EtreCheckPro version: 6.8.4 (68040) Report generated: 2024-02-12 14:05:38 Download EtreCheckPro from https://etrecheck.com Runtime: 3:34 Performance: Good Problem: Other problem Description: Spotlight not working Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, 2017) Status: Supported iMac Model: iMac18,3 3.4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core 40 GB RAM - Upgradeable BANK 0/DIMM0 - 16 GB DDR4 SO-DIMM 2400 BANK 0/DIMM1 - 16 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM1 - 4 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 570 - VRAM: 4 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (358.24 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (2.13 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.15 GB used) disk2s4 - VM (APFS) [APFS VM] (2.15 GB used) disk2s5 (APFS) [APFS Container] (9.33 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (9.33 GB used) disk2s6 - Update (APFS) (8 MB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.69 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (358.24 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (2.13 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.15 GB used) disk2s4 - VM (APFS) [APFS VM] (2.15 GB used) disk2s5 (APFS) [APFS Container] (9.33 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (9.33 GB used) disk2s6 - Update (APFS) (8 MB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Used: 358.24 GB Shared values Size: 1.03 TB Free: 650.14 GB Available: 711.71 GB disk2s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 2.13 GB Shared values Size: 1.03 TB Free: 650.14 GB disk2s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 2.15 GB Shared values Size: 1.03 TB Free: 650.14 GB disk2s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 9.33 GB Shared values Size: 1.03 TB Free: 650.14 GB Available: 711.71 GB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 8 MB Shared values Size: 1.03 TB Free: 650.14 GB USB: USB30Bus Apple Inc. - MagSafe Charging Case Broadcom Corp. - Bluetooth USB Host Controller Apple Inc. - FaceTime HD Camera (Built-in) Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en5: iPhone Interface bridge0: Thunderbolt Bridge System Software: macOS Ventura 13.6.4 (22G513) Time since boot: About 4 hours Notifications: Creative Cloud.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: ~/Library/LaunchAgents/com.adobe.GC.Invoker-1.0.plist Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled Details: Exact match found in the legitimate list - probably OK Login Item: /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app Apps: 8 Kernel Extensions: /Applications/Transmit.app [Not Loaded] transmitdiskfs.kext - com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.6) /Library/Application Support/Logitech.localized/Logitech Options.localized [Not Loaded] LogiMgrDriver.kext - com.logitech.manager.kernel.driver (7.12.1 - SDK 10.12) /Library/Extensions [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.32.0 - SDK 10.15) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (4.5.0 - SDK 10.15) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 192 Apple tasks [Running] 156 Apple tasks [Other] 3 Apple tasks System Launch Agents: [Not Loaded] 22 Apple tasks [Loaded] 190 Apple tasks [Running] 185 Apple tasks Launch Daemons: [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-12-19) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2019-02-09) Executable: /Library/PrivilegedHelperTools/com.malwarebytes.HelperTool [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-10-15) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2023-10-16) Executable: /Applications/Microsoft Teams classic.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed ) [Loaded] com.teamviewer.Helper.plist (TeamViewer Germany GmbH - installed 2023-03-01) Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-02-09) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2023-12-19) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2024-01-18) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Running] com.logitech.manager.daemon.plist (Logitech Inc. - installed 2022-08-15) Command: /Applications/Logi Options.app/Contents/Support/LogiMgrDaemon.app/Contents/MacOS/LogiMgrDaemon --launchd [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-10-15) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant -checkForUpdates [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed ) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Not signed - installed 2021-09-15) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Running] com.amazon.music.plist (AMZN Mobile LLC - installed 2022-04-09) Executable: /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper [Not Loaded] com.amazon.music.startup.plist (Not signed - installed 2021-09-06) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2024-01-24) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic [Other] com.facebook.videochat.