EtreCheckPro version: 6.7.3 (67033) Report generated: 2022-12-25 08:00:31 Download EtreCheckPro from https://etrecheck.com Runtime: 11:46 Performance: Poor Problem: Computer is restarting Description: First my cursor disappears, and the Magic Mouse stops working, and the n my iMac restarts on it's own. Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This computer has a hard drive that appears to be failing. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited permissions - More information may be available with Full Disk Access. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) Status: Supported iMac Model: iMac18,2 3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 555 - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (95.61 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (447 MB used) disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk1s4 - VM (APFS) [APFS VM] (1.07 GB used) disk1s5 (APFS) [APFS Container] (15.42 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used) disk1s6 - Update (APFS) (5 MB used) disk2 - WD My Passport 25E3 2.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - M*****************c (Journaled HFS+) 2.00 TB (1.02 TB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 95.61 GB Shared values Size: 1000.00 GB Free: 886.11 GB Available: 911.25 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 447 MB Shared values Size: 1000.00 GB Free: 886.11 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 1000.00 GB Free: 886.11 GB disk1s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.42 GB Shared values Size: 1000.00 GB Free: 886.11 GB Available: 911.25 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 5 MB Shared values Size: 1000.00 GB Free: 886.11 GB disk2s2 - M*****************c Filesystem: Journaled HFS+ Mount point: /Volumes/M*****************c Used: 1.02 TB Size: 2.00 TB Free: 977.63 GB Available: 977.82 GB Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: iPhone Interface en5: iPhone 2 Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.6.1 (21G217) Time since boot: About a day Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Apps: 1 Old Applications: 4 x86-only apps System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 189 Apple tasks [Running] 152 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 170 Apple tasks [Running] 169 Apple tasks Launch Daemons: [Running] com.backblaze.bzserv.plist (Backblaze - installed 2022-11-13) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2022-11-18) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2022-11-18) Launch Agents: [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2022-11-18) User Launch Agents: [Running] com.amazon.music.plist (AMZN Mobile LLC - installed 2022-08-25) [Not Loaded] com.amazon.music.startup.plist (Not signed - installed 2022-08-25) [Running] com.backblaze.bzbmenu.plist (Backblaze - installed 2022-12-24) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-28) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-28) User Login Items: [Not Loaded] StartUpHelper (Spotify - installed 2022-07-01) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app 3rd Party Preference panels: Backblaze Settings Launcher (Backblaze - installed 2022-11-13) Backup: Time Machine information is limited without Full Disk Access Destinations: M*****************c [Local] (Last used) 4 local snapshots Oldest local snapshot: 2022-12-24 09:43:13 Last local snapshot: 2022-12-25 07:45:10 Performance: System Load: 2.10 (1 min ago) 2.02 (5 min ago) 1.83 (15 min ago) Nominal I/O usage: 5.73 MB/s File system: 103.38 seconds Write speed: 34 MB/s Read speed: 25 MB/s CPU Usage Snapshot: Type Overall System: 6 % User: 13 % Idle: 81 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) system_profiler (2) 18.14 % (Apple) EtreCheckPro 13.36 % (Etresoft, Inc.) trustd (4) 10.88 % (Apple) WindowServer 10.62 % (Apple) kernel_task 3.66 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (9) 2.15 GB (Apple) system_profiler (2) 474 MB (Apple) EtreCheckPro 254 MB (Etresoft, Inc.) Safari 147 MB (Apple) com.apple.WebKit.Networking 120 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 13 MB / 2 MB (Apple) mDNSResponder 2 MB / 587 KB (Apple) Mail 2 MB / 17 KB (Apple) amsengagementd 82 KB / 2 KB (Apple) trustd 31 KB / 3 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) system_profiler (2) 11 (Apple) WindowServer 7 (Apple) trustd (4) 7 (Apple) syspolicyd 0 (Apple) appstoreagent 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 27 MB Used RAM: 5.85 GB Cached files: 2.12 GB Available RAM: 2.15 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-10-28 Safari (16.1) 2022-10-28 macOS 12.6.1 (12.6.1) 2022-11-10 XProtectPlistConfigData (2165) 2022-11-18 Malwarebytes for Mac (1.0) 2022-11-30 Numbers (12.1) 2022-12-01 Pages (12.1) 2022-12-01 Keynote (12.1) 2022-12-09 XProtectPayloads (86) Diagnostics Information (past 7-30 days): 2022-12-24 09:38:17 Kernel Panic Details: panic(cpu 1 caller 0xffffff800b17a99f): userspace watchdog timeout: no successful checkins from WindowServer in 120 seconds Panicked task 0xffffff9a42722d40: 5 threads: pid 118: watchdogd 2022-12-21 09:46:26 signpost_reporter High CPU Use (2 times) Executable: /usr/libexec/signpost_reporter 2022-12-20 19:39:53 com.apple.WebKit.WebContent High CPU Use Executable: /Library/Apple/*/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2022-12-18 08:23:18 bluetoothd Crash (2 times) Executable: /usr/sbin/bluetoothd Details: libsystem_c.dylib: abort() called End of report