EtreCheckPro version: 6.5.3 (6F011) Report generated: 2021-11-02 19:45:01 Download EtreCheckPro from https://etrecheck.com Runtime: 2:38 Performance: Excellent Problem: Other problem Description: Big Sur Update 16.6.1 Fails to install on iMac Late 2015 with Big Sur 16.5.1 installed Major Issues: Anything that appears on this list needs immediate attention. Security updates disabled - Security updates are disabled. This computer is at risk of malware infection. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Heavy RAM usage - Apps are using a large amount of RAM. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) iMac Model: iMac17,1 4 GHz Quad-Core Intel Core i7 (i7-6700K) CPU: 4-core 32 GB RAM - At maximum BANK 0/DIMM0 - 8 GB DDR3 1867 BANK 0/DIMM1 - 8 GB DDR3 1867 BANK 1/DIMM0 - 8 GB DDR3 1867 BANK 1/DIMM1 - 8 GB DDR3 1867 Video Information: AMD Radeon R9 M395X - VRAM: 4 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE HDD ST3000DM001 3.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 3.00 TB disk2 [APFS Virtual drive] 3.12 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 504.93 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 284 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 623 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk2s5 (APFS) [APFS Container] (Shared - 15.33 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.33 GB used) disk2s6 - Update (APFS) (Shared - 114 MB used) disk1 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) Internal PCI 8.0 GT/s x4 Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 121.12 GB disk2 [APFS Virtual drive] 3.12 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 504.93 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 284 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 623 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk2s5 (APFS) [APFS Container] (Shared - 15.33 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.33 GB used) disk2s6 - Update (APFS) (Shared - 114 MB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] 3.12 TB (Shared - 504.93 GB used, 2.60 TB available, 2.59 TB free) APFS Mount point: /System/Volumes/Data disk2s2 - Preboot [APFS Preboot] 3.12 TB (Shared - 284 MB used, 2.59 TB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 3.12 TB (Shared - 1 MB used, 2.59 TB free) APFS Mount point: /System/Volumes/VM disk2s5s1 - Macintosh HD [APFS Snapshot] 3.12 TB (Shared - 15.33 GB used, 2.60 TB available, 2.59 TB free) APFS Mount point: / Read-only: Yes disk2s6 - Update 3.12 TB (Shared - 114 MB used, 2.59 TB free) APFS Mount point: /System/Volumes/Update Network: Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en0: Ethernet Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 798 MB available Printer sharing: Enabled Screen sharing: Enabled System Software: macOS Big Sur 11.5.1 (20G80) Time since boot: Less than an hour Configuration Files: /etc/hosts - Count: 1 Notifications: EtreCheckPro.app one notification Safari.app 7 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Security Updates: Disabled Antivirus software: Malwarebytes Printer sharing: Enabled Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveStandaloneUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.acronis.aakore.plist Executable: /Library/Application Support/Acronis/Agent/aakore run Details: Close match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Old Applications: 11 x86-only apps Kernel Extensions: /Library/Extensions [Loaded] fileprotector.kext - com.acronis.fileprotector (3.0.0 - SDK 10.16) [Loaded] ngscan.kext - com.acronis.ngscan (1.0 - SDK 10.16) [Loaded] filterframework.kext - com.acronis.notifyframework (1.0 - SDK 10.16) [Loaded] systeminterceptors.kext - com.acronis.systeminterceptors (1.0 - SDK 10.16) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9) System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 193 Apple tasks [Running] 135 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 189 Apple tasks [Running] 129 Apple tasks Launch Daemons: [Loaded] com.ProtectStar.PrivilegedHelperTool.plist (ProtectStar Incorporated - installed 2019-04-19) [Running] com.acronis.aakore.plist (? 