EtreCheckPro version: 6.8.3 (68032)
Report generated: 2023-12-13 11:45:04
Download EtreCheckPro from https://etrecheck.com
Runtime: 4:25
Performance: Good

Problem: Computer is too slow
Description: 
Gmail on Chrome is too slow and lags

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Battery failure - Your battery is reporting that it needs to be serviced.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Heavy RAM usage - Apps are using a large amount of RAM.
  High battery cycle count - Your battery may be losing capacity.
  Apps crashing - There have been numerous app crashes.
  Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
  Clean up - There are orphan files that could be removed.
  Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
  System modifications - There are a large number of system modifications running in the background.
  Runaway user process - A user process is using a large percentage of your CPU.
  Vintage hardware - This computer may be considered vintage.
  Limited permissions - More information may be available with Full Disk Access.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.

Hardware Information:
  MacBook Pro (13-inch, 2016, Four Thunderbolt 3 ports)
    Status: Vintage
  MacBook Pro Model: MacBookPro13,2
  3.3 GHz Dual-Core Intel Core i7 (i7-6567U) CPU: 2-core
  16 GB RAM - Not upgradeable
    BANK 0/DIMM0 - 8 GB LPDDR3 2133  
    BANK 1/DIMM0 - 8 GB LPDDR3 2133  
  Battery: Health = Service Battery - Cycle count = 935

Video Information:
  Intel Iris Graphics 550 - VRAM: 1536 MB
    Color LCD (built-in) 2880 x 1800
    ASUS PA238QR 1920 x 1080

Drives:
  disk0 - APPLE SSD AP0512J 500.28 GB (Solid State - TRIM: Yes) 
  Internal PCI-Express 8.0 GT/s x4 NVM Express
    disk0s1 - EFI [EFI] 315 MB
    disk0s2 [APFS Container] 499.96 GB
      disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes)
        disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (411.58 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (1.01 GB used)
        disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used)
        disk1s4 - VM (APFS) [APFS VM] (2.15 GB used)
        disk1s5 (APFS) [APFS Container] (15.42 GB used)
          disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used)
        disk1s6 - Update (APFS) (9 MB used)

Mounted Volumes:
  disk1s1 - Macintosh HD - Data [APFS Virtual drive]
    Filesystem: APFS
    Mount point: /System/Volumes/Data
    Used: 411.58 GB
    Shared values
      Size: 499.96 GB
      Free: 68.52 GB
      Available: 83.40 GB

  disk1s2 - Preboot [APFS Preboot]
    Filesystem: APFS
    Mount point: /System/Volumes/Preboot
    Used: 1.01 GB
    Shared values
      Size: 499.96 GB
      Free: 68.52 GB

  disk1s4 - VM [APFS VM]
    Filesystem: APFS
    Mount point: /System/Volumes/VM
    Used: 2.15 GB
    Shared values
      Size: 499.96 GB
      Free: 68.52 GB

  disk1s5s1 - Macintosh HD [APFS Snapshot]
    Filesystem: APFS
    Mount point: /
    Read-only: Yes
    Used: 15.42 GB
    Shared values
      Size: 499.96 GB
      Free: 68.52 GB
      Available: 83.40 GB

  disk1s6 - Update
    Filesystem: APFS
    Mount point: /System/Volumes/Update
    Used: 9 MB
    Shared values
      Size: 499.96 GB
      Free: 68.52 GB

Network:
  Interface lpss-serial1: LPSS Serial Adapter (1)
  Interface lpss-serial2: LPSS Serial Adapter (2)
  Interface en0: Wi-Fi
    802.11 a/b/g/n/ac
  Interface bridge0: Thunderbolt Bridge

System Software:
  macOS Monterey 12.7.1 (21G920) 
  Time since boot: About 6 days

