EtreCheckPro version: 6.4.3 (6E010) Report generated: 2021-03-19 10:30:29 Download EtreCheckPro from https://etrecheck.com Runtime: 2:57 Performance: Excellent Problem: Other problem Major Issues: Anything that appears on this list needs immediate attention. Adware - Adware detected. Low disk space - This computer is running critically low on free hard drive space. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. High battery cycle count - Your battery may be losing capacity. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (Retina, 13-inch, Early 2015) MacBook Pro Model: MacBookPro12,1 2.7 GHz Dual-Core Intel Core i5 (i5-5257U) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM0 - 4 GB DDR3 1867 Battery: Health = Normal - Cycle count = 1069 Video Information: Intel Iris Graphics 6100 - VRAM: 1536 MB Color LCD (built-in) 2560 x 1600 HP 22fw 1920 x 1080 Drives: disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 121.12 GB disk1 [APFS Virtual drive] 121.12 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 92.70 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 397 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.69 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.05 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk1s6 - Update (APFS) (Shared - 2 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 121.12 GB (Shared - 92.70 GB used, 9.54 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2 - Preboot [APFS Preboot] 121.12 GB (Shared - 397 MB used, 9.54 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 121.12 GB (Shared - 2.69 GB used, 9.54 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 121.12 GB (Shared - 15.05 GB used, 9.54 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 121.12 GB (Shared - 2 MB used, 9.54 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 531 MB available System Software: macOS Big Sur 11.2.3 (20D91) Time since boot: About 17 hours Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Adware: Launchd: ~/Library/LaunchAgents/.plist Executable: /Applications/OneDrive.app/Contents/MacOS/OneDrive Reason: Adware name match Unsigned Files: Launchd: /Library/LaunchDaemons/PT.updd.plist Executable: /Library/PrivilegedHelperTools/PT.updd Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.panopto.uploaddaemon.plist Executable: /var/panopto/upload-daemon-wrapper '-l info' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveStandaloneUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.Logitech.Control Center.Daemon.plist Executable: /Library/Application Support/Logitech.localized/Logitech Control Center.localized/LCCDaemon.app/Contents/MacOS/LCCDaemon --launchd Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK Plugin: ~/Library/Internet Plug-Ins/TELUSMeetingsPlugin.plugin Plugin: /Library/Audio/Plug-Ins/HAL/InstantOn.driver Preference Pane: /Library/PreferencePanes/Logitech Control Center.prefPane Kernel Extensions: /Applications/TELUS Business Connect Meetings.app [Not Loaded] ZoomAudioDevice.kext - zoom.us.ZoomAudioDevice (1.2 - SDK 10.9) /Library/Application Support/Logitech.localized/Logitech Options.localized [Not Loaded] LogiMgrDriver.kext - com.logitech.manager.kernel.driver (8.30.1 - SDK 10.13) /Library/Extensions [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.25.1 - SDK 10.11) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] hp_Inkjet9_io_enabler.kext - com.hp.print.hpio.Inkjet9.kext (2.8.0 - SDK 10.10) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 170 Apple tasks [Running] 144 Apple tasks System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 174 Apple tasks [Running] 145 Apple tasks [Other] 2 Apple tasks Launch Agents: [Running] com.Logitech.Control Center.Daemon.plist (? 209c949 - installed 2016-10-04) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-12) [Running] com.logitech.manager.daemon.plist (Logitech Inc. - installed 2020-09-08) [Other] com.microsoft.OneDriveStandaloneUpdater.plist (? b97e8726 - installed 2020-07-16) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-03-18) Launch Daemons: [Running] PT.updd.plist (? 0 - installed 2017-06-21) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-09-19) [Loaded] com.extegrity.LogTool.plist (Extegrity, Inc. - installed 2020-10-14) [Loaded] com.extegrity.NoInternetDuringExam.plist (Extegrity, Inc. - installed 2020-10-14) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (? f39826f0 - installed 2020-07-16) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (? a510a00 - installed 2020-07-16) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-03-18) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-07-13) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-01-18) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Running] com.panopto.panoptod.plist (Panopto, Inc. - installed 2021-01-02) [Running] com.panopto.uploaddaemon.plist (? 764bc478 - installed 2021-01-02) [Loaded] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2020-03-27) [Not Loaded] org.eyebeam.SelfControl.plist (Charlie Stigler - installed 2020-12-15) User Launch Agents: [Not Loaded] .plist (Adware - installed 2020-07-16) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-04) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-04) User Login Items: [Not Loaded] HP Device Monitor (HP Inc. - installed 2017-11-04) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2017-11-04) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: TELUSMeetingsPlugin: 19.3.152105.0427 (RingCentral, Inc. - installed 2020-11-18) AdobePDFViewer: 20.006.20042 (Adobe Systems, Inc. - installed 2020-03-19) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-03-19) Audio Plug-ins: ACE: 11.1.4 (Rogue Amoeba Software, LLC - installed 2020-08-12) ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2021-03-08) InstantOn: 11.1.4 (? - installed 2020-08-12) Safari Extensions: Honey (App Store - installed 2020-11-13) 3rd Party Preference Panes: Logitech Control Center (? - installed 2018-04-29) Read&Write Preferences (Texthelp Ltd. - installed 2019-10-14) Backup: Time Machine information not available without Full Drive Access. Performance: System Load: 2.55 (1 min ago) 3.35 (5 min ago) 3.83 (15 min ago) Nominal I/O speed: 0.01 MB/s File system: 24.55 seconds Write speed: 590 MB/s Read speed: 1125 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 11 % Idle: 85 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 27.92 % (Apple) Messages 16.06 % (Apple) systemstats (2) 6.96 % (Apple) EtreCheckPro 6.70 % (Etresoft, Inc.) kernel_task 3.45 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (3) 719 MB (Apple) EtreCheckPro 569 MB (Etresoft, Inc.) MTLCompilerService (42) 415 MB (Apple) Messages 147 MB (Apple) kernel_task 138 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 14 MB / 99 KB (Apple) mDNSResponder 779 KB / 161 KB (Apple) apsd 146 KB / 160 KB (Apple) netbiosd 8 KB / 3 KB (Apple) remindd 10 KB / 883 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 11 (Apple) Messages 3 (Apple) suggestd 1 (Apple) Siri 0 (Apple) AppleSpell 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 611 MB Used RAM: 4.74 GB Cached files: 2.66 GB Available RAM: 3.26 GB Swap Used: 132 MB Software Installs (past 60 days): Install Date Name (Version) 2021-01-18 Microsoft Teams (1.00.333671) 2021-01-22 Emond Reader (3.1.7) 2021-01-24 Pages (10.0) 2021-01-24 Numbers (10.0) 2021-02-02 OneDrive (20.169.0823) 2021-02-12 ARMDC Agent Installer (1.0.0) 2021-02-18 macOS 11.2.1 (11.2.1) 2021-03-05 XProtectPlistConfigData (2141) 2021-03-18 Microsoft AutoUpdate (4.33.21031401) 2021-03-18 macOS 11.2.3 (11.2.3) 2021-03-18 MRTConfigData (1.75) Clean up: /Library/LaunchAgents/com.microsoft.OneDriveStandaloneUpdater.plist /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater Executable not found Diagnostics Information (past 7-30 days): 2021-03-17 11:35:39 Preview.app Crash Executable: /System/Applications/Preview.app Details: dyld3 mode End of report