EtreCheckPro version: 6.5.1 (6F003) Report generated: 2021-09-02 08:52:07 Download EtreCheckPro from https://etrecheck.com Runtime: 3:19 Performance: Excellent Problem: No problem - just checking Description: Save As not working intermittently Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Obsolete hardware - This computer may be considered obsolete. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (27-inch, Late 2012) - Obsolete! iMac Model: iMac13,2 3.4 GHz Quad-Core Intel Core i7 (i7-3770) CPU: 4-core 24 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 BANK 0/DIMM1 - 8 GB DDR3 1600 BANK 1/DIMM1 - 8 GB DDR3 1600 Video Information: NVIDIA GeForce GTX 680MX - VRAM: 2 GB iMac 2560 x 1440 Drives: disk0 - APPLE SSD SM128E 121.33 GB (Solid State - TRIM: Yes) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 121.12 GB disk2 [APFS Virtual drive] 3.12 TB (Shared by 5 volumes) disk2s1 - M*****************a (APFS) [APFS Virtual drive] (Shared - 1.77 TB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 24 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 526 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - Macintosh HD (APFS) (Shared - 11.31 GB used) disk1 - APPLE HDD ST3000DM001 3.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 3.00 TB disk2 [APFS Virtual drive] 3.12 TB (Shared by 5 volumes) disk2s1 - M*****************a (APFS) [APFS Virtual drive] (Shared - 1.77 TB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 24 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 526 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - Macintosh HD (APFS) (Shared - 11.31 GB used) disk3 - Seagate Backup+ Hub BK 4.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - T*************1 (Journaled HFS+) 4.00 TB (3.72 TB used) disk4 - Seagate Expansion 2.00 TB External USB 5 Gbit/s USB disk4s1 - P****s (Journaled HFS+) 2.00 TB (1.92 TB used) Mounted Volumes: disk2s1 - M*****************a [APFS Virtual drive] 3.12 TB (Shared - 1.77 TB used, 1.34 TB available, 1.33 TB free) APFS Mount point: /System/Volumes/Data disk2s3 - Recovery [Recovery] 3.12 TB (Shared - 526 MB used, 1.33 TB free) APFS Mount point: /Volumes/Recovery disk2s4 - VM [APFS VM] 3.12 TB (Shared - 2.15 GB used, 1.33 TB free) APFS Mount point: /private/var/vm disk2s5 - Macintosh HD 3.12 TB (Shared - 11.31 GB used, 1.34 TB available, 1.33 TB free) APFS Mount point: / Read-only: Yes disk3s2 - T*************1 4.00 TB (3.72 TB used, 283.66 GB available, 283.64 GB free) Journaled HFS+ Mount point: /Volumes/T*************1 disk4s1 - P****s 2.00 TB (1.92 TB used, 76.25 GB available, 76.23 GB free) Journaled HFS+ Mount point: /Volumes/P****s Owners enabled: No Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n Interface en2: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 32.17 GB available Screen sharing: Enabled System Software: macOS Catalina 10.15.7 (19H1323) Time since boot: About a day Notifications: EtreCheckPro.app one notification Creative Cloud.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Screen sharing: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.realitymine.roymorgan.community.desktop.watcher.plist Executable: ./Users/***/Library/Application Scripts/com.realitymine.roymorgan.community.desktop/uninstall_app.sh Details: Executable file is hidden - possibly adware Launchd: /Library/LaunchAgents/com.xrite.colormunkitray.plist Executable: /Library/Application Support/Colormunki/Display/Tools/ColorMunkiDisplayTray.app/Contents/Scripts/createLoginItem.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/jp.co.canon.CUPSCMFP.BG.plist Executable: /Library/Printers/Canon/CUPSCMFP/BackGrounder/Canon CMFP BackGrounder.app/Contents/MacOS/Canon CMFP BackGrounder Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.realitymine.roymorgan.WatchBundleDir.plist Executable: ~/Library/Application Scripts/com.realitymine.roymorgan/uninstall_rmx.sh Launchd: /Library/LaunchAgents/com.xrite.device.softwareupdate.plist Executable: /Library/Application Support/X-Rite/Frameworks/XRiteDevice.framework/Versions/B/Resources/XRD Software Update.app/Contents/MacOS/XRD Software Update Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.xrite.device.xrdd.plist Executable: /Library/Application Support/X-Rite/Frameworks/XRiteDevice.framework/Versions/B/Resources/xrdd Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/jp.co.canon.UFR2.BG.plist