EtreCheck version: 5.1 (5020) Report generated: 2018-12-09 22:21:29 Download EtreCheck from https://etrecheck.com Runtime: 4:40 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: When I try to view my own website from my MacBook Pro (Early 2011), I get a Website Temporarily Unavailable screen. Viewed from my phone or any other computer, it's up and running. My site is greenearthphotography.com, it's hosted on SiteGround and I use Chrome, though I get the same screen in Safari and Firefox. I've done everything that I've found online. First I contacted SiteGround. They did what they could and suggested I contact Apple. I cleared the cache, the history, cleared the local DNS cache, rebooted the router. Nothing has helped. Major Issues: Anything that appears on this list needs immediate attention. Battery failure - Your battery is reporting that it needs to be serviced. Minor Issues: These issues do not need immediate attention but they may indicate future problems. High battery cycle count - Your battery may be losing capacity. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. System modifications - There are a large number of system modifications running in the background. Vintage hardware - This machine may be considered vintage. 32-bit Apps - This machine has 32-bits apps that may have problems in the future. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Pro (13-inch, Early 2011) - Vintage! MacBook Pro Model: MacBookPro8,1 1 2.3 GHz Intel Core i5 (i5-2415M) CPU: 2-core 16 RAM - At maximum BANK 0/DIMM0 - 8 GB DDR3 1600 ok BANK 1/DIMM0 - 8 GB DDR3 1600 ok Battery: Health = Service Battery - Cycle count = 906 Video Information: Intel HD Graphics 3000 - VRAM: 512 MB PA241W 1920 x 1200 Drives: disk0 - Samsung SSD 850 EVO 500GB 500.11 GB (Solid State - TRIM: No) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 499.90 GB disk1 [APFS Virtual drive] 499.90 GB (Shared by 4 volumes) disk1s1 - N*****D (APFS) (Shared - 440.37 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 9.66 GB used) Mounted Volumes: disk1s1 - N*****D 499.90 GB (49.17 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] (Shared - 9.66 GB used) APFS Mount point: /private/var/vm disk2s2 - T******************s 2.00 TB (400.75 GB free) Mac OS Extended (Case-sensitive, Journaled) Disk Image Mount point: /Volumes/T******************s Network: Interface en0: Ethernet 2 Interface en4: iPhone Interface fw0: FireWire Interface en1: AirPort 802.11 a/b/g/n Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS High Sierra 10.13.6 (17G3025) Time since boot: About 9 days Configuration Files: /etc/hosts - Count: 2 Security: System Status Gatekeeper Enabled System Integrity Protection Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.microsoft.LaunchAgent.SyncServicesAgent.plist Executable: /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app/Contents/MacOS/SyncServicesAgent Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.citrixonline.GoToMeeting.G2MUpdate.plist Executable: ~/Library/Application Support/CitrixOnline/GoToMeeting/G2MUpdate Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.paragon-software.NTFS.fsnotify.daemon.plist Executable: /Library/PreferencePanes/ParagonNTFS.prefPane/Contents/Resources/com.paragon-software.NTFS.fsnotify.daemon Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.paragon-software.facebook.agent.plist Executable: /Library/Application Support/Paragon Software/Paragon Software Facebook Agent.app/Contents/MacOS/Paragon Software Facebook Agent Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK 32-bit Applications: 80 32-bit apps Kernel Extensions: /Applications/Utilities/DiskWarrior.app DiskWarriorPreview.kext (4.4) /Library/Extensions FTDIKext.kext (1.0 - SDK 10.11) ufsd_NTFS.kext (14.2.288 - SDK 10.5) /System/Library/Extensions Wacom Tablet.kext (Wacom Tablet 6.3.15-2 - SDK 10.11) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 157 Apple tasks [Running] 121 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 170 Apple tasks [Running] 128 Apple tasks Launch Agents: [Not Loaded] com.oracle.java.Java-Updater.plist (? 1efbb85b - installed 2018-07-07) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-10-15) [Loaded] com.paragon-software.facebook.agent.plist (? 95fb0bd4 - installed 2016-08-29) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2018-11-02) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2018-02-14) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-17) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (? b358a0be - installed 2016-05-23) [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-10-15) [Running] com.paragon-software.NTFS.fsnotify.agent.plist (LSJ6YVK468 - installed 2016-08-29) [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2015-11-03) [Not Loaded] com.teamviewer.teamviewer.plist (? 3f96bb90 - installed 2016-05-23) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-11-02) Launch Daemons: [Other] com.adobe.fpsaud.plist (? 