EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-04-25 15:19:55 Download EtreCheckPro from https://etrecheck.com Runtime: 1:56 Performance: Excellent Problem: Apps are crashing Description: When my computer goes to sleep and I try to restart, I always have to enter my password (canâ t use Touch ID) and all my apps restart (they a renâ t already open). Chrome, for example, says the app didnâ t close pr operly. Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Runaway user process - A user process is using a large percentage of your CPU. Limited permissions - More information may be available with Full Disk Access. Hardware Information: MacBook Air (M1, 2020) Status: Supported Under warranty: Yes Warranty expiration: 2024-09-12 MacBook Air Model: MacBookAir10,1 2.40 GHz Apple M1 (m1) CPU: 8-core 8 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 223 Video Information: Apple M1 Dummy 16:9 5120 x 2880 Color LCD (built-in) 2880 x 1800 BenQ EW3270U 5120 x 2880 Drives: disk0 - APPLE SSD AP0256Q 251.00 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (995 KB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 245.11 GB disk3 [APFS Virtual drive] 245.11 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (9.08 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (9.08 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (4.76 GB used) disk3s3 - Recovery (APFS) [Recovery] (793 MB used) disk3s4 - Update (APFS) (38 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (117.23 GB used) disk3s6 - VM (APFS) [APFS VM] (2.15 GB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (1.68 GB used) disk2s2 - Update (APFS) (319 KB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 6 MB Shared values Size: 524 MB Free: 506 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 506 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 995 KB Shared values Size: 524 MB Free: 506 MB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.08 GB Shared values Size: 245.11 GB Free: 110.68 GB Available: 143.07 GB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 4.76 GB Shared values Size: 245.11 GB Free: 110.68 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 38 MB Shared values Size: 245.11 GB Free: 110.68 GB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 117.23 GB Shared values Size: 245.11 GB Free: 110.68 GB Available: 143.07 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 2.15 GB Shared values Size: 245.11 GB Free: 110.68 GB Network: Interface en4: Ethernet Adapter (en4) Interface en3: Ethernet Adapter (en3) Interface bridge0: Thunderbolt Bridge Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax System Software: macOS Ventura 13.3.1 (22E261) Time since boot: About 4 hours Notifications: TickTick.app 23 notifications (23 scheduled) Slack.app 6 notifications Safari.app 2 notifications Be Focused.app one notification Discord.app 2 notifications Asana.app 29 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/org.openvpn.client.plist Executable: /Library/Frameworks/OpenVPNConnect.framework/Versions/Current/usr/sbin/ovpnagent Apps: 1 Applications: 437 apps 6 x86-only apps 4 unsigned apps System Launch Daemons: [Not Loaded] 42 Apple tasks [Loaded] 226 Apple tasks [Running] 120 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 21 Apple tasks [Loaded] 254 Apple tasks [Running] 121 Apple tasks Launch Daemons: [Running] org.openvpn.client.plist (Not signed - installed 2023-04-06) Executable: /Library/Frameworks/OpenVPNConnect.framework/Versions/Current/usr/sbin/ovpnagent [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-03-20) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-27) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-27) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost User Login Items: [Loaded] LaunchAtLoginHelperApp (App Store - installed 2022-10-09) Modern Login Item /Applications/Be Focused.app/Contents/Library/LoginItems/LaunchAtLoginHelperApp.app [Not Loaded] BetterDummyHelper (Istvan Toth - installed 2023-04-10) Modern Login Item /Applications/BetterDisplay.app/Contents/Library/LoginItems/BetterDummyHelper.app [Loaded] CopyClipHelper (App Store - installed 2023-02-10) Modern Login Item /Applications/CopyClip.app/Contents/Library/LoginItems/CopyClipHelper.app [Loaded] GRLoginHelper (Grammarly, Inc - installed 2023-04-18) Modern Login Item /Applications/Grammarly Desktop.app/Contents/Library/LoginItems/GRLoginHelper.app [Not Loaded] Slack Login Helper (App Store - installed 2023-04-14) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Not Loaded] LoginHelper (App Store - installed 2022-09-01) Modern Login Item /Applications/Smart Countdown Timer.app/Contents/Library/LoginItems/LoginHelper.app [Not Loaded] LaunchAtLoginHelper (App Store - installed 2023-04-07) Modern Login Item /Applications/TickTick.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app App Extensions: Widgets: TickTick - /Applications/TickTick.app TickTick.Widget.Extension - /Applications/TickTick.app Bear Widgets - /Applications/Bear.app Plugins: TickTick.Intents.Extension - /Applications/TickTick.app Dynamic Widgets (macOS) - /Applications/Bear.app TickTick.WidgetConfiguration.Extension - /Applications/TickTick.app Safari extensions: TickTick - /Applications/TickTick.app Capital One Shopping - /Applications/Capital One Shopping.app Revue Browser Extension Extension - /Applications/Revue Browser Extension.app Bear Safari Extension - /Applications/Bear.app Rakuten Cash Back - /Applications/Rakuten Cash Back.