EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-06-07 11:40:06 Download EtreCheckPro from https://etrecheck.com Runtime: 2:45 Performance: Excellent Problem: No problem - just checking Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Heavy RAM usage - Apps are using a large amount of RAM. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, 2017) iMac Model: iMac18,3 4.2 GHz Quad-Core Intel Core i7 (i7-7700K) CPU: 4-core 64 GB RAM - At maximum BANK 0/DIMM0 - 16 GB DDR4 SO-DIMM 2400 BANK 0/DIMM1 - 16 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 16 GB DDR4 SO-DIMM 2400 BANK 1/DIMM1 - 16 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 580 - VRAM: 8 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM2048L 2.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 2.00 TB disk1 [APFS Virtual drive] 2.00 TB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 1.13 TB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 327 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 623 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.31 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.31 GB used) disk1s6 - Update (APFS) (Shared - 496 KB used) disk2 - HGST HUS726060ALE610 6.00 TB (Mechanical - 7200 RPM) External Thunderbolt 6 Gigabit Serial ATA disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - G**********************t (Journaled HFS+) 6.00 TB (5.58 TB used) disk3 - Seagate Backup+ Hub BK 14.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - B******4 (Journaled HFS+) 14.00 TB (6.15 TB used) disk4 - Sony QD-G256E 251.12 GB External USB 5 Gbit/s USB disk4s1 - N********* 250.99 GB Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 2.00 TB (Shared - 1.13 TB used, 950.28 GB available, 856.90 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 2.00 TB (Shared - 327 MB used, 856.90 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 2.00 TB (Shared - 2.15 GB used, 856.90 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 2.00 TB (Shared - 15.31 GB used, 950.28 GB available, 856.90 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 2.00 TB (Shared - 496 KB used, 856.90 GB free) APFS Mount point: /System/Volumes/Update disk2s2 - G**********************t 6.00 TB (5.58 TB used, 417.44 GB available, 417.26 GB free) Journaled HFS+ Mount point: /Volumes/G**********************t disk3s2 - B******4 14.00 TB (6.15 TB used, 7.85 TB free) Journaled HFS+ Mount point: /Volumes/B******4 Network: Interface en0: Ethernet 2 Interface en1: Wi-Fi Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 1.93 TB available iCloud Status: 8 pending files Printer sharing: Enabled System Software: macOS Big Sur 11.4 (20F71) Time since boot: About 2 days Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchAgents/jp.co.nikon.NktPostLauncher.plist Executable: /Applications/Nikon Software/Wireless Transmitter Utility/NkPtpipStorage.app/Contents/MacOS/NktPostLauncher Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.ipvanish.osx.vpnhelper.plist Executable: /Library/PrivilegedHelperTools/com.ipvanish.osx.vpnhelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/NkPtpEnumWT3.plist Executable: /Applications/Nikon Software/Wireless Transmitter Utility/NkPtpEnumWT3 -launchd Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.seagate.TBDecorator.plist Executable: /Library/Application Support/Seagate/TBLoopDriveParams Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/Stamps.com.plugin Apps: 9 Kernel Extensions: /Library/Application Support/Malwarebytes/MBAM/Kext [Not Loaded] MB_MBAM_Protection.kext - com.malwarebytes.mbam.rtprotection (4.0 - SDK 10.11) /Library/Extensions [Not Loaded] LaCieScsiType00.kext - com.LaCie.ScsiType00 (1.9.1 - SDK 10.5) [Not Loaded] hp_io_printerclassdriver_enabler.kext - com.hp.hpio.hp-io-printerclassdriver-enabler (19.16.0 - SDK 10.10) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.22.0 - SDK 10.9) [Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (15.5.90 - SDK 10.10) [Not Loaded] Seagate Storage Driver.kext - com.seagate.driver.PowSecDriverCore (5.2.7 (26995) - SDK 10.4) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 166 Apple tasks [Running] 151 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 178 Apple tasks [Running] 148 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-22) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-12) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-05-05) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-04-16) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-16) [Loaded] com.adobe.ccxprocess.plist (Adobe Systems, Inc. - installed 2021-05-05) [Other] com.lacie.LaCieDesktopManagerAgent.plist (? 