EtreCheckPro version: 6.7 (67009)
Report generated: 2022-08-31 17:47:39
Download EtreCheckPro from https://etrecheck.com
Runtime: 2:44
Performance: Excellent
Problem: Computer is restarting
Major Issues:
Anything that appears on this list needs immediate attention.
Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
No Time Machine backup - Time Machine backup not found.
Heavy RAM usage - Apps are using a large amount of RAM.
Vintage hardware - This computer may be considered vintage.
x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system.
Limited permissions - More information may be available with Full Disk Access.
Kernel boot arguments - This computer has custom kernel boot arguments.
Kernel extensions present - This computer has kernel extensions that may not work in the future.
Hardware Information:
iMac (27-inch, Late 2013) - Vintage!
iMac Model: iMac14,2
3,2 GHz Quad-Core Intel Core i5 (i5-4570) CPU: 4-core
8 GB RAM - Upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1067
BANK 1/DIMM0 - Empty
BANK 0/DIMM1 - 4 GB DDR3 1067
BANK 1/DIMM1 - Empty
Video Information:
NVIDIA GeForce GT 755M - VRAM: 1 GB
iMac 2560 x 1440
Drives:
disk0 - Samsung SSD 870 EVO 1TB 1.00 TB (Solid State - TRIM: Yes)
Internal SATA 6 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [APFS Container] 1000.00 GB
disk1 [APFS Virtual drive] 1000.00 GB (Shared by 7 volumes)
disk1s1 - M*************s (APFS) [APFS Virtual drive] (47.79 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (85 MB used)
disk1s3 - Recovery (APFS) [Recovery] (530 MB used)
disk1s4 - VM (APFS) [APFS VM] (2.15 GB used)
disk1s5 0 B (15.35 GB used)
disk1s6 - Update (APFS) (2 MB used)
disk1s7 - M***** (APFS) (11.24 GB used)
Mounted Volumes:
disk1s1 - M*************s [APFS Virtual drive]
Filesystem: APFS
Mount point: /System/Volumes/Data
Used: 47.79 GB
Shared values
Size: 1000.00 GB
Free: 922.65 GB
Available: 923.54 GB
disk1s4 - VM [APFS VM]
Filesystem: APFS
Mount point: /private/var/vm
Used: 2.15 GB
Shared values
Size: 1000.00 GB
Free: 922.65 GB
disk1s6 - Update
Filesystem: APFS
Mount point: /Volumes/Update
Used: 2 MB
Shared values
Size: 1000.00 GB
Free: 922.65 GB
disk1s7 - M*****
Filesystem: APFS
Mount point: /
Read-only: Yes
Used: 11.24 GB
Shared values
Size: 1000.00 GB
Free: 922.65 GB
Available: 923.54 GB
Network:
Interface en0: Ethernet
Interface en1: Wi-Fi
802.11 a/b/g/n/ac
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 43.70 GB available
System Software:
macOS Catalina 10.15.7 (19H2026)
Time since boot: Less than an hour
Boot args: -no_compat_check
Notifications:
Cisco AnyConnect Secure Mobility Client Notification.app
one notification
Security:
Gatekeeper: App Store and identified developers
System Integrity Protection: Enabled
Antivirus software: Apple
Old Applications:
2 x86-only apps
Kernel Extensions:
/Library/Extensions
[Not Loaded] acsock.kext - com.cisco.kext.acsock (4.8.0 - SDK 10.14)
System Launch Daemons:
[Not Loaded] 35 Apple tasks
[Loaded] 181 Apple tasks
[Running] 123 Apple tasks
System Launch Agents:
[Not Loaded] 17 Apple tasks
[Loaded] 181 Apple tasks
[Running] 117 Apple tasks
Launch Daemons:
[Running] com.cisco.anyconnect.vpnagentd.plist (Cisco - installed 2022-08-31)
[Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2022-08-31)
[Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2022-08-31)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-08-18)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-08-10)
[Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-08-18)
[Running] com.redgiant.service.plist (Maxon Computer GmbH - installed 2022-08-28)
[Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-08-31)
Launch Agents:
[Loaded] com.cisco.anyconnect.gui.plist (Cisco - installed 2022-08-31)
[Loaded] com.cisco.anyconnect.notification.plist (Cisco - installed 2022-08-31)
[Running] com.maxon.mxnotify.agent.plist (Maxon Computer GmbH - installed 2022-08-28)
[Loaded] com.maxon.mxredirect.agent.plist (Maxon Computer GmbH - installed 2022-08-28)
[Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2022-08-31)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-08-18)
User Launch Agents:
[Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-08-28)
[Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-08-28)
User Login Items:
[Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2022-08-31)
Modern Login Item
/Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app
[Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2022-08-31)
Modern Login Item
/Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app
[Loaded] StartUpHelper (Spotify - installed 2022-08-10)
Modern Login Item
/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app
Audio Plug-ins:
MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-13)
Backup:
Time Machine Not Configured!
