EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-06-24 16:44:24 Download EtreCheckPro from https://etrecheck.com Runtime: 2:43 Performance: Excellent Problem: Apps are crashing Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps crashing - There have been numerous app crashes. Limited permissions - More information may be available with Full Disk Access. Hardware Information: MacBook Pro (16-inch, 2019) Status: Supported MacBook Pro Model: MacBookPro16,1 2.6 GHz 6-Core Intel Core i7 (i7-9750H) CPU: 6-core 16 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667 Battery: Health = Normal - Cycle count = 140 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB Color LCD (built-in) 3584 x 2240 AMD Radeon Pro 5300M - VRAM: 4 GB Drives: disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (82.41 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (3.50 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.15 GB used) disk1s4 (APFS) [APFS Container] (9.60 GB used) disk1s4s1 - Macintosh HD (APFS) [APFS Snapshot] (9.60 GB used) disk1s5 - Update (APFS) (59 MB used) disk1s6 - VM (APFS) [APFS VM] (1.07 GB used) disk2 - Apple Disk Image 2.83 GB () External Virtual Interface disk2s1 [Partition Map] 32 KB disk2s2 - A***************r (Mac OS Extended) 2.83 GB (2.62 GB used) disk3 - Apple Disk Image 2.83 GB () External Virtual Interface disk3s1 [Partition Map] 32 KB disk3s2 - A***************r (Mac OS Extended) 2.83 GB (2.62 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 82.41 GB Shared values Size: 499.96 GB Free: 402.01 GB Available: 407.19 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 3.50 GB Shared values Size: 499.96 GB Free: 402.01 GB disk1s4 [APFS Container] Filesystem: APFS Mount point: /System/Volumes/Update/mnt1 Encrypted Used: 9.60 GB Shared values Size: 499.96 GB Free: 402.01 GB disk1s4s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.60 GB Shared values Size: 499.96 GB Free: 402.01 GB Available: 407.19 GB disk1s5 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 59 MB Shared values Size: 499.96 GB Free: 402.01 GB disk1s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 499.96 GB Free: 402.01 GB disk2s2 - A***************r Filesystem: Mac OS Extended Disk Image Mount point: /Volumes/A***************r Owners enabled: No Read-only: Yes Used: 2.62 GB Size: 2.83 GB Free: 211 MB disk3s2 - A***************r Filesystem: Mac OS Extended Disk Image Mount point: /Volumes/A*****************1 Owners enabled: No Read-only: Yes Used: 2.62 GB Size: 2.83 GB Free: 211 MB Network: Interface en5: Thunderbolt Ethernet Interface bridge0: Thunderbolt Bridge Interface en0: Wi-Fi 802.11 a/b/g/n/ac System Software: macOS Ventura 13.4 (22F66) Time since boot: Less than an hour Notifications: EtreCheckPro.app one notification Google Chrome Helper (Alerts).app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Applications: 499 apps 21 x86-only apps 2 unsigned apps System Launch Daemons: [Not Loaded] 41 Apple tasks [Loaded] 179 Apple tasks [Running] 167 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 23 Apple tasks [Loaded] 203 Apple tasks [Running] 171 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2021-11-11) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2021-11-11) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-06-24) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Not Loaded] com.piriform.ccleaner.engine.xpc.plist (Piriform Ltd - installed 2023-06-21) Executable: /Applications/CCleaner.app/Contents/Frameworks/CleaningEngine.framework/XPCServices/com.piriform.ccleaner.engine.xpc [Not Loaded] com.piriform.ccleaner.services.submit.plist (Piriform Ltd - installed 2023-06-21) Executable: /Applications/CCleaner.app/Contents/PlugIns/Services.framework/Versions/Current/com.piriform.ccleaner.services.crashReporter [Not Loaded] com.piriform.ccleaner.services.xpc.plist (Piriform Ltd - installed 2023-06-21) Executable: /Applications/CCleaner.app/Contents/PlugIns/Services.framework/XPCServices/com.piriform.ccleaner.services.xpc [Not Loaded] com.piriform.ccleaner.uninstall.plist (Piriform Ltd - installed 2023-06-21) Executable: /Applications/CCleaner.app/Contents/Uninstaller.app/Contents/XPCServices/com.piriform.ccleaner.uninstall.helper [Not Loaded] com.piriform.ccleaner.update.xpc.plist (Piriform Ltd - installed 2023-06-21) Executable: /Applications/CCleaner.app/Contents/Frameworks/com.piriform.ccleaner.update.bundle/Contents/XPCServices/com.piriform.ccleaner.update.xpc/Contents/MacOS/com.piriform.ccleaner.update.xpc Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2023-06-21) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Other] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2023-06-24) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2023-06-21) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Not Loaded] com.piriform.ccleaner.plist (Piriform Ltd - installed 2023-06-21) Command: /Applications/CCleaner.app/Contents/MacOS/CCleaner -standaloneInstanceAllowed YES [Not Loaded] com.piriform.ccleaner.update.plist (Piriform Ltd - installed 2023-06-21) Executable: /Applications/CCleaner.app/Contents/Frameworks/com.piriform.ccleaner.update.bundle/Contents/MacOS/com.piriform.ccleaner.update User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2023-06-21) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2023-06-21) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost User Login Items: [Not Loaded] RectangleLauncher (Ryan Hanson - installed 2023-06-09) Modern Login Item /Applications/Rectangle.app/Contents/Library/LoginItems/RectangleLauncher.app App Extensions: Finder sync extensions: Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app QuickLook Previews: InDesign QuickLook Extension - /Applications/Adobe InDesign 2023/Adobe InDesign 2023.app com.adobe.indesign-document *.indd com.adobe.indesign-template *.indt public.data EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2023-06-24) Backup: Time Machine Not Configured! Performance: System Load: 5.42 (1 min ago) 4.60 (5 min ago) 4.13 (15 min ago) Nominal I/O usage: 0.53 MB/s File system: 16.73 seconds Write speed: 2677 MB/s Read speed: 2596 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 6 % Idle: 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 18.78 % (Etresoft, Inc.) WindowServer 12.36 % (Apple) Discord Helper (Renderer) 11.62 % (Discord, Inc.) kernel_task 2.55 % (Apple) Google Chrome Helper (5) 2.13 % (Google LLC) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (14) 1.93 GB (Google LLC) EtreCheckPro 787 MB (Etresoft, Inc.) Creative Cloud UI Helper (Renderer) 442 MB (Adobe Inc.) kernel_task 389 MB (Apple) Discord Helper (Renderer) 361 MB (Discord, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) corespeechd 3 KB / 15 MB (Apple) SubmitDiagInfo 799 KB / 1 KB (Apple) mDNSResponder 455 KB / 234 KB (Apple) biometrickitd 76 KB / 108 KB (Apple) apsd 39 KB / 118 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) Discord Helper (Renderer) 3 (Discord, Inc.) Google Chrome Helper (Renderer) (14) 1 (Google LLC) Messages 1 (Apple) mds_stores 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 77 MB Used RAM: 9.25 GB Cached files: 6.68 GB Available RAM: 6.75 GB Swap Used: 18 MB Software Installs (past 60 days): Install Date Name (Version) 2023-06-20 macOS 13.4 (13.4) 2023-06-21 Adobe Acrobat (Continuous) (23.003.20201) 2023-06-21 MRTConfigData (1.93) 2023-06-21 CCleaner (2.8.173) 2023-06-24 XProtectPlistConfigData (2168) 2023-06-24 XProtectPayloads (101) Diagnostics Information (past 7-30 days): 2023-06-24 20:18:23 Kernel Panic (4 times) Details: panic(cpu 1 caller 0xfffffff026fc8a68): macOS panic detected Panicked task 0xffffffe0cd2f3a10: 0 pages, 229 threads: pid 0: kernel_ task 2023-06-24 16:31:45 Adobe Photoshop 2023 Crash (3 times) 2023-06-24 15:46:46 mdworker_shared Crash Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker_shared Details: libsystem_c.dylib: abort() called 2023-06-21 13:17:44 Creative Cloud UI Helper (Renderer) Crash Executable: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app 2023-06-21 13:05:48 NotificationsSettings Crash Executable: /System/Library/ExtensionKit/Extensions/NotificationsSettings.appex/Contents/MacOS/NotificationsSettings End of report