EtreCheckPro version: 6.2.6 (6C020) Report generated: 2020-05-23 13:35:27 Download EtreCheckPro from https://etrecheck.com Runtime: 2:26 Performance: Excellent Problem: Other problem Description: Strange desktop behavior while interacting with folders and files on d esktop (no double-click function) Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) iMac Model: iMac19,2 3 GHz 6-Core Intel Core i5 (i5-8500) CPU: 6-core 16 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667 Video Information: Radeon Pro 560X - VRAM: 4 GB iMac (built-in) 4096 x 2304 55UP120 4096 x 2304 Drives: disk0 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 27.55 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 5 volumes) disk2s1 - Macintosh HD (APFS) (Shared - 11.13 GB used) disk2s2 - M************ Data (APFS) [APFS Virtual drive] (Shared - 376.64 GB used) disk2s3 - Preboot (APFS) [APFS Preboot] (Shared - 86 MB used) disk2s4 - Recovery (APFS) [Recovery] (Shared - 528 MB used) disk2s5 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 5 volumes) disk2s1 - Macintosh HD (APFS) (Shared - 11.13 GB used) disk2s2 - M************ Data (APFS) [APFS Virtual drive] (Shared - 376.64 GB used) disk2s3 - Preboot (APFS) [APFS Preboot] (Shared - 86 MB used) disk2s4 - Recovery (APFS) [Recovery] (Shared - 528 MB used) disk2s5 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk3 - WD My Passport 260F 5.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - L*********e (Journaled HFS+) 5.00 TB Mounted Volumes: disk2s1 - Macintosh HD 1.03 TB (Shared - 11.13 GB used, 637.60 GB available, 632.49 GB free) APFS Mount point: / Read-only: Yes disk2s2 - M************ Data [APFS Virtual drive] 1.03 TB (Shared - 376.64 GB used, 637.60 GB available, 632.49 GB free) APFS Mount point: /System/Volumes/Data disk2s5 - VM [APFS VM] 1.03 TB (Shared - 2.15 GB used, 632.49 GB free) APFS Mount point: /private/var/vm Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 1.76 TB available System Software: macOS Catalina 10.15.4 (19E287) Time since boot: About a day Notifications: Transmission.app 10 notifications Creative Cloud.app one notification Amphetamine.app one notification Security: System Status Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Apps: 21 32-bit Applications: 7 32-bit apps System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 163 Apple tasks [Running] 134 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 171 Apple tasks [Running] 130 Apple tasks [Other] One Apple task Launch Agents: [Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2020-04-29) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-04-30) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-30) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-04-30) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-30) Launch Daemons: [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-04-29) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-04-30) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-04-30) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-04-30) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-30) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-04-13) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-04-30) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-30) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-04-29) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-04-29) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-04-29) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2020-05-19) User Login Items: [Loaded] Alfred 4 (Running with Crayons Ltd - installed 2020-03-20) Application /Applications/Alfred 4.app [Not Loaded] AmphetamineLoginHelper (App Store - installed 2020-04-29) Modern Login Item /Applications/Amphetamine.app/Contents/Library/LoginItems/AmphetamineLoginHelper.app [Loaded] BandwidthLauncher (App Store - installed 2020-05-07) Modern Login Item /Applications/Bandwidth+.app/Contents/Library/LoginItems/BandwidthLauncher.app [Loaded] BetterTouchTool (Andreas Hegenberg - installed 2020-05-12) Application /Applications/BetterTouchTool.app [Running] CheatSheet (Stefan Fuerst - installed 2020-05-06) Application /Applications/CheatSheet.app [Not Loaded] CloudLoginHelper (App Store - installed 2020-05-13) Modern Login Item /Applications/CloudApp.app/Contents/Library/LoginItems/CloudLoginHelper.app [Not