EtreCheckPro version: 6.7.2 (67019) Report generated: 2022-11-14 14:50:15 Download EtreCheckPro from https://etrecheck.com Runtime: 3:03 Performance: Excellent Problem: Other problem Description: When I shut it down or restart it the computer keeps restarting severa l times and very slowly and this has been an ongoing issue since at le ast one year ago no matter the updates I even reinstall everything including macOS and it worked fine for som e months then the issue reappeared When it is finally starting - after one hour or more, sometimes after safe boot or reinstall - it is working good even if I let it on for da ys or weeks, but I donâ t think this is good long term Major Issues:     Anything that appears on this list needs immediate attention.     Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues:     These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.     Apps crashing - There have been numerous app crashes.     Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.     System modifications - There are a large number of system modifications running in the background.     x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system.     Limited permissions - More information may be available with Full Disk Access.     Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information:     iMac (Retina 4K, 21.5-inch, 2017)         Status: Supported     iMac Model: iMac18,2     3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core     8 GB RAM - Upgradeable by an Apple Authorized Service Provider         BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400         BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 Video Information:     Radeon Pro 555 - VRAM: 2 GB         iMac (built-in) 4096 x 2304 Drives:     disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM)     Internal SATA 3 Gigabit Serial ATA         disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB         disk0s2 [APFS Container] 1000.00 GB             disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes)                 disk1s1 - Macintosh HD (APFS) (237.00 GB used)                 disk1s2 - Preboot (APFS) [APFS Preboot] (45 MB used)                 disk1s3 - Recovery (APFS) [Recovery] (513 MB used)                 disk1s4 - VM (APFS) [APFS VM] (4.29 GB used)     disk2 - WD Elements 2621 2.00 TB     External USB 5 Gbit/s USB         disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB         disk2s2 [APFS Container] 2.00 TB             disk5 [APFS Virtual drive] 2.00 TB (Shared by 1 volumes)                 disk5s1 - B***s (APFS) (787.87 GB used)     disk3 - Samsung Portable SSD T5 500.11 GB (Solid State - TRIM: No)     External USB 10 Gbit/s+ USB         disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB         disk3s2 [APFS Container] 499.90 GB             disk4 [APFS Virtual drive] 499.90 GB (Shared by 6 volumes)                 disk4s1 - L**** - Data (APFS) [APFS Virtual drive] (362.07 GB used)                 disk4s2 - Preboot (APFS) [APFS Preboot] (423 MB used)                 disk4s3 - Recovery (APFS) [Recovery] (1.12 GB used)                 disk4s4 - VM (APFS) [APFS VM] (1.07 GB used)                 disk4s5 (APFS) [APFS Container] (15.41 GB used)                     disk4s5s1 - L**a (APFS) [APFS Snapshot] (15.41 GB used)                 disk4s6 - Update (APFS) (5 MB used) Mounted Volumes:     disk1s1 - Macintosh HD         Filesystem: APFS         Mount point: /Volumes/Macintosh HD         Used: 237.00 GB         Shared values             Size: 1000.00 GB             Free: 757.94 GB             Available: 759.02 GB     disk4s1 - L**** - Data [APFS Virtual drive]         Filesystem: APFS         Mount point: /System/Volumes/Data         Encrypted         Used: 362.07 GB         Shared values             Size: 499.90 GB             Free: 119.63 GB             Available: 252.67 GB     disk4s2 - Preboot [APFS Preboot]         Filesystem: APFS         Mount point: /System/Volumes/Preboot         Used: 423 MB         Shared values             Size: 499.90 GB             Free: 119.63 GB     disk4s4 - VM [APFS VM]         Filesystem: APFS         Mount point: /System/Volumes/VM         Used: 1.07 GB         Shared values             Size: 499.90 GB             Free: 119.63 GB     disk4s5s1 - L**a [APFS Snapshot]         Filesystem: APFS         Mount point: /         Read-only: Yes         Used: 15.41 GB         Shared values             Size: 499.90 GB             Free: 119.63 GB             Available: 252.67 GB     disk4s6 - Update         Filesystem: APFS         Mount point: /System/Volumes/Update         Used: 5 