very initial screen appears asking which us er will log in. Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, Late 2014) iMac Model: iMac15,1 4 GHz Quad-Core Intel Core i7 (i7-4790K) CPU: 4-core 8 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 BANK 0/DIMM1 - Empty BANK 1/DIMM1 - Empty Video Information: AMD Radeon R9 M290X - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [Core Storage Container] 120.99 GB disk0s3 - Boot OS X (Journaled HFS+) 134 MB disk1 - APPLE HDD ST3000DM001 3.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Container] 3.00 TB disk2 [APFS Virtual drive] 3.00 TB (Shared by 5 volumes) disk2s1 - M******************s (APFS) [APFS Virtual drive] (Shared - 561.60 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk2s5 - Macintosh HD (APFS) (Shared - 12.46 GB used) disk3 - WD Elements 1023 1.00 TB External USB 480 Mbit/s USB disk3s1 - E******S (MS-DOS FAT32) 1.00 TB (631.34 GB used) Mounted Volumes: disk2s1 - M******************s [APFS Virtual drive] 3.00 TB (Shared - 561.60 GB used, 2.42 TB free) APFS Mount point: /System/Volumes/Data disk2s4 - VM [APFS VM] 3.00 TB (Shared - 4.30 GB used, 2.42 TB free) APFS Mount point: /private/var/vm disk2s5 - Macintosh HD 3.00 TB (Shared - 12.46 GB used, 2.42 TB free) APFS Mount point: / Read-only: Yes disk3s1 - E******S 1.00 TB (631.34 GB used, 368.61 GB free) MS-DOS FAT32 Mount point: /Volumes/E******S Network: Interface en0: Ethernet Interface en5: iPhone Interface en1: Wi-Fi Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.4 (19E287) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/PT.updd.plist Executable: /Library/PrivilegedHelperTools/PT.updd Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.eset.esets_pidmapper.plist Executable: /Applications/ESET Cyber Security.app/Contents/MacOS/esets_pidmapper Launchd: /Library/LaunchDaemons/com.eset.esets_daemon.plist Executable: /Applications/ESET Cyber Security.app/Contents/MacOS/esets_ctl Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.wacom.DataStoreMgr.plist Executable: /Library/PrivilegedHelperTools/com.wacom.DataStoreMgr.app/Contents/MacOS/com.wacom.DataStoreMgr Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.diebold.warsaw.plist Executable: /usr/local/bin/warsaw/core Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.eset.esets_gui.plist Executable: /Applications/ESET Cyber Security.app/Contents/MacOS/esets_gui Launchd: /Library/LaunchDaemons/com.wacom.UpdateHelper.plist Executable: /Library/PrivilegedHelperTools/com.wacom.UpdateHelper.app/Contents/MacOS/com.wacom.UpdateHelper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.diebold.warsaw.user.plist Executable: /usr/local/bin/warsaw/core Details: Exact match found in the whitelist - probably OK Plugin: /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 22 32-bit Applications: 130 32-bit apps Kernel Extensions: /Library/Extensions FTDIKext.kext (1.0 - SDK 10.13) Wacom Tablet.kext (Wacom Tablet 6.3.30-2 - SDK 10.13) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 172 Apple tasks [Running] 125 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 175 Apple tasks [Running] 127 Apple tasks Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-24) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-05-10) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-10-11) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-04-09) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-09) [Running] com.diebold.warsaw.user.plist (? 951b4e8c - installed 2019-10-09) [Other] com.eset.esets_gui.plist (? 14671588 - installed 2019-11-18) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-05-09) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-23) [Not Loaded] com.oracle.java.Java-Updater.plist (? 765bf05e - installed 2020-03-12) [Running] com.wacom.DataStoreMgr.plist (? 2fe6c0b5 - installed 2018-06-06) [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2018-06-06) Launch Daemons: [Running] PT.updd.plist (? 0 - installed 2018-02-08) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-10-11) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-04-09) [Running] com.diebold.warsaw.plist (? be1144d8 - installed 2019-10-09) [Other] com.eset.esets_daemon.plist (? e3743156 - installed 2019-11-18) [Other] com.eset.esets_pidmapper.plist (? d1e91b2d - installed 2019-11-18) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-05-09) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-05-09) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-23) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-10-14) [Running] com.nordvpn.osx.helper.plist (TEFINKOM & CO S.A - installed 2019-06-10) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2020-03-12) [Running] com.wacom.UpdateHelper.plist (? 