EtreCheck version: 5.5.5 (5111) Report generated: 2020-06-11 02:01:19 Download EtreCheck from https://etrecheck.com Runtime: 2:21 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Computer is restarting Description: panic(cpu 0 caller 0xffffff800fc4aa3a): Kernel trap at 0xffffff7f92ad5 340, type 14=page fault, registers: CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x00000001389ed 113, CR4: 0x00000000003626e0 RAX: 0x0000000000000000, RBX: 0xffffff8038e70000, RCX: 0x0032ba2900000 000, RDX: 0xffffff810fec5000 RSP: 0xffffff9154d83930, RBP: 0xffffff9154d83960, RSI: 0x0032ba2900000 00d, RDI: 0xffffff8036e90000 R8: 0x000000000032ba28, R9: 0x0000000000000000, R10: 0x0000020000011 000, R11: 0x0000000043d00003 R12: 0xffffff811169b030, R13: 0x0000000000000000, R14: 0xffffff8038e70 650, R15: 0x0000000000000000 RFL: 0x0000000000010202, RIP: 0xffffff7f92ad5340, CS: 0x0000000000000 008, SS: 0x0000000000000010 Fault CR2: 0x0000000000000008, Error code: 0x0000000000000002, Fault C PU: 0x0, PL: 0, VF: 0 Backtrace (CPU 0), Frame : Return Address 0xffffff9154d83390 : 0xffffff800fb1f5cd 0xffffff9154d833e0 : 0xffffff800fc58b05 0xffffff9154d83420 : 0xffffff800fc4a68e 0xffffff9154d83470 : 0xffffff800fac5a40 0xffffff9154d83490 : 0xffffff800fb1ec97 0xffffff9154d83590 : 0xffffff800fb1f087 0xffffff9154d835e0 : 0xffffff80102c27cc 0xffffff9154d83650 : 0xffffff800fc4aa3a 0xffffff9154d837d0 : 0xffffff800fc4a738 0xffffff9154d83820 : 0xffffff800fac5a40 0xffffff9154d83840 : 0xffffff7f92ad5340 0xffffff9154d83960 : 0xffffff7f929bd51e 0xffffff9154d839a0 : 0xffffff7f929bda4f 0xffffff9154d839d0 : 0xffffff7f929cc67d 0xffffff9154d83a10 : 0xffffff7f92adc706 0xffffff9154d83a40 : 0xffffff7f929bb00b 0xffffff9154d83ac0 : 0xffffff801025695e 0xffffff9154d83b10 : 0xffffff8010254be7 0xffffff9154d83b60 : 0xffffff801025dcb3 0xffffff9154d83ca0 : 0xffffff800fc082b2 0xffffff9154d83db0 : 0xffffff800fb25328 0xffffff9154d83e10 : 0xffffff800fafbcc5 0xffffff9154d83e70 : 0xffffff800fb12aa2 0xffffff9154d83f00 : 0xffffff800fc30d05 0xffffff9154d83fa0 : 0xffffff800fac6226 Kernel Extensions in backtrace: com.apple.iokit.IOAcceleratorFamily2(438.5.4)[D695D9DA-7C20-3 5D6-910F-E7A332A0F515]@0xffffff7f929b4000->0xffffff7f92a78fff dependency: com.apple.driver.AppleMobileFileIntegrity(1.0. 5)[E35D090D-DB9E-3DD0-9723-651FA730AA13]@0xffffff7f909fe000 dependency: com.apple.iokit.IOPCIFamily(2.9)[BE052F4D-9B80 -3FCD-B36D-BACB7DEE0DF2]@0xffffff7f90531000 dependency: com.apple.iokit.IOSurface(269.11)[F1E7389D-280 7-3C5D-8A7F-5422542E867F]@0xffffff7f90efb000 dependency: com.apple.iokit.IOGraphicsFamily(576.1)[B1C000 6F-E1F5-37D9-9548-5F918E92B422]@0xffffff7f90e11000 dependency: com.apple.iokit.IOReportFamily(47)[1FB49168-02 80-3F04-A99A-F830C915E994]@0xffffff7f90aa6000 com.apple.driver.AppleIntelKBLGraphics(14.0.6)[E09E2681-5119- 37A7-9975-B87BC4E1AA8F]@0xffffff7f92a8d000->0xffffff7f92b82fff dependency: com.apple.iokit.IOPCIFamily(2.9)[BE052F4D-9B80 -3FCD-B36D-BACB7DEE0DF2]@0xffffff7f90531000 dependency: com.apple.iokit.IOSurface(269.11)[F1E7389D-280 7-3C5D-8A7F-5422542E867F]@0xffffff7f90efb000 dependency: com.apple.iokit.IOGraphicsFamily(576.1)[B1C000 6F-E1F5-37D9-9548-5F918E92B422]@0xffffff7f90e11000 dependency: com.apple.iokit.IOAcceleratorFamily2(438.5.4)[ D695D9DA-7C20-35D6-910F-E7A332A0F515]@0xffffff7f929b4000 BSD process name corresponding to current thread: Adobe CEF Helper Mac OS version: 19F101 Kernel version: Darwin Kernel Version 19.5.0: Tue May 26 20:41:44 PDT 2020; root:xnu-6 153.121.2~2/RELEASE_X86_64 Kernel UUID: 54F1A78D-6F41-32BD-BFED-4381F9F6E2EF Kernel slide: 0x000000000f800000 Kernel text base: 0xffffff800fa00000 __HIB text base: 0xffffff800f900000 System model name: MacBookPro14,1 (Mac-B4831CEBD52A0C4C) System shutdown begun: NO Panic diags file available: YES (0x0) System uptime in nanoseconds: 269991608230749 last loaded kext