EtreCheckPro version: 6.8.4 (68040) Report generated: 2024-02-10 11:51:33 Download EtreCheckPro from https://etrecheck.com Runtime: 3:34 Performance: Good Problem: Other problem Description: TimeMachine issues - Can’t complete backup, Snapshot issues, Disk Spac e issues Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall. Low disk space - This computer is running low on free hard drive space. Heavy RAM usage - Apps are using a large amount of RAM. System modifications - There are a large number of system modifications running in the background. External drives and performance - There are external drives connected that could be affecting performance. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, 2020) Status: Supported iMac Model: iMac20,1 3.8 GHz 8-Core Intel Core i7 (i7-10700K) CPU: 8-core 128 GB RAM - At maximum Video Information: AMD Radeon Pro 5500 XT - VRAM: 8 GB iMac (built-in) 5120 x 2880 Drives: disk0 - HGST HUS724040ALA640 4.00 TB (Mechanical - 7200 RPM) External SATA disk0s1 2 MB disk0s2 7 MB disk0s3 4.00 TB disk1 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Container] 499.96 GB disk11 [APFS Virtual drive] 499.96 GB (Shared by 8 volumes) disk11s1 - Macintosh HD - Data (APFS) (116.87 GB used) disk11s2 - Preboot (APFS) [APFS Preboot] (3.66 GB used) disk11s3 - Recovery (APFS) [Recovery] (2.25 GB used) disk11s4 - Macintosh HD (APFS) (8.94 GB used) disk11s5 - Update (APFS) (6 MB used) disk11s6 - VM (APFS) [APFS VM] (25 KB used) disk11s7 (APFS) [APFS Container] (15.42 GB used) disk11s7s1 - M**************y (APFS) [APFS Snapshot] (15.42 GB used) disk11s8 - M**************** - Data (APFS) [APFS Virtual drive] (327.61 GB used) disk2 - OWC Aura P12 Pro 2.0TB 1.92 TB (Solid State - TRIM: Yes) External 8.0 GT/s x4 NVM Express disk2s1 210 MB disk2s2 [APFS Container] 1.92 TB disk10 [APFS Virtual drive] 1.92 TB (Shared by 2 volumes) disk10s1 - O**************X (APFS) (43.03 GB used) disk10s2 - m************y (APFS) (25 MB used) disk3 - HGST HUS724040ALA640 4.00 TB (Mechanical - 7200 RPM) External SATA disk3s1 2 MB disk3s2 7 MB disk3s3 4.00 TB disk4 - Hitachi HUS724040ALE641 4.00 TB (Mechanical - 7200 RPM) External SATA disk4s1 2 MB disk4s2 7 MB disk4s3 4.00 TB disk5 - Hitachi HUS724040ALE641 4.00 TB (Mechanical - 7200 RPM) External SATA disk5s1 2 MB disk5s2 7 MB disk5s3 4.00 TB disk6 - HGST HUS724040ALA640 4.00 TB (Mechanical - 7200 RPM) External SATA disk6s1 2 MB disk6s2 7 MB disk6s3 4.00 TB disk7 - HGST HUS724040ALA640 4.00 TB (Mechanical - 7200 RPM) External SATA disk7s1 2 MB disk7s2 7 MB disk7s3 4.00 TB disk8 - Hitachi HUS724040ALE641 4.00 TB (Mechanical - 7200 RPM) External SATA disk8s1 2 MB disk8s2 7 MB disk8s3 4.00 TB disk9 - Hitachi HUS724040ALE641 4.00 TB (Mechanical - 7200 RPM) External SATA disk9s1 2 MB disk9s2 7 MB disk9s3 4.00 TB Mounted Volumes: disk10s1 - O**************X Filesystem: APFS Mount point: /Volumes/O**************X Owners enabled: No Used: 43.03 GB Shared values Size: 1.92 TB Free: 1.88 TB disk10s2 - m************y Filesystem: APFS Mount point: /Volumes/m************y Owners enabled: No Used: 25 MB Shared values Size: 1.92 TB Free: 1.88 TB disk11s1 - Macintosh HD - Data Filesystem: APFS Mount point: /Volumes/Macintosh HD - Data Encrypted Used: 116.87 GB Shared values Size: 499.96 GB Free: 25.07 GB disk11s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 3.66 GB Shared values Size: 499.96 GB Free: 25.07 GB disk11s4 - Macintosh HD Filesystem: APFS Mount point: /Volumes/Macintosh HD Encrypted Read-only: Yes Used: 8.94 GB Shared values Size: 499.96 GB Free: 25.07 GB disk11s5 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 6 MB Shared values Size: 499.96 GB Free: 25.07 GB disk11s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 25 KB Shared