Here it is! EtreCheckPro version: 6.6 (66014) Report generated: 2022-05-12 16:38:21 Download EtreCheckPro from https://etrecheck.com Runtime: 2:30 Performance: Excellent Problem: Other problem Description: Start EtreCheck Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (16-inch, 2019) MacBook Pro Model: MacBookPro16,1 2.6 GHz 6-Core Intel Core i7 (i7-9750H) CPU: 6-core 16 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667 Battery: Health = Normal - Cycle count = 73 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB Color LCD (built-in) 3584 x 2240 AMD Radeon Pro 5300M - VRAM: 4 GB Drives: disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (Shared - 15.19 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.19 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 130.55 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 537 MB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 1.11 GB used) disk1s5 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s6 - Update (APFS) (Shared - 4 MB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] 499.96 GB (Shared - 15.19 GB used, 365.37 GB available, 351.34 GB free) APFS Mount point: / Read-only: Yes disk1s2 - Macintosh HD - Data [APFS Virtual drive] 499.96 GB (Shared - 130.55 GB used, 365.37 GB available, 351.34 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s3 - Preboot [APFS Preboot] 499.96 GB (Shared - 537 MB used, 351.34 GB free) APFS Mount point: /System/Volumes/Preboot disk1s5 - VM [APFS VM] 499.96 GB (Shared - 1.07 GB used, 351.34 GB free) APFS Mount point: /System/Volumes/VM disk1s6 - Update 499.96 GB (Shared - 4 MB used, 351.34 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: Bluetooth PAN System Software: macOS Monterey 12.3.1 (21E258) Time since boot: About 9 days Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.lacie.LaCieDesktopManagerDaemon.plist Executable: /Applications/LaCie Desktop Manager.app/Contents/Helpers/LDM.app/Contents/MacOS/LaCieDesktopManagerDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.citrix.agadminservice.plist Executable: /usr/local/libexec/AGAdminService Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.lacie.LaCieDesktopManagerAgent.plist Executable: /Applications/LaCie Desktop Manager.app/Contents/Helpers/LDM.app/Contents/MacOS/LDM --args -daemon Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguard6.uninstall.plist Executable: /bin/sh /tmp/cisco_videoguard6/condUninstall.sh Details: Exact match found in the legitimate list - probably OK Login Item: /Applications/LaCie Desktop Manager.app/Contents/Helpers/LDM.app/Contents/Library/LoginItems/LaCie Desktop Manager Login Items.app Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/AGNetscapePlugin.plugin Apps: 5 Old Applications: 11 x86-only apps Kernel Extensions: /Library/Application Support/Citrix Receiver [Not Loaded] CitrixGUSB.kext - com.citrix.kext.gusb (Citrix Systems, Inc., 18.9.0 - SDK 10.9) /Library/Application Support/Logitech.localized/Logitech Options.localized [Not Loaded] LogiMgrDriver.kext - com.logitech.manager.kernel.driver (Logitech Inc., 8.20.1 - SDK 10.14) /Library/Extensions [Not Loaded] LaCieScsiType00.kext - com.LaCie.ScsiType00 (Lacie Ltd, 2.7.0 - SDK 10.8) [Loaded] LogitechHIDDevices.kext - com.Logitech.ControlCenter.HIDDriver (Logitech Inc., 3.9.14 - SDK 10.13) [Loaded] LogitechUnifying.kext - com.Logitech.Unifying.HIDDriver (Logitech Inc., 3.9.14 - SDK 10.13) [Not Loaded] CitrixDNE.kext - com.citrix.kernel.dne (Citrix Systems, Incorporated, 1.1 - SDK 10.11) [Not Loaded] CitrixDNERegistry.kext - com.citrix.kernel.dneregistry (Citrix Systems, Incorporated, 1.1 - SDK 10.10) [Not Loaded] CitrixSSLVpn.kext - com.citrix.kernel.sslvpn (Citrix Systems, Incorporated, 1.1.0 - SDK 10.10) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (HP Inc., 3.4.0) System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 170 Apple tasks [Running] 170 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 157 Apple tasks [Running] 184 Apple tasks Launch Daemons: [Loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2020-11-02) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-06) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-06) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2022-04-25) [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2021-12-12) [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) [Running] com.citrix.agadminservice.plist (Not signed - installed 2020-09-01) [Loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2020-09-01) [Running] com.citrix.daemon.dneregsvr.plist (Citrix Systems, Incorporated - installed 2020-09-01) [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-04-18) [Running] com.intego.Intego-Backup-Assistant.daemon.plist (INTEGO - installed 2022-02-24) [Loaded] com.lacie.LaCieDesktopManagerDaemon.plist (Not signed - installed 2017-10-24) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-09-01) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-09-01) [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed ) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-03-14) Launch Agents: [Running] com.Logitech.Control Center.Daemon.plist (Logitech Inc. - installed 