EtreCheckPro version: 6.8.4 (68040) Report generated: 2024-03-20 12:41:40 Download EtreCheckPro from https://etrecheck.com Runtime: 10:15 Performance: Poor Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Poor performance - EtreCheck report shows poor performance. This is unusual. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. Limited permissions - More information may be available with Full Disk Access. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, 2019) Status: Supported iMac Model: iMac19,1 3.6 GHz 8-Core Intel Core i9 (i9-9900K) CPU: 8-core 16 GB RAM - Upgradeable BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667 BANK 1/ChannelA-DIMM1 - Empty BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667 BANK 3/ChannelB-DIMM1 - Empty Video Information: Radeon Pro 575X - VRAM: 4 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (10.13 GB used) disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (10.13 GB used) disk2s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (626.79 GB used) disk2s3 - Preboot (APFS) [APFS Preboot] (2.09 GB used) disk2s4 - Recovery (APFS) [Recovery] (1.23 GB used) disk2s5 - VM (APFS) [APFS VM] (3.22 GB used) disk2s6 - Update (APFS) (14 MB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.55 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (10.13 GB used) disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (10.13 GB used) disk2s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (626.79 GB used) disk2s3 - Preboot (APFS) [APFS Preboot] (2.09 GB used) disk2s4 - Recovery (APFS) [Recovery] (1.23 GB used) disk2s5 - VM (APFS) [APFS VM] (3.22 GB used) disk2s6 - Update (APFS) (14 MB used) Mounted Volumes: disk2s1 [APFS Container] Filesystem: APFS Mount point: /System/Volumes/Update/mnt1 Fusion drive Used: 10.13 GB Shared values Size: 1.03 TB Free: 379.56 GB Available: 758.86 GB disk2s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 10.13 GB Shared values Size: 1.03 TB Free: 379.56 GB Available: 758.86 GB disk2s2 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Used: 626.79 GB Shared values Size: 1.03 TB Free: 379.56 GB Available: 758.86 GB disk2s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 2.09 GB Shared values Size: 1.03 TB Free: 379.56 GB Available: 758.86 GB disk2s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 3.22 GB Shared values Size: 1.03 TB Free: 379.56 GB Available: 758.86 GB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 14 MB Shared values Size: 1.03 TB Free: 379.56 GB Available: 758.86 GB USB: USB31Bus Gaming_Mouse - Gaming_Mouse Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - Magic Keyboard with Numeric Keypad Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: iPhone Interface bridge0: Thunderbolt Bridge Remote Apple Events: Enabled Remote Management: Enabled Screen sharing: Enabled Remote login: Enabled System Software: macOS Sonoma 14.3.1 (23D60) Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Remote Apple Events: Enabled Remote Management: Enabled Screen sharing: Enabled Remote login: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveStandaloneUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Apps: 3 System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 187 Apple tasks [Running] 170 Apple tasks [Other] 4 Apple tasks System Launch Agents: [Not Loaded] 23 Apple tasks [Loaded] 219 Apple tasks [Running] 180 Apple tasks Launch Daemons: [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-01-12) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-01-12) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Not Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-11-26) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Running] com.autodesk.AdskLicensingService.plist (Autodesk - installed 2024-02-21) Command: /Library/Application Support/Autodesk/AdskLicensing/Current/AdskLicensingService/AdskLicensingService --run [Running] com.autodesk.adskaccessservicehost.plist (Autodesk - installed 2024-01-16) Executable: /Library/Application Support/Autodesk/AdODIS/V1/Setup/AdskAccessServiceHost [Loaded] com.google.GoogleUpdater.wake.system.plist (Google LLC - installed 2024-03-17) Command: /Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 --system [Not Loaded] com.google.keystone.daemon.plist (Not signed - installed 2023-12-17) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Not signed - installed 2021-06-23) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Not signed - installed 