EtreCheckPro version: 6.8.0 (68018) Report generated: 2023-02-03 16:17:59 Download EtreCheckPro from https://etrecheck.com Runtime: 11:58 Performance: Below Average Problem: Computer is too slow Description: Super slow at pretty much everything. Log in, opening apps, etc. Lots of beachballing. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Low performance - EtreCheck report took an unusually long time to run. External drives and performance - There are external drives connected that could be affecting performance. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) Status: Supported iMac Model: iMac18,2 3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 555 - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (351.01 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (1.83 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk1s4 (APFS) [APFS Container] (8.87 GB used) disk1s4s1 - Macintosh HD (APFS) [APFS Snapshot] (8.87 GB used) disk1s5 - Update (APFS) (729 KB used) disk1s6 - VM (APFS) [APFS VM] (1 MB used) disk2 - Apple Disk Image 998.06 GB () External Virtual Interface disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - T******************s (Mac OS Extended (Case-sensitive, Journaled)) 997.71 GB (995.84 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 351.01 GB Shared values Size: 1000.00 GB Free: 636.96 GB Available: 699.44 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 1.83 GB Shared values Size: 1000.00 GB Free: 636.96 GB disk1s4s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 8.87 GB Shared values Size: 1000.00 GB Free: 636.96 GB Available: 699.44 GB disk1s5 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 729 KB Shared values Size: 1000.00 GB Free: 636.96 GB disk1s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1 MB Shared values Size: 1000.00 GB Free: 636.96 GB disk2s2 - T******************s Filesystem: Mac OS Extended (Case-sensitive, Journaled) Disk Image Mount point: /Volumes/T******************s Used: 995.84 GB Size: 997.71 GB Free: 1.87 GB Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge Interface bridge0: Thunderbolt Bridge 2 Interface en4: Bluetooth PAN Remote login: Enabled System Software: macOS Ventura 13.1 (22C65) Time since boot: About 2 days Notifications: EtreCheckPro.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Remote login: Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.cooliris.SetLaunchArch.plist Command: /Library/InputManagers/Cooliris/Cooliris.bundle/Contents/Resources/SetLaunchArch com.apple.Safari i386 Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist Command: /Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyncClient --sync com.apple.Safari --entitynames com.apple.bookmarks.Bookmark,com.apple.bookmarks.Folder Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/DirectorShockwave.plugin Plugin: /Library/Internet Plug-Ins/CoolirisWebKitPlugin.plugin Plugin: /Library/Internet Plug-Ins/EPPEX Plugin.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/Move_Media_Player.plugin Applications: 445 apps 25 x86-only apps 4 unsigned apps Kernel Extensions: /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (3.4.1) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.10 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9) System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 175 Apple tasks [Running] 170 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 190 Apple tasks [Running] 181 Apple tasks Launch Daemons: [Not Loaded] com.apple.installer.cleanupinstaller.plist (Not signed - installed 2022-12-28) Executable: /macOS Install Data/Locked Files/cleanup_installer [Loaded] com.epson.RemotePrintIODaemon.plist (Seiko Epson Corporation - installed 2022-10-17) Executable: /Library/Printers/EPSON/InkjetPrinter2/Backend/RemotePrintIODaemon.app/Contents/MacOS/RemotePrintIODaemon [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-10-26) Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS/GoogleSoftwareUpdateDaemon [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-02-01) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-02-01) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-01-11) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-01-11) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensing.helper.plist (Not signed - installed 2018-10-27) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-12-31) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] jp.co.canon.MasterInstaller.plist (Not signed - installed 2019-06-13) Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-09-22) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.cooliris.SetLaunchArch.plist (Not signed - installed 2010-06-16) Command: /Library/InputManagers/Cooliris/Cooliris.bundle/Contents/Resources/SetLaunchArch com.apple.Safari i386 [Loaded] com.epson.RemotePrintIOHelper.plist (Seiko Epson Corporation - installed 2022-10-17) Executable: /Library/Printers/EPSON/InkjetPrinter2/Backend/RemotePrintIOHelper.app/Contents/MacOS/RemotePrintIOHelper [Running] com.epson.ecrp.launcher.plist (Seiko Epson Corporation - installed 2018-08-02) Command: /Applications/Epson Software/Epson Utilities/Epson Customer Research Participation.app/Contents/MacOS/Ecrp Ecrp [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2021-10-14) Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2021-10-10) Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2021-10-10) Executable: /Library/Application