4537c02c - installed 2015-08-12) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2019-11-18) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-05-14) [Running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2020-01-17) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2021-05-08) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2021-05-08) [Loaded] jp.co.nikon.NktPostLauncher.plist (? c1f10c9a - installed 2017-03-31) Launch Daemons: [Running] NkPtpEnumWT3.plist (? e1e57193 - installed 2017-03-31) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-05-05) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-16) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-09-19) [Other] com.easeus.dataprotectbackup.plist (? 12fff45e - installed 2017-06-27) [Loaded] com.ipvanish.osx.vpnhelper.plist (? d662fc5 - installed 2017-04-06) [Other] com.lacie.LaCieDesktopManagerDaemon.plist (? f806c6ee - installed 2015-08-12) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2019-12-13) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2019-11-18) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-05-14) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-03-12) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-02) [Loaded] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2020-12-10) [Loaded] com.paragon-software.ntfs.loader.plist (Apple - installed 2020-01-17) [Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2020-01-17) [Running] com.seagate.TBDecorator.plist (? 595582c - installed 2015-11-02) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2021-04-20) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2021-05-08) User Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-22) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-16) [Not Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-04) [Not Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-04) [Not Loaded] com.seagate.dashboard.plist (Seagate Technologies LLC - installed 2021-04-18) User Login Items: [Running] 1Password Extension Helper (AgileBits Inc. - installed 2021-06-05) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Extension Helper.app [Loaded] 1Password Launcher (AgileBits Inc. - installed 2021-06-05) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Launcher.app [Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2020-12-10) Modern Login Item /Applications/NTFS for Mac.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app [Running] ON1 Effects 2021 Helper (onOne Software - installed 2021-05-14) Modern Login Item /Applications/ON1 Effects 2021/ON1 Effects 2021.app/Contents/Library/LoginItems/ON1 Effects 2021 Helper.app [Not Loaded] TeamViewerMeetingLoginItem (TeamViewer GmbH - installed 2021-04-27) Modern Login Item /Applications/TeamViewer.app/Contents/Library/LoginItems/TeamViewerMeetingLoginItem.app [Not Loaded] HP Device Monitor (Hewlett Packard - installed 2016-03-13) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (Hewlett Packard - installed 2016-03-13) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: Silverlight: 5.1.50901.0 (? - installed 2017-08-23) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-05-12) AdobePDFViewer: 21.001.20155 (Adobe Systems, Inc. - installed 2021-05-12) JavaAppletPlugin: (?) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-05-05) Safari Extensions: 1Password (AgileBits Inc. - installed 2021-06-05) 3rd Party Preference Panes: FUSE (Benjamin Fleischer - installed 2017-04-16) ParagonNTFS (Paragon Software GmbH - installed 2020-01-17) Seagate Dashboard for Mac OSX (Seagate Technologies LLC - installed 2017-09-17) Toolkit (Seagate Technologies LLC - installed 2021-04-06) Backup: Time Machine information not available without Full Drive Access. 