EtreCheckPro version: 6.6.1 (66021) Report generated: 2022-07-01 07:58:53 Download EtreCheckPro from https://etrecheck.com Runtime: 7:08 Performance: Below Average Problem: Computer is too slow Description: Suddenly becaue very slow, random shutdowns and is difficult to startu p Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Low performance - EtreCheck report took an unusually long time to run. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Hardware Information: iMac (Retina 5K, 27-inch, 2019) iMac Model: iMac19,1 3.7 GHz 6-Core Intel Core i5 (i5-9600K) CPU: 6-core 8 GB RAM - Upgradeable BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2667 BANK 1/ChannelA-DIMM1 - Empty BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2667 BANK 3/ChannelB-DIMM1 - Empty Video Information: Radeon Pro 580X - VRAM: 8 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 120.88 GB disk2 [APFS Virtual drive] 2.12 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 390.93 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 445 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 1.12 GB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used) disk2s5 (APFS) [APFS Container] (Shared - 15.24 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.24 GB used) disk2s6 - Update (APFS) (Shared - 10 MB used) disk1 - APPLE HDD ST2000DM001 2.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 2.00 TB disk2 [APFS Virtual drive] 2.12 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 390.93 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 445 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 1.12 GB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used) disk2s5 (APFS) [APFS Container] (Shared - 15.24 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.24 GB used) disk2s6 - Update (APFS) (Shared - 10 MB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] 2.12 TB (Shared - 390.93 GB used, 1.74 TB available, 1.70 TB free) APFS Mount point: /System/Volumes/Data Fusion drive disk2s2 - Preboot [APFS Preboot] 2.12 TB (Shared - 445 MB used, 1.70 TB free) APFS Mount point: /System/Volumes/Preboot Fusion drive disk2s4 - VM [APFS VM] 2.12 TB (Shared - 5.37 GB used, 1.70 TB free) APFS Mount point: /System/Volumes/VM Fusion drive disk2s5s1 - Macintosh HD [APFS Snapshot] 2.12 TB (Shared - 15.24 GB used, 1.74 TB available, 1.70 TB free) APFS Mount point: / Fusion drive Read-only: Yes disk2s6 - Update 2.12 TB (Shared - 10 MB used, 1.70 TB free) APFS Mount point: /System/Volumes/Update Fusion drive Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.4 (21F79) Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK Old Applications: 5 x86-only apps System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 195 Apple tasks [Running] 147 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 194 Apple tasks [Running] 147 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-04-20) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-04-20) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2022-05-10) [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2022-06-06) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2022-04-20) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2022-04-20) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2022-04-20) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-06-14) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-27) [Loaded] jp.co.canon.MasterInstaller.plist (Not signed - installed 2022-04-20) Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2022-04-20) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-04-20) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2022-06-30) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2022-06-06) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-06-06) [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2022-06-22) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2022-04-20) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-06-14) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-06-06) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-18) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-18) User Login Items: [Running] CIJSULAgent (Canon Inc. - installed 2019-08-19) Modern Login Item /Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility Lite.app/Contents/Library/LoginItems/CIJSULAgent.app [Running] CanonIJExtendedSurveyLaunchAgent (Canon Inc. - installed 2019-08-19) Modern Login Item /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/MacOS/ESPController.app/Contents/Library/LoginItems/CanonIJExtendedSurveyLaunchAgent.