EtreCheck version: 5.1 (5A022) Report generated: 2021-05-17 11:46:22 Download EtreCheck from https://etrecheck.com Runtime: 2:44 Performance: Excellent Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. System Integrity Protection disabled - System Integrity Protection is disabled. This computer is at risk of malware infection. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Stuck iCloud - This machine has a large number of pending iCloud transfers. Minor Issues: These issues do not need immediate attention but they may indicate future problems. Heavy RAM usage - This machine is using a large amount of RAM. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This machine has 32-bits apps that may have problems in the future. Abnormal shutdown - Your machine shut down abnormally. Hardware Information: iMac (Retina 5K, 27-inch, 2017) iMac Model: iMac18,3 1 3.4 GHz Intel Core i5 (i5-7500) CPU: 4-core 64 RAM - At maximum BANK 0/DIMM0 - 16 GB DDR4 2400 ok BANK 0/DIMM1 - 16 GB DDR4 2400 ok BANK 1/DIMM0 - 16 GB DDR4 2400 ok BANK 1/DIMM1 - 16 GB DDR4 2400 ok Video Information: Radeon Pro 570 - VRAM: 4 GB iMac 5120 x 2880 S34J55x 3440 x 1440 Drives: disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 4 volumes) disk2s1 - Macintosh HD (APFS) (Shared - 580.10 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 42 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 511 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.69 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 4 volumes) disk2s1 - Macintosh HD (APFS) (Shared - 580.10 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 42 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 511 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk3 - WD My Passport 25E2 4.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - C****************E (Journaled HFS+) 4.00 TB (3.75 TB used) disk4 - WD My Passport 2627 4.00 TB External USB 5 Gbit/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 - A*****1 (Mac OS Extended (Case-sensitive, Journaled)) 4.00 TB (572.22 GB used) Mounted Volumes: disk2s1 - Macintosh HD 1.03 TB (440.35 GB free) APFS Mount point: / disk2s4 - VM [APFS VM] (Shared - 2.15 GB used) APFS Mount point: /private/var/vm disk3s2 - C****************E 4.00 TB (250.37 GB free) Journaled HFS+ Mount point: /Volumes/C****************E disk4s2 - A*****1 4.00 TB (3.43 TB free) Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/A*****1 Network: Interface en0: Ethernet Interface en6: iPad Interface en5: iPhone Interface en1: Wi-Fi Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 35 KB available iCloud Status: 206 pending files System Software: macOS Mojave 10.14.6 (18G7016) Time since boot: About 4 days Configuration Files: File /etc/sysctl.conf exists but not expected Security: System Status Gatekeeper Enabled System Integrity Protection Disabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.avid.interplay.editortranscodestatus.plist Executable: ./AvidEditorTranscodeStatusMac.bash /Applications/Avid/EditorTranscode/rnc-central 0 Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.avid.interplay.editortranscode.plist Executable: /Applications/Avid/EditorTranscode/TranscodeService/EditorTranscode.app/Contents/MacOS/RunEditorTranscode.bash Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.avid.dmfsupportsvc.plist Executable: /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidDMFSupportSvc.app/Contents/MacOS/AvidDMFSupportSvc Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.avid.interplay.editorbroker.plist Executable: ./RunAvidEditorBroker.bash /Applications/Avid/EditorTranscode/DBScript 0 Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.avid.backgroundservicesmanager.plist Executable: /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidBackgroundServicesManager.app/Contents/MacOS/AvidBackgroundServicesManager Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.avid.interplay.dmfservice.plist Executable: /Applications/Avid Media Composer/DMFService.app/Contents/MacOS/DMFService Details: Exact match found in the whitelist - probably OK 32-bit Applications: 29 32-bit apps Kernel Extensions: /Applications/Disk Drill.app [Not Loaded] SecureDisk.kext (1.0 - SDK 10.14) [Not Loaded] SecureDisk_11.kext (1.0 - SDK 10.16) /Applications/GlobalProtect.app [Not Loaded] gplock.kext (5.1.4 - SDK 10.10) [Not Loaded] gpsplit.kext (5.1.4 - SDK 10.10) [Loaded] pangpd.kext (5.1.4 - SDK 10.10) /Library/Application Support/Logitech.localized/Logitech Options.localized [Not Loaded] LogiMgrDriver.kext (8.10.1 - SDK 10.13) /Library/Extensions [Not Loaded] AvidDX.kext (5.9.3 - SDK 10.11) [Loaded] dfsfuse.kext (45.2 - SDK 10.16) /System/Library/Extensions [Loaded] HoRNDIS.kext (8.0 - SDK 10.6) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 164 Apple tasks [Running] 119 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 161 Apple tasks [Running] 134 Apple tasks Launch Agents: [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2020-12-05) [Not Loaded] com.avid.avidlink.plist (Avid Technology Inc - installed 2020-10-24) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-04) [Not Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-12-09) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-04-16) [Not Loaded] com.avid.interplay.editortranscode.plist (? 