EtreCheckPro version: 6.8.9 (68074) Report generated: 2025-03-11 17:24:26 Download EtreCheckPro from https://etrecheck.com Runtime: 3:55 Performance: Good Problem: Computer is too slow Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Vintage hardware - This computer may be considered vintage. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, 2017) Status: Vintage iMac Model: iMac18,3 3.8 GHz Quad-Core Intel Core i5 (i5-7600K) CPU: 4-core 40 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 0/DIMM1 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 16 GB DDR4 SO-DIMM 2400 BANK 1/DIMM1 - 16 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 580 - VRAM: 8 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD ST2000DM001 2.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 2.00 TB disk2 [APFS Virtual drive] 2.00 TB (Shared by 6 volumes) disk2s1 - M****** - Data (APFS) [APFS Virtual drive] (255.76 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (2.11 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.15 GB used) disk2s4 - VM (APFS) [APFS VM] (1 MB used) disk2s5 (APFS) [APFS Container] (9.35 GB used) disk2s5s1 - M****D (APFS) [APFS Snapshot] (9.35 GB used) disk2s6 - Update (APFS) (6 MB used) disk1 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express S.M.A.R.T. Details: 41% used, 71.73 TB written, 100% health, 188 unsafe shutdowns disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Container] 121.02 GB Mounted Volumes: disk2s1 - M****** - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 255.76 GB Shared values Size: 2.00 TB Free: 1.73 TB Available: 1.77 TB disk2s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.11 GB Shared values Size: 2.00 TB Free: 1.73 TB disk2s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1 MB Shared values Size: 2.00 TB Free: 1.73 TB disk2s5s1 - M****D [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.35 GB Shared values Size: 2.00 TB Free: 1.73 TB Available: 1.77 TB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 6 MB Shared values Size: 2.00 TB Free: 1.73 TB USB: USB 3.0 bus SanDisk - ImageMate 14 in 1 Reader/Writer Broadcom Corp. - Bluetooth USB Host Controller Apple Inc. - FaceTime HD Camera (Built-in) USB 3.1 bus Network: Interface en0: Ethernet Interface bridge0: Thunderbolt Bridge Interface en1: Wi-Fi 802.11 a/b/g/n/ac Firewall: Blocked apps: None System Software: macOS Ventura 13.7.4 (22H420) Installed 2025-02-17 Time since boot: About 10 hours Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.lacie.LaCieDesktopManagerDaemon.plist Executable: /Applications/LaCie Desktop Manager.app/Contents/Helpers/LDM.app/Contents/MacOS/LaCieDesktopManagerDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.lacie.LaCieDesktopManagerAgent.plist Command: /Applications/LaCie Desktop Manager.app/Contents/Helpers/LDM.app/Contents/MacOS/LDM --args -daemon Details: Exact match found in the legitimate list - probably OK Login Item: /Applications/LaCie Desktop Manager.app/Contents/Helpers/LDM.app/Contents/Library/LoginItems/LaCie Desktop Manager Login Items.app Apps: 4 Kernel Extensions: /Library/Extensions [Not Loaded] LaCieScsiType00.kext - com.LaCie.ScsiType00 (1.9.1 - SDK 10.5) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.12.0 - SDK 10.8) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (4.1.0 - SDK 10.8) [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (4.1.2 - SDK 10.8) System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 187 Apple tasks [Running] 163 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 23 Apple tasks [Loaded] 191 Apple tasks [Running] 184 Apple tasks Launch Daemons: [Running] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-12-08) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Running] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-12-08) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-10-28) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Not Loaded] com.fitbit.galileod.plist (Fitbit, Inc. - installed 2023-11-18) Executable: /Library/Application Support/Fitbit Connect/galileod [Loaded] com.google.GoogleUpdater.wake.system.plist (Google LLC - installed 2025-02-24) Command: /Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 --system [Not Loaded] com.google.keystone.daemon.plist (Not signed - installed 2023-12-06) [Loaded] com.lacie.LaCieDesktopManagerDaemon.plist (Not signed - installed 2017-10-24) Executable: /Applications/LaCie Desktop