EtreCheckPro version: 6.7 (67009) Report generated: 2023-06-19 14:27:35 Download EtreCheckPro from https://etrecheck.com Runtime: 5:13 Performance: Good Problem: Beachballing Description: Computer lost printers and scanners NVRAM reset Then glacially slow Kept using the wrong startup disk Major Issues: Anything that appears on this list needs immediate attention. Obsolete hardware - This computer may be considered obsolete. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps crashing - There have been numerous app crashes. Apps hanging - There have been numerous app hangs. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: Mac Pro (Mid 2010) - Obsolete! Mac Pro Model: MacPro5,1 Dual 2.4 GHz Quad-Core Intel Xeon (Xeon(R)) CPU: 4-core 32 GB RAM - At maximum Video Information: AMD Radeon HD 7950 - VRAM: 3 GB Cinema HD Display 1280 x 960 Drives: disk0 - WDC WD2002FAEX-007BA0 2.00 TB (Mechanical) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 - 2*************************k (Journaled HFS+) 2.00 TB (497.74 GB used) disk1 - Mercury Electra 6G SSD 1.00 TB (Solid State - TRIM: Yes) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Container] 1000.00 GB disk4 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes) disk4s1 - B********D (APFS) (531.47 GB used) disk4s2 - Preboot (APFS) [APFS Preboot] (23 MB used) disk4s3 - Recovery (APFS) [Recovery] (508 MB used) disk4s4 - VM (APFS) [APFS VM] (1.07 GB used) disk2 - ST2000DX001-1CM164 2.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - S************************s (Journaled HFS+) 1.00 TB (782.78 GB used) disk2s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB disk2s4 - B**********************p (Journaled HFS+) 998.89 GB (110.97 GB used) disk2s5 - Recovery HD (Journaled HFS+) [Recovery] 650 MB disk3 - ST4000DX001-1CE168 4.00 TB (Mechanical - 5900 RPM) Internal SATA 3 Gigabit Serial ATA disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 [Core Storage Container] 4.00 TB disk6 - B*****************************8 (Journaled HFS+) 4.00 TB (3.97 TB used) disk3s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB disk5 - 320.07 GB External FireWire Up to 800 Mb/sec disk5s1 [Partition Map] 32 KB disk5s2 29 KB disk5s3 29 KB disk5s4 29 KB disk5s5 29 KB disk5s6 262 KB disk5s7 262 KB disk5s8 262 KB disk5s10 - I********D (Journaled HFS+) 319.94 GB (6.14 GB used) Mounted Volumes: disk0s2 - 2*************************k Filesystem: Journaled HFS+ Mount point: /Volumes/2*************************k Used: 497.74 GB Size: 2.00 TB Free: 1.50 TB Available: 1.51 TB disk2s2 - S************************s Filesystem: Journaled HFS+ Mount point: /Volumes/S************************s Used: 782.78 GB Size: 1.00 TB Free: 217.22 GB Available: 221.36 GB disk2s4 - B**********************p Filesystem: Journaled HFS+ Mount point: /Volumes/B**********************p Used: 110.97 GB Size: 998.89 GB Free: 887.92 GB Available: 892.05 GB disk4s1 - B********D Filesystem: APFS Mount point: / Used: 531.47 GB Shared values Size: 1000.00 GB Free: 466.72 GB Available: 515.05 GB disk4s4 - VM [APFS VM] Filesystem: APFS Mount point: /private/var/vm Used: 1.07 GB Shared values Size: 1000.00 GB Free: 466.72 GB disk5s10 - I********D Filesystem: Journaled HFS+ Mount point: /Volumes/I********D Owners enabled: No Used: 6.14 GB Size: 319.94 GB Free: 313.80 GB Available: 317.93 GB disk6 - B*****************************8 Filesystem: Journaled HFS+ Mount point: /Volumes/B*****************************8 Encrypted Used: 3.97 TB Size: 4.00 TB Free: 25.74 GB Available: 29.87 GB Network: Interface en0: Ethernet 1 Interface en1: Ethernet 2 Interface en4: iPad Interface fw0: FireWire Interface en2: Wi-Fi 802.11 a/b/g/n Interface en3: Bluetooth PAN iCloud Quota: 103.95 GB available Remote login: Enabled System Software: macOS Mojave 10.14.6 (18G9323) Time since boot: About 8 hours Notifications: SuperDuper!.app 3 notifications Parallels Access.app one notification CCC User Agent.app 3 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Remote