3be95b8d - installed 2021-01-31) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-04) [Not Loaded] com.avid.dmfsupportsvc.plist (? b3310ad0 - installed 2020-04-17) [Not Loaded] com.paceap.eden.licensed.agent.plist (PACE Anti-Piracy, Inc. - installed 2020-11-27) [Running] com.paloaltonetworks.gp.pangps.plist (Palo Alto Networks - installed 2021-04-30) [Not Loaded] com.avid.backgroundservicesmanager.plist (? 133f6fbb - installed 2020-12-16) [Not Loaded] com.avid.interplay.dmfservice.plist (? aac1ddaa - installed 2020-04-17) [Not Loaded] com.avid.transcodeserviceworker.plist (Avid Technology Inc - installed 2021-01-31) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-16) [Running] com.paloaltonetworks.gp.pangpa.plist (Palo Alto Networks - installed 2021-04-30) Launch Daemons: [Not Loaded] com.paloaltonetworks.gp.pangpsd.plist (Palo Alto Networks - installed 2021-04-30) [Running] com.avid.transport.client.plist (Avid Technology Inc - installed 2020-03-10) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-12-05) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-04) [Running] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2021-05-09) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-16) [Running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2020-12-11) [Running] com.avid.interplay.editorbroker.plist (? dbf8b72b - installed 2021-01-31) [Running] com.avid.interplay.editortranscodestatus.plist (? ed44ae64 - installed 2021-01-31) [Running] com.paceap.eden.licensed.plist (PACE Anti-Piracy, Inc. - installed 2020-11-27) [Running] com.avid.hub.service.plist (Avid Technology Inc - installed 2020-03-10) User Launch Agents: [Not Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-12-09) [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-16) [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2021-05-09) User Login Items: CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2021-05-09) (/Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app) CleanMyMac X Menu (MacPaw Inc. - installed 2021-05-09) (/Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app) Google Chrome.app (Google, Inc. - installed 2021-05-11) (/Applications/Google Chrome.app) Google Drive.app (Google, Inc. - installed 2021-05-12) (/Applications/Google Drive.app) WDDriveUtilityHelper.app (Western Digital Corporation Branded Products Group - installed 2020-06-28) (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app) Internet Plug-ins: SharePointBrowserPlugin: 14.0.0 (installed 2020-08-17) AdobeAAMDetect: 3.0.0.0 (installed 2020-12-05) QuickTime Plugin: 7.7.3 (installed 2019-09-20) User Internet Plug-ins: Aspera Web 3.9.9.177872: 3.9.9 (installed 2020-04-18) Safari Extensions: Webex Meetings - App Store (installed 2020-09-04) IBM Aspera Connect - App Store (installed 2020-03-03) 3rd Party Preference Panes: EUCON (installed 2020-02-09) Time Machine: Skip System Files: Mobile backups: Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 1.03 TB - Disk used: 587.33 GB Destinations: C****************E [Local] Total size: 4.00 TB Total number of backups: 103 Oldest backup: 2019-09-23 08:24:07 Last backup: 2021-05-14 18:58:30 A*****1 [Local] (Last used) Total size: 4.00 TB Total number of backups: 13 Oldest backup: 2021-05-10 20:23:29 Last backup: 2021-05-14 19:56:54 Performance: System Load: 3.65 (1 min ago) 2.26 (5 min ago) 1.81 (15 min ago) Nominal I/O speed: 0.21 MB/s File system: 17.39 seconds Write speed: 775 MB/s Read speed: 1457 MB/s CPU Usage: Type Overall System 30 % User 7 % Idle 63 % Top Processes by CPU: Process (count) CPU (Source - Location) kernel_task 96.10 % (Apple) HP RGS Receiver 14.60 % (HP Inc.) WindowServer 7.92 % (Apple) PanGPS 3.00 % (Palo Alto Networks) EtreCheckPro 2.94 % (Etresoft, Inc.) Top Processes by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (21) 3.85 GB (Google, Inc.) mds_stores 2.26 GB (Apple) dmsdb.hsql --dbname.0 dmsdb 1.09 GB (? - ../TranscodeService/EditorTranscode.app) EtreCheckPro 910 MB (Etresoft, Inc.) Google Chrome 860 MB (Google, Inc.) Top Processes by Network Use: Process Input / Output (Source - Location) PanGPS 100 MB / 27 MB (Palo Alto Networks) mDNSResponder 61 MB / 25 MB (Apple) assistantd 52 KB / 2 MB (Apple) netbiosd 799 KB / 1001 KB (Apple) apsd 39 KB / 169 KB (Apple) Virtual Memory Information: Available RAM 43.34 GB Free RAM 37.29 GB Used RAM 20.66 GB Cached files 6.05 GB Swap Used 0 B Software Installs (past 30 days): Install Date Name (Version) 2021-04-30 MRTConfigData (1.78) 2021-04-30 GlobalProtect (0) 2021-05-03 HP ZCentral Remote Boost Receiver (20.1.1) 2021-05-05 Mimeo Photos (4.3.3) 2021-05-12 Google Drive (1.3.16.173) 2021-05-13 DaVinci Resolve (17.2.0) 2021-05-14 iBoostUp (9.1) 2021-05-14 XProtectPlistConfigData (2146) Diagnostics Information (past 7 days): 2021-05-14 15:08:47 HP RGS Receiver.app CPU /Applications/HP RGS Receiver.app 2021-05-13 17:25:22 Last Shutdown Cause: -63 - Unknown 2021-05-13 00:06:46 fontworker Crash /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Support/fontworker dyld3 mode 2021-05-11 12:15:54 signpost_reporter CPU /usr/libexec/signpost_reporter 2021-05-10 18:26:28 assistant_service Crash /System/Library/PrivateFrameworks/AssistantServices.framework/Versions/A/Support/assistant_service objc_msgSend() selector name: release dyld3 mode 2021-05-10 15:43:20 trustd CPU /usr/libexec/trustd 2021-05-01 00:41:43 Kernel Panic End of report