Manager.app/Contents/Helpers/LDM.app/Contents/MacOS/LaCieDesktopManagerDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-12-08) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-06) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-06) [Running] com.lacie.LaCieDesktopManagerAgent.plist (Not signed - installed 2025-03-11) Command: /Applications/LaCie Desktop Manager.app/Contents/Helpers/LDM.app/Contents/MacOS/LDM --args -daemon User Launch Agents: [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2025-03-11) Executable: /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/MacOS/HP Device Monitor User Login Items: [Loaded] Garmin Express Service (Garmin International - installed 2023-12-18) Application /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] crashreporter (Garmin International - installed 2023-12-18) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/MacOS/crashreporter.app [Not Loaded] ApplicationUpdater (Garmin International - installed 2023-12-18) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/Resources/ApplicationUpdater.app [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2024-12-08) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Not Loaded] LaCie Desktop Manager Login Items (Not signed - installed 2021-09-20) Modern Login Item /Applications/LaCie Desktop Manager.app/Contents/Helpers/LDM.app/Contents/Library/LoginItems/LaCie Desktop Manager Login Items.app [Not Loaded] LaunchHelper (App Store - installed 2023-03-03) Modern Login Item /Applications/Memory Diag.app/Contents/Library/LoginItems/LaunchHelper.app [Not Loaded] SpeedTestHelper (App Store - installed 2023-03-13) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-18) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Running] HP Device Monitor (HP Inc. - installed 2023-11-18) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2017-11-26) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Applications: 543 Apple apps 54 3rd party apps 25 x86-only apps 2 unsigned apps App Extensions: Widgets: [Loaded] CalendarWidgetExtension - /Applications/Microsoft Outlook.app [Loaded] Memory Diag - /Applications/Memory Diag.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: AdobePDFViewer: 21.001.20155 (Adobe Systems, Inc. - installed 2021-05-11) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-05-11) Backup: Time Machine information is limited without Full Disk Access Destinations: L***e [Local] (Last used) One local snapshot Oldest local snapshot: 2025-03-11 10:19:43 Last local snapshot: 2025-03-11 10:19:43 Performance: System Load: 1.63 (1 min ago) 1.73 (5 min ago) 1.45 (15 min ago) Nominal I/O usage: 0.06 MB/s File system: 26.97 seconds Write speed: 147 MB/s Read speed: 147 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 4 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 14.22 % (Etresoft, Inc.) WindowServer 4.62 % (Apple) kernel_task 1.24 % (Apple) LDM 0.20 % (Not signed - /Applications/LaCie Desktop Manager.app) localizationswitcherd 0.00 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (7) 2.68 GB (Apple) EtreCheckPro 978 MB (Etresoft, Inc.) mds_stores 411 MB (Apple) Numbers 381 MB (Apple) com.apple.WebKit.Networking 300 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 17 MB / 4 MB (Apple) mDNSResponder 1 MB / 612 KB (Apple) netbiosd 106 KB / 45 KB (Apple) trustd 28 KB / 2 KB (Apple) apsd 5 KB / 21 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) NewsToday2 2 (Apple) LDM 0 (Not signed - /Applications/LaCie Desktop Manager.app) runningboardd 0 (Apple) mds 0 (Apple) Virtual Memory Information: Physical RAM: 40 GB Free RAM: 20.80 GB Used RAM: 9.74 GB Cached files: 9.46 GB Available RAM: 30.26 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2025-01-15 XProtectPlistConfigData (5285) - Software update 2025-01-16 Google Earth (0) - Installer 2025-01-30 XProtectPlistConfigData (5286) - Software update 2025-02-02 Adobe Acrobat Reader (24.005.20400) (24.005.20400) - Installer 2025-02-04 Safari (18.3) - Software update 2025-02-04 macOS 13.7.3 (13.7.3) - Software update 2025-02-06 XProtectPlistConfigData (5287) - Software update 2025-02-17 macOS 13.7.4 (13.7.4) - Software update 2025-02-25 Adobe Acrobat Reader (24.005.20421) (24.005.20421) - Installer 2025-02-27 XProtectPlistConfigData (5288) - Software update 2025-03-04 XProtectPlistConfigData (5289) - Software update 2025-03-04 XProtectPayloads (151) - Software update Diagnostics Information (past 60 days): 2025-03-08 15:18:20 com.apple.WebKit.WebContent High CPU Use (3 times) First occurrence: 2025-03-06 07:48:05 End of report