24 local snapshots Oldest local snapshot: 2021-06-06 12:04:21 Last local snapshot: 2021-06-07 11:10:20 Performance: System Load: 2.01 (1 min ago) 1.85 (5 min ago) 1.99 (15 min ago) Nominal I/O speed: 28.45 MB/s File system: 17.58 seconds Write speed: 1912 MB/s Read speed: 2511 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 9 % Idle: 87 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) kernelmanagerd 29.46 % (Apple) syspolicyd 17.34 % (Apple) EtreCheckPro 12.60 % (Etresoft, Inc.) trustd (4) 8.34 % (Apple) WindowServer 6.58 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Adobe Lightroom Classic 9.60 GB (Adobe Systems, Inc.) Adobe Photoshop 2021 4.78 GB (Adobe Systems, Inc.) ON1 Photo RAW 4.43 GB (onOne Software) Mail 2.48 GB (Apple) mds_stores 2.46 GB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Mail 572 MB / 2 MB (Apple) mDNSResponder 20 MB / 3 MB (Apple) com.apple.WebKit.Networking 14 MB / 2 KB (Apple) apsd 250 KB / 452 KB (Apple) netbiosd 260 KB / 66 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) syspolicyd 8 (Apple) trustd (4) 3 (Apple) kernelmanagerd 3 (Apple) WindowServer 3 (Apple) Adobe CEF Helper (GPU) 1 (Adobe Inc.) Virtual Memory Information: Physical RAM: 64 GB Free RAM: 3.21 GB Used RAM: 51.11 GB Cached files: 9.67 GB Available RAM: 12.89 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-04-23 Adobe Acrobat DC (21.001.20149) (21.001.20149) 2021-04-27 macOS Catalina Security Update 2021-002 (10.15.7) 2021-04-27 Safari (14.1) 2021-04-27 Gatekeeper Compatibility Data (1.0) 2021-04-27 TeamViewer (15.17.6) 2021-05-07 PhotoBulk (2.3) 2021-05-09 macOS Big Sur (11.3.1) 2021-05-09 macOS 11.3.1 (11.3.1) 2021-05-11 Microsoft Excel (16.49.21050901) 2021-05-11 Microsoft OneNote (16.49.21050901) 2021-05-11 Microsoft Outlook (16.49.21050901) 2021-05-11 Microsoft PowerPoint (16.49.21050901) 2021-05-12 Adobe Acrobat DC (21.001.20155) (21.001.20155) 2021-05-14 ON1 Effects 2021 (15.5.0) 2021-05-14 Microsoft AutoUpdate (4.35.21050901) 2021-05-15 Photo Ninja 1.4.0c (AVX2) (1.4.0c) 2021-05-15 Microsoft Word (16.49.21050901) 2021-05-26 macOS 11.4 (11.4) 2021-05-29 XProtectPlistConfigData (2147) 2021-05-29 MRTConfigData (1.79) 2021-06-01 Numbers (11.1) 2021-06-01 Pages (11.1) 2021-06-01 Keynote (11.1) Clean up: /Library/LaunchDaemons/com.lacie.LaCieDesktopManagerDaemon.plist /Applications/LaCie Desktop Manager.app/Contents/Helpers/LDM.app/Contents/MacOS/LaCieDesktopManagerDaemon Executable not found /Library/LaunchAgents/com.lacie.LaCieDesktopManagerAgent.plist /Applications/LaCie Desktop Manager.app/Contents/Helpers/LDM.app/Contents/MacOS/LDM Executable not found /Library/LaunchDaemons/com.easeus.dataprotectbackup.plist /Applications/EaseUS Data Recovery Wizard.app/Contents/MacOS/EaseUS Data Recovery Wizard.app/Contents/Resources/EUDataDaemon.app/Contents/MacOS/eudataback Executable not found Diagnostics Information (past 7-30 days): 2021-06-07 07:46:23 photolibraryd Crash Executable: /System/Library/PrivateFrameworks/PhotoLibraryServices.framework/Versions/A/Support/photolibraryd Details: dyld3 mode PLPhotoLibrary transaction: deletes: [Asset: 1] *** Terminating app due to uncaught exception 'NSInternalInconsistency Exception', reason: 'Not operating on the system photo library' terminating with uncaught exception of type NSException abort() called 2021-06-06 16:15:51 mdworker High CPU Use Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker 2021-06-06 14:23:42 Adobe Photoshop 2021.app High CPU Use Executable: /Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app 2021-06-05 10:56:57 Seagate Dashboard.app Hang Executable: /Applications/Seagate Dashboard.app 2021-06-05 10:56:57 Safari.app Hang Executable: /Applications/Safari.app 2021-06-05 10:56:26 fseventsd High CPU Use Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvents.framework/Versions/A/Support/fseventsd 2021-06-05 10:55:29 Creative Cloud.app Crash Executable: /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app End of report