***.plist (Apple - installed 2024-01-11) Command: /usr/bin/java -cp '~/Library/Application Support/Facebook/video/3.1.0.522/FacebookUpdate.jar' FacebookUpdate com.facebook.peep 3.1.0.522 [Not Loaded] com.hp.devicemonitor.plist (HP Inc. - installed 2024-02-12) Executable: /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/MacOS/HP Device Monitor [Running] com.hp.productresearch.plist (HP Inc. - installed 2024-02-12) Executable: /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/MacOS/HP Product Research [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2022-04-08) Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent User Login Items: [Not Loaded] DSLoginItemHelper (App Store - installed 2024-01-22) Modern Login Item /Applications/Antivirus One.app/Contents/Library/LoginItems/DSLoginItemHelper.app [Running] Dropbox (Dropbox, Inc. - installed 2024-02-10) Application /Applications/Dropbox.app [Not Loaded] Garmin Express Service (Not signed - installed 2016-09-19) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] StartUpHelper (Spotify - installed 2019-08-14) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2015-03-21) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2020-12-13) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Running] HP Product Research (HP Inc. - installed 2020-12-13) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Running] Calendar (Apple - installed 2024-01-11) Application /System/Applications/Calendar.app [Running] Contacts (Apple - installed 2024-01-11) Application /System/Applications/Contacts.app [Running] Mail (Apple - installed 2024-01-11) Application /System/Applications/Mail.app [Running] Messages (Apple - installed 2024-01-11) Application /System/Applications/Messages.app Applications: 512 apps 78 x86-only apps 15 unsigned apps App Extensions: Safari extensions: Antivirus One - /Applications/Antivirus One.app Plugins: Intents - /Applications/WhatsApp.localized/WhatsApp.app Notification providers: ServiceExtension - /Applications/WhatsApp.localized/WhatsApp.app File providers: Dropbox - /Applications/Dropbox.app Share services: Dropbox Transfer - /Applications/Dropbox.app Skype - /Applications/Skype.app Finder sync extensions: Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app Dropbox Finder Extension - /Applications/Dropbox.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Previews (legacy): QuickLookPlugin - /Applications/Transmission.app com.bittorrent.torrent org.bittorrent.torrent *.torrent DropboxQL - ~/Library/QuickLook/DropboxQL.qlgenerator com.adobe.illustrator.ai-image *.ai public.text org.oasis-open.opendocument.spreadsheet *.ods org.oasis-open.opendocument.presentation *.odp com.adobe.encapsulated-postscript *.eps Internet Plug-ins: Silverlight: 5.1.50901.0 (? - installed 2016-11-19) Flip4Mac WMV Plugin: 3.2.0.16 (? - installed 2014-10-14) iPhotoPhotocast: 7.0 (Apple - installed 2014-10-14) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2023-12-19) Audio Plug-ins: Flip4Mac WMA Import: 3.2.0.16 (? - installed 2014-10-14) MSTeamsAudioDevice: 2023.31.01.2 (Microsoft Corporation - installed 2023-08-07) TVRemoteAudio: 1.0.1 (TeamViewer Germany GmbH - installed 2023-02-24) 3rd Party Preference panels: Flip4Mac WMV (? - installed 2014-10-14) Backup: Time Machine information is limited without Full Disk Access Destinations: Data [Network] (Last used) 7 local snapshots Oldest local snapshot: 2024-02-11 13:05:33 Last local snapshot: 2024-02-12 12:26:21 Performance: System Load: 3.76 (1 min ago) 2.41 (5 min ago) 1.68 (15 min ago) Nominal I/O usage: 0.01 MB/s File system: 26.20 seconds Write speed: 585 MB/s Read speed: 1405 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 7 % Idle: 89 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 15.18 % (Etresoft, Inc.) WindowServer 9.48 % (Apple) kernel_task 6.75 % (Apple) coreaudiod 5.76 % (Apple) com.apple.WebKit.WebContent (7) 0.78 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (7) 2.36 GB (Apple) EtreCheckPro 1006 MB (Etresoft, Inc.) Mail 806 MB (Apple) mds_stores 576 MB (Apple) com.apple.WebKit.WebContent (3) 532 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 16 MB / 405 KB (Apple) Mail 14 MB / 314 KB (Apple) mDNSResponder 3 MB / 646 KB (Apple) rapportd 1 MB / 114 KB (Apple) apsd 116 KB / 411 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) coreaudiod 7 (Apple) WindowServer 7 (Apple) WhatsApp 1 (App Store) Messages 1 (Apple) com.apple.WebKit.WebContent (3) 0 (Apple) Virtual Memory Information: Physical RAM: 40 GB Free RAM: 17.29 GB Used RAM: 14.25 GB Cached files: 8.46 GB Available RAM: 25.75 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2024-01-04 HP Smart (16.15.1) 2024-01-04 macOS 12.7.2 (12.7.2) 2024-01-17 macOS Monterey (12.7.2) 2024-01-22 Antivirus One (3.10.1) 2024-01-25 macOS 12.7.3 (12.7.3) 2024-01-26 macOS Ventura (13.6.4) 2024-01-26 macOS 13.6.4 (13.6.4) 2024-01-26 Numbers (13.2) 2024-01-26 Pages (13.2) 2024-01-26 Keynote (13.2) 2024-01-26 iMovie (10.4) 2024-01-27 MRTConfigData (1.93) 2024-02-05 ‎WhatsApp (24.2.75) 2024-02-06 XProtectPlistConfigData (2184) 2024-02-06 XProtectPayloads (125) 2024-02-09 Zoom (5.16.10.25689) 2024-02-12 Safari (17.3.1) Diagnostics Information (past 60 days): 2024-02-12 13:34:41 corespotlightd Crash (23 times) First occurrence: 2024-02-12 06:05:10 Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/corespotlightd 2024-02-12 07:51:13 accountsd Crash (2 times) Executable: /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd 2024-02-12 07:00:50 signpost_reporter High CPU Use (2 times) First occurrence: 2024-02-12 07:03:16 Executable: /usr/libexec/signpost_reporter 2024-02-11 06:07:48 fileproviderd High CPU Use (3 times) First occurrence: 2024-02-09 05:38:32 Executable: /System/Library/Frameworks/FileProvider.framework/Support/fileproviderd 2024-02-09 10:04:36 com.apple.WebKit.WebContent High CPU Use (7 times) First occurrence: 2024-02-07 07:49:47 Executable: /Volumes/VOLUME/*/W**************k/V******s/A/X*********s/c*****************************c/C******s/M***S/c*************************t 2024-02-08 16:05:59 FileMaker Pro.app High CPU Use First occurrence: 2024-02-08 16:07:45 Executable: /Applications/FileMaker Pro.app End of report