at 107950720467209: >!AMikeyHIDDriver 131 (addr 0xfff fff7f9366f000, size 16384) loaded kexts: >!AMikeyHIDDriver 131 >AudioAUUC 1.70 @fileutil 20.036.15 >AGPM 111.4.4 >!APlatformEnabler 2.7.0d0 >X86PlatformShim 1.0.0 @filesystems.autofs 3.0 >!AUpstreamUserClient 3.6.8 >!AHDAHardwareConfigDriver 283.15 >!AHDA 283.15 >AGDCBacklightControl 5.2.4 >!AGraphicsDevicePolicy 5.2.4 >!A!IPCHPMC 2.0.1 @AGDCPluginDisplayMetrics 5.2.4 >ACPI_SMC_PlatformPlugin 1.0.0 >!AHV 1 >!ABacklight 180.3 |IOUserEthernet 1.0.1 >!ASMCLMU 212 >!AMCCSControl 1.14 |IO!BSerialManager 7.0.5f6 >!AGFXHDA 100.1.428 >pmtelemetry 1 @Dont_Steal_Mac_OS_X 7.0.0 >!A!IKBLGraphics 14.0.6 >eficheck 1 >!AThunderboltIP 3.1.4 >!A!ISlowAdaptiveClocking 4.0.0 >!AFIVRDriver 4.1.0 >!ACameraInterface 7.6.0 >!A!IKBLGraphicsFramebuffer 14.0.6 @filesystems.apfs 1412.120.2 >!AFileSystemDriver 3.0.1 >!AVirtIO 1.0 @filesystems.hfs.kext 522.100.5 @!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1 @BootCache 40 @!AFSCompression.!AFSCompressionTypeZlib 1.0.0 >!ATopCaseHIDEventDriver 3430.1 >AirPort.BrcmNIC 1400.1.1 @private.KextAudit 1.0 >!ASmartBatteryManager 161.0.0 >!AACPIButtons 6.1 >!ARTC 2.0 >!ASMBIOS 2.1 >!AACPIEC 6.1 >!AAPIC 1.7 $!AImage4 1 @nke.applicationfirewall 303 $TMSafetyNet 8 @!ASystemPolicy 2.0.0 |EndpointSecurity 1 @kext.triggers 1.0 >DspFuncLib 283.15 @kext.OSvKernDSPLib 529 >!AGraphicsControl 5.2.4 >IOPlatformPluginLegacy 1.0.0 |IOAVB!F 850.1 >!ABacklightExpert 1.1.0 >!ASMBusPCI 1.0.14d1 >!ASSE 1.0 >!ASMBus!C 1.0.18d1 >!AHDA!C 283.15 |IOHDA!F 283.15 >X86PlatformPlugin 1.0.0 >IOPlatformPlugin!F 6.0.0d8 |IO!BHost!CUARTTransport 7.0.5f6 |IO!BHost!CTransport 7.0.5f6 @!AGPUWrangler 5.2.4 |IONDRVSupport 576.1 |IOSlowAdaptiveClocking!F 1.0.0 >!AThunderboltEDMSink 4.2.3 >!AThunderboltDPOutAdapter 6.2.6 @!AGraphicsDeviceControl 5.2.4 |IOAccelerator!F2 438.5.4 |IOGraphics!F 576.1 >!A!ILpssUARTv1 3.0.60 >!A!ILpssUARTCommon 3.0.60 >!AOnboardSerial 1.0 @plugin.IOgPTPPlugin 840.3 |IOEthernetAVB!C 1.1.0 >!AXsanScheme 3 |IOAudio!F 300.2 @vecLib.kext 1.2.0 |IOSerial!F 11 |IOSurface 269.11 @filesystems.hfs.encodings.kext 1 >!AActuatorDriver 3440.1 >!AHIDKeyboard 209 >!AHS!BDriver 3430.1 >IO!BHIDDriver 7.0.5f6 |IO!B!F 7.0.5f6 |IO!BPacketLogger 7.0.5f6 >!AMultitouchDriver 3440.1 >!AInputDeviceSupport 3440.8 >!AHSSPIHIDDriver 59 >!AThunderboltDPInAdapter 6.2.6 >!AThunderboltDPAdapter!F 6.2.6 >!AThunderboltPCIDownAdapter 2.5.4 >!AHPM 3.4.4 >!A!ILpssI2C!C 3.0.60 >!AHSSPISupport 59 >!AThunderboltNHI 5.8.6 |IOThunderbolt!F 7.6.1 >!A!ILpssSpi!C 3.0.60 >!A!ILpssDmac 3.0.60 |IO80211!F 1200.12.2b1 >mDNSOffloadUserClient 1.0.1b8 >corecapture 1.0.4 |IOSkywalk!F 1 |IONVMe!F 2.1.0 >usb.!UHostPacketFilter 1.0 |IOUSB!F 900.4.2 >!A!ILpssGspi 3.0.60 >!A!ILpssI2C 3.0.60 >usb.!UXHCIPCI 1.2 >usb.!UXHCI 1.2 >!AEFINVRAM 2.1 >!AEFIRuntime 2.1 |IOSMBus!F 1.1 |IOHID!F 2.0.0 $quarantine 4 $sandbox 300.0 @kext.!AMatch 1.0.0d1 >DiskImages 493.0.0 >!AFDEKeyStore 28.30 >!AEffaceable!S 1.0 >!AKeyStore 2 >!UTDM 489.120.1 |IOSCSIBlockCommandsDevice 422.120.3 >!ACredentialManager 1.0 >KernelRelayHost 1 >!ASEPManager 1.0.1 >IOSlaveProcessor 1 |IOUSBMass!SDriver 157.121.1 |IOSCSIArchitectureModel!F 422.120.3 |IO!S!F 2.1 |IOUSBHost!F 1.2 >!UHostMergeProperties 1.2 >usb.!UCommon 1.0 >!ABusPower!C 1.0 |CoreAnalytics!F 1 >!AMobileFileIntegrity 1.0.5 @kext.CoreTrust 1 |IOReport!F 47 |IOTimeSync!F 840.3 |IONetworking!F 3.4 >!AACPIPlatform 6.1 >!ASMC 3.1.9 >watchdog 1 |IOPCI!F 2.9 |IOACPI!F 1.4 @kec.pthread 1 @kec.Libm 1 @kec.corecrypto 1.0 Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) MacBook Pro Model: MacBookPro14,1 2.3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 2133 BANK 1/DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 616 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 5 volumes) disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 75.44 