Loaded] CopyClipHelper (App Store - installed 2020-04-29) Modern Login Item /Applications/CopyClip.app/Contents/Library/LoginItems/CopyClipHelper.app [Loaded] CyberGhost VPN (Cyberghost SRL - installed 2020-05-08) Application /Applications/CyberGhost VPN.app [Not Loaded] Evernote Helper (App Store - installed 2020-04-29) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app [Not Loaded] EvernoteLauncher (App Store - installed 2020-04-29) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteLauncher.app [Loaded] LauncherApplication (App Store - installed 2020-05-13) Modern Login Item /Applications/Hidden Bar.app/Contents/Library/LoginItems/LauncherApplication.app [Loaded] Magnet (App Store - installed 2020-05-01) Application /Applications/Magnet.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-04-30) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-04-30) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] Steam (Valve Corporation - installed 2020-05-15) Application /Applications/Steam.app [Running] TinyNotepad Helper (App Store - installed 2020-05-07) Modern Login Item /Applications/TinyNotepad.app/Contents/Library/LoginItems/TinyNotepad Helper.app Internet Plug-ins: ZoomUsPlugIn: 5.0.2 (24030.0508) (Zoom Video Communications, Inc. - installed 2020-05-15) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2020-04-29) Safari Extensions: Grammarly for Safari (App Store - installed 2020-05-19) Honey (App Store - installed 2020-05-01) Rakuten Cash Back (App Store - installed 2020-05-21) Time Machine: Time Machine Not Configured! Performance: System Load: 1.88 (1 min ago) 1.27 (5 min ago) 1.09 (15 min ago) Nominal I/O speed: 0.41 MB/s File system: 13.73 seconds Write speed: 507 MB/s Read speed: 1459 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 3 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 8.04 % (Apple) kernel_task 7.75 % (Apple) com.apple.WebKit.WebContent (17) 7.22 % (Apple) EtreCheckPro 6.76 % (Etresoft, Inc.) Safari 4.26 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (17) 5.91 GB (Apple) EtreCheckPro 523 MB (Etresoft, Inc.) Adobe Desktop Service 275 MB (Adobe Systems, Inc.) Mail 203 MB (Apple) Safari 188 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 91 MB / 2 MB (Apple) com.apple.WebKit.Networking 589 KB / 235 KB (Apple) cloudd 72 KB / 14 KB (Apple) Mail 49 KB / 21 KB (Apple) apsd 10 KB / 26 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 6 (Apple) com.apple.WebKit.WebContent (17) 4 (Apple) Safari 3 (Apple) com.apple.WebKit.Networking (6) 1 (Apple) launchd 1 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 1.20 GB Used RAM: 12.48 GB Cached files: 2.32 GB Available RAM: 3.52 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-04-29 Gatekeeper Configuration Data (181) 2020-04-29 macOS Catalina 10.15.4 Update 2020-04-29 Flume (2.4.2) 2020-04-29 Amphetamine (5.0.2) 2020-04-29 Smart Converter (3.0.1) 2020-04-29 CopyClip (1.9.3) 2020-04-29 PopClip (2019.10) 2020-04-29 Evernote (7.14) 2020-04-29 Kindle (1.28.0) 2020-04-29 The Unarchiver (4.2.1) 2020-04-29 Alfred (1.2) 2020-04-30 Numbers (10.0) 2020-04-30 Pages (10.0) 2020-04-30 Keynote (10.0) 2020-04-30 Microsoft Office (16.37.20051002) 2020-04-30 Microsoft AutoUpdate (4.22.20042003) 2020-05-01 SMARTReporter (3.1.17) 2020-05-01 Gemini (1.5.17) 2020-05-01 Honey (11.11.2) 2020-05-01 Luminar 4 (4.2.0) 2020-05-01 Magnet (2.4.5) 2020-05-06 Helium (2.0) 2020-05-07 Bandwidth+ (1.18) 2020-05-07 TinyNotepad (1.4.1) 2020-05-08 CyberGhost VPN (1.0) 2020-05-11 Paprika Recipe Manager 3 (3.4.5) 2020-05-12 Microsoft Excel (16.37.20051002) 2020-05-12 Microsoft OneNote (16.37.20051002) 2020-05-12 Microsoft PowerPoint (16.37.20051002) 2020-05-12 Microsoft Word (16.37.20051002) 2020-05-12 Microsoft Outlook (16.37.20051002) 2020-05-13 CloudApp (6.1.4) 2020-05-13 Hidden Bar (1.5) 2020-05-15 XProtectPlistConfigData (2121) 2020-05-15 MRTConfigData (1.60) 2020-05-15 Zoom (5.0.24030.0508) 2020-05-19 Twitter (8.19) 2020-05-19 Grammarly for Safari (9.17) 2020-05-21 Rakuten Cash Back (5.9) Diagnostics Information (past 7-30 days): 2020-05-22 14:46:46 Steam.app Hang (2 times) Executable: /Applications/Steam.app 2020-05-22 14:27:33 com.apple.WebKit.WebContent High CPU Use Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2020-05-20 21:34:45 signpost_reporter High CPU Use (3 times) Executable: /usr/libexec/signpost_reporter End of report