Executable: /Library/Printers/Canon/UFR2/Utilities/UFR II BackGrounder.app/Contents/MacOS/UFR II BackGrounder Details: Exact match found in the legitimate list - probably OK Login Item: /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist Login Item: /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Apps: 12 Old Applications: 217 x86-only apps Kernel Extensions: /Applications/iTube Studio.app [Not Loaded] SystemAudioRecorder.kext - com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.6) /Library/Application Support/CleverFiles/BackService.app [Not Loaded] SecureDisk.kext - com.cleverfiles.SecureDisk (1.0 - SDK 10.14) [Not Loaded] SecureDisk_11.kext - com.cleverfiles.SecureDisk-11 (1.0 - SDK 10.16) /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.2.7) [Not Loaded] FitbitUSBCable.kext - com.fitbit.galileo.FitbitUSBCable (1.0 - SDK 10.11) [Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (15.0.23 - SDK 10.10) System Launch Daemons: [Not Loaded] 33 Apple tasks [Loaded] 174 Apple tasks [Running] 129 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 162 Apple tasks [Running] 135 Apple tasks Launch Daemons: [Loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2017-05-05) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2014-07-08) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-07-23) [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2021-08-21) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-05-01) [Running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2021-07-09) [Running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2021-03-28) [Running] com.fitbit.galileod.plist (Fitbit, Inc. - installed 2018-07-26) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-08-24) [Not Loaded] com.maintain.HideSpotlightMenuBarIcon.plist (Apple - installed 2020-09-22) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-08-11) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2015-06-24) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-07-10) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Loaded] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2018-07-03) [Loaded] com.paragon-software.ntfs.loader.plist (Apple - installed 2021-07-11) [Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2017-09-16) [Other] com.xrite.device.xrdd.plist (? 28f4ae75 - installed 2015-09-19) Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-17) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-12) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-07-23) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2021-08-21) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-08-21) [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2021-08-14) [Running] com.brother.LOGINserver.plist (Brother Industries, LTD. - installed 2019-09-02) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-24) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-24) [Not Loaded] com.maintain.PurgeInactiveMemory.plist (Apple - installed 2021-07-11) [Running] com.maintain.SystemEvents.plist (Apple - installed 2020-09-22) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-08-11) [Running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2017-09-16) [Loaded] com.xrite.colormunkitray.plist (? 50aad7cf - installed 2016-09-26) [Loaded] com.xrite.device.softwareupdate.plist (? 2f2d6b43 - installed 2015-09-19) [Other] jp.co.canon.CUPSCMFP.BG.plist (? afd7821b - installed 2012-11-22) [Other] jp.co.canon.UFR2.BG.plist (? 827e1214 - installed 2012-11-22) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-17) [Other] com.adobe.ARM.***.plist (? 0 - installed ) [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-08-21) [Other] com.amazon.cloud-player.plist (? 0 - installed ) [Running] com.amazon.music.plist (AMZN Mobile LLC - installed 2021-08-27) [Not Loaded] com.amazon.music.startup.plist (? 0 - installed 2020-06-10) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-06-24) [Loaded] com.realitymine.roymorgan.WatchBundleDir.plist (? 0 - installed 2021-04-06) [Loaded] com.realitymine.roymorgan.community.desktop.watcher.plist (? 