MB         Shared values             Size: 499.90 GB             Free: 119.63 GB     disk5s1 - B***s         Filesystem: APFS         Mount point: /Volumes/B***s         Used: 787.87 GB         Shared values             Size: 2.00 TB             Free: 1.21 TB Network:     Interface en0: Ethernet     Interface en1: Wi-Fi         802.11 a/b/g/n/ac     Interface bridge0: Thunderbolt Bridge System Software:     macOS Monterey 12.6 (21G115)     Time since boot: About 2 hours Security:     Gatekeeper: App Store and identified developers     System Integrity Protection: Enabled ⠨    Antivirus software: Apple Unsigned Files:     Login Item: /Volumes/Macintosh HD/A**********s/A******k/A360 Desktop.app/Contents/Library/LoginItems/A360Service.app     Login Item: /Volumes/Macintosh HD/A**********s/A******k/A360 Desktop.app/Contents/Library/LoginItems/AdCloudWorker.app     Apps: 1 Old Applications:     5 x86-only apps Kernel Extensions:     /Library/Extensions         [Not Loaded] SamsungPortableSSDDriver.kext - com.samsung.portablessd.driver (Samsung Electronics, 1.5.02 - SDK 10.7)         [Not Loaded] SamsungPortableSSDDriverX.kext - com.samsung.portablessd.driverX (Samsung Electronics, 1.5.09 - SDK 10.12)         [Not Loaded] CmUSBMassStorage.kext - com.wibu.codemeter.CmUSBMassStorage (WIBU-SYSTEMS AG, 1.0.7) System Launch Daemons:     [Not Loaded] 38 Apple tasks     [Loaded] 183 Apple tasks     [Running] 159 Apple tasks     [Other] One Apple task System Launch Agents:     [Not Loaded] 17 Apple tasks     [Loaded] 173 Apple tasks     [Running] 166 Apple tasks Launch Daemons:     [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-10-02)     [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-10-02)     [Running] com.autodesk.AdskLicensingService.plist (Autodesk - installed 2022-10-02)     [Running] com.autodesk.adskaccessservicehost.plist (Autodesk - installed 2022-10-24)     [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed )     [Loaded] com.piriform.ccleaner.CCleanerAgent.plist (Piriform Ltd - installed 2022-10-02)     [Not Loaded] com.piriform.ccleaner.engine.xpc.plist (Not signed - installed )     [Not Loaded] com.piriform.ccleaner.services.submit.plist (Not signed - installed )     [Not Loaded] com.piriform.ccleaner.services.xpc.plist (Not signed - installed )     [Not Loaded] com.piriform.ccleaner.uninstall.plist (Not signed - installed )     [Not Loaded] com.piriform.ccleaner.update.xpc.plist (Not signed - installed ) Launch Agents:     [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-10-02)     [Not Loaded] com.piriform.ccleaner.plist (Not signed - installed )     [Not Loaded] com.piriform.ccleaner.update.plist (Not signed - installed ) User Launch Agents:     [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2022-09-12) User Login Items:     [Loaded] Dropbox (Dropbox, Inc. - installed 2022-10-02)         Application         /Applications/Dropbox.app     [Not Loaded] Launcher (App Store - installed 2022-10-25)         Modern Login Item         /Applications/Notebook.app/Contents/Library/LoginItems/Launcher.app     [Not Loaded] NotebookHelper (App Store - installed 2022-10-25)         Modern Login Item         /Applications/Notebook.app/Contents/Library/LoginItems/NotebookHelper.app     [Not Loaded] Launcher Disabler (App Store - installed 2022-11-03)         Modern Login Item         /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app     [Not Loaded] OneDrive Launcher (App Store - installed 2022-11-03)         Modern Login Item         /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app     [Loaded] StartUpHelper (Spotify - installed 2022-10-02)         Modern Login Item         /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app     [Not Loaded] A360Service (Not signed - installed 2018-04-17)         Modern Login Item         /Volumes/Macintosh HD/A**********s/A******k/A360 Desktop.app/Contents/Library/LoginItems/A360Service.app     [Not Loaded] AdCloudWorker (Not signed - installed 2018-04-17)         Modern Login Item         /Volumes/Macintosh HD/A**********s/A******k/A360 Desktop.app/Contents/Library/LoginItems/AdCloudWorker.app Internet Plug-ins:     AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2022-10-02)     AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2022-10-02) 3rd Party Preference panels:     CodeMeter (WIBU-SYSTEMS AG - installed 2022-10-02) Backup:     Time Machine information is limited without Full Disk Access     Destinations:         B***s [Local] (Last used)     3 local snapshots     Oldest local snapshot: 2022-11-12 14:12:19     Last local snapshot: 2022-11-14 13:55:44 Performance:     System Load: 1.60 (1 min ago) 1.45 (5 min ago) 1.77 (15 min ago)     Nominal I/O usage: 2.00 MB/s     File system: 21.65 seconds     Write speed: 359 MB/s     Read speed: 507 MB/s CPU Usage Snapshot:     Type Overall     System: 8 %     User: 13 %     Idle: 80 % Top Processes Snapshot by CPU:     Process (count) CPU (Source - Location)     EtreCheckPro 15.10 % (Etresoft, Inc.)     