EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-06-11 12:16:17 Download EtreCheckPro from https://etrecheck.com Runtime: 10:53 Performance: Poor Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This computer has a hard drive that appears to be failing. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Automatic updates disabled - Automatic updates are disabled. This computer is at risk of malware infection. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: Mac mini (Late 2014) Mac mini Model: Macmini7,1 2.6 GHz Dual-Core Intel Core i5 (i5-4278U) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Video Information: Intel Iris - VRAM: 1536 MB PLL2210W 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 170.57 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 373 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 623 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk1s5 (APFS) [APFS Container] (Shared - 15.31 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.31 GB used) disk1s6 - Update (APFS) (Shared - 2 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1000.00 GB (Shared - 170.57 GB used, 813.94 GB available, 812.91 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 1000.00 GB (Shared - 373 MB used, 812.91 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 1 MB used, 812.91 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 1000.00 GB (Shared - 15.31 GB used, 813.94 GB available, 812.91 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 1000.00 GB (Shared - 2 MB used, 812.91 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: T1 Interface en0: direct to fiber box Interface en0: dhcp for fiber Interface en1: Wi-Fi Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Printer sharing: Enabled Screen sharing: Enabled System Software: macOS Big Sur 11.4 (20F71) Time since boot: About an hour Configuration Files: /etc/hosts - Count: 15 Notifications: Cyberduck.app one notification Keyboard Maestro Engine.app 4 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Automatic Updates: Disabled Antivirus software: None! Printer sharing: Enabled Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/uk.co.canimaansoftware.ClamXAV.UninstallWatcher.plist Executable: /usr/local/ClamXAV3/bin/Uninstall.app Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.barebones.bbedit.plist Executable: /Library/PrivilegedHelperTools/com.barebones.bbedit Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.CS5ServiceManager.plist Executable: /Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5ServiceManager -launchedbylogin Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.ARM.***.plist Executable: /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper Details: Close match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.zoho.assist.PerUserAgent.plist Executable: /bin/sh '/Library/Application Support/ZohoAssist/launchAssistUserHandler.sh' Launchd: /Library/LaunchAgents/com.Affinegy.InstaLANa.plist Executable: /Library/Application Support/Affinegy/Belkin Router Helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/org.wireshark.ChmodBPF.plist Executable: /Library/Application Support/Wireshark/ChmodBPF/ChmodBPF Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.seagate.SeagateStorageGauge.plist Executable: /Library/Application Support/Seagate/Seagate Storage Gauge.app/Contents/MacOS/Seagate Storage Gauge -doautolnch '/Library/Application Support/Seagate/Seagate Storage Gauge.app' Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin Plugin: /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin Plugin: /Library/Internet Plug-Ins/LogMeIn.plugin Plugin: /Library/Internet Plug-Ins/AdobePDFViewer.plugin Plugin: /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/RealPlayer Plugin.