EtreCheck version: 6.1.9 (6B057) Report generated: 2020-02-11 14:52:13 Download EtreCheck from https://etrecheck.com Runtime: 18:04 Performance: Poor Problem: Beachballing Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Antivirus software problems - Antivirus software is causing performance problems. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Hardware Information: iMac (Retina 4K, 21.5-inch, Late 2015) iMac Model: iMac16,2 1 2.8 GHz Quad-Core Intel Core i5 (i5-5575R) CPU: 4-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867  BANK 1/DIMM0 - 4 GB DDR3 1867  Video Information: Intel Iris Pro Graphics 6200 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD ST1000LM024 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 443.58 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 81 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 527 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.06 GB used) Mounted Volumes: disk1s1 - M************ Data [APFS Virtual drive] 1000.00 GB (Shared - 443.58 GB used - 540.25 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 1000.00 GB (Shared - 81 MB used - 540.25 GB free) APFS Mount point: /Volumes/Preboot disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 4.30 GB used - 540.25 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 1000.00 GB (Shared - 11.06 GB used - 540.25 GB free) APFS Mount point: / Read-only: Yes Network: Interface en0: Ethernet Interface en6: iPad Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en5: iPhone Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 40.42 GB available System Software: macOS Catalina 10.15.3 (19D76) Time since boot: Less than an hour Security: System Status Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK 32-bit Applications: 34 32-bit apps Kernel Extensions: /Library/Extensions [Not Loaded] PassportMaxDriver.kext (1.0) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 171 Apple tasks [Running] 124 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 178 Apple tasks [Running] 122 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-09) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-11-27) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-11-27) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-11-27) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-02-05) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-09) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-12-02) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-11-27) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-01-27) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-08-20) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-02-11) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-02-05) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-16) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2015-06-04) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-11-27) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-01-23) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-21) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-01-30) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-01-30) User Login Items: Dropbox (Dropbox, Inc. - installed 2020-02-04) (Application - /Applications/Dropbox.app) SMARTUtilityMenuItem (Volitans Software - installed 2019-06-15) (Modern Login Item - /Applications/SMART Utility.app/Contents/Library/LoginItems/SMARTUtilityMenuItem.app) Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-11-27) FlashPlayer-10.6: 32.0.0.330 (Adobe Systems, Inc. - installed 2020-02-11) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-12-21) AdobePDFViewer: 19.021.20061 (Adobe Systems, Inc. - installed 2019-12-21) Flash Player: 32.0.0.330 (Adobe Systems, Inc. - installed 2020-02-11) SharePointBrowserPlugin: 14.7.3 (? - installed 2017-04-16) PepperFlashPlayer: 32.0.0.330 (Adobe Systems, Inc. - installed 2020-02-11) Silverlight: 5.1.41212.0 (? - installed 2016-06-14) DirectorShockwave: 12.2.5r195 (? - installed 2016-08-31) User Internet Plug-ins: ZoomUsPlugIn: 4.4.53582.0519 (Zoom Video Communications, Inc. - installed 2019-05-22) 3rd Party Preference Panes: Flash Player (installed 2020-01-27) Time Machine: Auto backup: Yes Volumes being backed up: M************ Data: Disk size: 1000.00 GB - Disk used: 459.75 GB Destinations: F********************e [Local] (Last used) Total size: 3.00 TB Total number of backups: 4 Oldest backup: 2016-03-10 15:03:56 Last backup: 2016-03-10 18:09:41 7 local snapshots Oldest local snapshot: 2020-02-10 22:04:18 Last local snapshot: 2020-02-11 14:20:30 Performance: System Load: 1.77 (1 min ago) 2.01 (5 min ago) 1.19 (15 min ago) Nominal I/O speed: 4.30 MB/s File system: 44.48 seconds Write speed: 39 MB/s Read speed: 47 MB/s CPU Usage Snapshot: Type Overall System 3 % User 6 % Idle 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Activity Monitor 15.94 % (Apple) WindowServer 11.34 % (Apple) kernel_task 3.85 % (Apple) EtreCheckPro 3.46 % (Etresoft, Inc.) AdobeGCClient 2.96 % (Adobe Systems, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 524 MB (Etresoft, Inc.) mdworker_shared (24) 328 MB (Apple) Dropbox (3) 296 MB (Dropbox, Inc.) Adobe CEF Helper (3) 280 MB (Adobe Systems, Inc.) Dropbox Web Helper (3) 214 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 600 KB / 63 KB (Apple) Dropbox 60 KB / 239 KB (Dropbox, Inc.) apsd 8 KB / 61 KB (Apple) nsurlsessiond 12 KB / 2 KB (Apple) netbiosd 9 KB / 3 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 2 (Apple) AdobeGCClient 1 (Adobe Systems, Inc.) Activity Monitor 1 (Apple) Adobe CEF Helper (3) 0 (Adobe Systems, Inc.) AXVisualSupportAgent 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 846 MB Used RAM: 3.89 GB Cached files: 3.28 GB Available RAM: 4.11 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-02-05 XProtectPlistConfigData (2113) 2020-02-05 MRTConfigData (1.54) 2020-02-06 Kindle (1.27.0) 2020-02-11 Adobe Flash Player (32.0.0.330) 2020-02-11 Adobe Pepper Flash Player (32.0.0.330) 2020-02-11 Malwarebytes for Mac (1.0) Diagnostics Information (past 7 days): 2020-02-10 07:49:55 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter End of report