Performance:
System Load: 2.25 (1 min ago) 3.57 (5 min ago) 2.21 (15 min ago)
Nominal I/O usage: 0.20 MB/s
File system: 16.81 seconds
Write speed: 492 MB/s
Read speed: 526 MB/s
CPU Usage Snapshot:
Type Overall
System: 5 %
User: 10 %
Idle: 85 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
com.apple.WebKit.WebContent (9) 18.80 % (Apple)
WindowServer 12.74 % (Apple)
EtreCheckPro 5.94 % (Etresoft, Inc.)
kernel_task 5.08 % (Apple)
com.apple.WebKit.GPU 3.60 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
com.apple.WebKit.WebContent (9) 2.20 GB (Apple)
EtreCheckPro 488 MB (Etresoft, Inc.)
Spotify Helper (Renderer) 173 MB (Spotify)
zoom.us 134 MB (Zoom Video Communications, Inc.)
Safari 126 MB (Apple)
Top Processes Snapshot by Network Use:
Process (count) Input / Output (Source - Location)
com.apple.WebKit.Networking 15 MB / 570 KB (Apple)
Spotify 146 KB / 14 KB (Spotify)
zoom.us 128 KB / 31 KB (Zoom Video Communications, Inc.)
mDNSResponder 111 KB / 35 KB (Apple)
apsd 5 KB / 13 KB (Apple)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
com.apple.WebKit.WebContent (9) 10 (Apple)
WindowServer 6 (Apple)
com.apple.WebKit.GPU 3 (Apple)
zoom.us 2 (Zoom Video Communications, Inc.)
com.apple.WebKit.Networking 2 (Apple)
Virtual Memory Information:
Physical RAM: 8 GB
Free RAM: 1002 MB
Used RAM: 5.78 GB
Cached files: 1.24 GB
Available RAM: 2.22 GB
Swap Used: 0 B
Software Installs (past 60 days):
Install Date Name (Version)
2022-08-10 Actualización de Seguridad de macOS Catalina 2022-005 (10.15.7)
2022-08-13 MRTConfigData (1.93)
2022-08-18 Microsoft AutoUpdate (4.50.22081401)
2022-08-18 Microsoft Excel (16.64.22081401)
2022-08-18 Microsoft OneNote (16.64.22081401)
2022-08-18 Microsoft Outlook (16.64.22081401)
2022-08-18 Microsoft PowerPoint (16.64.22081401)
2022-08-18 Microsoft Word (16.64.22081401)
2022-08-18 Microsoft Teams (1.00.521551)
2022-08-22 XProtectPlistConfigData (2162)
2022-08-22 XProtectPayloads (71)
2022-08-27 Safari (15.6.1)
2022-08-31 AnyConnect Secure Mobility Client (4.8.03036)
2022-08-31 Zoom (5.11.6.9890)
Diagnostics Information (past 7-30 days):
2022-08-31 17:39:19 Kernel Panic (2 times)
Details:
panic(cpu 0 caller 0xffffff8016a484fc): "Machine Check at 0xffffff8016
a47040, registers:\n" "CR0: 0x000000008001003b, CR2: 0x000000011a96500
0, CR3: 0x000000001b148000, CR4: 0x00000000001626e0\n" "RAX: 0xffffff9
21da63f00, RBX: 0xffffff8016a49990, RCX: 0x0000000000000000, RDX: 0x00
00000000000003\n" "RSP: 0xffffff81d5560f90, RBP: 0xffffff81d5560fd0, R
SI: 0x000001c1d920d330, RDI: 0xffffff921da63e50\n" "R8: 0x00000000000
00000, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0x000000
0000000000\n" "R12: 0x0000000000000008, R13: 0xffffff801720ce40, R14:
0x0000000000000073, R15: 0xffffff921da63e50\n" "RFL: 0x000000000000004
6, RIP: 0xffffff8016a47040, CS: 0x0000000000000008, SS: 0x0000000000
000010\n" "Error code: 0x0000000000000000\n"@/AppleInternal/BuildRoot/
Library/Caches/com.apple.xbs/Sources/xnu/xnu-6153.141.66/osfmk/i386/tr
ap_native.c:168
2022-08-31 17:30:12 com.apple.WebKit.WebContent High CPU Use (3 times)
Executable: /Library/Apple/*/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
2022-08-28 10:47:10 Cinebench.app High CPU Use
Executable: /Applications/Cinebench.app
End of report