2021-06-23) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-02-14) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-02-14) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-10-22) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2023-10-10) [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-02-14) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-01-12) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2023-11-26) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Not Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2023-05-02) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-17) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-17) [Other] com.microsoft.OneDriveStandaloneUpdater.plist (Not signed - installed 2021-06-23) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-02-12) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-02-14) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Launch Agents: [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-03-17) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-06) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-06) User Login Items: [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2024-03-13) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app Applications: 624 apps 61 x86-only apps 4 unsigned apps App Extensions: Finder sync extensions: FinderSyncExtension - /Applications/Google Drive.app/Contents/Applications/FinderHelper.app Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app File providers: Google Drive - /Applications/Google Drive.app QuickLook Previews: EtreCheckQuickLook - ~/Desktop/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Previews (legacy): AcQuickLook - /Applications/Autodesk/AutoCAD LT 2024/AutoCAD LT 2024.app com.autodesk.autocad.dwt *.dwt com.autodesk.autocad.dwg *.dwg Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2023-11-26) Audio Plug-ins: MSTeamsAudioDevice: 2023.31.01.2 (Microsoft Corporation - installed 2023-08-07) Backup: Time Machine information is limited without Full Disk Access Performance: System Load: 1.60 (1 min ago) 1.90 (5 min ago) 1.80 (15 min ago) Nominal I/O usage: 27.01 MB/s File system: 17.38 seconds Write speed: 624 MB/s Read speed: 1436 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 4 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) com.apple.MobileSoftwareUpdate.UpdateBrainService 45.94 % (Not signed - /private/var/db/com.apple.xpc.roleaccountd.staging/exec/16777226.72828767.xpc/Contents/MacOS) WindowServer 13.68 % (Apple) EtreCheckPro 11.40 % (Etresoft, Inc.) kernel_task 3.80 % (Apple) deleted 3.02 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 884 MB (Etresoft, Inc.) Google Chrome Helper (Renderer) (7) 641 MB (Google LLC) AppleSpell 339 MB (Apple) Finder 271 MB (Apple) Google Chrome 252 MB (Google LLC) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 1 MB / 360 KB (Apple) apsd 123 KB / 661 KB (Apple) trustd 23 KB / 36 KB (Apple) rapportd 15 KB / 9 KB (Apple) netbiosd 8 KB / 6 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) com.apple.MobileSoftwareUpdate.UpdateBrainService 33 (Not signed - /private/var/db/com.apple.xpc.roleaccountd.staging/exec/16777226.72828767.xpc/Contents/MacOS) WindowServer 1 (Apple) Google Chrome Helper (Renderer) (7) 1 (Google LLC) Activity Monitor 1 (Apple) AdskLicensingService 1 (Autodesk) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 11 MB Used RAM: 8.29 GB Cached files: 7.70 GB Available RAM: 7.71 GB Swap Used: 2 MB Software Installs (past 60 days): Install Date Name (Version) 2024-01-27 macOS 14.3 (14.3) 2024-02-02 AdskLicensing-12.2.0.17-mac-installer (14.0.1.10167) 2024-02-02 lib (24.3.100.315) 2024-02-02 AdskLicensing-13.3.0.9688-mac-installer (14.0.1.10167) 2024-02-02 autocadlt2024 (24.3.100.315) 2024-02-02 licreg (24.3.1.0) 2024-02-02 Autodesk AutoCAD LT 2024.1.1 Hotfix (1.0) 2024-02-12 macOS 14.3.1 (14.3.1) 2024-02-14 Microsoft AutoUpdate (4.68.24021116) 2024-02-14 Microsoft Word (16.82.24021116) 2024-02-14 Microsoft PowerPoint (16.82.24021116) 2024-02-14 Microsoft Excel (16.82.24021116) 2024-02-14 Zoom (5.17.5.29101) 2024-02-21 AdskLicensing-14.0.1.10167-mac-installer (14.0.1.10167) 2024-03-12 GarageBand (10.4.11) 2024-03-13 Google Drive (1.3.19.240) 2024-03-13 HP Smart (17.5.1) 2024-03-20 XProtectPayloads (129) 2024-03-20 XProtectPlistConfigData (2190) Clean up: /Library/LaunchAgents/com.microsoft.OneDriveStandaloneUpdater.plist /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater Executable not found Diagnostics Information (past 60 days): 2024-03-20 12:10:58 WallpaperAgent Crash (2 times) Executable: /System/Library/CoreServices/WallpaperAgent.app 2024-03-20 12:09:38 launchservicesd Crash (4 times) First occurrence: 2024-03-19 13:15:33 Executable: /System/Library/CoreServices/launchservicesd End of report