login: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.barebones.authd.plist Executable: /Library/PrivilegedHelperTools/com.barebones.authd Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.teams.TeamsUpdaterDaemon.plist Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon Details: Restrictive config permissions - possibly malware Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Domain name invalid - possibly malware Plugin: /Library/Internet Plug-Ins/npDDRia.plugin Plugin: /Library/Audio/Plug-Ins/HAL/InstantOn.driver Apps: 59 Old Applications: 93 32-bit apps Kernel Extensions: /Applications/DiskWarrior.app [Not Loaded] DiskWarriorPreview.kext - com.alsoft.Preview (Alsoft, Inc, 5.2 - SDK 10.5) /Applications/HardwareMonitor.app [Not Loaded] BRESINKx86Monitoring.kext - com.bresink.driver.BRESINKx86Monitoring (4.0) /Applications/M4PConverter/M4PConverter.app [Not Loaded] CDBurner-64Bit.kext - com.AhaMediaSoft.driver.M4PToMP3CDBurner (2.0.0) /Applications/Toast 10 Titanium/Toast Titanium.app [Not Loaded] RoxioBluRaySupport.kext - com.roxio.BluRaySupport (1.1.6) [Not Loaded] TDIXController.kext - com.roxio.TDIXController (2.0) /Library/Application Support/Citrix Receiver [Not Loaded] CitrixGUSB.kext - com.citrix.kext.gusb (Citrix Systems, Inc., 19.10.2 - SDK 10.9) /Library/Extensions [Not Loaded] DymoUsbPrinterClassDriver.kext - com.dymo.usbprinterclassdriver.kext (Sanford, L.P., 1.1 - SDK 10.14) [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (Seiko Epson Corporation, 2.7.3) [Loaded] Dropbox.kext - com.getdropbox.dropbox.kext (Dropbox, Inc., 1.16.0 - SDK 10.17) [Not Loaded] HoRNDIS.kext - com.joshuawise.kexts.HoRNDIS (Polar Electro Oy, 9.2 - SDK 10.11) System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 184 Apple tasks [Running] 114 Apple tasks System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 174 Apple tasks [Running] 110 Apple tasks Launch Daemons: [Running] com.Logitech.LogiFacecam.Service.plist (Logitech Inc. - installed 2021-03-24) [Loaded] com.SplitMediaLabs.LogiCapture.Assistant.plist (Logitech Inc. - installed 2021-03-24) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2021-11-11) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2021-11-11) [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2023-03-15) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2021-07-10) [Loaded] com.audiojinglex.soundtree.agent.plist (Shuxun Liao - installed 2020-08-22) [Running] com.backblaze.bzserv.plist (Backblaze - installed 2023-03-16) [Loaded] com.barebones.authd.plist (Not signed - installed 2021-09-14) [Running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2021-09-16) [Loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2019-10-16) [Running] com.dymo.pnpd.plist (Sanford, L.P. - installed 2020-09-15) [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-10-26) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2023-06-01) [Not Loaded] com.parallels.mobile.audioloader.launchd.plist (Parallels International GmbH - installed 2023-04-05) [Running] com.parallels.mobile.dispatcher.launchdaemon.plist (Parallels International GmbH - installed 2023-04-05) [Running] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2020-03-27) [Loaded] jp.co.canon.MasterInstaller.plist (Not signed - installed 2020-12-03) [Loaded] net.telestream.LicensingHelper.plist (Telestream LLC - installed 2021-03-12) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-02-18) Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Not signed - installed 2020-09-21) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-06) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2023-03-15) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-03-15) [Loaded] com.audiojinglex.soundtree.agent.plist (Shuxun Liao - installed 2020-08-22) [Loaded] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2019-10-16) [Running] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2019-10-16) [Running] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2019-10-16) [Running] com.dymo.dls.webservice.plist (Sanford, L.P. - installed 2020-09-15) [Running] com.dynamsoft.dynamsoftservice.plist (Dynamsoft Corporation - installed 2021-11-12) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2021-10-14) [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2020-02-02) [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2020-12-09) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-26) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-26) [Other] com.logitech.manager.daemon.plist (Not signed - installed 2021-03-24) [Running] com.logitech.vc.LogiVCCoreService.plist (Logitech Inc. - installed 2020-09-24) [Running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist (Parallels International GmbH - installed 2023-04-05) [Running] org.chromium.chromoting.plist (Google LLC - installed 2023-05-29) User Launch Agents: [Running] ProtonMail Bridge.plist (Proton Technologies AG - installed 2022-05-04) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-03-15) [Running] com.backblaze.bzbmenu.plist (Backblaze - installed 2023-06-19) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2023-03-14) [Running] com.parallels.mobile.startgui.launchagent.plist (Parallels International GmbH - installed 2023-06-19) [Loaded] com.shirtpocket.backupbytime.plist (Bruce Lacey - installed 2020-08-20) User Login Items: [Running] N4RA379GBW.com.busymac.busycal3.alarm (Busy Apps FZE - installed 2023-02-07) Modern Login Item /Applications/BusyCal.app/Contents/Library/LoginItems/N4RA379GBW.com.busymac.busycal3.alarm.app [Not Loaded] CIJSUAgent (Canon Inc. - installed 2020-12-03) Modern Login Item /Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility2.app/Contents/Library/LoginItems/CIJSUAgent.app [Running] CCC User Agent (Bombich Software, Inc. - installed 2021-09-16) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app [Running] Carbon Copy Cloner (Bombich Software, Inc. - installed 2021-09-16) Application /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app [Running] Dropbox (Dropbox, Inc. - installed 2023-06-17) Application /Applications/Dropbox.app [Not Loaded] DueAppLauncher (App Store - installed 2023-02-28) Modern Login Item /Applications/Due.app/Contents/Library/LoginItems/DueAppLauncher.app [Not Loaded] LaunchHelper (App Store - installed 2023-03-28) Modern Login Item /Applications/EasyMail.app/Contents/Library/LoginItems/LaunchHelper.app [Not Loaded] Evernote Login Helper (App Store - installed 2023-06-02) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/Evernote Login Helper.app [Not Loaded] ProtonVPNStarter (ProtonVPN AG - installed 2022-08-02) Modern Login Item /Applications/ProtonVPN.app/Contents/Library/LoginItems/ProtonVPNStarter.app [Running] ScanSnap Manager (PFU LIMITED - installed 2018-08-08) Application /Applications/ScanSnap Manager.app [Not Loaded] EngageLauncher (Aviata, Inc. - installed 2018-08-08) Modern Login Item /Applications/ScanSnap/Sub/Fujitsu Registration.app/Contents/Library/LoginItems/EngageLauncher.app [Not Loaded] HelperApp (App Store - installed 2019-09-21) Modern Login Item /Applications/WeTransfer.app/Contents/Library/LoginItems/HelperApp.app [Not Loaded] HDXCastHelper (Citrix Systems, Inc. - installed 2022-11-30) Modern Login Item /Library/Application Support/Citrix Receiver/Citrix Casting.app/Contents/Library/LoginItems/HDXCastHelper.app [Not Loaded] StartUpHelper (Spotify - installed 2022-02-04) Modern Login Item /Volumes/B*****************************8/_************t/2*******************************9/A**********s/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Inc. - installed 2022-04-12) CitrixICAClientPlugIn: 19.10.2 (Citrix Systems, Inc. - installed 2022-11-30) AdobePDFViewer: 20.005.30331 (Adobe Inc. - installed 2022-04-12) DYMO NPAPI Addin: 1.0 (Sanford, L.P. - installed 2020-09-15) npDDRia: 0.0.14.5 (? - installed 2016-08-18) DYMO Safari Addin: (Sanford, L.P. - installed 2020-09-15) Audio