EtreCheckPro version: 6.7.1 (67011) Report generated: 2022-10-02 12:49:27 Download EtreCheckPro from https://etrecheck.com Runtime: 2:51 Performance: Excellent Problem: Other problem Description: Fileproviderd is using over 100% of CPU Major Issues: Anything that appears on this list needs immediate attention. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Runaway user process - A user process is using a large percentage of your CPU. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, 2020) Status: Supported iMac Model: iMac20,1 3.8 GHz 8-Core Intel Core i7 (i7-10700K) CPU: 8-core 16 GB RAM - Upgradeable Video Information: AMD Radeon Pro 5500 XT - VRAM: 8 GB iMac (built-in) 5120 x 2880 DELL U2715H 2560 x 1440 Drives: disk0 - APPLE SSD AP1024N 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (15.41 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (15.41 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (894.18 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (362 MB used) disk1s4 - Recovery (APFS) [Recovery] (1.12 GB used) disk1s5 - VM (APFS) [APFS VM] (20 KB used) disk1s6 - Update (APFS) (1 MB used) disk2 - WD My Book 1230 6.00 TB External USB 5 Gbit/s USB disk2s1 - EFI [EFI] 315 MB disk2s2 - 6***********e (Journaled HFS+) 6.00 TB (3.80 TB used) disk3 - Seagate BUP Slim SL 2.00 TB External USB 480 Mbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 [Core Storage Container] 2.00 TB disk4 - S***********************e (Mac OS Extended (Case-sensitive, Journaled, Encrypted)) 2.00 TB (1.90 TB used) disk3s3 - Boot OS X (Journaled HFS+) 134 MB Mounted Volumes: disk1s1 [APFS Container] Filesystem: APFS Mount point: /private/tmp/msu-target-aTjhJGzb Encrypted Used: 15.41 GB Shared values Size: 1.00 TB Free: 88.98 GB disk1s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.41 GB Shared values Size: 1.00 TB Free: 88.98 GB Available: 153.99 GB disk1s2 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 894.18 GB Shared values Size: 1.00 TB Free: 88.98 GB Available: 153.99 GB disk1s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 362 MB Shared values Size: 1.00 TB Free: 88.98 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 1.00 TB Free: 88.98 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 1 MB Shared values Size: 1.00 TB Free: 88.98 GB disk2s2 - 6***********e Filesystem: Journaled HFS+ Mount point: /Volumes/6***********e Owners enabled: No Used: 3.80 TB Size: 6.00 TB Free: 2.20 TB disk4 - S***********************e Filesystem: Mac OS Extended (Case-sensitive, Journaled, Encrypted) Mount point: /Volumes/S***********************e Encrypted Used: 1.90 TB Size: 2.00 TB Free: 101.35 GB Available: 101.72 GB disk5s2 - S************t Filesystem: Mac OS Extended Disk Image Mount point: /Volumes/S************t Read-only: Yes Used: 12.41 GB Size: 12.78 GB Free: 366 MB Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge Screen sharing: Enabled Remote login: Enabled System Software: macOS Monterey 12.6 (21G115) Time since boot: Less than an hour Notifications: Microsoft Outlook.app 20 notifications Garmin Express Service.app one notification Safari.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Screen sharing: Enabled Remote login: Enabled Unsigned Files: Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Domain name invalid - possibly malware Apps: 13 Old Applications: 32 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (MATT INGALLS, 2.0b2 - SDK 10.10) [Loaded] LogitechHIDDevices.kext - com.Logitech.ControlCenter.HIDDriver (Logitech Inc., 3.9.14 - SDK 10.13) [Loaded] LogitechUnifying.kext - com.Logitech.Unifying.HIDDriver (Logitech Inc., 3.9.14 - SDK 10.13) [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (Seiko Epson Corporation, 2.7.3) System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 197 Apple tasks [Running] 149 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 189 Apple tasks [Running] 152 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-06) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-06) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2022-10-02) [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2022-06-02) [Running] com.autodesk.AdskLicensingService.plist (Autodesk - installed 2020-11-11) [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-04-18) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-09-25) [Loaded] com.steinberg.HALionLibraryInstallerHelper.plist (Steinberg Media Technologies GmbH - installed 2020-12-28) [Loaded] com.steinberg.SilentInstallHelper.plist (Steinberg Media Technologies GmbH - installed 2020-12-28) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-05-25) Launch Agents: [Running] com.Logitech.Control Center.Daemon.plist (Logitech Inc. - installed 2020-11-10) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-06) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2022-10-02) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2022-06-02) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-06-02) [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2022-08-25) [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2020-09-13) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2021-10-14) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-18) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-18) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-06-02) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2022-06-18) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2020-11-11) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2020-11-11) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2022-06-30) User