WindowServer 9.70 % (Apple)     mdworker_shared (26) 7.35 % (Apple)     firefox 5.72 % (Mozilla Corporation)     mds 5.20 % (Apple) Top Processes Snapshot by Memory:     Process (count) RAM usage (Source - Location)     mdworker_shared (36) 376 MB (Apple)     plugin-container (7) 345 MB (Mozilla Corporation)     EtreCheckPro 306 MB (Etresoft, Inc.)     Mail 302 MB (Apple)     firefox 294 MB (Mozilla Corporation) Top Processes Snapshot by Network Use:     Process Input / Output (Source - Location)     Mail 177 MB / 7 MB (Apple)     firefox 10 MB / 43 KB (Mozilla Corporation)     Spotify 2 MB / 46 KB (Spotify)     mDNSResponder 888 KB / 467 KB (Apple)     apsd 85 KB / 199 KB (Apple) Top Processes Snapshot by Energy Use:     Process (count) Energy (0-100) (Source - Location)     firefox 16 (Mozilla Corporation)     coreaudiod 2 (Apple)     WindowServer 2 (Apple)     plugin-container (7) 1 (Mozilla Corporation)     Spotify 1 (Spotify) Virtual Memory Information:     Physical RAM: 8 GB     Free RAM: 42 MB     Used RAM: 5.28 GB     Cached files: 2.68 GB     Available RAM: 2.72 GB     Swap Used: 16 MB Software Installs (past 60 days):     Install Date Name (Version)     2022-10-24 Kindle (1.39.0)     2022-10-25 Notebook (5.1)     2022-10-26 Pages (12.1)     2022-10-26 Numbers (12.1)     2022-10-26 Keynote (12.1)     2022-10-27 Avira Security Update (1.0)     2022-11-03 OneDrive (22.207.1020)     2022-11-07 Safari (16.1)     2022-11-11 XProtectPlistConfigData (2165)     2022-11-11 XProtectPayloads (84) Diagnostics Information (past 7-30 days):     2022-11-14 13:56:55 mdsync - High CPU Use (2 times)         Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync     2022-11-14 13:33:39 mdworker - Crash (12 times)         Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker     2022-11-14 13:01:42 WindowServer - Unknown (2 times)     2022-11-14 12:59:15 logd - Unknown (10 times)     2022-11-14 12:43:10 Kernel Panic (6 times)         Details:             panic(cpu 1 caller 0xffffff801637999f): userspace watchdog timeout: no              successful checkins from logd in 120 seconds             Panicked task 0xffffff9b65cfc380: 4 threads: pid 129: watchdogd     2022-11-12 15:25:45 Kernel Panic         Details:             panic(cpu 1 caller 0xffffff801ad7999f): userspace watchdog timeout: no              successful checkins from WindowServer in 120 seconds             Panicked task 0xffffff8b69b093b0: 4 threads: pid 129: watchdogd     2022-11-07 15:44:55 OneDrive File Provider - Crash (6 times)         Executable: /Applications/OneDrive.app         Details:             libsystem_c.dylib: abort() called     2022-11-07 15:44:55 fileproviderd - Crash (6 times)         Executable: /System/Library/Frameworks/FileProvider.framework/Support/fileproviderd      Kernel Panic         Details:             {"files_to_attach":["\/Library\/Logs\/DiagnosticReports             \/Kernel-2022-11-14-124310.panic"],"component_id":"             ;609969","log_path":"\/Library\/Logs\/DiagnosticRe             ports\/Kernel-2022-11-14-124310.panic","panic_string":&             quot;panic(cpu 1 caller 0xffffff800917999f): userspace watchdog timeou             t: no successful checkins from logd in 120 seconds\nservice returned n             ot alive with context : unresponsive dispatch queue(s): com.apple.fire             hose.io-wl \nservice: logd, total successful checkins since load (190             seconds ago): 8, last successful checkin: 120 seconds ago\nservice: Wi             ndowServer, total successful checkins since load (130 seconds ago): 13             , last successful checkin: 0 seconds ago\nservice: opendirectoryd, tot             al successful checkins since load (190 seconds ago): 19, last successf             ul checkin: 0 seconds ago\n\nPanicked task 0xffffffa0682dfd10: 4 threa             ds: pid 129: watchdogd\nBacktrace (CPU 1), panicked thread: 0xffffffa0             68ab8aa0, Frame : Return Address\n0xfffffff2a5093690 : 0xffffff8005c7f             dad \n0xfffffff2a50936e0 : 0xffffff8005de10d6 \n0     2022-11-07 15:43:59 bluetoothd - Crash (2 times)         Executable: /usr/sbin/bluetoothd         Details:             libsystem_c.dylib: abort() called End of report