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.20 GB used) Mounted Volumes: disk1s1 - M************ Data [APFS Virtual drive] 250.69 GB (Shared - 75.44 GB used, 161.56 GB available, 159.54 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s4 - VM [APFS VM] 250.69 GB (Shared - 3.22 GB used, 159.54 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 250.69 GB (Shared - 11.20 GB used, 161.56 GB available, 159.54 GB free) APFS Mount point: / Encrypted Read-only: Yes Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.5 (19F101) Time since boot: About a day Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the whitelist - probably OK 32-bit Applications: 13 32-bit apps Kernel Extensions: /Library/Application Support/Malwarebytes/MBAM/Kext MB_MBAM_Protection.kext (3.9 - SDK 10.10) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 167 Apple tasks [Running] 130 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 174 Apple tasks [Running] 128 Apple tasks Launch Agents: [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-03-11) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-04-22) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-22) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2019-09-26) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-22) Launch Daemons: [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-03-11) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-04-22) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2019-10-29) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2019-09-26) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-10-19) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-22) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-10-14) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2018-09-16) [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-03-11) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-03-11) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2018-10-19) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2018-10-19) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] WallpapersLauncher (App Store - installed 2020-06-01) Modern Login Item /Applications/Unsplash Wallpapers.app/Contents/Library/LoginItems/WallpapersLauncher.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-03-11) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Time Machine: Time Machine Not Configured! Performance: System Load: 3.68 (1 min ago) 3.11 (5 min ago) 2.33 (15 min ago) Nominal I/O speed: 0.37 MB/s File system: 37.45 seconds Write speed: 1124 MB/s Read speed: 2011 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 6 % Idle: 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 23.33 % (?) EtreCheck 11.64 % (App Store) Creative Cloud 2.97 % (Adobe Systems, Inc.) Google Chrome 0.73 % (Google, Inc.) com.apple.geod 0.11 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 521 MB (App Store) Microsoft Word 293 MB (Microsoft Corporation) Google Chrome 259 MB (Google, Inc.) App Store 125 MB (Apple) Finder 60 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 205 KB / 186 KB (?) SystemUIServer 0 B / 544 B (Apple) routined 0 B / 0 B (Apple) homed 0 B / 0 B (Apple) NotificationCenter 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 313 MB Used RAM: 6.44 GB Cached files: 1.26 GB Available RAM: 1.56 GB Swap Used: 390 MB Software Installs (past 30 days): Install Date Name (Version) 2020-05-12 Microsoft PowerPoint 2020-05-12 Microsoft Excel 2020-05-12 Microsoft OneNote 2020-05-12 Microsoft Outlook 2020-05-29 XProtectPlistConfigData (2122) 2020-06-01 Unsplash Wallpapers (1.4.2) 2020-06-02 Microsoft Word 2020-06-02 macOS Catalina 10.15.5 Update 2020-06-03 MRTConfigData (1.61) 2020-06-03 Gatekeeper Compatibility Data (1.0) 2020-06-11 EtreCheck (5.5.5) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report