EtreCheck version: 5.7 (5242) Report generated: 2021-02-06 15:19:25 Download EtreCheck from https://etrecheck.com Runtime: 5:22 Performance: Below Average Sandbox: Enabled Full drive access: Enabled Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Battery failure - Your battery is reporting that it needs to be serviced. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. High battery cycle count - Your battery may be losing capacity. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Low performance - EtreCheck report took an unusually long time to run. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (Retina, 13-inch, Early 2015) MacBook Pro Model: MacBookPro12,1 2.7 GHz Dual-Core Intel Core i5 (i5-5257U) CPU: 2-core 16 RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1867 BANK 1/DIMM0 - 8 GB DDR3 1867 Battery: Health = Service Battery - Cycle count = 1632 Video Information: Intel Iris Graphics 6100 - VRAM: 1536 MB Color LCD (built-in) 2560 x 1600 Drives: disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 250.14 GB disk1 [APFS Virtual drive] 250.14 GB (Shared by 6 volumes) disk1s1 - M*****************a (APFS) [APFS Virtual drive] (Shared - 195.15 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 322 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1s5 (APFS) [APFS Container] (Shared) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk1s6 - Update (APFS) (Shared - 557 KB used) Mounted Volumes: disk1s1 - M*****************a [APFS Virtual drive] 250.14 GB (Shared - 195.15 GB used, 36.72 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2 - Preboot [APFS Preboot] 250.14 GB (Shared - 322 MB used, 36.72 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 250.14 GB (Shared - 2.15 GB used, 36.72 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 250.14 GB (Shared - 15.05 GB used, 36.72 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 250.14 GB (Shared - 557 KB used, 36.72 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en3: USB Ethernet Interface en5: Thunderbolt Ethernet Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: iPhone Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Screen sharing: Enabled System Software: macOS Big Sur 11.1 (20C69) Time since boot: About 2 hours Notifications: DrCleanerPreview.app 3 notifications (3 scheduled) EtreCheck.app one notification Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Avast Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.avast.update.plist Executable: /Applications/Avast.app/Contents/Backend/scripts/update/update.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.avast.userinit.plist Executable: /Applications/Avast.app/Contents/Backend/hub/userinit.sh Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.f5.f5epihelper.plist Executable: ~/Library/Application Support/F5 EPI/uninstall.py 'F5 EPI' f5-epi com.f5.f5epihelper.plist '~/Applications/F5 Endpoint Inspector.app' F5_EPI.icns Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.cyberghostsrl.CyberghostPrivilegedHelper.plist Executable: /Library/PrivilegedHelperTools/com.cyberghostsrl.CyberghostPrivilegedHelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.torrents-time.helper.plist Executable: /Library/PrivilegedHelperTools/com.torrents-time.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avast.hub.schedule.plist Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400 Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avast.uninstall.plist Executable: /Library/Application Support/Avast/autouninstall/autouninstall.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.nordvpn.osx.helper.plist Executable: /Library/PrivilegedHelperTools/com.nordvpn.osx.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensingV2.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avast.init.plist Executable: /Applications/Avast.app/Contents/Backend/hub/init.sh Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.citrixonline.GoToMeeting.G2MUpdate.plist Executable: ~/Library/Application Support/CitrixOnline/GoToMeeting/G2MUpdate Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/me.connectify.SMJobBlessHelper.plist Executable: /Library/PrivilegedHelperTools/me.connectify.SMJobBlessHelper Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/com.avast.hub.schedule.plist Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400 Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.adobe.adobeupdatedaemon.plist Executable: /Library/Application Support/Adobe/Adobe Desktop Common/ElevationManager/AdobeUpdateDaemon Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/AdobeAAMDetect.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/Unity Web Player.