EtreCheck version: 6.2.3 (6C010) Report generated: 2020-03-31 15:40:18 Download EtreCheck from https://etrecheck.com Runtime: 8:26 Performance: Below Average Problem: Beachballing Major Issues: Anything that appears on this list needs immediate attention. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. High battery cycle count - Your battery may be losing capacity. Clean up - There are orphan files that could be removed. Low performance - EtreCheck report took an unusually long time to run. Hardware Information: MacBook Pro (Retina, 13-inch, Late 2013) MacBook Pro Model: MacBookPro11,1 1 2.6 GHz Dual-Core Intel Core i5 (i5-4288U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Battery: Health = Normal - Cycle count = 1266 Video Information: Intel Iris - VRAM: 1536 MB Color LCD (built-in) 3360 x 2100 Drives: disk0 - APPLE SSD SM0512F 500.28 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 500.07 GB disk1 [APFS Virtual drive] 500.07 GB (Shared by 5 volumes) disk1s1 - ASC (APFS) (Shared - 10.95 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 81 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 528 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk1s5 - A*** Data (APFS) [APFS Virtual drive] (Shared - 428.19 GB used) Mounted Volumes: disk1s1 - ASC 500.07 GB (Shared - 10.95 GB used, 63.83 GB available, 55.87 GB free) APFS Mount point: / Encrypted Read-only: Yes disk1s4 - VM [APFS VM] 500.07 GB (Shared - 4.30 GB used, 55.87 GB free) APFS Mount point: /private/var/vm disk1s5 - A*** Data [APFS Virtual drive] 500.07 GB (Shared - 428.19 GB used, 63.83 GB available, 55.87 GB free) APFS Mount point: /System/Volumes/Data Encrypted Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 4.91 GB available System Software: macOS Catalina 10.15.4 (19E266) Time since boot: About 2 days Notifications: TickTick.app 53 notifications (53 scheduled) Freedom.app 4 notifications Slack.app 74 notifications Google Chrome.app 10 notifications EtreCheckPro.app one notification WhatsApp.app 13 notifications Superhuman.app 3 notifications Security: System Status Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 166 Apple tasks [Running] 128 Apple tasks [Other] 3 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 185 Apple tasks [Running] 113 Apple tasks [Other] One Apple task Launch Daemons: [Running] com.80pct.FreedomHelper.plist (Eighty Percent Solutions Corporation - installed 2020-03-29) User Launch Agents: [Other] com.adobe.GC.Invoker-1.0.plist (? 0 - installed 2020-03-21) [Other] com.adobe.ccxprocess.plist (Apple - installed 2020-03-19) [Other] com.citrixonline.GoToMeeting.G2MUpdate.plist (? 0 - installed 2014-10-18) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-29) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-29) [Other] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist (? 0 - installed 2020-03-25) [Other] com.macpaw.CleanMyMac2Helper.scheduledScan.plist (? 0 - installed 2020-03-25) [Other] com.macpaw.CleanMyMac2Helper.trashWatcher.plist (? 0 - installed 2020-03-25) User Login Items: [Running] Backup and Sync (Google, Inc. - installed 2020-02-27) Application /Applications/Backup and Sync.app [Running] Freedom (Eighty Percent Solutions Corporation - installed 2020-03-26) Application /Applications/Freedom.app [Running] Google Chrome (Google, Inc. - installed 2020-03-17) Application /Applications/Google Chrome.app [Not Loaded] Launcher Disabler (App Store - installed 2020-03-31) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2020-03-31) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Running] Superhuman (SUPERHUMAN LABS INC. - installed 2020-03-18) Application /Applications/Superhuman.app [Running] WhatsApp (WhatsApp Inc. - installed 2020-03-27) Application /Applications/WhatsApp.app [Not Loaded] WhatsApp Login Helper (WhatsApp Inc. - installed 2020-03-27) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app Safari Extensions: MKPlayer (App Store - installed 2020-03-31) 3rd Party Preference Panes: Perian (? - installed 2011-07-24) Time Machine: Auto backup: Yes Volumes being backed up: ASC: Disk size: 500.07 GB - Disk used: 444.20 GB Destinations: A****B [Local] (Last used) Total size: 999.86 GB Total number of backups: 6 Oldest backup: 2020-03-28 03:16:21 Last backup: 2020-03-28 09:00:25 16 local snapshots Oldest local snapshot: 2020-03-30 14:50:41 Last local snapshot: 2020-03-31 13:31:06 Performance: System Load: 15.39 (1 min ago) 15.80 (5 min ago) 13.75 (15 min ago) Nominal I/O speed: 11.46 MB/s File system: 91.20 seconds Write speed: 340 MB/s Read speed: 558 MB/s CPU Usage Snapshot: Type Overall System: 18 % User: 44 % Idle: 38 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) system_profiler (2) 50.66 % (Apple) Google Chrome Helper (Renderer) (23) 44.92 % (Google, Inc.) Google Chrome Helper (GPU) 22.94 % (Google, Inc.) WindowServer 17.18 % (Apple) EtreCheckPro 16.06 % (Etresoft, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (23) 1.18 GB (Google, Inc.) kernel_task 571 MB (Apple) system_profiler (2) 539 MB (Apple) EtreCheckPro 218 MB (Etresoft, Inc.) mdworker_shared (17) 182 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 2 MB / 2 MB (Apple) WhatsApp 2 MB / 247 KB (WhatsApp Inc.) Superhuman 383 KB / 115 KB (SUPERHUMAN LABS INC.) netbiosd 57 KB / 21 KB (Apple) apsd 4 KB / 5 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) system_profiler (2) 19 (Apple) WindowServer 10 (Apple) trustd (4) 10 (Apple) Google Chrome Helper (Renderer) (23) 2 (Google, Inc.) Google Chrome Helper (GPU) 2 (Google, Inc.) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 60 MB Used RAM: 6.98 GB Cached files: 985 MB Available RAM: 1.02 GB Swap Used: 2.18 GB Software Installs (past 30 days): Install Date Name (Version) 2020-03-29 Gatekeeper Configuration Data (181) 2020-03-29 MRTConfigData (1.57) 2020-03-29 XProtectPlistConfigData (2116) 2020-03-31 OneDrive (19.232.1124) 2020-03-31 Download Shuttle (2.4) 2020-03-31 Kindle (1.28.0) 2020-03-31 MKPlayer (1.4.1) Clean up: ~/Library/LaunchAgents/com.adobe.GC.Invoker-1.0.plist /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility Executable not found ~/Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist ~/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app Executable not found ~/Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.trashWatcher.plist ~/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app Executable not found ~/Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.scheduledScan.plist ~/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app Executable not found ~/Library/LaunchAgents/com.citrixonline.GoToMeeting.G2MUpdate.plist ~/Library/Application Support/CitrixOnline/GoToMeeting/G2MUpdate Executable not found Diagnostics Information (past 7-30 days): 2020-03-30 17:19:57 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter 2020-03-30 02:59:16 Backup and Sync.app High CPU Use Executable: /Applications/Backup and Sync.app Details: objc_msgSend() selector name: updatePath:withStatus: 2020-03-29 08:20:25 bird Crash Executable: /System/Library/PrivateFrameworks/CloudDocsDaemon.framework/Versions/A/Support/bird Details: dyld3 mode Assertion failed: (the root Mobile Documents was deleted by an externa l process 2020-03-29 07:41:37 Mail.app High CPU Use Executable: /System/Applications/Mail.app End of report