Login Items: [Running] Adobe Acrobat Reader DC (Adobe Inc. - installed 2022-09-09) Application /Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app [Loaded] BAND (NAVER Corp. - installed 2022-04-15) Application /Applications/BAND.app/Contents/Frameworks/BAND Helper (Renderer).app [Running] Dropbox (Dropbox, Inc. - installed 2022-09-29) Application /Applications/Dropbox.app [Not Loaded] Garmin Express Service (Garmin International - installed 2022-03-20) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Loaded] Garmin Express (Garmin International - installed 2022-03-20) Application /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Running] goproapp.devicedetection (GoPro, Inc. - installed 2021-12-27) Modern Login Item /Applications/GoPro Quik.app/Contents/Library/LoginItems/goproapp.devicedetection.app [Running] Google Drive (Google LLC - installed 2022-09-27) Application /Applications/Google Drive.app [Loaded] Nikon Message Center 2 (NIKON CORPORATION - installed 2022-06-23) Application /Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app [Running] WTUImageTransfer (NIKON CORPORATION - installed 2021-04-24) Application /Applications/Nikon Software/Wireless Transmitter Utility/WTUImageTransfer.app [Not Loaded] Launcher Disabler (App Store - installed 2022-09-29) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2022-09-29) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] SpeedTestHelper (App Store - installed 2022-05-04) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2022-09-29) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-19) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2022-10-02) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-19) Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2021-05-03) MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-12) 3rd Party Preference panels: Logitech Control Center (Logitech Inc. - installed 2020-12-09) Backup: Skip System Files: No Destinations: S***********************e [Local] (Last used) Total size: 2.00 TB Total number of backups: 48 Oldest backup: 2021-03-22 22:24:30 Last backup: 2022-10-02 11:17:22 6 local snapshots Oldest local snapshot: 2022-10-01 13:02:36 Last local snapshot: 2022-10-02 12:10:21 Performance: System Load: 3.57 (1 min ago) 3.20 (5 min ago) 2.90 (15 min ago) Nominal I/O usage: 35.57 MB/s File system: 14.55 seconds Write speed: 2000 MB/s Read speed: 2595 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 10 % Idle: 87 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) fileproviderd 115.04 % (Apple) rtcreportingd 49.32 % (Apple) EtreCheckPro 10.04 % (Etresoft, Inc.) kernel_task 7.34 % (Apple) Finder 5.78 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (6) 1.75 GB (Apple) EtreCheckPro 712 MB (Etresoft, Inc.) Creative Cloud UI Helper (Renderer) 674 MB (Adobe Inc.) Dropbox (3) 512 MB (Dropbox, Inc.) fileproviderd 441 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) com.apple.WebKit.Networking 17 MB / 1 MB (Apple) corespeechd 2 KB / 9 MB (Apple) mDNSResponder 1 MB / 235 KB (Apple) rtcreportingd 125 KB / 305 KB (Apple) Dropbox 74 KB / 197 KB (Dropbox, Inc.) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) fileproviderd 55 (Apple) rtcreportingd 24 (Apple) WindowServer 3 (Apple) Finder 3 (Apple) launchservicesd 2 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 28 MB Used RAM: 10.87 GB Cached files: 5.11 GB Available RAM: 5.13 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-08-10 iMovie (10.3.4) 2022-08-10 Adobe Acrobat Reader DC (22.002.20191) (22.002.20191) 2022-08-22 XProtectPlistConfigData (2162) 2022-08-22 macOS 12.5.1 (12.5.1) 2022-09-09 Adobe Acrobat Reader DC (22.002.20212) (22.002.20212) 2022-09-13 Safari (16.0) 2022-09-13 macOS 12.6 (12.6) 2022-09-13 macOS Monterey (12.6) 2022-09-25 Microsoft Teams (1.00.522362) 2022-09-27 Google Drive (1.3.17.192) 2022-09-29 OneDrive (22.186.0904) 2022-09-29 WhatsApp (2.2236.10) 2022-09-29 XProtectPayloads (75) Diagnostics Information (past 7-30 days): 2022-10-02 12:17:26 BAND Helper (Renderer) - Crash (4 times) Executable: /Applications/BAND.app 2022-10-02 10:27:06 com.apple.quicklook.ThumbnailsAgent - High CPU Use (3 times) Executable: /System/Library/Frameworks/QuickLookThumbnailing.framework/Support/com.apple.quicklook.ThumbnailsAgent 2022-10-02 10:20:39 Microsoft Outlook.app - High CPU Use Executable: /Applications/Microsoft Outlook.app 2022-10-01 14:44:04 photoanalysisd - High CPU Use (3 times) Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2022-09-29 06:40:39 com.apple.WebKit.WebContent - High CPU Use (2 times) Executable: /Library/Apple/*/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2022-09-29 05:48:04 triald - High CPU Use Executable: /usr/libexec/triald 2022-09-27 10:12:56 rastertoescpII - Crash Executable: /Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpII.app End of report