Support/EPSON/Scanner/ScannerMonitor/Epson Scanner Monitor.app/Contents/MacOS/Epson Scanner Monitor [Other] com.google.keystone.agent.plist (Google LLC - installed 2022-10-26) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-26) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-02-01) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2023-02-01) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-01-08) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-01-11) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Other] jp.co.canon.ij.hdalbumez.plist (Not signed - installed 2019-06-13) Command: open NotificationTool.app --args -s User Launch Agents: [Loaded] com.apple.MobileMeSyncClientAgent.plist (Not signed - installed 2012-02-19) Command: /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Resources/mobilemesyncclient --sync --periodic [Loaded] com.apple.SafariBookmarksSyncer.plist (Not signed - installed 2009-01-09) Command: /Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyncClient --sync com.apple.Safari --entitynames com.apple.bookmarks.Bookmark,com.apple.bookmarks.Folder [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2023-01-13) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic [Running] com.spotify.webhelper.plist (Spotify - installed 2017-11-10) Executable: ~/Library/Application Support/Spotify/SpotifyWebHelper User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-02-01) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-02-01) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] PhotoStreamAgent (App Store - installed 2015-03-23) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app App Extensions: Finder sync extensions: OneDrive Finder Integration - /Applications/OneDrive.app Dropbox Finder Extension - /Applications/Dropbox.app Share services: Dropbox Transfer - /Applications/Dropbox.app OneNote - /Applications/Microsoft OneNote.app File providers: Dropbox - /Applications/Dropbox.app OneDrive File Provider - /Applications/OneDrive.app QuickLook Previews: EtreCheckQuickLook - ~/Desktop/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Previews (legacy): GBQLGenerator - /Library/QuickLook/GBQLGenerator.qlgenerator com.apple.garageband.project *.band com.apple.garageband.template.magic *.wand com.apple.garageband.template.magicmentor *.mwand Internet Plug-ins: Silverlight: 5.1.20125.0 (? - installed 2013-04-22) DirectorShockwave: 11.5.6r606 (? - installed 2010-02-26) iPhotoPhotocast: 7.0 (Apple - installed 2010-04-10) CoolirisWebKitPlugin: (? - installed 2010-06-16) EPPEX Plugin: 10.0 (? - installed 2013-09-12) SharePointBrowserPlugin: 14.7.7 (? - installed 2017-11-27) Backup: Time Machine information is limited without Full Disk Access Destinations: Data [Network] (Last used) 6 local snapshots Oldest local snapshot: 2023-02-02 17:01:56 Last local snapshot: 2023-02-03 15:33:24 Performance: System Load: 1.42 (1 min ago) 1.35 (5 min ago) 1.45 (15 min ago) Nominal I/O usage: 0.58 MB/s File system: 75.11 seconds Write speed: 51 MB/s Read speed: 50 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 4 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 10.74 % (Etresoft, Inc.) WindowServer 5.52 % (Apple) kernel_task 2.15 % (Apple) mdbulkimport (5) 0.72 % (Apple) com.apple.Safari.SafeBrowsing.Service 0.66 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 849 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (5) 386 MB (Apple) Dropbox (3) 304 MB (Dropbox, Inc.) Dropbox Helper (Renderer) (3) 136 MB (Dropbox, Inc.) AppleSpell 131 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 72 MB / 33 MB (Apple) apsd 566 KB / 2 MB (Apple) netbiosd 202 KB / 39 KB (Apple) rapportd 59 KB / 23 KB (Apple) Dropbox 7 KB / 31 KB (Dropbox, Inc.) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) mds 1 (Apple) bird 0 (Apple) Dropbox (3) 0 (Dropbox, Inc.) com.apple.Safari.SafeBrowsing.Service 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 35 MB Used RAM: 5.64 GB Cached files: 2.33 GB Available RAM: 2.36 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-12-28 EPSON Software Updater (2.6.2) 2022-12-28 Epson Connect Printer Setup (1.4.5) 2022-12-28 Epson Photo+ (1.0.0) 2022-12-28 EpsonScan2_PDF_Extensions (1.0.0) 2022-12-28 Epson ScanSmart (3.6.5) 2022-12-28 Epson Scanner Monitor (1.0.0) 2022-12-28 Epson Event Manager (2.51.88) 2022-12-28 EPSON Printer Driver (12.62) 2022-12-28 Epson Scan 2 (6.4.96) 2022-12-28 macOS Ventura (13.1) 2022-12-29 macOS 13.1 (13.1) 2022-12-29 XProtectPlistConfigData (2165) 2022-12-29 MRTConfigData (1.93) 2022-12-30 Microsoft Office Licensing Helper (0) 2022-12-30 OneDrive (22.238.1114) 2022-12-31 Microsoft Office (16.69.23010700) 2023-01-04 Numbers (12.1) 2023-01-04 Pages (12.1) 2023-01-04 iMovie (10.3.5) 2023-01-11 Microsoft AutoUpdate (4.55.23010700) 2023-01-11 Microsoft Excel (16.69.23010700) 2023-01-11 Microsoft OneNote (16.69.23010700) 2023-01-11 Microsoft Outlook (16.69.23010700) 2023-01-11 Microsoft PowerPoint (16.69.23010700) 2023-01-11 Microsoft Word (16.69.23010700) 2023-01-11 Google Earth (1.3.17.192) 2023-02-02 "Malwarebytes for Mac Uninstaller" (1.0) 2023-02-03 XProtectPayloads (89) Clean up: /Library/LaunchDaemons/com.apple.installer.cleanupinstaller.plist /macOS Install Data/Locked Files/cleanup_installer Executable not found /Library/LaunchAgents/jp.co.canon.ij.hdalbumez.plist NotificationTool.app Executable not found Diagnostics Information (past 7-30 days): End of report