EtreCheck version: 5.1 (5A022) Report generated: 2018-12-15 20:19:13 Download EtreCheck from https://etrecheck.com Runtime: 9:16 Performance: Below Average Problem: Other problem Description: Computer will just shut down several times a day, as if its been disconnected. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. Low performance - EtreCheck report took over 5 minutes to run. This is unusual. 32-bit Apps - This machine has 32-bits apps that may have problems in the future. Abnormal shutdown - Your machine shut down abnormally. Hardware Information: iMac (Retina 5K, 27-inch, 2017) iMac Model: iMac18,3 1 3.8 GHz Intel Core i5 (i5-7600K) CPU: 4-core 8 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR4 2400 ok BANK 0/DIMM1 - Empty BANK 1/DIMM0 - 4 GB DDR4 2400 ok BANK 1/DIMM1 - Empty Video Information: Radeon Pro 580 - VRAM: 8192 MB iMac 5120 x 2880 Drives: disk0 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 121.02 GB disk1 - APPLE HDD ST2000DM001 2.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Container] 2.00 TB disk2 [APFS Virtual drive] 2.00 TB (Shared by 4 volumes) disk2s1 - Macintosh HD (APFS) (Shared - 1.00 TB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 45 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 517 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk3 - Seagate Expansion 3.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - S***********************************e (Journaled HFS+) 3.00 TB (998.65 GB used) disk4 - BUFFALO HD-PNFU3 2.00 TB External USB 5 Gbit/s USB disk4s1 - B**************************************p (Journaled HFS+) 2.00 TB (1.93 TB used) disk5 - JetFlash Transcend 32GB 31.59 GB External USB 5 Gbit/s USB disk5s1 - T*******0 (MS-DOS FAT32) 31.59 GB (13.23 GB used) disk6 - BUFFALO HD-PNFU3 2.00 TB External USB 5 Gbit/s USB disk6s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk6s2 - V*************************) (Journaled HFS+) 2.00 TB (1.64 TB used) Mounted Volumes: disk2s1 - Macintosh HD 2.00 TB (995.55 GB free) APFS Mount point: / disk2s4 - VM [APFS VM] (Shared - 2.15 GB used) APFS Mount point: /private/var/vm disk3s2 - S***********************************e 3.00 TB (2.00 TB free) Journaled HFS+ Mount point: /Volumes/S***********************************e disk4s1 - B**************************************p 2.00 TB (69.95 GB free) Journaled HFS+ Mount point: /Volumes/B**************************************p disk5s1 - T*******0 31.59 GB (18.35 GB free) MS-DOS FAT32 Mount point: /Volumes/T*******0 disk6s2 - V*************************) 2.00 TB (357.70 GB free) Journaled HFS+ Mount point: /Volumes/V*************************) Network: Interface en0: Ethernet Interface en6: iPhone Interface en5: iPad Interface en1: AirPort 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 28.67 GB available System Software: macOS Mojave 10.14.2 (18C54) Time since boot: About 3 hours Security: System Status Gatekeeper Enabled System Integrity Protection Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/ca.indev.MailTagsHelper.agent.plist Executable: ~/Library/Application Support/Indev/MailTagsHelper.app/Contents/MacOS/MailTagsHelper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.sharpcast.xfsmond.plist Executable: /Library/Application Support/SugarSync/scxfsmond -log error -launchd Details: Exact match found in the whitelist - probably OK 32-bit Applications: 121 32-bit apps Kernel Extensions: /Applications/AppleTools (Chinese)/畫面錄影.app [Not Loaded] VaraAudio.kext (1.0.1) /Applications/Toast 11 Titanium/Spin Doctor.app [Not Loaded] Terminus.kext (4) /Applications/Toast Titanium.app [Not Loaded] TDIXController.kext (2.0) /System/Library/Extensions [Not Loaded] LogitechHIDDevices.kext (2.6.0) [Not Loaded] RoxioBluRaySupport.kext (1.1.6) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 164 Apple tasks [Running] 119 Apple tasks System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 175 Apple tasks [Running] 120 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.oracle.java.Java-Updater.plist (? 6f59be03 - installed 2018-04-16) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-12-09) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18) [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2011-06-26) Launch Daemons: [Loaded] com.adobe.fpsaud.plist (? 2afb3af7 - installed 2017-04-27) [Loaded] jp.co.canon.MasterInstaller.plist (? d0637166 - installed 2017-01-24) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-18) [Loaded] uk.co.canimaansoftware.ClamXavHelper.plist (Mark Allan - installed 2017-09-20) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-10-15) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-12-09) [Loaded] net.witopia.WiTopiaHelper.plist (SparkLabs Pty Ltd - installed 2015-07-19) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-04-16) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2018-11-30) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-09-10) [Loaded] com.sharpcast.xfsmond.plist (? 8ba213a8 - installed 2017-06-17) [Loaded] uk.co.canimaansoftware.ClamXavHelperUpdater.plist (Mark Allan - installed 2018-11-20) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-12-11) [Loaded] com.valvesoftware.steamclean.plist (? 