247c9951 - installed 2018-06-06) [Loaded] com.wacom.displayhelper.plist (Apple - installed 2020-03-17) User Launch Agents: [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2019-08-21) [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-03-11) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-03-11) [Running] com.hp.productresearch.plist (HP Inc. - installed 2020-05-26) User Login Items: [Not Loaded] LaunchAtLoginHelperApp (App Store - installed 2020-03-12) Modern Login Item /Applications/Be Focused.app/Contents/Library/LoginItems/LaunchAtLoginHelperApp.app [Not Loaded] NordVPNLauncher (TEFINKOM & CO S.A - installed 2019-06-04) Modern Login Item /Applications/NordVPN.localized/NordVPN.app/Contents/Library/LoginItems/NordVPNLauncher.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-05-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-05-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] SpeedTestHelper (App Store - installed 2019-12-13) Modern Login Item /Applications/Speed Test.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] StartUpHelper (Spotify - installed 2018-03-23) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] Trello Login Helper (App Store - installed 2019-09-22) Modern Login Item /Applications/Trello.app/Contents/Library/LoginItems/Trello Login Helper.app [Running] HP Device Monitor (HP Inc. - installed 2019-11-18) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2019-11-18) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Not Loaded] HP Data Uploader (HP Inc. - installed 2019-11-18) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/Resources/HP Data Uploader.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-05-23) OfficeLiveBrowserPlugin: 12.2.0 (? - installed 2018-12-04) AdobePDFViewer: 20.009.20065 (Adobe Systems, Inc. - installed 2020-05-23) JavaAppletPlugin: Java 8 Update 251 build 08 (? - installed 2020-05-05) ZoomUsPlugIn: 5.0.2 (24030.0508) (Zoom Video Communications, Inc. - installed 2020-05-12) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-10-11) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access 3rd Party Preference Panes: Java (? - installed 2020-05-05) WacomTablet (Wacom Technology Corp. - installed 2018-06-06) Time Machine: Time Machine Not Configured! Performance: System Load: 1.23 (1 min ago) 1.18 (5 min ago) 0.94 (15 min ago) Nominal I/O speed: 0.00 MB/s File system: 65.51 seconds Write speed: 178 MB/s Read speed: 175 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 1 % Idle: 98 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 11.92 % (?) EtreCheck 4.47 % (App Store) Google Chrome 0.14 % (Google, Inc.) AdobeResourceSynchronizer 0.09 % (? - ~/Desktop/HD Antigo/Aplicativos/Adobe Acrobat Reader DC.app) Creative Cloud 0.09 % (Adobe Systems, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 555 MB (App Store) Google Chrome 198 MB (Google, Inc.) App Store 162 MB (Apple) accountsd 91 MB (Apple) AMPDevicesAgent 79 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 188 KB / 104 KB (?) AMPDeviceDiscoveryAgent 1 KB / 2 KB (Apple) rapportd 2 KB / 635 B (Apple) spindump_agent 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 32 MB Used RAM: 5.49 GB Cached files: 2.47 GB Available RAM: 2.51 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-05-05 Java 8 Update 251 2020-05-10 ARMDC Agent Installer 2020-05-12 Adobe Acrobat Reader DC (20.009.20063) 2020-05-12 Zoom (5.0.24030.0508) 2020-05-12 Microsoft PowerPoint 2020-05-12 Microsoft Word 2020-05-12 Microsoft OneNote 2020-05-12 Microsoft Excel 2020-05-13 Adobe Acrobat DC (20.009.20063) 2020-05-15 MRTConfigData (1.60) 2020-05-15 XProtectPlistConfigData (2121) 2020-05-22 Adobe Acrobat Reader DC (20.009.20065) 2020-05-23 Adobe Acrobat DC (20.009.20065) 2020-05-26 EtreCheck (5.5.5) Clean up: /Library/LaunchDaemons/com.eset.esets_daemon.plist /Applications/ESET Cyber Security.app/Contents/MacOS/esets_ctl Executable not found /Library/LaunchAgents/com.eset.esets_gui.plist /Applications/ESET Cyber Security.app/Contents/MacOS/esets_gui Executable not found /Library/LaunchDaemons/com.eset.esets_pidmapper.plist /Applications/ESET Cyber Security.app/Contents/MacOS/esets_pidmapper Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report