EtreCheckPro version: 6.8.4 (68040) Report generated: 2024-03-31 14:39:48 Download EtreCheckPro from https://etrecheck.com Runtime: 10:04 Performance: Poor Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This computer has a hard drive that appears to be failing. Gatekeeper disabled - Gatekeeper security protection is disabled. This computer is at risk of malware infection. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) Status: Supported iMac Model: iMac18,2 3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core 16 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 8 GB DDR4 SO-DIMM 2667 BANK 1/DIMM0 - 8 GB DDR4 SO-DIMM 2667 Video Information: Radeon Pro 555 - VRAM: 2 GB iMac (built-in) 4608 x 2592 Drives: disk0 - CT500BX500SSD1 500.11 GB (Solid State - TRIM: No) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 499.76 GB disk1 [APFS Virtual drive] 499.76 GB (Shared by 6 volumes) disk1s1 - I**************s (APFS) [APFS Virtual drive] (163.33 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (3.51 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.15 GB used) disk1s4 (APFS) [APFS Container] (11.88 GB used) disk1s4s1 - I******k (APFS) [APFS Snapshot] (11.88 GB used) disk1s5 - Update (APFS) (70 MB used) disk1s6 - VM (APFS) [APFS VM] (1 MB used) Mounted Volumes: disk1s1 - I**************s [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 163.33 GB Shared values Size: 499.76 GB Free: 319.65 GB Available: 324.98 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 3.51 GB Shared values Size: 499.76 GB Free: 319.65 GB disk1s4 [APFS Container] Filesystem: APFS Mount point: /System/Volumes/Update/mnt1 Used: 11.88 GB Shared values Size: 499.76 GB Free: 319.65 GB disk1s4s1 - I******k [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 11.88 GB Shared values Size: 499.76 GB Free: 319.65 GB Available: 324.98 GB disk1s5 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 70 MB Shared values Size: 499.76 GB Free: 319.65 GB disk1s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1 MB Shared values Size: 499.76 GB Free: 319.65 GB USB: USB30Bus Apple Inc. - Magic Keyboard Broadcom Corp. - Bluetooth USB Host Controller Apple Inc. - FaceTime HD Camera (Built-in) Network: Interface usbmodem200F5DC3110A1: Versa Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge Printer sharing: Enabled Remote Management: Enabled Screen sharing: Enabled System Software: macOS Ventura 13.6.1 (22G313) Time since boot: Less than an hour Notifications: EtreCheckPro.app 7 notifications WhatsApp.app 6 notifications Security: Gatekeeper: Anywhere System Integrity Protection: Enabled Antivirus software: McAfee Printer sharing: Enabled Remote Management: Enabled Screen sharing: Enabled Unsigned Files: Running app: /usr/local/McAfee/StatefulFirewall/bin/StatefulFirewall Apps: 11 System Extensions: [Blocked] McAfee Network Extension - version 10.7.6 (McAfee, LLC. - 2024-02-22) Application: /Applications/McAfeeSystemExtensions.app - version 10.7.6 (Not found!) Description: This sample system extension controls access to a local web server. Kernel Extensions: /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (3.4.1) System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 195 Apple tasks [Running] 155 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 22 Apple tasks [Loaded] 225 Apple tasks [Running] 150 Apple tasks Launch Daemons: [Not Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-12-16) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Not Loaded] com.adobe.agsservice.plist (Not signed - installed 2023-12-14) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Loaded] com.epson.RemotePrintIODaemon.plist (Seiko Epson Corporation - installed 2024-01-20) Executable: /Library/Printers/EPSON/InkjetPrinter2/Backend/RemotePrintIODaemon.app/Contents/MacOS/RemotePrintIODaemon [Loaded] com.mcafee.PeriodicScan.plist (McAfee, LLC. - installed 2024-02-22) Command: /usr/local/McAfee/AntiMalware/VShieldTaskManager 4 [Running] com.mcafee.cspd.plist (McAfee, LLC. - installed 2024-02-22) Executable: /Library/PrivilegedHelperTools/com.mcafee.cspd.helper/cspd [Loaded] com.mcafee.datupdate.plist (McAfee, LLC. - installed 2024-02-22) Command: /usr/local/McAfee/fmp/bin/UpdateHelper dat [Loaded] com.mcafee.genutility.plist (McAfee, LLC. - installed 2024-02-22) Command: /usr/local/McAfee/fmp/bin/GenUtility 5 [Loaded] com.mcafee.productupdate.plist (McAfee, LLC. - installed 2024-02-22) Command: /usr/local/McAfee/fmp/bin/UpdateHelper product [Running] com.mcafee.ssm.ScanFactory.plist (McAfee, LLC. - installed 2023-10-13) Executable: /usr/local/McAfee/AntiMalware/VShieldScanner [Running] com.mcafee.ssm.ScanManager.plist (McAfee, LLC. - installed 2023-10-13) Executable: /usr/local/McAfee/AntiMalware/VShieldScanManager.app/Contents/MacOS/VShieldScanManager [Running] com.mcafee.virusscan.fmpd.plist (McAfee, LLC. - installed 2024-02-22) Executable: /usr/local/McAfee/fmp/bin/fmpd [Not Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2024-02-17) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Not Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2024-02-17) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-02-16) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-02-16) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-11-07) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.teamviewer.Helper.plist (TeamViewer Germany GmbH - installed 2024-03-26) Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper [Loaded] com.teamviewer.UninstallerHelper.plist (TeamViewer Germany GmbH - installed 2024-03-26) Executable: /Library/PrivilegedHelperTools/com.teamviewer.UninstallerHelper [Loaded] com.teamviewer.UninstallerWatcher.plist (TeamViewer Germany GmbH - installed 2024-03-26) Command: /Library/Application Support/TeamViewer/TeamViewerUninstaller.app/Contents/Helpers/com.teamviewer.UninstallerStarter --module Full Launch Agents: [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2023-12-16) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Not Loaded] com.adobe.GC.AGM.plist (Not signed - installed 2024-02-27) Command: /Library/Application Support/Adobe/AdobeGCClient/Adobe Genuine Software Monitor Service -mode=logon [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Not signed - installed 2023-12-14) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Not Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2024-02-23) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Loaded] com.epson.RemotePrintIOHelper.plist (Seiko Epson Corporation - installed 2024-01-20) Executable: /Library/Printers/EPSON/InkjetPrinter2/Backend/RemotePrintIOHelper.app/Contents/MacOS/RemotePrintIOHelper [Running] com.epson.ecrp.launcher.plist (Seiko Epson Corporation - installed 2024-01-20) Command: /Applications/Epson Software/Epson Utilities/Epson Customer Research Participation.app/Contents/MacOS/Ecrp Ecrp EAI [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2024-01-20) Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2024-01-20) Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2024-01-20) Executable: /Library/Application Support/EPSON/Scanner/ScannerMonitor/Epson Scanner Monitor.app/Contents/MacOS/Epson Scanner Monitor [Other] com.mcafee.uninstall.SystemExtension.plist (McAfee, LLC. - installed 2023-10-13) Executable: /usr/local/McAfee/fmp/AAC/bin/deactivatesystemextension [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2024-02-17) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-02-14) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-02-16) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Not signed - installed 2023-12-14) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-03-17) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-06) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-06) User Login Items: [Not Loaded] Canva Login Helper (App Store - installed 2024-03-19) Modern Login Item /Applications/Canva.app/Contents/Library/LoginItems/Canva Login Helper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2024-02-17) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2024-02-17) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] StartUpHelper (Spotify - installed 2023-11-06) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] LaunchAtLogin (Serhiy Mytrovtsiy - installed 2024-03-24) Modern Login Item /Applications/Stats.app/Contents/Library/LoginItems/LaunchAtLogin.app [Running] Stickies (Apple - installed 2023-10-12) Application /System/Applications/Stickies.app [Not Loaded] DriveDxLoginItemHelper (Kirill Luzanov - installed 2024-03-27) Modern Login Item ~/Downloads/DriveDx.app/Contents/Library/LoginItems/DriveDxLoginItemHelper.app Applications: 516 apps 46 x86-only apps 17 unsigned apps App Extensions: Plugins: Intents - /Applications/WhatsApp.app Notification providers: ServiceExtension - /Applications/WhatsApp.app File providers: OneDrive File Provider - /Applications/OneDrive.app Share services: OneNote - /Applications/Microsoft OneNote.app Finder sync extensions: OneDrive Finder Integration - /Applications/OneDrive.app Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2023-12-16) Web Control: 10.2.0 (McAfee, LLC. - installed 2024-02-22) Audio Plug-ins: TVRemoteAudio: 1.0.1 (TeamViewer Germany GmbH - installed 2024-03-18) Backup: Time Machine information is limited without Full Disk Access Performance: System Load: 50.84 (1 min ago) 18.40 (5 min ago) 7.13 (15 min ago) Nominal I/O usage: 1.10 MB/s File system: 121.99 seconds (timed out) Write speed: 6 MB/s Read speed: 41 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 8 % Idle: 89 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) fseventsd 27.62 % (Apple) EtreCheckPro 15.00 % (Etresoft, Inc.) Google Chrome Helper (Renderer) (7) 6.22 % (Google LLC) WindowServer 5.96 % (Apple) Mail 4.00 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 792 MB (Etresoft, Inc.) Google Chrome Helper (Renderer) (7) 619 MB (Google LLC) VShieldScanner 463 MB (McAfee, LLC.) Spotify Helper (Renderer) 292 MB (Spotify) Google Chrome 217 MB (Google LLC) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Mail 678 KB / 12 KB (Apple) Spotify 136 KB / 13 KB (Spotify) mDNSResponder 77 KB / 61 KB (Apple) apsd 13 KB / 29 KB (Apple) nsurlsessiond 22 KB / 10 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) Google Chrome Helper (Renderer) (7) 2 (Google LLC) Spotify Helper (Renderer) 1 (Spotify) Google Chrome Helper (GPU) 1 (Google LLC) Spotify 1 (Spotify) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 6.85 GB Used RAM: 4.90 GB Cached files: 4.24 GB Available RAM: 11.10 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2024-02-13 Microsoft OneNote (16.82.24021116) 2024-02-15 Impresora de aire (5.2.2) 2024-02-16 Microsoft AutoUpdate (4.68.24021416) 2024-02-19 Termius (8.9.8) 2024-02-19 VirtualDJ (8.5.7903) 2024-02-22 DynamicBranding (3.2.0) 2024-02-22 MCSPMacOSX (2.7.119) 2024-02-22 FMP (2.0) 2024-02-22 MSCUI (2.0) 2024-02-22 AntiMalware (3.4) 2024-02-22 WebProtection (4.2.2) 2024-02-22 StatefulFirewall (3.0.0) 2024-02-26 CCleaner (2.9.187) 2024-03-06 Xerox Phaser 3020 (1.0) 2024-03-06 Manual (1) 2024-03-06 InstallerApp (1) 2024-03-06 Installer Support (1.0) 2024-03-13 GarageBand (10.4.11) 2024-03-19 Canva (1.84.0) 2024-03-20 XProtectPayloads (129) 2024-03-23 Playlisty (3.12) 2024-03-23 MusicToMusic (2.0.4) 2024-03-26 XProtectPlistConfigData (2191) 2024-03-26 TeamViewer (15.52.3) 2024-03-27 Disk Speed Test (3.4.2) Clean up: /Library/LaunchAgents/com.adobe.GC.Invoker-1.0.plist /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility Executable not found /Library/LaunchDaemons/com.adobe.agsservice.plist /Library/Application Support/Adobe/AdobeGCClient/AGSService Executable not found /Library/LaunchAgents/com.adobe.GC.AGM.plist /Library/Application Support/Adobe/AdobeGCClient/Adobe Genuine Software Monitor Service Executable not found ~/Library/LaunchAgents/com.adobe.GC.Invoker-1.0.plist /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility Executable not found Diagnostics Information (past 60 days): 2024-03-31 13:44:16 WhatsApp.app High CPU Use (6 times) First occurrence: 2024-03-29 22:52:21 Executable: /Applications/WhatsApp.app 2024-03-27 16:55:08 EtreCheckPro.app High CPU Use First occurrence: 2024-03-27 16:57:36 Executable: /private/var/folders/*/EtreCheckPro.app 2024-03-27 02:07:35 OrcaSlicer Crash (2 times) Executable: /Applications/OrcaSlicer.app Details: libsystem_c.dylib: abort() called 2024-03-25 17:16:59 signpost_reporter High CPU Use (2 times) First occurrence: 2024-03-24 16:02:20 Executable: /usr/libexec/signpost_reporter End of report