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin Apps: 17 System Extensions: [Running] Avast Antivirus System Extension - version 1.2.74 (AVAST Software a.s. - 2020-12-17) Application: /Applications/Avast.app - version 1.2.74 (AVAST Software a.s. - 2020-12-17) Kernel Extensions: /Applications/Avast.app AvastFileShield.kext - com.avast.FileShield (4.0.0 - SDK 10.16) AvastPacketForwarder.kext - com.avast.PacketForwarder (2.1 - SDK 10.16) /Applications/Trim Enabler.app SATSMARTDriver.kext - org.cindori.SATSMARTDriver (0.10 - SDK 10.9) TrimDriver.kext - org.cindori.TrimDriver (1.0 - SDK 10.12) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 189 Apple tasks [Running] 125 Apple tasks System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 182 Apple tasks [Running] 142 Apple tasks [Other] 2 Apple tasks Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2015-08-04) [Other] com.adobe.AdobeCreativeCloud.plist (? faec172d - installed 2015-06-24) [Not Loaded] com.avast.hub.plist (AVAST Software a.s. - installed 2020-12-11) [Loaded] com.avast.userinit.plist (? 4b9d47d7 - installed 2020-12-22) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-20) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-20) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-01-14) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2018-04-11) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2018-04-11) Launch Daemons: [Loaded] BradJasper.focus.HelperTool.plist (Bradley Jasper - installed 2015-05-29) [Loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2016-06-07) [Other] com.aaa.windscribe.OVPNHelper.plist (? 8103bb8d - installed 2017-03-03) [Not Loaded] com.adobe.adobeupdatedaemon.plist (? f00845ea - installed 2015-08-04) [Not Loaded] com.avast.hub.schedule.plist (? a59f71fd - installed 2020-12-11) [Not Loaded] com.avast.hub.xpc.plist (AVAST Software a.s. - installed 2020-12-11) [Loaded] com.avast.init.plist (? fe750b9b - installed 2020-12-22) [Loaded] com.avast.uninstall.plist (? 1d68eef4 - installed 2020-12-22) [Loaded] com.avast.update.plist (? f4a2548f - installed 2020-12-22) [Running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2017-06-12) [Loaded] com.cyberghostsrl.CyberghostPrivilegedHelper.plist (? a60ee9c3 - installed 2015-08-25) [Loaded] com.daisydiskapp.DaisyDiskAdminHelper.plist (Software Ambience Corp. - installed 2018-11-18) [Loaded] com.ea.origin.ESHelper.plist (EA Swiss Sarl - installed 2021-01-26) [Other] com.easeus.dataprotectbackup.plist (? 6d268c66 - installed 2017-06-12) [Other] com.expressvpn.tap.plist (Apple - installed 2020-01-01) [Other] com.expressvpn.tun.plist (Apple - installed 2020-01-01) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-10-20) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-01-14) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2015-01-16) [Loaded] com.microsoft.office.licensingV2.helper.plist (? 689758eb - installed 2015-07-01) [Running] com.nordvpn.osx.helper.plist (? e0112837 - installed 2019-08-08) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2018-04-11) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2018-04-11) [Running] com.torrents-time.helper.plist (? 0 - installed 2017-02-13) [Loaded] me.connectify.SMJobBlessHelper.plist (? a18818c5 - installed 2015-12-12) [Not Loaded] org.eyebeam.SelfControl.plist (? aa214043 - installed 2015-11-10) User Launch Agents: [Not Loaded] Focus.plist (Bradley Jasper - installed 2021-02-06) [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2015-06-24) [Loaded] com.bittorrent.uTorrent.plist (Apple - installed 2020-01-01) [Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (? 0 - installed 2015-07-16) [Loaded] com.ea.origin.WebHelper.plist (EA Swiss Sarl - installed 2021-01-26) [Loaded] com.f5.f5epihelper.plist (? 0 - installed 2019-04-27) [Running] com.sucofyeh.agent.plist (Jasper Software, Inc - installed 2017-10-15) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2021-01-26) User Login Items: [Loaded] AdGuard Login Helper (App Store - installed 2020-12-11) Modern Login Item /Applications/AdGuard for Safari.app/Contents/Library/LoginItems/AdGuard Login Helper.app [Not Loaded] EyesHelper (App Store - installed 2020-07-10) Modern Login Item /Applications/Breaks for Eyes.app/Contents/Library/LoginItems/EyesHelper.app [Loaded] ATLoginItemHelper Preview (App Store - installed 2017-12-04) Modern Login Item /Applications/DrCleanerPreview.app/Contents/Library/LoginItems/ATLoginItemHelper Preview.app [Not Loaded] HousepartyHelper (App Store - installed 2020-05-13) Modern Login Item /Applications/Houseparty.app/Contents/Library/LoginItems/HousepartyHelper.app [Not Loaded] MonosnapLauncher (App Store - installed 