EtreCheckPro version: 6.8.4 (68040) Report generated: 2024-04-28 22:53:30 Download EtreCheckPro from https://etrecheck.com Runtime: 4:16 Performance: Good Problem: No problem - just checking Description: Overheat when locked the screen Major Issues: Anything that appears on this list needs immediate attention. Automatic updates disabled - Automatic updates are disabled. This computer is at risk of malware infection. Security updates disabled - Security updates are disabled. This computer is at risk of malware infection. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. Hardware Information: MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports) Status: Supported MacBook Pro Model: MacBookPro16,2 2 GHz Quad-Core Intel Core i5 (i5-1038NG7) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB LPDDR4X 3733 BANK 2/ChannelB-DIMM0 - 8 GB LPDDR4X 3733 Battery: Health = Normal - Cycle count = 404 Video Information: Intel Iris Plus Graphics - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (10.24 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (10.24 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (251.40 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (2.13 GB used) disk1s4 - Recovery (APFS) [Recovery] (1.24 GB used) disk1s5 - VM (APFS) [APFS VM] (20 KB used) disk1s6 - Update (APFS) (10 MB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 10.24 GB Shared values Size: 499.96 GB Free: 234.78 GB Available: 306.80 GB disk1s2 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 251.40 GB Shared values Size: 499.96 GB Free: 234.78 GB Available: 306.80 GB disk1s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.13 GB Shared values Size: 499.96 GB Free: 234.78 GB Available: 306.80 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 499.96 GB Free: 234.78 GB Available: 306.80 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 10 MB Shared values Size: 499.96 GB Free: 234.78 GB Available: 306.80 GB USB: T2Bus Apple Inc. - Touch Bar Backlight Apple Inc. - Touch Bar Display Apple Inc. - Apple Internal Keyboard / Trackpad Apple - Headset Apple Inc. - Ambient Light Sensor Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - Apple T2 Controller Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en8: iPhone Interface bridge0: Thunderbolt Bridge System Software: macOS Sonoma 14.4.1 (23E224) Time since boot: Less than an hour Notifications: WhatsApp.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Automatic Updates: Disabled Security Updates: Disabled Antivirus software: None! Unsigned Files: Launchd: ~/Library/LaunchAgents/com.adobe.GC.Invoker-1.0.plist Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled Details: Exact match found in the legitimate list - probably OK Apps: 6 System Extensions: [Not Loaded] Surfshark Antivirus - version 4.13.1 (SURFSHARK LTD - 2024-01-29) Application: /Applications/Surfshark.app - version 4.13.1 (SURFSHARK LTD - 2024-02-21) Description: System Extension enables Surfshark app to provide antivirus features. [Not Loaded] Surfshark. WireGuard - version 4.13.1 (SURFSHARK LTD - 2024-02-21) Application: /Applications/Surfshark.app - version 4.13.1 (SURFSHARK LTD - 2024-02-21) Description: System Extension enables Surfshark app to connect using WireGuard protocol. System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 183 Apple tasks [Running] 175 Apple tasks [Other] 4 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 210 Apple tasks [Running] 193 Apple tasks Launch Daemons: [Not Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-12-16) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Running] com.logi.ghub.updater.plist (Logitech Inc. - installed 2024-04-25) Executable: /Applications/lghub.app/Contents/MacOS/lghub_updater.app/Contents/MacOS/lghub_updater [Loaded] com.teamviewer.Helper.plist (TeamViewer Germany GmbH - installed 2022-09-01) Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer Germany GmbH - installed 2022-08-14) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service -Module Full [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-09-21) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2023-12-16) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Not Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2024-03-25) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Running] com.logi.ghub.plist (Logitech Inc. - installed 2024-04-25) Command: /Applications/lghub.app/Contents/MacOS/lghub_system_tray --background [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer Germany GmbH - installed 2022-08-14) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer -RunAsAgent YES [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer Germany GmbH - installed 2022-08-14) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Desktop_Proxy -RunAsAgent YES -Module Full User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Not signed - installed 