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Backup: Time Machine Not Configured! Performance: System Load: 2.40 (1 min ago) 2.49 (5 min ago) 3.27 (15 min ago) Nominal I/O usage: 1.89 MB/s File system: 8.34 seconds Write speed: 1715 MB/s Read speed: 2113 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 14 % Idle: 80 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) com.apple.WebKit.WebContent (12) 90.53 % (Apple) kernel_task 46.32 % (Apple) Safari 34.58 % (Apple) EtreCheckPro 27.02 % (Etresoft, Inc.) WindowServer 26.34 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (12) 1.58 GB (Apple) Google Chrome Helper (Renderer) (10) 276 MB (Google LLC) Safari 229 MB (Apple) Slack Helper (Renderer) 129 MB (App Store) EtreCheckPro 88 MB (Etresoft, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 26 MB / 840 KB (Apple) mDNSResponder 5 MB / 2 MB (Apple) apsd 736 KB / 1 MB (Apple) netbiosd 179 KB / 10 KB (Apple) trustd 31 KB / 4 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 10 (Apple) com.apple.WebKit.WebContent (12) 6 (Apple) Safari 2 (Apple) coreaudiod 1 (Apple) Music 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 60 MB Used RAM: 6.99 GB Cached files: 979 MB Available RAM: 1.01 GB Swap Used: 1.31 GB Software Installs (past 60 days): Install Date Name (Version) 2023-02-27 MRTConfigData (1.93) 2023-03-06 Rakuten Cash Back (6.20) 2023-03-08 GarageBand (10.4.8) 2023-03-20 Zoom (5.13.11.16405) 2023-03-21 Capital One Shopping (1.0.39) 2023-03-30 XProtectPlistConfigData (2167) 2023-03-30 XProtectPayloads (95) 2023-03-30 Numbers (13.0) 2023-03-30 Keynote (13.0) 2023-03-30 Pages (13.0) 2023-04-06 OpenVPN Connect (3.1.0-890) 2023-04-07 TickTick (4.4.40) 2023-04-14 Slack (4.31.155) 2023-04-25 macOS 13.3.1 (13.3.1) 2023-04-25 RosettaUpdateAuto (1.0.0.0.1.1680373477) Diagnostics Information (past 7-30 days): 2023-04-25 15:02:53 com.apple.WebKit.WebContent High CPU Use (8 times) Executable: /Volumes/VOLUME/*/W**************k/V******s/A/X*********s/c*****************************c/C******s/M***S/c*************************t 2023-04-25 12:20:48 Safari Crash (4 times) Executable: /System/Volumes/Preboot/Cryptexes/App/System/Applications/Safari.app 2023-04-25 12:20:48 Messages Crash (10 times) Executable: /System/Applications/Messages.app 2023-04-25 12:20:47 ControlCenter Crash (4 times) Executable: /System/Library/CoreServices/ControlCenter.app 2023-04-25 12:20:47 WindowManager Crash (5 times) Executable: /System/Library/CoreServices/WindowManager.app 2023-04-25 12:20:47 Dock Crash (11 times) Executable: /System/Library/CoreServices/Dock.app 2023-04-25 12:18:37 SystemUIServer Crash (6 times) Executable: /System/Library/CoreServices/SystemUIServer.app 2023-04-25 12:18:37 Slack Crash (5 times) Executable: /Applications/Slack.app 2023-04-25 12:18:37 com.apple.dock.extra Crash (9 times) Executable: /System/Library/CoreServices/Dock.app 2023-04-25 11:42:13 Slack Helper (GPU) Crash (2 times) Executable: /Applications/Slack.app 2023-04-25 11:42:11 VisualizerService Crash (2 times) Executable: /System/Applications/Music.app 2023-04-25 11:42:11 coreautha Crash (2 times) Executable: /System/Library/Frameworks/LocalAuthentication.framework/Support/coreautha.bundle/Contents/MacOS/coreautha 2023-04-25 11:34:19 Music Crash (2 times) Executable: /System/Applications/Music.app 2023-04-25 11:34:16 com.apple.Safari.SandboxBroker Crash (2 times) 2023-04-25 11:34:04 PAH_Extension Crash (2 times) Executable: /System/Library/Input Methods/PressAndHold.app 2023-04-25 10:27:41 Rakuten Cash Back Button Crash (3 times) Executable: /Applications/Rakuten Cash Back.app 2023-04-25 10:27:41 Capital One Shopping, Formerly Wikibuy Crash (3 times) Executable: /Applications/Capital One Shopping.app 2023-04-24 12:52:44 Siri Crash (3 times) Executable: /System/Library/CoreServices/Siri.app 2023-04-24 12:52:43 CoreServicesUIAgent Crash Executable: /System/Library/CoreServices/CoreServicesUIAgent.app 2023-04-24 11:44:14 TextInputMenuAgent Crash (3 times) Executable: /System/Library/CoreServices/TextInputMenuAgent.app 2023-04-24 11:44:14 universalAccessAuthWarn Crash (3 times) Executable: /System/Library/PrivateFrameworks/UniversalAccess.framework/Versions/A/Resources/universalAccessAuthWarn.app 2023-04-24 11:44:14 caphost Crash (3 times) Executable: /Applications/zoom.us.app 2023-04-24 10:10:28 sharingd Crash (2 times) Executable: /usr/libexec/sharingd 2023-04-24 10:10:27 CopyClip Crash (2 times) Executable: /Applications/CopyClip.app 2023-04-22 17:47:54 Keychain Circle Notification Crash (2 times) Executable: /System/Library/CoreServices/Keychain Circle Notification.app 2023-04-22 17:47:50 CoreLocationAgent Crash (2 times) Executable: /System/Library/CoreServices/CoreLocationAgent.app 2023-04-22 17:34:24 MacWhisper.app High CPU Use (2 times) Executable: /Applications/MacWhisper.app 2023-04-20 09:48:15 com.apple.WebKit.GPU High CPU Use Executable: /Volumes/VOLUME/*/W**************k/V******s/A/X*********s/c**********************c/C******s/M***S/c******************U End of report