EtreCheckPro version: 6.5.1 (6F003) Report generated: 2021-07-29 12:11:14 Download EtreCheckPro from https://etrecheck.com Runtime: 2:09 Performance: Excellent Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Hardware Information: iMac (Retina 5K, 27-inch, 2020) iMac Model: iMac20,1 3.8 GHz 8-Core Intel Core i7 (i7-10700K) CPU: 8-core 128 GB RAM - At maximum Video Information: AMD Radeon Pro 5500 XT - VRAM: 8 GB iMac (built-in) 5120 x 2880 PA248QV 1920 x 1200 Drives: disk0 - APPLE SSD AP2048N 2.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 2.00 TB disk1 [APFS Virtual drive] 2.00 TB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 1.07 TB used) disk1s2 (APFS) [APFS Container] (Shared - 15.31 GB used) disk1s2s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.31 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 390 MB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 623 MB used) disk1s5 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1s6 - Update (APFS) (Shared - 3 MB used) disk2 - WD My Passport 2627 2.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 [APFS Container] 2.00 TB disk3 [APFS Virtual drive] 2.00 TB (Shared by 1 volumes) disk3s1 - M*************************e (APFS) (Shared - 223.24 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 2.00 TB (Shared - 1.07 TB used, 912.09 GB available, 909.09 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2s1 - Macintosh HD [APFS Snapshot] 2.00 TB (Shared - 15.31 GB used, 912.09 GB available, 909.09 GB free) APFS Mount point: / Read-only: Yes disk1s3 - Preboot [APFS Preboot] 2.00 TB (Shared - 390 MB used, 909.09 GB free) APFS Mount point: /System/Volumes/Preboot disk1s5 - VM [APFS VM] 2.00 TB (Shared - 2.15 GB used, 909.09 GB free) APFS Mount point: /System/Volumes/VM disk1s6 - Update 2.00 TB (Shared - 3 MB used, 909.09 GB free) APFS Mount point: /System/Volumes/Update disk3s1 - M*************************e 2.00 TB (Shared - 223.24 GB used, 1.78 TB free) APFS Mount point: /Volumes/M*************************e Owners enabled: No Network: Interface en0: Ethernet Interface en1: Wi-Fi Interface en5: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 119.98 GB available System Software: macOS Big Sur 11.4 (20F71) Time since boot: Less than an hour Notifications: Slack.app one notification EtreCheckPro.app one notification Toggl Track.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Restrictive app permissions - possibly adware Old Applications: 78 x86-only apps System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 188 Apple tasks [Running] 138 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 193 Apple tasks [Running] 125 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-07-19) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-16) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-07-29) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-07-29) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-07-20) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-03-14) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-07-16) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-03-21) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-07-19) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-04-16) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-16) [Loaded] com.adobe.ccxprocess.plist (Adobe Systems, Inc. - installed 2021-06-10) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-07-29) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-07-20) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-16) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-06-24) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-05-05) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-05-05) User Login Items: [Running] AdobeResourceSynchronizer (Adobe Systems, Inc. - installed 2021-07-13) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Running] Dropbox (Dropbox, Inc. - installed 2021-07-22) Application /Applications/Dropbox.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-07-29) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-07-29) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Slack Login Helper (App Store - installed 2021-07-28) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Loaded] StartUpHelper (Spotify - installed 2021-07-27) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-13) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-07-19) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-13) Safari Extensions: LastPass (Marvasol, Inc DBA LastPass - installed 2021-07-26) Backup: Time Machine Not Configured! Performance: System Load: 2.51 (1 min ago) 1.31 (5 min ago) 0.54 (15 min ago) Nominal I/O speed: 1.85 MB/s File system: 12.35 seconds Write speed: 2664 MB/s Read speed: 2535 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 1 % Idle: 98 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 11.60 % (Etresoft, Inc.) WindowServer 9.00 % (Apple) kernelmanagerd 2.84 % (Apple) syspolicyd 1.50 % (Apple) kernel_task 1.23 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 788 MB (Etresoft, Inc.) Adobe CEF Helper (Renderer) 609 MB (Adobe Inc.) Dropbox (3) 607 MB (Dropbox, Inc.) Finder 399 MB (Apple) Dropbox Web Helper (3) 372 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) corespeechd 2 KB / 9 MB (Apple) Dropbox 26 KB / 445 KB (Dropbox, Inc.) mDNSResponder 37 KB / 28 KB (Apple) cloudd 43 KB / 19 KB (Apple) corekdld 293 B / 27 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) Dropbox Web Helper (3) 1 (Dropbox, Inc.) kernelmanagerd 1 (Apple) syspolicyd 0 (Apple) trustd (4) 0 (Apple) Virtual Memory Information: Physical RAM: 128 GB Free RAM: 109.89 GB Used RAM: 12.00 GB Cached files: 6.11 GB Available RAM: 116.00 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-06-10 Adobe Acrobat DC (21.005.20048) (21.005.20048) 2021-06-12 macOS 11.3.1 (11.3.1) 2021-06-13 macOS 11.4 (11.4) 2021-06-29 MRTConfigData (1.81) 2021-06-29 XProtectPlistConfigData (2149) 2021-07-13 Adobe Acrobat DC (21.005.20058) (21.005.20058) 2021-07-13 Microsoft Excel (16.51.21071101) 2021-07-13 Microsoft OneNote (16.51.21071101) 2021-07-13 Microsoft Outlook (16.51.21071101) 2021-07-16 Microsoft Teams (1.00.416263) 2021-07-20 Microsoft AutoUpdate (4.37.21071101) 2021-07-20 Microsoft PowerPoint (16.51.21071101) 2021-07-28 Kindle (1.32.0) 2021-07-28 Slack (4.18.0) Diagnostics Information (past 7-30 days): 2021-07-29 12:08:00 CalNCService Crash (97 times) Executable: /System/Library/PrivateFrameworks/CalendarNotification.framework/Versions/A/XPCServices/CalNCService.xpc/Contents/MacOS/CalNCService Details: dyld3: launch started container_create_or_lookup_for_current_user(): 8 2021-07-28 13:56:53 LastPass.app Crash (5 times) Executable: /Applications/LastPass.app 2021-07-27 10:24:16 com.apple.WebKit.WebContent High CPU Use (3 times) Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent End of report