Plug-ins: AirPlay: 2.0 (Apple - installed 2021-09-03) com.parallels.mobile.audio: 1.0 (Parallels International GmbH - installed 2023-04-05) BridgeAudioSP: 5.52 (Apple - installed 2021-09-03) iSightAudio: 7.7.3 (Apple - installed 2019-09-20) MSTeamsAudioDevice: 2023.06.01.7 (Microsoft Corporation - installed 2023-02-23) AppleAVBAudio: 760.6 (Apple - installed 2019-09-20) ACE: 11.1.4 (Rogue Amoeba Software, LLC - installed 2021-05-19) InstantOn: 11.1.4 (? - installed 2021-05-19) Audiojingle: 1.7.0 (Shuxun Liao - installed 2020-08-22) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2021-09-03) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-09-20) CoreMediaIO Plug-ins: AppleCamera: 400.6.8 (Apple - installed 2021-09-03) LogiCapture: 1.1912.04.1 (Logitech Inc. - installed 2021-03-24) 3rd Party Preference panels: Backblaze Backup (Backblaze - installed 2023-03-16) Backup: Time Machine Not Configured! 3rd party backup: Carbon Copy Cloner Performance: System Load: 2.41 (1 min ago) 1.63 (5 min ago) 1.42 (15 min ago) Nominal I/O usage: 1.71 MB/s File system: 31.98 seconds Write speed: 235 MB/s Read speed: 256 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 6 % Idle: 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) prl_deskctl_agent 61.02 % (Parallels International GmbH) system_profiler (2) 24.42 % (Apple) ocspd 12.82 % (Apple) EtreCheckPro 10.80 % (Etresoft, Inc.) trustd (3) 9.70 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 1.28 GB (Etresoft, Inc.) Dropbox (3) 562 MB (Dropbox, Inc.) system_profiler (2) 533 MB (Apple) Dropbox Helper (Renderer) (3) 308 MB (Dropbox, Inc.) prl_deskctl_agent 246 MB (Parallels International GmbH) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 31 MB / 579 KB (Apple) prl_deskctl_agent 830 KB / 11 MB (Parallels International GmbH) ocspd 449 KB / 77 KB (Apple) Dropbox 189 KB / 181 KB (Dropbox, Inc.) netbiosd 150 KB / 0 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) prl_deskctl_agent 26 (Parallels International GmbH) system_profiler (2) 11 (Apple) ocspd 8 (Apple) trustd (3) 5 (Apple) WindowServer 4 (Apple) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 22.44 GB Used RAM: 7.74 GB Cached files: 1.82 GB Available RAM: 24.26 GB Swap Used: 2 MB Software Installs (past 60 days): Install Date Name (Version) 2023-05-16 Mimeo Photos (5.1.6) 2023-05-24 mSecure (6.1.3) 2023-06-01 Microsoft Teams (1.00.611156) 2023-06-02 Evernote (10.57.10) 2023-06-12 Chrome Remote Desktop Host (115.0.5790) Clean up: /Library/LaunchAgents/com.logitech.manager.daemon.plist /Library/Application Support/Logitech.localized/Logitech Options.localized/LogiMgrDaemon.app/Contents/MacOS/LogiMgrDaemon Executable not found Diagnostics Information (past 7-30 days): 2023-06-19 10:31:18 ScanSnap Manager.app - Crash (17 times) Executable: /Applications/ScanSnap Manager.app 2023-06-17 09:32:02 ChromeRemoteDesktopHost.app - Crash Executable: /Library/PrivilegedHelperTools/ChromeRemoteDesktopHost.app 2023-06-17 09:32:02 Parallels Access.app - Crash Executable: /Applications/Parallels Access.app 2023-06-14 11:56:49 System Preferences.app - Hang (3 times) Executable: /Applications/System Preferences.app 2023-06-14 11:56:17 QuickBooks 2016.app - Hang Executable: /Applications/QuickBooks 2016.app 2023-06-14 10:14:23 cloudphotosd.app - High CPU Use (2 times) Executable: /System/Library/CoreServices/cloudphotosd.app 2023-06-14 09:52:24 Microsoft Word.app - Hang Executable: /Applications/Microsoft Word.app 2023-06-14 09:48:34 Adobe Acrobat Reader DC.app - Hang Executable: /Applications/Adobe Acrobat Reader DC.app 2023-06-14 09:48:09 Adobe Acrobat.app - Hang Executable: /Applications/Adobe Acrobat 2020/Adobe Acrobat.app 2023-06-14 09:44:51 PDFelement.app - Hang (2 times) Executable: /Applications/PDFelement.app 2023-06-13 21:46:12 Dropbox.app - High CPU Use (3 times) Executable: /Applications/Dropbox.app 2023-06-12 18:22:08 syspolicyd - High CPU Use (2 times) Executable: /usr/libexec/syspolicyd End of report