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/NugsterPlugin.plugin Preference Pane: /Library/PreferencePanes/Flip4Mac WMV.prefPane Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 5 Kernel Extensions: /Applications/Toast 7 Titanium/Toast Titanium.app [Not Loaded] RoxioBluRaySupport.kext - com.roxio.BluRaySupport (1.1.3) [Not Loaded] TDIXController.kext - com.roxio.TDIXController (1.6) /Library/Extensions [Not Loaded] DeleteTrap.kext - com.Symantec.kext.DeleteTrap (8.0.2) [Not Loaded] SymOSXKernelUtilities.kext - com.Symantec.kext.SymOSXKernelUtilities (2.0) [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (1.4.9) [Not Loaded] hp_io_printerclassdriver_enabler.kext - com.hp.hpio.hp-io-printerclassdriver-enabler (HP Inc., 19.29.0 - SDK 10.13) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (HP Inc., 5.28.5 - SDK 10.13) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (Hewlett Packard, 3.1.0) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.0.0) [Loaded] LogMeInSoundDriver.kext - com.logmein.driver.LogMeInSoundDriver (LogMeIn, Inc., 4.1.10331) [Not Loaded] Seagate Storage Driver.kext - com.seagate.driver.PowSecDriverCore (5.2.2 (26635) - SDK 10.4) [Not Loaded] tap.kext - foo.tap (20090913) [Not Loaded] tun.kext - foo.tun (20090913) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.58.0 - SDK 10.6) Startup Items: tun Path: /Library/StartupItems/tun tap Path: /Library/StartupItems/tap TrackDelete Path: /Library/StartupItems/TrackDelete VolumeAssist Path: /Library/StartupItems/VolumeAssist System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 189 Apple tasks [Running] 128 Apple tasks System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 201 Apple tasks [Running] 123 Apple tasks [Other] 4 Apple tasks Launch Agents: [Other] com.Affinegy.InstaLANa.plist (? e5c3a4f4 - installed 2012-02-13) [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2012-03-15) [Other] com.adobe.CS5ServiceManager.plist (? 40cdc1ff - installed 2012-03-15) [Other] com.brother.LOGINserver.plist (? a1772de2 - installed 2017-09-13) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-04) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-04) [Not Loaded] com.logmein.logmeingui.plist (LogMeIn, Inc. - installed 2019-05-09) [Not Loaded] com.logmein.logmeinguiagent.plist (LogMeIn, Inc. - installed 2019-05-09) [Not Loaded] com.logmein.logmeinguiagentatlogin.plist (LogMeIn, Inc. - installed 2019-05-09) [Other] com.micromat.TechToolProAgent.plist (? 279b9fe8 - installed 2012-04-06) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-03-09) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-05-13) [Not Loaded] com.oracle.java.Java-Updater.plist (? 4a97c9c0 - installed 2021-04-07) [Other] com.seagate.SeagateStorageGauge.plist (? 502453cc - installed 2012-02-04) [Loaded] com.zoho.assist.PerUserAgent.plist (? 31eba35d - installed 2020-01-01) [Not Loaded] com.zoho.assist.ZAPreLogin.plist (Zoho Corporation - installed 2021-02-24) [Loaded] uk.co.canimaansoftware.ClamXAV.UninstallWatcher.plist (? 1a8846e0 - installed 2019-06-27) Launch Daemons: [Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2012-03-15) [Not Loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 - installed 2021-04-07) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2020-10-28) [Loaded] com.barebones.bbedit.plist (? 76c927a0 - installed 2012-03-15) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-04) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-09) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-09) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-05-13) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2014-05-09) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-08-04) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2021-04-07) [Not Loaded] com.sierrawireless.SWoCTool.plist (? 7b91d564 - installed 2008-07-22) [Running] com.tclementdev.timemachineeditor.scheduler.plist (Thomas CLEMENT - installed 2019-07-05) [Running] com.zoho.assist.ZASystemAgent.plist (Zoho Corporation - installed 2021-02-24) [Running] com.zoho.assist.ZohoUnattended.plist (Zoho Corporation - installed 2021-02-24) [Loaded] org.wireshark.ChmodBPF.plist (? d4207e05 - installed 2017-07-25) User Launch Agents: [Loaded] com.adobe.ARM.***.plist (? 