0 - installed 2018-02-19) [Loaded] uk.co.canimaansoftware.clamxav.UninstallWatcher.plist (Mark Allan - installed 2018-12-14) [Running] ca.indev.MailTagsHelper.agent.plist (? 0 - installed 2013-09-06) [Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2018-07-01) User Login Items: AirPort Base Station Agent.app (Apple - installed 2018-09-21) (/System/Library/CoreServices/AirPort Base Station Agent.app) BetterTouchTool.app (Andreas Hegenberg - installed 2018-12-13) (/Applications/BetterTouchTool.app) EvernoteHelper.app (Evernote - installed 2018-11-20) (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app) Plex Media Server.app (Plex Inc. - installed 2018-06-08) (/Applications/Plex Media Server.app) System Events.app (Apple - installed 2018-12-14) (/System/Library/CoreServices/System Events.app) System Preferences.app (Apple - installed 2018-12-14) (/Applications/System Preferences.app) Internet Plug-ins: Flip4Mac WMV Plugin: 2.3.2.6 (installed 2010-02-20) FlashPlayer-10.6: 25.0.0.171 (installed 2017-06-11) QuickTime Plugin: 7.7.3 (installed 2018-12-14) Flash Player: 25.0.0.171 (installed 2017-06-11) EPPEX Plugin: 10.0 (installed 2016-05-23) iPhotoPhotocast: 7.0 (installed 2010-04-20) OfficeLiveBrowserPlugin: 12.2.3 (installed 2010-04-22) Silverlight: 5.1.41105.0 (installed 2016-01-07) JavaAppletPlugin: Java 8 Update 161 build 12 (installed 2018-04-16) User Internet Plug-ins: Picasa: 1.0 (installed 2009-07-30) RealPlayer Plugin: Safari Extensions: InstapaperIt-1.safariextz - ElasticThreads - http://elasticthreads.tumblr.com (installed 2011-09-03) Ultimate Status Bar.safariextz - Karl Dearden - http://ultimatestatusbar.com/ (installed 2013-11-06) Add To Amazon Wish List-1.safariextz - Amazon.com - http://www.amazon.com/wishlist?ref=cm_wl_saf_ext (installed 2011-07-21) feedly.safariextz - The feedly team - http://www.feedly.com (installed 2013-06-24) Forest.safariextz - SeekrTech - https://www.forestapp.cc/ (installed 2018-05-30) Translate.safariextz - SideTree.com - Apps for Mac - http://SideTree.com/extensions.html#Translate (installed 2017-09-08) Evernote Web Clipper.safariextz - Evernote Corp. - http://evernote.com (installed 2014-01-16) 3rd Party Preference Panes: Cameras (installed 2010-04-24) Déjà Vu (installed 2010-12-13) Flash Player (installed 2017-04-27) Flip4Mac WMV (installed 2010-02-20) FUSE for OS X (OSXFUSE) (installed 2013-11-24) Java (installed 2017-12-20) Perian (installed 2011-07-24) Time Machine: Skip System Files: No Mobile backups: No Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 2.00 TB - Disk used: 1.00 TB Destinations: S***********************************e [Local] (Last used) Total size: 3.00 TB Total number of backups: 43 Oldest backup: 2018-10-29 07:28:12 Last backup: 2018-12-15 19:37:04 W********************p [Local] Total size: 2.00 TB Total number of backups: 49 Oldest backup: 2018-03-08 08:45:27 Last backup: 2018-12-12 09:14:00 B*******************************e [Local] Total size: 2.00 TB Total number of backups: 29 Oldest backup: 2018-10-03 22:11:35 Last backup: 2018-10-18 14:38:32 B**************************************p [Local] Total size: 2.00 TB Total number of backups: 32 Oldest backup: 2018-09-20 22:35:41 Last backup: 2018-12-15 18:14:12 Performance: System Load: 1.47 (1 min ago) 0.98 (5 min ago) 0.91 (15 min ago) Nominal I/O speed: 0.00 MB/s File system: 62.37 seconds Write speed: 118 MB/s Read speed: 137 MB/s CPU Usage: Type Overall System 5 % User 4 % Idle 91 % Top Processes by CPU: Process (count) CPU (Source - Location) backupd 8.06 % (Apple) kernel_task 4.60 % (Apple) WindowServer 3.52 % (Apple) mds 2.96 % (Apple) EtreCheckPro 2.78 % (Etresoft, Inc.) Top Processes by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 596 MB (Etresoft, Inc.) mdworker_shared (24) 444 MB (Apple) Dock 302 MB (Apple) mds_stores 245 MB (Apple) Safari 242 MB (Apple) Top Processes by Network Use: Process Input / Output (Source - Location) mDNSResponder 1 MB / 120 KB (Apple) apsd 63 KB / 29 KB (Apple) rapportd 14 KB / 29 KB (Apple) nsurlsessiond 147 B / 2 KB (Apple) netbiosd 810 B / 558 B (Apple) Virtual Memory Information: Available RAM 2.81 GB Free RAM 526 MB Used RAM 5.19 GB Cached files 2.30 GB Swap Used 0 B Software Installs (past 30 days): Install Date Name (Version) 2018-11-18 SuperDuper! (3.2.4) 2018-12-06 Gatekeeper Configuration Data (157) 2018-12-09 Microsoft AutoUpdate (4.5.18110402) 2018-12-09 Microsoft OneNote for Mac (16.19.18110915) 2018-12-09 Microsoft Outlook for Mac (16.19.18110915) 2018-12-09 Microsoft Word for Mac (16.19.18110915) 2018-12-09 Microsoft PowerPoint for Mac (16.19.18110915) 2018-12-09 Microsoft Excel for Mac (16.19.18110915) 2018-12-12 XProtectPlistConfigData (2101) 2018-12-13 MRTConfigData (1.38) 2018-12-14 LINE (5.12.0) Diagnostics Information (past 7 days): 2018-12-15 16:45:32 Last Shutdown Cause: 0 - Power loss 2018-12-14 16:47:34 bird Crash /System/Library/PrivateFrameworks/CloudDocsDaemon.framework/Versions/A/Support/bird dyld3 mode Assertion failed: ( locked for more than 1 minute, aborting... 2018-12-13 08:40:37 adprivacyd Crash /usr/libexec/adprivacyd dyld3 mode 2018-12-09 19:00:01 Evernote.app CPU /Applications/Evernote.app 2018-12-09 15:14:41 Notes.app Hang /Applications/Notes.app End of report