0 - installed 2021-04-06) User Login Items: [Running] CCC Dashboard (Bombich Software, Inc. - installed 2021-07-01) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC Dashboard.app [Not Loaded] Garmin Express Service (? - installed 2013-12-27) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] Launcher Disabler (App Store - installed 2021-08-10) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2021-08-10) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2018-07-03) Modern Login Item /Applications/Paragon NTFS for Mac 15.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app [Not Loaded] Solar.web Live Helper (App Store - installed 2018-06-13) Modern Login Item /Applications/Solar.web Live.app/Contents/Library/LoginItems/Solar.web Live Helper.app [Not Loaded] SpeedTestHelper (App Store - installed 2021-09-01) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Loaded] com.adobe.SwitchBoard.monitor.plist (?) MachInit /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-15) Flip4Mac WMV Plugin: 3.2.0.16 (? - installed 2014-01-26) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-15) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-07-23) SharePointBrowserPlugin: 14.6.9 (? - installed 2016-10-16) Safari Extensions: Community Desktop Extension (REALITYMINE LIMITED - installed 2020-07-09) 3rd Party Preference Panes: NTFS (Paragon Software GmbH - installed 2017-09-16) Backup: Skip System Files: No Mobile backups: No Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 3.12 TB - Disk used: 1.79 TB P****s: Disk size: 2.00 TB - Disk used: 1.92 TB Destinations: T*************1 [Local] (Last used) Total size: 4.00 TB Total number of backups: 60 Oldest backup: 2021-06-02 23:05:28 Last backup: 2021-09-02 08:14:42 3rd party backup: Carbon Copy Cloner Performance: System Load: 1.68 (1 min ago) 1.67 (5 min ago) 1.50 (15 min ago) Nominal I/O speed: 0.06 MB/s File system: 19.08 seconds Write speed: 225 MB/s Read speed: 429 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 2 % Idle: 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 8.04 % (Apple) EtreCheckPro 4.76 % (Etresoft, Inc.) plugin-container (7) 3.94 % (Mozilla Corporation) coreaudiod 3.42 % (Apple) kernel_task 2.80 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) plugin-container (7) 925 MB (Mozilla Corporation) firefox 903 MB (Mozilla Corporation) EtreCheckPro 673 MB (Etresoft, Inc.) Adobe CEF Helper (Renderer) 510 MB (Adobe Inc.) mds_stores 301 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 62 MB / 2 MB (Apple) Mail 318 KB / 124 KB (Apple) apsd 94 KB / 280 KB (Apple) netbiosd 271 KB / 33 KB (Apple) zoom.us 23 KB / 17 KB (Zoom Video Communications, Inc.) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) coreaudiod 7 (Apple) WindowServer 4 (Apple) plugin-container (7) 3 (Mozilla Corporation) firefox 3 (Mozilla Corporation) Community 0 (REALITYMINE LIMITED) Virtual Memory Information: Physical RAM: 24 GB Free RAM: 7.71 GB Used RAM: 9.75 GB Cached files: 6.54 GB Available RAM: 14.25 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-07-09 iMovie (10.2.5) 2021-07-15 Adobe Acrobat Reader DC (21.005.20058) (21.005.20058) 2021-07-21 Safari (14.1.2) 2021-07-28 Winmail Reader Lite (3.0) 2021-07-28 MacFamilyTree 9 (9.3.2) 2021-08-06 Zoom (5.7.4.898) 2021-08-10 Google Earth (1.3.14.131) 2021-08-10 OneDrive (21.139.0711) 2021-08-11 Microsoft AutoUpdate (4.38.21080801) 2021-08-11 Microsoft Excel (16.52.21080801) 2021-08-11 Microsoft OneNote (16.52.21080801) 2021-08-11 Microsoft PowerPoint (16.52.21080801) 2021-08-11 Microsoft Word (16.52.21080801) 2021-08-13 AnalogEfexPro2 (4.1.1) 2021-08-13 ColorEfexPro4 (4.1.1) 2021-08-13 Dfine2 (4.1.1) 2021-08-13 HDREfexPro2 (4.1.1) 2021-08-13 SharpenerPro3 (4.1.1) 2021-08-13 PerspectiveEfex (4.1.1) 2021-08-13 NikCollection4 (4.1.1) 2021-08-13 Uninstaller (4.0.0) 2021-08-24 XProtectPlistConfigData (2150) 2021-08-31 macOS Catalina Security Update 2021-004 (10.15.7) 2021-08-31 MRTConfigData (1.82) 2021-09-01 Speedtest (1.21) Clean up: ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe_old/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper Executable not found ~/Library/LaunchAgents/com.amazon.cloud-player.plist /Applications/Amazon Cloud Player.app/Contents/MacOS/Amazon Music Helper Executable not found Diagnostics Information (past 7-30 days): 2021-09-01 20:20:17 PDF Expert.app High CPU Use Executable: /Applications/PDF Expert.app 2021-08-30 17:50:33 pkd Crash Executable: /usr/libexec/pkd Details: dyld3 mode BUG IN LIBDISPATCH: Unexpected error from mach_msg_receive End of report