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2022-04-20) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2022-04-20) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2022-04-20) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2022-06-30) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2022-04-20) Backup: Time Machine Not Configured! Performance: System Load: 1.70 (1 min ago) 1.33 (5 min ago) 1.05 (15 min ago) Nominal I/O usage: 5.02 MB/s File system: 32.40 seconds Write speed: 421 MB/s Read speed: 2849 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 3 % Idle: 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 11.06 % (Etresoft, Inc.) mdsync 9.40 % (Apple) WindowServer 5.60 % (Apple) com.apple.WebKit.Networking 2.40 % (Apple) kernel_task 1.52 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 678 MB (Etresoft, Inc.) Adobe CEF Helper (Renderer) 526 MB (Adobe Inc.) Adobe Desktop Service 122 MB (Adobe Inc.) Safari 116 MB (Apple) mdworker_shared (9) 106 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 89 KB / 61 KB (Apple) rapportd 49 KB / 7 KB (Apple) apsd 11 KB / 43 KB (Apple) AMPLibraryAgent 35 KB / 5 KB (Apple) trustd 23 KB / 3 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) com.apple.WebKit.Networking 4 (Apple) mdsync 3 (Apple) AddressBookSourceSync 1 (Apple) launchd 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 18 MB Used RAM: 4.77 GB Cached files: 3.21 GB Available RAM: 3.23 GB Swap Used: 24 MB Software Installs (past 60 days): Install Date Name (Version) 2022-05-27 Microsoft Office Licensing Helper (0) 2022-06-14 Microsoft AutoUpdate (4.48.22061100) 2022-06-14 Microsoft Excel (16.62.22061100) 2022-06-14 Microsoft OneNote (16.62.22061100) 2022-06-14 Microsoft Outlook (16.62.22061100) 2022-06-14 Microsoft PowerPoint (16.62.22061100) 2022-06-14 Microsoft Word (16.62.22061100) 2022-06-27 Adobe Acrobat DC (22.001.20142) (22.001.20142) 2022-06-30 Numbers (12.1) 2022-06-30 macOS 12.4 (12.4) 2022-06-30 XProtectPlistConfigData (2161) 2022-06-30 XProtectPayloads (64) 2022-06-30 FileZilla Pro (3.60.1) 2022-06-30 GarageBand (10.4.6) 2022-06-30 Keynote (12.1) 2022-06-30 Pages (12.1) Diagnostics Information (past 7-30 days): 2022-07-01 07:27:12 WindowServer Crash Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer 2022-06-30 22:43:30 bluetoothd Crash (6 times) Executable: /usr/sbin/bluetoothd Details: libsystem_c.dylib: abort() called 2022-06-30 21:33:55 AdobeResourceSynchronizer Crash (4 times) Executable: /Applications/Adobe Acrobat DC/Adobe Acrobat.app 2022-06-30 21:13:00 Kernel Panic (3 times) Details: panic(cpu 1 caller 0xffffff8015d6799f): userspace watchdog timeout: no successful checkins from logd in 120 seconds Panicked task 0xffffff9bd9b21060: 4 threads: pid 107: watchdogd 2022-06-30 12:56:15 AdobeIPCBroker Crash (2 times) Executable: /Library/Application Support/Adobe/*/AdobeIPCBroker.app 2022-06-30 12:55:22 Creative Cloud Crash Executable: /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app 2022-06-30 12:55:20 Creative Cloud Installer.app Crash Executable: /Applications/Utilities/Adobe Creative Cloud/Utils/Creative Cloud Installer.app Details: CoreFoundation: *** Terminating app due to uncaught exception 'NSInter nalInconsistencyException', reason: 'NSWindow drag regions should only be invalidated on the Main Thread!' libc++abi.dylib: terminating with uncaught exception of type NSExcepti on libsystem_c.dylib: abort() called 2022-06-30 10:47:15 Kernel Panic (3 times) Details: panic(cpu 1 caller 0xffffff8013f449ad): userspace watchdog timeout: no successful checkins from WindowServer in 120 seconds Panicked task 0xffffff9501bc63b0: 4 threads: pid 101: watchdogd 2022-06-29 19:58:40 ManagedClient Crash (9 times) Executable: /System/Library/CoreServices/ManagedClient.app 2022-06-29 19:41:36 /Library/Logs/DiagnosticReports/.logd-2022-06-29-194136.ips Crash 2022-06-29 16:44:11 /Library/Logs/DiagnosticReports/.logd-2022-06-29-164411.ips Crash 2022-06-29 13:12:54 logd Crash (4 times) Executable: /usr/libexec/logd Details: logd: BUG IN LIBTRACE: Bad timesync db entry, file rotated Abort Cause -4985438333132865536 2022-06-29 12:34:01 Setup Crash Executable: /Library/Application Support/Adobe/*/Setup 2022-06-29 09:07:16 com.apple.WebKit.WebContent High CPU Use (10 times) Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2022-06-28 21:38:07 XProtectPluginService Crash Executable: /Library/Apple/*/XProtect.app Details: libsystem_c.dylib: abort() called libsystem_malloc.dylib: XProtectPluginService(10798,0x70000e55a000) ma lloc: Double free of object 0x7fed4420fd10 End of report