2aaca6ee - installed 2021-03-29) [Loaded] com.acronis.acep.plist (Acronis International GmbH - installed 2021-08-15) [Running] com.acronis.active_protection.plist (Acronis International GmbH - installed 2021-08-15) [Running] com.acronis.framework_support.plist (Acronis International GmbH - installed 2021-08-15) [Running] com.acronis.helpertool.plist (Acronis International GmbH - installed 2021-08-15) [Running] com.acronis.mms_mini.plist (Acronis International GmbH - installed 2021-08-15) [Running] com.acronis.mobile_backup_server.plist (Acronis International GmbH - installed 2021-08-15) [Running] com.acronis.mobile_backup_status_server.plist (Acronis International GmbH - installed 2021-08-15) [Running] com.acronis.scheduler.plist (Acronis International GmbH - installed 2021-08-15) [Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2021-05-25) [Other] com.kaspersky.sysextctrld.plist (? ac5f7f8f - installed 2021-03-18) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-02-07) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (? f39826f0 - installed 2019-07-12) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (? a510a00 - installed 2019-07-12) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-10-12) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-06-09) [Loaded] com.piriform.ccleaner.CCleanerAgent.plist (Piriform Ltd - installed 2020-10-14) [Other] com.simplexsolutionsinc.vpnguardMac.vpnservice.plist (KeepSolid Inc. - installed 2018-10-22) Launch Agents: [Running] com.acronis.monitor.plist (Acronis International GmbH - installed 2021-08-15) [Other] com.microsoft.OneDriveStandaloneUpdater.plist (? b97e8726 - installed 2019-07-12) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-10-12) User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.logos.LogosIndexer.plist (Faithlife Corporation - installed 2021-10-14) User Login Items: [Not Loaded] CCC User Agent (Bombich Software, Inc. - installed 2021-06-07) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app [Loaded] Launcher (App Store - installed 2021-10-28) Modern Login Item /Applications/VPN Unlimited.app/Contents/Library/LoginItems/Launcher.app Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2021-07-06) Safari Extensions: Ghostery Lite Content Blocker - Cosmetic Filters (App Store - installed 2021-10-25) Ghostery Lite Content Blocker - Network Filters (App Store - installed 2021-10-25) Ghostery Lite Content Blocker - Privacy Filters (App Store - installed 2021-10-25) Ghostery Lite Safari Extension (App Store - installed 2021-10-25) Google Analytics Opt-out Browser Add-on (Google, Inc. - installed 2021-06-07) Honey (App Store - installed 2021-04-20) Backup: Time Machine Not Configured! Skip System Files: No Mobile backups: No Auto backup: Yes Volumes being backed up: Macintosh HD - Data: Disk size: 3.12 TB - Disk used: 530.37 GB Destinations: S************************1 [Local] (Last used) Total size: 0 B Total number of backups: 0 6 local snapshots Oldest local snapshot: 2021-11-01 19:52:12 Last local snapshot: 2021-11-02 19:21:20 3rd party backup: Carbon Copy Cloner Performance: System Load: 1.42 (1 min ago) 1.74 (5 min ago) 1.42 (15 min ago) Nominal I/O speed: 0.02 MB/s File system: 18.30 seconds Write speed: 246 MB/s Read speed: 1605 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 2 % Idle: 97 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 11.48 % (Etresoft, Inc.) WindowServer 4.26 % (Apple) kernel_task 1.93 % (Apple) aakore 0.52 % (? - /Library/Application Support/Acronis/Agent) task-manager 0.26 % (? - /Library/Application Support/Acronis/Agent/bin) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) MTLCompilerService (46) 2.84 GB (Apple) Notes 1.01 GB (Apple) EtreCheckPro 748 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (9) 502 MB (Apple) Mail 187 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 206 KB / 106 KB (Apple) mms_mini 99 KB / 21 KB (Acronis International GmbH) updater 71 KB / 3 KB (? - /Library/Application Support/Acronis/Agent/bin) trustd 48 KB / 3 KB (Apple) aakore 7 KB / 19 KB (? - /Library/Application Support/Acronis/Agent) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) aakore 0 (? - /Library/Application Support/Acronis/Agent) Acronis Monitor 0 (Acronis International GmbH) mms_mini 0 (Acronis International GmbH) com.acronis.helpertool 0 (Acronis International GmbH) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 17.18 GB Used RAM: 9.23 GB Cached files: 5.59 GB Available RAM: 22.77 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-10-07 Keynote (11.2) 2021-10-07 Numbers (11.2) 2021-10-07 Pages (11.2) 2021-10-12 Microsoft Excel (16.54.21101001) 2021-10-12 Microsoft PowerPoint (16.54.21101001) 2021-10-12 Microsoft Word (16.54.21101001) 2021-10-12 Microsoft AutoUpdate (4.40.21101001) 2021-10-25 Device Support Update (1.0.0.0.1.1632960232) 2021-10-28 VPN Unlimited (8.6.3) Clean up: /Library/LaunchDaemons/com.kaspersky.sysextctrld.plist /Applications/Kaspersky Anti-Virus For Mac.app/Contents/MacOS/sysextctrld.app/Contents/MacOS/sysextctrld Executable not found /Library/LaunchAgents/com.microsoft.OneDriveStandaloneUpdater.plist /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater Executable not found Diagnostics Information (past 7-30 days): 2021-11-02 19:32:08 com.simplexsolutionsinc.vpnguardMac.vpnservice Crash (3 times) Executable: /Library/PrivilegedHelperTools/com.simplexsolutionsinc.vpnguardMac.vpnservice Details: dyld2 mode *** CFRelease() called with NULL *** 2021-10-30 20:22:20 suggestd High CPU Use Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd End of report