EtreCheck version: 5.5.4 (5106) Report generated: 2020-04-23 11:20:11 Download EtreCheck from https://etrecheck.com Runtime: 2:43 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Runaway process - A process is using a large percentage of your CPU. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) iMac Model: iMac17,1 3.2 GHz Quad-Core Intel Core i5 (i5-6500) CPU: 4-core 8 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 0/DIMM1 - Empty BANK 1/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM1 - Empty Video Information: AMD Radeon R9 M390 - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD AP0032H 24.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 5.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 23.69 GB disk2 [APFS Virtual drive] 922.69 GB (Shared by 5 volumes) disk2s1 - ********************× (APFS) [APFS Virtual drive] (Shared - 344.66 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 4.79 GB used) disk2s5 - Macintosh HD (APFS) (Shared - 11.17 GB used) disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 899.00 GB disk2 [APFS Virtual drive] 922.69 GB (Shared by 5 volumes) disk2s1 - ********************× (APFS) [APFS Virtual drive] (Shared - 344.66 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 4.79 GB used) disk2s5 - Macintosh HD (APFS) (Shared - 11.17 GB used) disk1s3 - B******P (MS-DOS FAT12) 100.99 GB (61.24 GB used) Mounted Volumes: disk1s3 - B******P 100.99 GB (61.24 GB used, 39.76 GB free) MS-DOS FAT12 Mount point: /Volumes/B******P disk2s1 - ********************× [APFS Virtual drive] 922.69 GB (Shared - 344.66 GB used, 559.72 GB available, 556.95 GB free) APFS Mount point: /System/Volumes/Data disk2s4 - VM [APFS VM] 922.69 GB (Shared - 4.79 GB used, 556.95 GB free) APFS Mount point: /private/var/vm disk2s5 - Macintosh HD 922.69 GB (Shared - 11.17 GB used, 559.72 GB available, 556.95 GB free) APFS Mount point: / Read-only: Yes Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Remote Management: Enabled System Software: macOS Catalina 10.15.4 (19E287) Time since boot: About a day Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Remote Management: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/mega.mac.megaupdater.plist Executable: /Applications/MEGAsync.app/Contents/MacOS/MEGAupdater Details: Domain name invalid - possibly adware Launchd: ~/Library/LaunchAgents/com.vladalexa.MagicPrefs.plist Executable: /Applications/MagicPrefs.app/Contents/MacOS/MagicPrefs Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode Details: Exact match found in the whitelist - probably OK Running app: /Applications/MEGAsync.app/Contents/MacOS/MEGAsync Login Item: /Applications/Autodesk/A360 Desktop.app/Contents/Library/LoginItems/A360Service.app Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Apps: 6 32-bit Applications: 32 32-bit apps Kernel Extensions: /Applications/Parallels Desktop.app prl_hypervisor.kext (11.2.2 32651 - SDK 10.9) prl_netbridge.kext (11.2.2 32651 - SDK 10.9) prl_usb_connect.kext (11.2.2 32651 - SDK 10.9) prl_vnic.kext (11.2.2 32651 - SDK 10.9) /Library/Application Support/Malwarebytes/MBAM/Kext MB_MBAM_Protection.kext (3.4 - SDK 10.13) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 150 Apple tasks [Running] 147 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 172 Apple tasks [Running] 129 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-12-13) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-02-11) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-07-14) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-04-21) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-18) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-18) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-09-14) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-02-07) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-02-07) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2018-07-14) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-03-28) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-08-21) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-03-18) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-09-14) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-09-14) User Launch Agents: [Other] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-01-20) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-22) [Other] com.vladalexa.MagicPrefs.plist (? 0 - installed 2018-01-07) [Loaded] mega.mac.megaupdater.plist (? 0 - installed 2020-04-21) User Login Items: [Not Loaded] A360Service (? - installed 2017-03-22) Modern Login Item /Applications/Autodesk/A360 Desktop.app/Contents/Library/LoginItems/A360Service.app [Not Loaded] WhatsApp Login Helper (WhatsApp Inc. - installed 2020-04-08) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2018-07-14) FlashPlayer-10.6: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-14) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-03-19) AdobePDFViewer: 20.006.20042 (Adobe Systems, Inc. - installed 2020-03-19) Flash Player: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-14) PepperFlashPlayer: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-14) Silverlight: 5.1.50901.0 (? - installed 2018-05-09) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2020-03-28) Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 2.44 (1 min ago) 1.28 (5 min ago) 0.96 (15 min ago) Nominal I/O speed: 0.49 MB/s File system: 29.23 seconds Write speed: 182 MB/s Read speed: 293 MB/s CPU Usage Snapshot: Type Overall System: 12 % User: 14 % Idle: 74 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 81.36 % (?) Safari 7.47 % (Apple) EtreCheck 7.41 % (App Store) Finder 2.28 % (Apple) mdworker 1.07 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 529 MB (App Store) Safari 231 MB (Apple) Mail 223 MB (Apple) Dropbox 125 MB (Dropbox, Inc.) accountsd 112 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 13 MB / 5 MB (?) Dropbox 2 MB / 2 MB (Dropbox, Inc.) CalendarAgent 1 MB / 35 KB (Apple) com.apple.WebKit.Networking.xpc 423 KB / 15 KB (Apple) Mail 239 KB / 192 KB (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 40 MB Used RAM: 5.93 GB Cached files: 2.03 GB Available RAM: 2.07 GB Swap Used: 692 MB Software Installs (past 30 days): Install Date Name (Version) 2020-03-31 Numbers (10.0) 2020-03-31 ×¢× × × × × (10.0) 2020-03-31 Keynote (10.0) 2020-04-03 ×¢× × × × ×©× macOS Catalina 10.15.4 2020-04-07 Microsoft Remote Desktop (10.3.9) 2020-04-14 Adobe Flash Player 2020-04-14 Adobe Pepper Flash Player 2020-04-16 ×¢× × × × × ×©× × × macOS Catalina 10.15.4 2020-04-16 MRTConfigData (1.58) 2020-04-16 Gatekeeper Compatibility Data (1.0) 2020-04-17 XProtectPlistConfigData (2119) 2020-04-19 Xcode (11.4.1) 2020-04-22 EtreCheck (5.5.4) Clean up: ~/Library/LaunchAgents/com.vladalexa.MagicPrefs.plist /Applications/MagicPrefs.app/Contents/MacOS/MagicPrefs Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report