EtreCheck version: 5.5.5 (5111) Report generated: 2020-05-10 12:59:21 Download EtreCheck from https://etrecheck.com Runtime: 6:17 Performance: Below Average Sandbox: Enabled Full drive access: Enabled Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Low performance - EtreCheck report took an unusually long time to run. Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: iMac (21.5-inch, 2017) iMac Model: iMac18,1 2.3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 8 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2133 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2133 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB iMac 1920 x 1080 C32F391 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - H******************** Data (APFS) [APFS Virtual drive] (Shared - 147.45 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk1s5 - H****************** (APFS) (Shared - 11.16 GB used) Mounted Volumes: disk1s1 - H******************** Data [APFS Virtual drive] 1000.00 GB (Shared - 147.45 GB used, 840.03 GB available, 836.27 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 4.30 GB used, 836.27 GB free) APFS Mount point: /private/var/vm disk1s5 - H****************** 1000.00 GB (Shared - 11.16 GB used, 840.03 GB available, 836.27 GB free) APFS Mount point: / Read-only: Yes Network: Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en0: Ethernet plug Interface en5: iPhone Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.4 (19E287) Time since boot: Less than an hour Notifications: *** one notification (one scheduled) EtreCheck.app 3 notifications Safari.app 7 notifications Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist Executable: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true Details: Exact match found in the whitelist - probably OK Apps: 3 Kernel Extensions: /Library/Extensions AmbrosiaAudioSupport.kext (4.2 - SDK 10.9) SteamInput.kext (4357.73.42 - SDK 10.13) SteamInput-DS4v1.kext (4357.73.42 - SDK 10.9) YamDisplayDriver.kext (1.0.4 - SDK 10.12) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 171 Apple tasks [Running] 125 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 183 Apple tasks [Running] 118 Apple tasks Launch Agents: [Other] com.adobe.AdobeCreativeCloud.plist (? faec172d - installed 2019-06-11) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-04-21) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-12) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-12) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-04-09) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-23) Launch Daemons: [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-12-27) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist (Valve Corporation - installed 2019-04-25) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-03-20) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-03-12) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-04-09) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-04-09) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-23) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-12-09) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-05-10) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2020-05-09) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-04-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-04-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] StartUpHelper (Spotify - installed 2019-03-16) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-12-27) Safari Extensions: Honey (App Store - installed 2020-02-06) Time Machine: Time Machine Not Configured! Performance: System Load: 2.68 (1 min ago) 2.13 (5 min ago) 1.79 (15 min ago) Nominal I/O speed: 7.01 MB/s File system: 39.79 seconds Write speed: 63 MB/s Read speed: 76 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 4 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 20.38 % (?) EtreCheck 4.41 % (App Store) knowledge-agent 1.09 % (Apple) nsurlstoraged 0.51 % (Apple) Google Chrome 0.41 % (Google, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 513 MB (App Store) Google Chrome 217 MB (Google, Inc.) Activity Monitor 121 MB (Apple) AMPDevicesAgent 78 MB (Apple) Finder 78 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 2 MB / 428 KB (?) CategoriesService.xpc 10 KB / 1 KB (Apple) SystemUIServer 0 B / 64 B (Apple) mdworker_shared 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 308 MB Used RAM: 5.27 GB Cached files: 2.43 GB Available RAM: 2.73 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-04-17 Microsoft PowerPoint (16.36.20041300) 2020-04-17 Microsoft Outlook (16.36.20041300) 2020-04-17 Microsoft OneNote (16.36.20041300) 2020-04-17 Microsoft Excel (16.36.20041300) 2020-04-23 Microsoft AutoUpdate (4.22.20042003) 2020-04-24 Microsoft Word (16.36.20041300) 2020-05-02 XProtectPlistConfigData (2120) 2020-05-03 Mactracker (7.9.1) 2020-05-04 Steam Input (4357.73.42) 2020-05-04 AmbrosiaAudioSupport (4.2) 2020-05-04 Twitter (8.18.1) 2020-05-08 macOS Catalina 10.15.4 Update 2020-05-08 Gatekeeper Compatibility Data (1.0) 2020-05-08 MRTConfigData (1.59) 2020-05-10 CleanMyMac X (4.6.2) 2020-05-10 Disk Speed Test (3.2) 2020-05-10 EtreCheck (5.5.5) Clean up: /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud Executable not found Diagnostics Information (past 7-30 days): 2020-05-10 11:59:57 com.apple.appkit.xpc.openAndSavePanelService Crash Executable: /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/com.apple.appkit.xpc.openAndSavePanelService.xpc/Contents/MacOS/com.apple.appkit.xpc.openAndSavePanelService Details: dyld3 mode 2020-05-10 11:20:11 Farming Simulator 2019.app Crash (21 times) Executable: /Users/***/Library/Application Support/Steam/*/Farming Simulator 2019.app 2020-05-10 10:29:37 signpost_reporter High CPU Use (2 times) Executable: /usr/libexec/signpost_reporter 2020-05-08 20:00:56 System Preferences.app Hang Executable: /System/Applications/System Preferences.app 2020-05-08 18:51:42 com.apple.iCloudHelper Crash Executable: /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/XPCServices/com.apple.iCloudHelper.xpc/Contents/MacOS/com.apple.iCloudHelper Details: dyld3 mode End of report