2020-10-15) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-04-20) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-11) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-11) [Loaded] com.riot.riotclient.checkinstalls.plist (Riot Games - installed 2024-03-22) Command: /Users/Shared/Riot Games/Riot Client.app/Contents/MacOS/RiotClientServices --agent --agent-check-installs [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2024-04-17) Command: ~/Library/Application Support/Steam/SteamApps/steamclean Public User Login Items: [Not Loaded] ConfiguratorAutomation (App Store - installed 2024-02-23) Modern Login Item /Applications/Apple Configurator.app/Contents/Library/LoginItems/ConfiguratorAutomation.app [Not Loaded] NordVPNLauncher (App Store - installed 2021-11-26) Modern Login Item /Applications/NordVPN IKE.app/Contents/Library/LoginItems/NordVPNLauncher.app [Not Loaded] Launcher Disabler (App Store - installed 2024-03-28) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Loaded] OneDrive Launcher (App Store - installed 2024-03-28) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] Steam (Valve Corporation - installed 2021-07-29) Application /Applications/Steam.app [Not Loaded] Surfshark (SURFSHARK LTD - installed 2024-02-21) Modern Login Item /Applications/Surfshark.app/Contents/Library/LoginItems/LaunchAgent.app Applications: 627 apps 70 x86-only apps 6 unsigned apps App Extensions: Plugins: Intents - /Applications/WhatsApp.app ConfiguratorIntents - /Applications/Apple Configurator.app Notification providers: ServiceExtension - /Applications/WhatsApp.app File providers: OneDrive File Provider - /Applications/OneDrive.app Share services: Telegram - /Applications/Telegram.app VPNs: tunnelExtension - /Applications/NordVPN IKE.app NordLynx - /Applications/NordVPN IKE.app Finder sync extensions: OneDrive Finder Integration - /Applications/OneDrive.app Surfshark Finder Extension - /Applications/Surfshark.app Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2023-12-16) Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2022-04-04) TVRemoteAudio: 1.0.1 (TeamViewer GmbH - installed 2022-08-14) Backup: Auto backup: One local snapshot Oldest local snapshot: 2024-04-28 02:43:27 Last local snapshot: 2024-04-28 02:43:27 Performance: System Load: 3.82 (1 min ago) 3.69 (5 min ago) 3.98 (15 min ago) Nominal I/O usage: 24.61 MB/s File system: 41.26 seconds Write speed: 2077 MB/s Read speed: 2038 MB/s CPU Usage Snapshot: Type Overall System: 11 % User: 18 % Idle: 71 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) fileproviderd 40.86 % (Apple) corespotlightd 16.56 % (Apple) EtreCheckPro 12.32 % (Etresoft, Inc.) kernel_task 11.45 % (Apple) WindowServer 10.48 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) OneDrive 1.68 GB (App Store) Google Chrome Helper (Renderer) (9) 1.24 GB (Google LLC) EtreCheckPro 859 MB (Etresoft, Inc.) kernel_task 325 MB (Apple) MTLCompilerService (8) 271 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 453 KB / 411 KB (Apple) biometrickitd 314 KB / 61 KB (Apple) SubmitDiagInfo 239 KB / 1 KB (Apple) apsd 12 KB / 162 KB (Apple) trustd 82 KB / 5 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) corespeechd 16 (Apple) fileproviderd 13 (Apple) secd 8 (Apple) logd 2 (Apple) Google Chrome Helper (Renderer) (9) 2 (Google LLC) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 103 MB Used RAM: 8.62 GB Cached files: 7.28 GB Available RAM: 7.38 GB Swap Used: 0 B Diagnostics Information (past 60 days): 2024-04-28 22:43:49 UARPUpdaterServiceUSBPD Crash (2 times) Executable: /System/Library/PrivateFrameworks/MobileAccessoryUpdater.framework/XPCServices/UARPUpdaterServiceUSBPD.xpc/Contents/MacOS/UARPUpdaterServiceUSBPD 2024-04-28 22:32:33 OneDrive.app High CPU Use (12 times) First occurrence: 2024-04-28 17:40:07 Executable: /Applications/OneDrive.app Details: libsystem_c.dylib: abort() called 2024-04-28 14:47:09 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/corespeechd-2024-04-28-143038.ips Crash (54 times) First occurrence: 2024-04-28 14:30:38 2024-04-28 09:52:33 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/eligibilityd-2024-04-28-094153.ips Crash (68 times) First occurrence: 2024-04-28 09:41:53 2024-04-26 17:21:15 apfsd High CPU Use (2 times) First occurrence: 2024-04-26 17:23:18 Executable: /usr/libexec/apfsd 2024-04-26 12:03:50 spotlightknowledged High CPU Use First occurrence: 2024-04-26 12:06:32 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2024-04-26 10:39:04 photoanalysisd High CPU Use (2 times) First occurrence: 2024-04-26 10:42:04 Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2024-04-26 07:20:53 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2024-04-26-072040.ips Crash (10 times) First occurrence: 2024-04-26 07:20:40 2024-04-25 19:28:36 fileproviderd High CPU Use (2 times) First occurrence: 2024-04-25 19:30:25 Executable: /System/Library/Frameworks/FileProvider.framework/Support/fileproviderd End of report