2afb3af7 - installed 2016-04-15) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2011-03-10) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-14) [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2018-10-15) [Loaded] com.paragon.NTFS.launch.plist (Apple - installed 2018-10-26) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-17) [Running] com.paragon-software.NTFS.fsnotify.daemon.plist (? 66744841 - installed 2016-08-29) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-11-02) [Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2011-12-30) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-25) [Not Loaded] com.teamviewer.teamviewer_service.plist (? 584f175a - installed 2016-05-23) [Loaded] com.teamviewer.Helper.plist (? 7ca2e004 - installed 2016-02-15) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-07-07) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-14) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2012-01-03) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-10-24) [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-02-11) [Other] com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent.plist (? 0 - installed 2011-07-27) [Running] com.microsoft.LaunchAgent.SyncServicesAgent.plist (? 0 - installed 2018-12-07) [Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (? 0 - installed 2015-10-20) [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2018-06-22) [Other] com.adobe.ARM.***.plist (? 0 - installed 2014-08-15) [Other] com.google.GoogleContactSyncAgent.plist (? 0 - installed 2012-10-03) User Login Items: AdobeResourceSynchronizer.app (Adobe Systems, Inc. - installed 2018-10-23) (/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app) Dropbox.app (Dropbox, Inc. - installed 2018-11-29) (/Applications/Dropbox.app) Google Chrome.app (Google, Inc. - installed 2018-11-26) (/Applications/Google Chrome.app) J8RPQ294UB.com.skitch.SkitchHelper (? - installed 2016-07-06) (/Applications/Skitch.app/Contents/Library/LoginItems/J8RPQ294UB.com.skitch.SkitchHelper.app) iTunesHelper.app (Apple - installed 2018-07-10) (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app) Internet Plug-ins: o1dbrowserplugin: 5.41.3.0 (installed 2015-12-16) WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (installed 2015-11-03) AdobeAAMDetect: 3.0.0.0 (installed 2018-10-15) FlashPlayer-10.6: 21.0.0.226 (installed 2016-05-02) AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-10-23) Silverlight: 5.1.50901.0 (installed 2018-12-05) QuickTime Plugin: 7.7.3 (installed 2018-10-26) Flash Player: 21.0.0.226 (installed 2016-05-02) googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11) SharePointBrowserPlugin: 14.7.2 (installed 2017-03-15) AdobePDFViewer: 19.008.20080 (installed 2018-10-23) CANONiMAGEGATEWAYDL: 3.1.0.2 (installed 2009-09-08) iPhotoPhotocast: 7.0 (installed 2013-04-29) PepperFlashPlayer: (installed 2016-01-13) RL Secure Plug-In Layer: (installed 2016-01-03) JavaAppletPlugin: Java 8 Update 181 build 13 (installed 2018-11-30) 3rd Party Preference Panes: Flash Player (installed 2016-04-15) Java (installed 2018-07-29) Paragon NTFS for Mac (installed 2016-11-25) WacomTablet (installed 2015-11-03) Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 2.25 (1 min ago) 2.05 (5 min ago) 2.25 (15 min ago) Nominal I/O speed: 0.69 MB/s File system: 83.30 seconds Write speed: 347 MB/s Read speed: 506 MB/s CPU Usage: Type Overall System 3 % User 8 % Idle 89 % Top Processes by CPU: Process (count) CPU (Source - Location) Other processes 22.43 % (?) EtreCheck 11.90 % (App Store) Google Chrome 4.03 % (Google, Inc.) Adobe Lightroom Classic 1.46 % (Adobe Systems, Inc.) Creative Cloud 0.69 % (Adobe Systems, Inc.) Top Processes by Memory: Process (count) RAM usage (Source - Location) Adobe Lightroom Classic 1.13 GB (Adobe Systems, Inc.) EtreCheck 598 MB (App Store) Google Chrome 408 MB (Google, Inc.) Photos 226 MB (Apple) iTunes 181 MB (Apple) Top Processes by Network Use: Process Input / Output (Source - Location) mDNSResponder 11 MB / 3 MB (Apple) Dropbox 299 KB / 1 MB (Dropbox, Inc.) apsd 228 KB / 120 KB (Apple) netbiosd 155 KB / 81 KB (Apple) ath 92 KB / 126 KB (?) Virtual Memory Information: Available RAM 4.00 GB Free RAM 354 MB Used RAM 12.00 GB Cached files 3.66 GB Swap Used 224 MB Software Installs (past 30 days): Install Date Name (Version) 2018-11-14 Keynote (8.0) 2018-11-28 Security Update 2018-002 (10.13.6) 2018-12-05 Gatekeeper Configuration Data (157) 2018-12-05 Safari (12.0.2) 2018-12-05 Microsoft Silverlight Internet Browser Plugin (5.1.50901.0) 2018-12-06 Pages (7.0) 2018-12-09 EtreCheck (5.1) Clean up: ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found ~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent.plist /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framework/Versions/A/Support/CSConfigDotMacCert Executable not found ~/Library/LaunchAgents/com.google.GoogleContactSyncAgent.plist /System/Library/PrivateFrameworks/GoogleContactSync.framework/Versions/A/Resources/gconsync Executable not found Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible without Full Drive Access. End of report