values Size: 499.96 GB Free: 25.07 GB disk11s7s1 - M**************y [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.42 GB Shared values Size: 499.96 GB Free: 25.07 GB Available: 25.21 GB disk11s8 - M**************** - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 327.61 GB Shared values Size: 499.96 GB Free: 25.07 GB Available: 25.21 GB USB: USB31Bus GenesysLogic - USB3.1 Hub GenesysLogic - USB3.1 Hub GenesysLogic - USB3.1 Hub USB 2.0 Hub [MTT] Wacom Co.,Ltd. - Wacom Intuos Pro M USB 2.0 Hub [MTT] GenesysLogic - USB2.0 Hub GenesysLogic - USB2.0 Hub GenesysLogic - USB2.0 Hub Swiftpoint Limited - GesturePoint Mouse Dongle DYMO - DYMO LabelWriter 4XL T2Bus Apple - Headset Apple Inc. - Ambient Light Sensor Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - Apple T2 Controller Network: Interface en0: Ethernet Interface en1: MiniCooperNet 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge Printer sharing: Enabled System Software: macOS Monterey 12.6.3 (21G419) Time since boot: About 6 days Notifications: AntivirusforMac.app 4 notifications Creative Cloud.app 7 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Bitdefender Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.owc.driveguide.helper.plist Executable: /Library/PrivilegedHelperTools/com.owc.driveguide.helper Running app: (launcher) Running app: ~/Library/Printers/EPSON XP-15000 Series.app/Contents/MacOS/PrinterProxy Running app: ~/Library/Printers/DYMO LabelWriter 4XL.app/Contents/MacOS/PrinterProxy Apps: 2 System Extensions: [Not Loaded] com.bitdefender.vpn.neprovider - version 5.0.0 (Bitdefender SRL - 2023-11-20) Application: /Applications/Bitdefender/Bitdefender VPN.app - version 5.0.0 (Bitdefender SRL - 2023-11-20) [Blocked] Bitdefender.SPSE - version 1.5.9 (Bitdefender SRL - 2023-09-14) Application: /Applications/Bitdefender/BitdefenderAgent.app - version 1.5.9 (Bitdefender SRL - 2023-09-14) [Not Loaded] com.bitdefender.vpn.wireguardprovider - version 5.0.0 (Bitdefender SRL - 2023-11-20) Application: /Applications/Bitdefender/Bitdefender VPN.app - version 5.0.0 (Bitdefender SRL - 2023-11-20) Kernel Extensions: /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (3.4.1) [Loaded] SoftRAID.kext - com.softraid.driver.SoftRAID (6.3.1 - SDK 12) System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 180 Apple tasks [Running] 161 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 168 Apple tasks [Running] 171 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-01-04) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-01-04) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-12-15) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2024-01-04) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Running] com.backblaze.bzserv.plist (Backblaze - installed 2023-08-28) Executable: /Applications/Backblaze.app/Contents/MacOS/bzserv [Not Loaded] com.bitdefender.agent.plist (Bitdefender SRL - installed 2023-09-14) Executable: /Library/Bitdefender/Central/Agent/bdagentd [Loaded] com.bitdefender.upgrade.plist (Bitdefender SRL - installed 2023-12-04) Executable: /Library/Bitdefender/AVP/antivirus.bundle/BDUpgDaemon [Running] com.dymo.pnpd.plist (Sanford, L.P. - installed 2022-02-24) Executable: /Library/Printers/DYMO/Utilities/pnpd [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2024-02-09) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2024-02-09) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-01-18) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-10-20) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.owc.driveguide.helper.plist (Not signed - installed 2023-03-14) Executable: /Library/PrivilegedHelperTools/com.owc.driveguide.helper [Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2022-12-22) Executable: /Library/PrivilegedHelperTools/com.wacom.UpdateHelper.app/Contents/MacOS/com.wacom.UpdateHelper [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-01-07) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-01-04) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2023-12-15) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2024-01-04) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2024-01-16) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Running] com.bitdefender.antivirusformac.plist (Bitdefender SRL - installed 2024-01-04) Executable: /Applications/Bitdefender/AntivirusforMac.app/Contents/MacOS/AntivirusforMac [Running] com.dymo.dcd.webservice.plist (Sanford, L.P. - installed 2022-02-24) Executable: /Applications/DYMO.WebApi.Mac.Host.app/Contents/MacOS/DYMO.WebApi.Mac.Host [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2023-01-30) Executable: /Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app/Contents/MacOS/EpsonLowInkReminderAgent [Loaded] com.epson.ecrp.launcher.plist (Seiko Epson Corporation - installed 2023-01-30) Command: /Applications/Epson Software/Epson Utilities/Epson Customer Research Participation.app/Contents/MacOS/Ecrp Ecrp EAI [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2023-09-22) Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2023-09-22) Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager [Loaded] com.epson.pma.launcher.plist (Seiko Epson Corporation - installed 2023-01-30) Command: /Applications/Epson Software/Epson Ink Replenishment Agent.app/Contents/MacOS/pma.app/Contents/MacOS/pma --pmaalaunchd [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2023-09-22) Executable: /Library/Application Support/EPSON/Scanner/ScannerMonitor/Epson Scanner Monitor.app/Contents/MacOS/Epson Scanner Monitor [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2024-02-09) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2024-02-09) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-01-18) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2022-12-22) Executable: /Library/PrivilegedHelperTools/com.wacom.DataStoreMgr.app/Contents/MacOS/com.wacom.DataStoreMgr [Running] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2022-12-22) Executable: /Library/PrivilegedHelperTools/com.wacom.IOManager.app/Contents/MacOS/com.wacom.IOManager [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2022-12-22) Executable: /Applications/Wacom Tablet.localized/.Tablet/WacomTabletDriver.app/Contents/MacOS/WacomTabletDriver User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2024-01-04) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Running] com.backblaze.bzbmenu.plist (Backblaze - installed 2024-02-04) Executable: /Library/Backblaze.bzpkg/bzbmenu.app/Contents/MacOS/bzbmenu [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-02-09) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-14) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-14) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2023-11-07) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpload [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2023-11-07) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate User Login Items: [Running] AdobeResourceSynchronizer (Adobe Inc. - installed 2024-01-19) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Not Loaded] Bitdefender VPN Helper (Bitdefender SRL - installed 2023-11-20) Modern Login Item /Applications/Bitdefender/Bitdefender VPN.app/Contents/Library/LoginItems/Bitdefender VPN Helper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2024-02-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2024-02-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] SpeedTestHelper (App Store - installed 2023-06-05) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app Applications: 472 apps 65 x86-only apps 7 unsigned apps App Extensions: Finder sync extensions: OneDrive Finder Integration - /Applications/OneDrive.app Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app Safari extensions: OneTab Extension - /Applications/OneTab.app TrafficLight - /Applications/Bitdefender/AntivirusforMac.app Anti-tracker Icon - /Applications/Bitdefender/AntivirusforMac.app Ad-blockers: Anti-tracker Engine - /Applications/Bitdefender/AntivirusforMac.app Share services: OneNote - /Applications/Microsoft OneNote.app File providers: OneDrive File Provider - /Applications/OneDrive.app QuickLook Previews (legacy): QLPCD - /Applications/Epson Software/Print CD.app jp.co.epson.printcd.document.2 *.printcd2 jp.co.epson.printcd.document.1 jp.co.epson.mpq.document *.emq Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2023-12-15) 3rd Party Preference panels: Backblaze Settings Launcher (Backblaze - installed 2023-08-28) WacomCenter (Wacom Technology Corp. - installed 2023-01-29) WacomTablet (Wacom Technology Corp. - installed 2023-01-29) Backup: Time Machine information is limited without Full Disk Access Destinations: B***************************3 [Local] (Last used) Performance: System Load: 1.31 (1 min ago) 1.36 (5 min ago) 1.49 (15 min ago) Nominal I/O usage: 0.44 MB/s File system: 17.53 seconds Write speed: 1927 MB/s Read speed: 2184 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 1 % Idle: 98 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 12.80 % (Etresoft, Inc.) WindowServer 6.82 % (Apple) kernel_task 1.42 % (Apple) bzfilelist 0.96 % (Backblaze) launchservicesd 0.90 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (44) 6.36 GB (Google LLC) QuickLookSatellite (2) 4.34 GB (Apple) BDLDaemon 3.88 GB (Bitdefender SRL) BDUpdDaemon 1.53 GB (Bitdefender SRL) Creative Cloud UI Helper (Renderer) 1.39 GB (Adobe Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 188 MB / 86 MB (Apple) Mail 16 MB / 29 KB (Apple) remoted 52 KB / 138 KB (Apple) BDLDaemon 40 KB / 142 KB (Bitdefender SRL) SubmitDiagInfo 54 KB / 118 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) Epson Scanner Monitor 0 (Seiko Epson Corporation) Google Chrome 0 (Google LLC) Creative Cloud Content Manager.node 0 (Adobe Inc.) bzfilelist 0 (Backblaze) Virtual Memory Information: Physical RAM: 128 GB Free RAM: 84.82 GB Used RAM: 32.87 GB Cached files: 10.31 GB Available RAM: 95.13 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2024-01-04 ARMDC Agent Installer (1.0.0) 2024-01-07 Zoom (5.16.10.25689) 2024-01-11 Adobe Acrobat (23.008.20458) (23.008.20458) 2024-01-16 Microsoft Excel (16.81.24011420) 2024-01-16 Microsoft OneNote (16.81.24011420) 2024-01-18 Microsoft PowerPoint (16.81.24011420) 2024-01-18 XProtectPayloads (123) 2024-01-18 Microsoft AutoUpdate (4.67.24011420) 2024-01-18 Microsoft Word (16.81.24011420) 2024-01-19 Adobe Acrobat (23.008.20470) (23.008.20470) 2024-01-30 Microsoft Outlook (16.81.24012814) 2024-02-04 XProtectPlistConfigData (2183) Diagnostics Information (past 60 days): 2024-02-10 11:03:18 photoanalysisd High CPU Use First occurrence: 2024-02-10 11:06:16 Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2024-02-05 07:37:15 Ecrp Crash Details: libsystem_c.dylib: abort() called 2024-02-04 17:03:31 AntivirusforMac.app High CPU Use First occurrence: 2024-02-04 17:06:57 Executable: /Applications/Bitdefender/AntivirusforMac.app 2024-02-04 14:20:57 mdsync High CPU Use First occurrence: 2024-02-04 14:24:14 Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync 2024-02-02 14:13:34 /Library/Logs/DiagnosticReports/Mail_2024-02-02-141334_M*************y.cpu_resource.diag High CPU Use End of report