2019-12-15 19:26:36-05 WillsMBP Installer[27905]: @(#)PROGRAM:Install PROJECT:Install-1000 2019-12-15 19:26:36-05 WillsMBP Installer[27905]: @(#)PROGRAM:Installer PROJECT:Installer-965.1 2019-12-15 19:26:36-05 WillsMBP Installer[27905]: Hardware: MacBookPro16,1 @ 2.60 GHz (x 12), 16384 MB RAM 2019-12-15 19:26:36-05 WillsMBP Installer[27905]: Running OS Build: Mac OS X 10.15.1 (19B2093) 2019-12-15 19:26:36-05 WillsMBP Installer[27905]: Env: USER=school 2019-12-15 19:26:36-05 WillsMBP Installer[27905]: Env: COMMAND_MODE=unix2003 2019-12-15 19:26:36-05 WillsMBP Installer[27905]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin 2019-12-15 19:26:36-05 WillsMBP Installer[27905]: Env: LOGNAME=school 2019-12-15 19:26:36-05 WillsMBP Installer[27905]: Env: HOME=/Users/school 2019-12-15 19:26:36-05 WillsMBP Installer[27905]: Env: SHELL=/bin/zsh 2019-12-15 19:26:36-05 WillsMBP Installer[27905]: Env: TMPDIR=/var/folders/zs/vn6qx81x5qgcm80q2kw542m80000gp/T/ 2019-12-15 19:26:36-05 WillsMBP Installer[27905]: Env: __CF_USER_TEXT_ENCODING=0x1F6:0x0:0x0 2019-12-15 19:26:36-05 WillsMBP Installer[27905]: Env: XPC_SERVICE_NAME=com.apple.xpc.launchd.oneshot.0x10000069.Installer 2019-12-15 19:26:36-05 WillsMBP Installer[27905]: Env: XPC_FLAGS=0x0 2019-12-15 19:26:36-05 WillsMBP Installer[27905]: Microsoft Office Installation Log 2019-12-15 19:26:36-05 WillsMBP Installer[27905]: Opened from: /Users/school/Desktop/Help/Microsoft_Office_16.32.19120802_Installer.pkg 2019-12-15 19:26:36-05 WillsMBP Installer[27905]: Package Authoring Error: has an unsupported MIME type: image/data 2019-12-15 19:26:36-05 WillsMBP Installer[27905]: Package Authoring Error: has an unsupported MIME type: X-NSObject/NSNumber 2019-12-15 19:26:36-05 WillsMBP Installer[27905]: Package Authoring Error: has an unsupported MIME type: X-NSObject/NSNumber 2019-12-15 19:26:36-05 WillsMBP Installer[27905]: Package Authoring Error: has an unsupported MIME type: X-NSObject/NSNumber 2019-12-15 19:26:36-05 WillsMBP Installer[27905]: Failed to load specified background image 2019-12-15 19:26:36-05 WillsMBP Installer[27905]: Product archive /Users/school/Desktop/Help/Microsoft_Office_16.32.19120802_Installer.pkg trustLevel=350 2019-12-15 19:26:36-05 WillsMBP Installer[27905]: External component packages (1) trustLevel=350 2019-12-15 19:26:36-05 WillsMBP Installer[27905]: Could not load resource readme: (null) 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: PUKApplicationCloser: Plugins in to kill: ( ) 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: PUKApplicationCloser: Plugins in to kill: ( ) 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: PUKApplicationCloser: Done updateOpenAppsAndPlugIns! 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: PUKApplicationCloser: Alert did end with code: -1 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: ================================================================================ 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: User picked Standard Install 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: Choices selected for installation: 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: Install: "Microsoft Office" 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: Install: "Microsoft Word" 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: Microsoft_Office_16.32.19120802_Installer.pkg#Microsoft_Word_Internal.pkg : com.microsoft.word : 16.32.19120802 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: Install: "Microsoft Excel" 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: Microsoft_Office_16.32.19120802_Installer.pkg#Microsoft_Excel_Internal.pkg : com.microsoft.excel : 16.32.19120802 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: Install: "Microsoft PowerPoint" 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: Microsoft_Office_16.32.19120802_Installer.pkg#Microsoft_PowerPoint_Internal.pkg : com.microsoft.powerpoint : 16.32.19120802 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: Install: "Microsoft OneNote" 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: Microsoft_Office_16.32.19120802_Installer.pkg#Microsoft_OneNote_Internal.pkg : com.microsoft.onenote.mac : 16.32.19120802 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: Install: "Microsoft Outlook" 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: Microsoft_Office_16.32.19120802_Installer.pkg#Microsoft_Outlook_Internal.pkg : com.microsoft.outlook : 16.32.19120802 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: Install: "Microsoft OneDrive" 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: Microsoft_Office_16.32.19120802_Installer.pkg#OneDrive.pkg : com.microsoft.OneDrive : 19.70.410 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: Install: "Microsoft AutoUpdate" 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: Microsoft_Office_16.32.19120802_Installer.pkg#Office16_all_autoupdate.pkg : com.microsoft.autoupdate : 4.18.19120802 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: Microsoft_Office_16.32.19120802_Installer.pkg#Office16_all_licensing.pkg : com.microsoft.licensing : 16.32.19120802 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: Microsoft_Office_16.32.19120802_Installer.pkg#Office_fonts.pkg : com.microsoft.office.fonts : 0 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: Microsoft_Office_16.32.19120802_Installer.pkg#Office_frameworks.pkg : com.microsoft.office.frameworks : 0 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: Microsoft_Office_16.32.19120802_Installer.pkg#Office_proofing.pkg : com.microsoft.office.proofing : 0 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: ================================================================================ 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: It took 0.00 seconds to summarize the package selections. 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: location = file://localhost 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/Users/school/Desktop/Help/Microsoft_Office_16.32.19120802_Installer.pkg#Microsoft_Word_Internal.pkg 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/Users/school/Desktop/Help/Microsoft_Office_16.32.19120802_Installer.pkg#Microsoft_Excel_Internal.pkg 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/Users/school/Desktop/Help/Microsoft_Office_16.32.19120802_Installer.pkg#Microsoft_PowerPoint_Internal.pkg 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/Users/school/Desktop/Help/Microsoft_Office_16.32.19120802_Installer.pkg#Microsoft_OneNote_Internal.pkg 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/Users/school/Desktop/Help/Microsoft_Office_16.32.19120802_Installer.pkg#Microsoft_Outlook_Internal.pkg 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/Users/school/Desktop/Help/Microsoft_Office_16.32.19120802_Installer.pkg#OneDrive.pkg 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/Users/school/Desktop/Help/Microsoft_Office_16.32.19120802_Installer.pkg#Office16_all_autoupdate.pkg 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/Users/school/Desktop/Help/Microsoft_Office_16.32.19120802_Installer.pkg#Office16_all_licensing.pkg 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/Users/school/Desktop/Help/Microsoft_Office_16.32.19120802_Installer.pkg#Office_fonts.pkg 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/Users/school/Desktop/Help/Microsoft_Office_16.32.19120802_Installer.pkg#Office_frameworks.pkg 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/Users/school/Desktop/Help/Microsoft_Office_16.32.19120802_Installer.pkg#Office_proofing.pkg 2019-12-15 19:26:52-05 WillsMBP Installer[27905]: Set authorization level to root for session 2019-12-15 19:26:54-05 WillsMBP Installer[27905]: Administrator authorization granted. 