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple

Unsigned Files:
  Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist
    Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist
    Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/org.eyebeam.SelfControl.plist
    Command: /Library/PrivilegedHelperTools/org.eyebeam.SelfControl 501 --checkup
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
    Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    Details: Exact match found in the legitimate list - probably OK

  Running app: (launcher)

  Login Item: /Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app

  Plugin: /Library/Internet Plug-Ins/DirectorShockwave.plugin
  Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
  Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

  Preference panel: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane

  Apps: 5

Applications:
  482 apps
  95 x86-only apps
  16 unsigned apps

Kernel Extensions:
  /Library/Extensions
    [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.11.0 - SDK 10.8)
    [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0)
    [Not Loaded] hp_designjet_series.kext - com.hp.print.hpio.Designjet.kext (2.3)
    [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6)

System Launch Daemons:
  [Not Loaded]  40 Apple tasks
  [Loaded]  181 Apple tasks
  [Running]  160 Apple tasks
  [Other]  One Apple task

System Launch Agents:
  [Not Loaded]  17 Apple tasks
  [Loaded]  168 Apple tasks
  [Running]  172 Apple tasks

Launch Daemons:
  [Running] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2023-12-12)
    Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator

  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2023-12-12)
    Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper

  [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-09-19)
    Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2

  [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2023-03-26)
    Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService

  [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-08-20)
    Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer

  [Loaded] com.google.GoogleUpdater.wake.system.plist (Google LLC - installed 2023-12-06)
    Command: /Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 --system

  [Not Loaded] com.google.keystone.daemon.plist (Not signed - installed 2023-12-07)
    

  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-12-12)
    Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper

  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-10-19)
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper

  [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed 2022-06-16)
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

  [Loaded] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2021-01-21)
    Executable: /Library/Audio/Plug-Ins/HAL/ACE.driver/Contents/Resources/aceagent

  [Loaded] com.rogueamoeba.acetool.plist (Rogue Amoeba Software, LLC - installed 2021-01-21)
    Executable: /Library/Audio/Plug-Ins/HAL/ACE.driver/Contents/Resources/acetool

  [Running] com.xerox.AnalyticsAgent.plist (Xerox Corporation - installed 2021-01-04)
    Executable: /Library/PrivilegedHelperTools/com.xerox.AnalyticsAgent

  [Not Loaded] org.eyebeam.SelfControl.plist (Not signed - installed 2021-04-13)
    Command: /Library/PrivilegedHelperTools/org.eyebeam.SelfControl 501 --checkup

  [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-11-08)
    Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon

Launch Agents:
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2023-12-12)
    Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper

  [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2023-09-19)
    Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true

  [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2023-03-26)
    Command: /Library/Application Support/Adobe/AdobeGCClient/Adobe Genuine Software Monitor Service -mode=logon

  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-03-26)
    Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon

  [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2023-12-07)
    Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot

  [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-07)
    

  [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-07)
    

  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-12-12)
    Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent

  [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2022-06-16)
    Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

User Launch Agents:
  [Other] com.adobe.ARM.***.plist (Not signed - installed 2014-10-22)
    Command: /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto

  [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-03-26)
    Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled

  [Loaded] com.aviatainc.powerengage.XRTK.plist (Aviata, Inc. - installed 2023-12-13)
    Command: /Applications/Xerox PowerENGAGE.app/Contents/MacOS/Xerox PowerENGAGE -LSRC autolaunch

  [Running] com.aviatainc.powerengage.helper.XRTK.plist (Aviata, Inc. - installed 2023-12-06)
    Command: /Applications/Xerox PowerENGAGE.app/Contents/Library/LoginItems/EngageLauncher.app/Contents/MacOS/EngageLauncher -LSRC autolaunch

  [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2023-12-05)
    Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2

  [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-05)
    

  [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-05)
    

  [Loaded] com.skype.skype.shareagent.plist (Not signed - installed 2017-11-26)
    Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent

User Login Items:
  [Not Loaded] 1Focus Helper (App Store - installed 2023-08-28)
    Modern Login Item
    /Applications/1Focus.app/Contents/Library/LoginItems/1Focus Helper.app

  [Running] AdobeResourceSynchronizer (Adobe Inc. - installed 2023-11-21)
    Application
    /Applications/Adobe Acrobat Reader.app/Contents/Helpers/AdobeResourceSynchronizer.app

  [Not Loaded] BatteryHealthHelper (App Store - installed 2018-09-21)
    Modern Login Item
    /Applications/Battery Health.app/Contents/Library/LoginItems/BatteryHealthHelper.app

  [Not Loaded] Evernote Login Helper (App Store - installed 2023-12-05)
    Modern Login Item
    /Applications/Evernote.app/Contents/Library/LoginItems/Evernote Login Helper.app

  [Running] Google Drive (Google LLC - installed 2023-12-12)
    Application
    /Applications/Google Drive.app

  [Loaded] Launch Nikon Message Center 2 (Not signed - installed 2013-11-28)
    Application
    /Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app

  [Not Loaded] Slack Login Helper (App Store - installed 2023-12-07)
    Modern Login Item
    /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app

  [Not Loaded] StartUpHelper (Spotify - installed 2023-12-07)
    Modern Login Item
    /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app

  [Not Loaded] WhatsApp Login Helper (App Store - installed 2023-11-20)
    Modern Login Item
    /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app

  [Not Loaded] EngageLauncher (Aviata, Inc. - installed 2021-01-04)
    Modern Login Item
    /Applications/Xerox PowerENGAGE.app/Contents/Library/LoginItems/EngageLauncher.app

  [Not Loaded] HP Device Monitor (HP Inc. - installed 2017-11-29)
    Modern Login Item
    /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app

  [Not Loaded] HP Product Research (HP Inc. - installed 2017-11-29)
    Modern Login Item
    /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app

App Extensions:
  Finder sync extensions:
    Google Drive - /Applications/Google Drive.app/Contents/Applications/FinderHelper.app
    Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app

  File providers:
    Google Drive - /Applications/Google Drive.app

  Share services:
    OneNote - /Applications/Microsoft OneNote.app
    Evernote - /Applications/Evernote.app

  Widgets:
    Battery Health - /Applications/Battery Health.app

  QuickLook Previews:
    PaintQuickLookExtension - /Applications/Paint S.app
      com.trybest.paintdocument *.paint
      com.trybest.foldericon

  QuickLook Previews (legacy):
    PaintQuickLook - /Applications/Paint S.app
      com.trybest.paintdocument *.paint
      com.trybest.foldericon

Internet Plug-ins:
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-15)
  DirectorShockwave: 12.0.4r144 (? - installed 2017-02-02)
  AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-15)
  JavaAppletPlugin: Java 8 Update 341 build 10 (? - installed 2022-08-30)
  AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2023-09-19)
  SharePointBrowserPlugin: 14.7.7 (? - installed 2017-11-14)

Audio Plug-ins:
  ACE: 11.6.3 (Rogue Amoeba Software, LLC - installed 2021-03-16)

3rd Party Preference panels:
  Java (? - installed 2022-06-16)

Backup:
  Time Machine information is limited without Full Disk Access
  Destinations: 
    S***********************e [Local] (Last used)
  6 local snapshots
  Oldest local snapshot: 2023-12-12 11:27:20
  Last local snapshot: 2023-12-13 10:42:02