2021-01-30) Modern Login Item /Applications/Monosnap.app/Contents/Library/LoginItems/MonosnapLauncher.app [Not Loaded] NordVPNLauncher (App Store - installed 2020-12-24) Modern Login Item /Applications/NordVPN IKE.app/Contents/Library/LoginItems/NordVPNLauncher.app [Loaded] StartUpHelper (Spotify - installed 2020-12-05) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-19) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Loaded] uTorrent Web (BitTorrent, Inc - installed 2020-11-03) Application /Applications/uTorrent Web.app [Loaded] uTorrent (BitTorrent, Inc - installed 2020-01-31) Application /Applications/uTorrent.app [Loaded] SmartDaemon (Justin Johnson - installed 2017-06-12) Application /Library/Application Support/CleverFiles/SmartDaemon.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (? - installed 2015-08-04) Silverlight: 5.1.50901.0 (? - installed 2017-05-21) Unity Web Player: UnityPlayer version 5.2.0f3 (? - installed 2017-05-20) JavaAppletPlugin: (?) ZoomUsPlugIn: 4.6.10 (20041.0408) (Zoom Video Communications, Inc. - installed 2020-04-12) SharePointBrowserPlugin: 14.4.8 (? - installed 2015-04-06) Audio Plug-ins: HueSyncAudio: 1.3.4fc3 (Philips Lighting B.V. - installed 2020-01-14) Safari Extensions: AdGuard (App Store - installed 2020-12-11) AdGuard Custom (App Store - installed 2020-12-11) AdGuard Other (App Store - installed 2020-12-11) AdGuard Privacy (App Store - installed 2020-12-11) AdGuard Safari Icon (App Store - installed 2020-12-11) AdGuard Security (App Store - installed 2020-12-11) AdGuard Social (App Store - installed 2020-12-11) AdvancedBlocking (App Store - installed 2020-12-11) Honey (App Store - installed 2020-11-11) Popcorn Extension (App Store - installed 2021-01-15) Backup: Skip System Files: No Mobile backups: No Auto backup: Yes Volumes being backed up: M*****************a: Disk size: 250.14 GB - Disk used: 213.42 GB Destinations: S*****G [Local] (Last used) Total size: 999.86 GB Total number of backups: 2 Oldest backup: 2015-08-22 14:33:15 Last backup: 2016-05-05 22:28:19 3 local snapshots Oldest local snapshot: 2021-02-06 12:45:06 Last local snapshot: 2021-02-06 14:44:59 Performance: System Load: 2.15 (1 min ago) 12.47 (5 min ago) 16.52 (15 min ago) Nominal I/O speed: 0.09 MB/s File system: 98.22 seconds Write speed: 804 MB/s Read speed: 995 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 2 % Idle: 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 9.52 % (?) EtreCheck 5.99 % (App Store) ControlCenter 0.38 % (Apple) Safari 0.12 % (Apple) Dock 0.04 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 596 MB (App Store) Finder 117 MB (Apple) Safari 115 MB (Apple) AdGuard for Safari 57 MB (App Store) Avast 43 MB (AVAST Software a.s.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 3 MB / 522 KB (?) com.apple.WebKit.Networking.xpc 168 KB / 259 KB (Apple) Extension.appex 163 KB / 44 KB (App Store) homed 7 KB / 916 B (Apple) spindump_agent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 6.31 GB Used RAM: 3.73 GB Cached files: 5.96 GB Available RAM: 12.27 GB Swap Used: 120 MB Software Installs (past 30 days): Install Date Name (Version) 2021-01-14 Microsoft AutoUpdate (4.31.21011103) 2021-01-14 Microsoft PowerPoint (16.45.21011103) 2021-01-14 Microsoft Excel (16.45.21011103) 2021-01-14 Microsoft OneNote (16.45.21011103) 2021-01-14 Microsoft Outlook (16.45.21011103) 2021-01-14 Microsoft Word (16.45.21011103) 2021-01-15 Popcorn for Safari (1.1) 2021-01-15 Numbers (10.0) 2021-01-15 Pages (10.0) 2021-01-15 Keynote (10.0) 2021-01-29 XProtectPlistConfigData (2138) 2021-01-30 Monosnap (4.4.0) 2021-02-05 EtreCheck (5.7) Clean up: /Library/LaunchDaemons/org.eyebeam.SelfControl.plist /Library/PrivilegedHelperTools/org.eyebeam.SelfControl Executable not found /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud Executable not found /Library/LaunchDaemons/com.aaa.windscribe.OVPNHelper.plist /Library/PrivilegedHelperTools/com.aaa.windscribe.OVPNHelper Executable not found /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility Executable not found /Library/LaunchDaemons/com.easeus.dataprotectbackup.plist /private/var/folders/2t/910bm6vn3q96p3ndx24g3s0w0000gn/T/AppTranslocation/9AFBD1AA-F4CC-427F-9001-FA736F7345AE/d/EaseUS Data Recovery Wizard.app/Contents/MacOS/EaseUS Data Recovery Wizard.app/Contents/Resources/EUDataDaemon.app/Contents/MacOS/eudataback Executable not found Diagnostics Information (past 7-30 days): 2021-02-06 12:37:14 bash Crash Executable: /bin/bash Details: dyld3 mode BUG IN CLIENT OF LIBPLATFORM: Trying to recursively lock an os_unfair_ lock 2021-02-06 00:43:03 Avast.app Crash (3 times) Executable: /Applications/Avast.app End of report