2019-12-15 19:26:54-05 WillsMBP Installer[27905]: Will use PK session 2019-12-15 19:26:54-05 WillsMBP Installer[27905]: Using authorization level of root for IFPKInstallElement 2019-12-15 19:26:54-05 WillsMBP Installer[27905]: PackageKit: Ignoring on-disk component at /Applications/OneDrive.app since identifier (com.microsoft.OneDrive-mac) does not match package (com.microsoft.OneDrive) 2019-12-15 19:27:01-05 WillsMBP Installer[27905]: Starting installation: 2019-12-15 19:27:01-05 WillsMBP Installer[27905]: Configuring volume "Macintosh HD" 2019-12-15 19:27:01-05 WillsMBP Installer[27905]: Preparing disk for local booted install. 2019-12-15 19:27:01-05 WillsMBP Installer[27905]: Free space on "Macintosh HD": 381.96 GB (381962055680 bytes). 2019-12-15 19:27:01-05 WillsMBP Installer[27905]: Create temporary directory "/var/folders/zs/vn6qx81x5qgcm80q2kw542m80000gp/T//Install.27905kueLGf" 2019-12-15 19:27:01-05 WillsMBP Installer[27905]: IFPKInstallElement (11 packages) 2019-12-15 19:27:02-05 WillsMBP Installer[27905]: PackageKit: Ignoring on-disk component at /Applications/OneDrive.app since identifier (com.microsoft.OneDrive-mac) does not match package (com.microsoft.OneDrive) 2019-12-15 19:27:02-05 WillsMBP installd[4678]: PackageKit: Adding client PKInstallDaemonClient pid=27905, uid=502 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer) 2019-12-15 19:27:02-05 WillsMBP Installer[27905]: PackageKit: Enqueuing install with framework-specified quality of service (utility) 2019-12-15 19:27:02-05 WillsMBP installd[4678]: PackageKit: ----- Begin install ----- 2019-12-15 19:27:02-05 WillsMBP installd[4678]: PackageKit: request=PKInstallRequest <11 packages, destination=/> 2019-12-15 19:27:02-05 WillsMBP installd[4678]: PackageKit: packages=( "", "", "", "", "", "", "", "", "", "", "" ) 2019-12-15 19:27:02-05 WillsMBP installd[4678]: PackageKit: Set reponsibility for install to 27905 2019-12-15 19:27:11-05 WillsMBP installd[4678]: PackageKit: Extracting file://localhost/Users/school/Desktop/Help/Microsoft_Office_16.32.19120802_Installer.pkg#Microsoft_Word_Internal.pkg (destination=/Library/InstallerSandboxes/.PKInstallSandboxManager/97EED70B-6BCE-459E-8CC2-524FD1AA470C.activeSandbox/Root/Applications, uid=0) 2019-12-15 19:27:19-05 WillsMBP installd[4678]: PackageKit: Extracting file://localhost/Users/school/Desktop/Help/Microsoft_Office_16.32.19120802_Installer.pkg#Microsoft_Excel_Internal.pkg (destination=/Library/InstallerSandboxes/.PKInstallSandboxManager/97EED70B-6BCE-459E-8CC2-524FD1AA470C.activeSandbox/Root/Applications, uid=0) 2019-12-15 19:27:23-05 WillsMBP installd[4678]: PackageKit: Extracting file://localhost/Users/school/Desktop/Help/Microsoft_Office_16.32.19120802_Installer.pkg#Microsoft_PowerPoint_Internal.pkg (destination=/Library/InstallerSandboxes/.PKInstallSandboxManager/97EED70B-6BCE-459E-8CC2-524FD1AA470C.activeSandbox/Root/Applications, uid=0) 2019-12-15 19:27:26-05 WillsMBP installd[4678]: PackageKit: Extracting file://localhost/Users/school/Desktop/Help/Microsoft_Office_16.32.19120802_Installer.pkg#Microsoft_OneNote_Internal.pkg (destination=/Library/InstallerSandboxes/.PKInstallSandboxManager/97EED70B-6BCE-459E-8CC2-524FD1AA470C.activeSandbox/Root/Applications, uid=0) 2019-12-15 19:27:28-05 WillsMBP installd[4678]: PackageKit: Extracting file://localhost/Users/school/Desktop/Help/Microsoft_Office_16.32.19120802_Installer.pkg#Microsoft_Outlook_Internal.pkg (destination=/Library/InstallerSandboxes/.PKInstallSandboxManager/97EED70B-6BCE-459E-8CC2-524FD1AA470C.activeSandbox/Root/Applications, uid=0) 2019-12-15 19:27:31-05 WillsMBP installd[4678]: PackageKit: Extracting file:///Users/school/Desktop/Help/Microsoft_Office_16.32.19120802_Installer.pkg#OneDrive.pkg (destination=/Library/InstallerSandboxes/.PKInstallSandboxManager/97EED70B-6BCE-459E-8CC2-524FD1AA470C.activeSandbox/Root/Applications, uid=0) 2019-12-15 19:27:31-05 WillsMBP installd[4678]: PackageKit: Extracting file://localhost/Users/school/Desktop/Help/Microsoft_Office_16.32.19120802_Installer.pkg#Office16_all_autoupdate.pkg (destination=/Library/InstallerSandboxes/.PKInstallSandboxManager/97EED70B-6BCE-459E-8CC2-524FD1AA470C.activeSandbox/Root/Library/Application Support/Microsoft/MAU2.0, uid=0) 2019-12-15 19:27:32-05 WillsMBP installd[4678]: PackageKit: Extracting file://localhost/Users/school/Desktop/Help/Microsoft_Office_16.32.19120802_Installer.pkg#Office16_all_licensing.pkg (destination=/Library/InstallerSandboxes/.PKInstallSandboxManager/97EED70B-6BCE-459E-8CC2-524FD1AA470C.activeSandbox/Root, uid=0) 2019-12-15 19:27:32-05 WillsMBP installd[4678]: PackageKit: Extracting file://localhost/Users/school/Desktop/Help/Microsoft_Office_16.32.19120802_Installer.pkg#Office_fonts.pkg (destination=/Library/InstallerSandboxes/.PKInstallSandboxManager/97EED70B-6BCE-459E-8CC2-524FD1AA470C.activeSandbox/Root/private/tmp/com.microsoft.package.DFonts, uid=0) 2019-12-15 19:27:35-05 WillsMBP installd[4678]: PackageKit: Extracting file://localhost/Users/school/Desktop/Help/Microsoft_Office_16.32.19120802_Installer.pkg#Office_frameworks.pkg (destination=/Library/InstallerSandboxes/.PKInstallSandboxManager/97EED70B-6BCE-459E-8CC2-524FD1AA470C.activeSandbox/Root/private/tmp/com.microsoft.package.Frameworks, uid=0) 2019-12-15 19:27:49-05 WillsMBP installd[4678]: PackageKit: Extracting file://localhost/Users/school/Desktop/Help/Microsoft_Office_16.32.19120802_Installer.pkg#Office_proofing.pkg (destination=/Library/InstallerSandboxes/.PKInstallSandboxManager/97EED70B-6BCE-459E-8CC2-524FD1AA470C.activeSandbox/Root/private/tmp/com.microsoft.package.Proofing_Tools, uid=0) 2019-12-15 19:27:52-05 WillsMBP installd[4678]: PackageKit: prevent user idle system sleep 2019-12-15 19:27:52-05 WillsMBP installd[4678]: PackageKit: suspending backupd 2019-12-15 19:27:52-05 WillsMBP install_monitor[27992]: Temporarily excluding: /Applications, /Library, /System, /bin, /private, /sbin, /usr 2019-12-15 19:27:52-05 WillsMBP install_monitor[27992]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr 2019-12-15 19:27:52-05 WillsMBP installd[4678]: PackageKit: releasing backupd 2019-12-15 19:27:52-05 WillsMBP installd[4678]: PackageKit: allow user idle system sleep 2019-12-15 19:27:52-05 WillsMBP installd[4678]: PackageKit: Cleared responsibility for install from 27905. 2019-12-15 19:27:52-05 WillsMBP installd[4678]: PackageKit: Cleared permissions on Installer.app 2019-12-15 19:27:52-05 WillsMBP installd[4678]: PackageKit: Install Failed: Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory" UserInfo={NSFilePath=/private/tmp/PKInstallSandbox.XXXXXX} { NSFilePath = "/private/tmp/PKInstallSandbox.XXXXXX"; } 2019-12-15 19:27:52-05 WillsMBP installd[4678]: PackageKit: Running idle tasks 2019-12-15 19:27:52-05 WillsMBP Installer[27905]: install:didFailWithError:Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory" UserInfo={NSFilePath=/private/tmp/PKInstallSandbox.XXXXXX} 2019-12-15 19:27:52-05 WillsMBP installd[4678]: PackageKit: Removing client PKInstallDaemonClient pid=27905, uid=502 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer) 2019-12-15 19:27:53-05 WillsMBP Installer[27905]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance. 2019-12-15 19:27:53-05 WillsMBP Installer[27905]: IFDInstallController C4F7E0 state = 8 2019-12-15 19:27:53-05 WillsMBP Installer[27905]: Displaying 'Install Failed' UI. 2019-12-15 19:27:53-05 WillsMBP Installer[27905]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'. 2019-12-15 19:28:00-05 WillsMBP installd[4678]: PackageKit: Done with sandbox removals