Performance:
  System Load: 8.55 (1 min ago) 6.19 (5 min ago) 6.32 (15 min ago)
  Nominal I/O usage: 0.08 MB/s
  File system: 34.31 seconds
  Write speed: 1252 MB/s
  Read speed: 2044 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 7 %
  User: 35 %
  Idle: 57 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  Google Chrome Helper (Renderer) (18) 93.36 % (Google LLC)
  WindowServer 22.82 % (Apple)
  EtreCheckPro 16.08 % (Etresoft, Inc.)
  Google Chrome Helper (GPU) 7.14 % (Google LLC)
  Google Chrome 6.18 % (Google LLC)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  Google Chrome Helper (Renderer) (19) 3.87 GB (Google LLC)
  EtreCheckPro 751 MB (Etresoft, Inc.)
  Google Chrome 445 MB (Google LLC)
  kernel_task 415 MB (Apple)
  Creative Cloud UI Helper (Renderer) 255 MB (Adobe Inc.)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  mDNSResponder 8 MB / 4 MB (Apple)
  Spotify 279 KB / 191 KB (Spotify)
  biometrickitd 93 KB / 29 KB (Apple)
  netbiosd 58 KB / 51 KB (Apple)
  trustd 85 KB / 19 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  Google Chrome Helper (Renderer) (19) 24 (Google LLC)
  WindowServer 12 (Apple)
  Google Chrome Helper (GPU) 4 (Google LLC)
  Google Chrome 3 (Google LLC)
  launchd 1 (Apple)

Virtual Memory Information:
  Physical RAM: 16 GB

  Free RAM: 1.22 GB
  Used RAM: 10.92 GB
  Cached files: 3.85 GB

  Available RAM: 5.08 GB
  Swap Used: 110 MB

Software Installs (past 60 days):
  Install Date Name (Version)
  2023-10-19 Microsoft Office Licensing Helper (0)
  2023-10-24 The Unarchiver (4.3.6)
  2023-10-30 Adobe Acrobat (23.006.20360) (23.006.20360)
  2023-10-30 Adobe Acrobat Reader (23.006.20360) (23.006.20360)
  2023-11-08 Duplicate File Finder (7.3.3)
  2023-11-08 Zoom (5.16.2.23409)
  2023-11-10 Paint S (7.6.3)
  2023-11-19 Safari (17.1)
  2023-11-20 WhatsApp (2.2349.52)
  2023-11-21 Adobe Acrobat (23.006.20380) (23.006.20380)
  2023-11-21 Adobe Acrobat Reader (23.006.20380) (23.006.20380)
  2023-11-21 macOS 12.7.1 (12.7.1)
  2023-12-05 Evernote (10.67.4)
  2023-12-07 Slack (4.35.131)
  2023-12-07 XProtectPlistConfigData (2176)
  2023-12-07 XProtectPayloads (120)
  2023-12-12 Microsoft AutoUpdate (4.66.23121017)
  2023-12-12 ARMDC Agent Installer (1.0.0)
  2023-12-12 Google Drive (1.3.18.216)
  2023-12-13 Microsoft OneNote (16.80.23121017)
  2023-12-13 Microsoft Outlook (16.80.23121017)
  2023-12-13 Microsoft Excel (16.80.23121017)
  2023-12-13 Microsoft PowerPoint (16.80.23121017)
  2023-12-13 Microsoft Word (16.80.23121017)

Clean up:
  ~/Library/LaunchAgents/com.adobe.ARM.***.plist
    /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper
    Executable not found

Diagnostics Information (past 7-30 days):
  2023-12-13 11:24:55 signpost_reporter High CPU Use (2 times)
    Executable: /usr/libexec/signpost_reporter

  2023-12-13 11:23:26 photoanalysisd High CPU Use (2 times)
    Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd

  2023-12-13 09:15:05 triald High CPU Use (2 times)
    Executable: /usr/libexec/triald

  2023-12-12 16:45:49 xrxpcservice Crash (8 times)
    Executable: /Library/Printers/Xerox/Filters/commandtoxbds.app

  2023-12-12 16:26:56 Microsoft Word.app High CPU Use
    Executable: /Applications/Microsoft Word.app

  2023-12-11 15:11:22 Microsoft Excel.app High CPU Use
    Executable: /Applications/Microsoft Excel.app

  2023-12-08 12:35:00 Java Updater Crash
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app


End of report