EtreCheck version: 5.5.5 (5111) Report generated: 2020-07-24 19:08:34 Download EtreCheck from https://etrecheck.com Runtime: 7:34 Performance: Poor Sandbox: Enabled Full drive access: Enabled Problem: Computer is too slow Description: Suddenly super slow doing everything from web browsing to opening docs . Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Runaway process - A process is using a large percentage of your CPU. Poor performance - EtreCheck report shows poor performance. This is unusual. Software performance problems - Software seems to be causing performance problems. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: MacBook Air (11-inch, Early 2015) MacBook Air Model: MacBookAir7,1 1.6 GHz Dual-Core Intel Core i5 (i5-5250U) CPU: 2-core 4 RAM - Not upgradeable BANK 0/DIMM0 - 2 GB DDR3 1600 BANK 1/DIMM0 - 2 GB DDR3 1600 Battery: Health = Normal - Cycle count = 689 Video Information: Intel HD Graphics 6000 - VRAM: 1536 MB Color LCD 1366 x 768 Drives: disk0 - APPLE SSD AP0128H 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 5.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 121.02 GB disk1 [APFS Virtual drive] 121.02 GB (Shared by 5 volumes) disk1s1 - U******** Data (APFS) [APFS Virtual drive] (Shared - 71.16 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 - Untitled (APFS) (Shared - 11.29 GB used) Mounted Volumes: disk1s1 - U******** Data [APFS Virtual drive] 121.02 GB (Shared - 71.16 GB used, 37.06 GB available, 36.21 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 121.02 GB (Shared - 1.07 GB used, 36.21 GB free) APFS Mount point: /private/var/vm disk1s5 - Untitled 121.02 GB (Shared - 11.29 GB used, 37.06 GB available, 36.21 GB free) APFS Mount point: / Read-only: Yes Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en2: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.6 (19G73) Time since boot: About an hour Configuration Files: /etc/hosts - Count: 1 Notifications: EtreCheck.app 2 notifications Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Apps: 20 32-bit Applications: One 32-bit app Kernel Extensions: /Applications/Parallels Desktop.app prl_hypervisor.kext (15.0.0 46967 - SDK 10.9) prl_netbridge.kext (15.0.0 46967 - SDK 10.9) prl_usb_connect.kext (15.0.0 46967 - SDK 10.9) prl_vnic.kext (15.0.0 46967 - SDK 10.9) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 174 Apple tasks [Running] 123 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 174 Apple tasks [Running] 125 Apple tasks [Other] One Apple task Launch Agents: [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-07-18) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-07-15) [Running] com.pharos.notify.plist (Pharos Systems International - installed 2018-02-19) [Loaded] com.pharos.popup.plist (Pharos Systems International - installed 2018-02-19) [Loaded] org.macosforge.xquartz.startx.plist (Apple - installed 2016-10-26) Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-01-23) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-07-18) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-07-18) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-07-15) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-07-15) [Running] com.pharos.psnotifyd.plist (Pharos Systems International - installed 2020-03-03) [Loaded] org.macosforge.xquartz.privileged_startx.plist (Apple - installed 2016-10-26) User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-11) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-11) User Login Items: [Running] Google Chrome (Google, Inc. - installed 2020-07-15) Application /Applications/Google Chrome.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-07-18) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-07-18) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] WhatsApp Login Helper (WhatsApp Inc. - installed 2020-03-30) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2020-03-03) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2020-03-03) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Loaded] Dropbox (Dropbox, Inc. - installed 2020-07-10) Application ~/.Trash/Dropbox.app Internet Plug-ins: ZoomUsPlugIn: 5.0.2 (24030.0508) (Zoom Video Communications, Inc. - installed 2020-05-15) Safari Extensions: "Open In" button for Internet Explorer (Parallels International GmbH - installed 2019-08-01) Time Machine: Time Machine Not Configured! Performance: System Load: 10.35 (1 min ago) 8.37 (5 min ago) 5.85 (15 min ago) Nominal I/O speed: 1.58 MB/s File system: 120.33 seconds (timed out) Write speed: 281 MB/s Read speed: 927 MB/s CPU Usage Snapshot: Type Overall System: 39 % User: 25 % Idle: 36 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 222.95 % (?) trustd 15.96 % (Apple) EtreCheck 13.16 % (App Store) Preview 1.26 % (Apple) sharingd 0.38 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 225 MB (App Store) Google Chrome 86 MB (Google, Inc.) Finder 58 MB (Apple) suggestd 50 MB (Apple) AppleSpell 45 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 8 MB / 561 KB (?) SystemUIServer 0 B / 256 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) Notify 0 B / 0 B (Pharos Systems International) SafariBookmarksSyncAgent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 4 GB Free RAM: 29 MB Used RAM: 3.07 GB Cached files: 927 MB Available RAM: 957 MB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-07-15 Microsoft AutoUpdate (4.25.20071300) 2020-07-15 Microsoft PowerPoint (16.39.20071300) 2020-07-15 Microsoft Word (16.39.20071300) 2020-07-15 Microsoft Outlook (16.39.20071300) 2020-07-15 Microsoft OneNote (16.39.20071300) 2020-07-15 Microsoft Excel (16.39.20071300) 2020-07-19 EtreCheck (5.5.5) 2020-07-24 XProtectPlistConfigData (2127) 2020-07-24 macOS 10.15.6 Update 2020-07-24 MRTConfigData (1.64) Diagnostics Information (past 7-30 days): End of report