0 - installed 2020-09-17) User Login Items: [Running] Keyboard Maestro (Stairways Software Pty Ltd - installed 2021-01-08) Application /Applications/Keyboard Maestro.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-03-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-03-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] ZipMasterHelper (App Store - installed 2021-06-08) Modern Login Item /Applications/ZipMaster.app/Contents/Library/LoginItems/ZipMasterHelper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-18) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app Internet Plug-ins: Flip4Mac WMV Plugin: 2.3.1.2 (? - installed 2016-03-07) AdobePDFViewerNPAPI: 10.1.16 (? - installed 2016-03-07) LogMeIn: 1.0.1014 (? - installed 2015-01-16) AdobePDFViewer: 10.1.16 (? - installed 2016-03-07) OfficeLiveBrowserPlugin: 12.3.6 (? - installed 2016-03-07) RealPlayer Plugin: (? - installed 2016-03-07) SharePointBrowserPlugin: 14.7.7 (? - installed 2019-11-01) LogMeInSafari32: 1.0.1014 (LogMeIn, Inc. - installed 2015-01-16) JavaAppletPlugin: Java 8 Update 291 build 10 (? - installed 2021-05-09) User Internet Plug-ins: NugsterPlugin: (? - installed 2016-03-07) 3rd Party Preference Panes: Flip4Mac WMV (? - installed 2009-11-03) Java (? - installed 2021-04-08) Backup: Time Machine information not available without Full Drive Access. Performance: System Load: 1.42 (1 min ago) 1.69 (5 min ago) 1.79 (15 min ago) Nominal I/O speed: 2.17 MB/s File system: 36.88 seconds Write speed: 49 MB/s Read speed: 22 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 2 % Idle: 97 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) firefox 4.72 % (Mozilla Corporation) EtreCheckPro 2.74 % (Etresoft, Inc.) WindowServer 1.54 % (Apple) plugin-container (4) 0.88 % (Mozilla Corporation) kernel_task 0.84 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) MTLCompilerService (40) 729 MB (Apple) firefox 453 MB (Mozilla Corporation) com.apple.WebKit.WebContent (7) 321 MB (Apple) plugin-container (4) 281 MB (Mozilla Corporation) kernel_task 253 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) firefox 4 MB / 404 KB (Mozilla Corporation) mDNSResponder 175 KB / 82 KB (Apple) netbiosd 34 KB / 11 KB (Apple) apsd 5 KB / 8 KB (Apple) Cyberduck 5 KB / 6 KB (David Kocher) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 6 (Apple) firefox 5 (Mozilla Corporation) plugin-container (4) 1 (Mozilla Corporation) ContextStoreAgent 1 (Apple) com.apple.AppleUserHIDDrivers (5) 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 87 MB Used RAM: 4.91 GB Cached files: 3.01 GB Available RAM: 3.09 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-04-13 iMovie (10.2.3) 2021-04-28 macOS 11.3 (11.3) 2021-05-07 macOS 11.3.1 (11.3.1) 2021-05-09 Java 8 Update 291 (1.8.291.10) 2021-05-12 Microsoft Excel (16.49.21050901) 2021-05-12 Microsoft OneNote (16.49.21050901) 2021-05-12 Microsoft Outlook (16.49.21050901) 2021-05-12 Microsoft PowerPoint (16.49.21050901) 2021-05-13 Microsoft AutoUpdate (4.35.21050901) 2021-06-01 XProtectPlistConfigData (2147) 2021-06-01 macOS 11.4 (11.4) 2021-06-01 MRTConfigData (1.79) 2021-06-08 Keynote (11.1) 2021-06-08 ZipMaster (1.9.8) 2021-06-08 Pages (11.1) 2021-06-08 Numbers (11.1) 2021-06-08 Airmail (5.0.4) 2021-06-08 Edison Mail (1.10.32) Clean up: /Library/LaunchDaemons/com.sierrawireless.SWoCTool.plist /System/Library/Extensions/SierraDevSupport.kext/Contents/Resources/SierraSWoCDaemon Executable not found /Library/LaunchDaemons/com.apple.installer.cleanupinstaller.plist /macOS Install Data/Locked Files/cleanup_installer Executable not found /Library/LaunchAgents/com.micromat.TechToolProAgent.plist /Library/PreferencePanes/TechTool Protection.prefPane/Contents/PlugIns/TechToolProAgent.app/Contents/MacOS/TechToolProAgent Executable not found Diagnostics Information (past 7-30 days): 2021-06-11 12:03:06 Mail.app - Hang (2 times) Executable: /System/Applications/Mail.app 2021-06-09 18:58:22 signpost_reporter - High CPU Use (4 times) Executable: /usr/libexec/signpost_reporter 2021-06-07 18:49:31 mdsync - High CPU Use Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync End of report