2020-11-10) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-06) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2022-04-25) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2021-12-12) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-12) [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2022-04-26) [Loaded] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2018-09-21) [Running] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2018-09-21) [Running] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2018-09-21) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-18) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-18) [Running] com.intego.Intego-Backup-Assistant.agent.plist (INTEGO - installed 2022-02-24) [Running] com.lacie.LaCieDesktopManagerAgent.plist (Not signed - installed 2022-05-03) [Running] com.logitech.manager.daemon.plist (Logitech Inc. - installed 2021-05-12) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-12) [Not Loaded] com.amazon.music.startup.plist (Not signed - installed 2019-07-11) [Loaded] com.cisco.videoguard6.plist (Cisco Video Technologies Israel Ltd - installed 2022-03-26) [Loaded] com.cisco.videoguard6.uninstall.plist (Not signed - installed 2022-03-26) [Other] com.cisco.videoguardmonitor.plist (Cisco Video Technologies Israel Ltd - installed 2022-03-26) [Other] com.hp.devicemonitor.plist (Not signed - installed 2020-10-13) User Login Items: [Loaded] Adobe Acrobat (Adobe Inc. - installed 2022-04-14) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Running] Adobe Acrobat Reader DC (Adobe Inc. - installed 2022-04-16) Application /Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app [Running] Google Drive (Google LLC - installed 2022-04-18) Application /Applications/Google Drive.app [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2022-04-29) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Not Loaded] JustJoinHelper (App Store - installed 2020-12-05) Modern Login Item /Applications/JustJoin.app/Contents/Library/LoginItems/JustJoinHelper.app [Not Loaded] LaCie Desktop Manager Login Items (Not signed - installed 2020-06-11) Modern Login Item /Applications/LaCie Desktop Manager.app/Contents/Helpers/LDM.app/Contents/Library/LoginItems/LaCie Desktop Manager Login Items.app [Not Loaded] SpeedTestHelper (App Store - installed 2022-05-04) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] HP Product Research (HP Inc. - installed 2020-02-25) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: Silverlight: 5.1.50901.0 (? - installed 2017-03-28) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-16) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-16) AGNetscapePlugin: 2.0.0.13 (? - installed 2017-08-28) CitrixICAClientPlugIn: 18.9.0 (Citrix Systems, Inc. - installed 2018-09-25) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2022-04-25) 3rd Party Preference Panes: FUSE (Benjamin Fleischer - installed 2017-09-21) Logitech Control Center (Logitech Inc. - installed 2021-11-24) Backup: Time Machine information not available without Full Drive Access. Performance: System Load: 1.70 (1 min ago) 1.67 (5 min ago) 1.59 (15 min ago) Nominal I/O speed: 0.01 MB/s File system: 13.34 seconds Write speed: 2503 MB/s Read speed: 2584 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 2 % Idle: 97 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 17.06 % (Etresoft, Inc.) WindowServer 9.92 % (Apple) kernel_task 1.93 % (Apple) Mail 1.22 % (Apple) mdworker_shared (3) 0.80 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 762 MB (Etresoft, Inc.) MTLCompilerService (58) 668 MB (Apple) com.apple.WebKit.WebContent (8) 625 MB (Apple) FinderSyncExtension (32) 551 MB (Google LLC) Mail 546 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 30 MB / 19 MB (Apple) Mail 8 MB / 84 KB (Apple) apsd 2 MB / 2 MB (Apple) biometrickitd 1 MB / 474 KB (Apple) remoted 303 KB / 440 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) launchd 1 (Apple) corebrightnessd 0 (Apple) Intego Backup Assistant Agent 0 (INTEGO) LDM 0 (Not signed - /Applications/LaCie Desktop Manager.app) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 37 MB Used RAM: 10.60 GB Cached files: 5.36 GB Available RAM: 5.40 GB Swap Used: 571 MB Software Installs (past 60 days): Install Date Name (Version) 2022-03-14 Zoom (5.9.6.4993) 2022-03-23 XProtectPlistConfigData (2158) 2022-03-26 Adobe Acrobat DC (22.001.20085) (22.001.20085) 2022-03-28 Adobe Acrobat Reader DC (22.001.20085) (22.001.20085) 2022-04-09 IBA.sparkle_guided (2.11) 2022-04-14 Adobe Acrobat DC (22.001.20112) (22.001.20112) 2022-04-16 Adobe Acrobat Reader DC (22.001.20112) (22.001.20112) 2022-04-18 Google Drive (1.3.16.180) 2022-04-19 Snapfax (412) 2022-04-19 Road Tripper (19.1) 2022-04-19 Pages (12.0) 2022-04-19 Numbers (12.0) 2022-04-19 Kindle (1.35.0) 2022-04-19 Keynote (12.0) 2022-04-19 GarageBand (10.4.6) 2022-04-23 iMovie (10.3.2) 2022-04-25 Safari (15.4) 2022-04-25 macOS 11.6.5 (11.6.5) 2022-04-29 HP Smart (13.6.0.1468) 2022-05-02 macOS Monterey (12.3.1) 2022-05-03 macOS 12.3.1 (12.3.1) 2022-05-04 MRTConfigData (1.93) 2022-05-04 Black Ink (2.2.2) 2022-05-04 Speedtest (1.25) Clean up: ~/Library/LaunchAgents/com.hp.devicemonitor.plist /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/MacOS/HP Device Monitor Executable not found Diagnostics Information (past 7-30 days): 2022-05-12 15:10:31 signpost_reporter - High CPU Use (2 times) Executable: /usr/libexec/signpost_reporter 2022-05-10 16:40:23 installd - High CPU Use Executable: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/installd End of report