EtreCheckPro version: 6.6 (66014) Report generated: 2022-05-04 07:47:23 Download EtreCheckPro from https://etrecheck.com Runtime: 5:20 Performance: Good Problem: Other problem Description: Cannot open macOS in Apple, because the â finding upgrade panel opens w hen I click on â getâ , thereby blocking the download. Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Automatic updates disabled - Automatic updates are disabled. This computer is at risk of malware infection. Security updates disabled - Security updates are disabled. This computer is at risk of malware infection. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Hardware Information: iMac (21.5-inch, 2017) iMac Model: iMac18,1 2.3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2133 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2133 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 999.86 GB disk1 [APFS Virtual drive] 999.86 GB (Shared by 5 volumes) disk1s1 - M****** - Data (APFS) [APFS Virtual drive] (Shared - 55.63 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 81 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 528 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used) disk1s5 - M****D (APFS) (Shared - 10.83 GB used) Mounted Volumes: disk1s1 - M****** - Data [APFS Virtual drive] 999.86 GB (Shared - 55.63 GB used, 928.64 GB available, 927.21 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 999.86 GB (Shared - 5.37 GB used, 927.21 GB free) APFS Mount point: /private/var/vm disk1s5 - M****D 999.86 GB (Shared - 10.83 GB used, 928.64 GB available, 927.21 GB free) APFS Mount point: / Read-only: Yes disk3s1 - u*************r 13.06 GB (Shared - 11.74 GB used, 1.29 GB free) APFS Disk Image Mount point: /Volumes/u*************r Owners enabled: No Read-only: Yes disk5s1 - u*************r 13.06 GB (Shared - 11.74 GB used, 1.29 GB free) APFS Disk Image Mount point: /Volumes/u***************1 Owners enabled: No Read-only: Yes Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 163.54 GB available System Software: macOS Catalina 10.15.2 (19C57) Time since boot: About a day Notifications: Speedtest.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Automatic Updates: Disabled Security Updates: Disabled Antivirus software: None! System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 172 Apple tasks [Running] 128 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 163 Apple tasks [Running] 132 Apple tasks User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-30) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-30) User Login Items: [Not Loaded] SpeedTestHelper (App Store - installed 2022-05-03) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app Backup: Time Machine Not Configured! Performance: System Load: 1.82 (1 min ago) 1.77 (5 min ago) 1.81 (15 min ago) Nominal I/O speed: 0.04 MB/s File system: 31.40 seconds Write speed: 85 MB/s Read speed: 87 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 15 % Idle: 80 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) system_profiler (2) 29.52 % (Apple) trustd (4) 16.00 % (Apple) WindowServer 5.70 % (Apple) EtreCheckPro 4.78 % (Etresoft, Inc.) kernel_task 3.12 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (29) 1.73 GB (Google LLC) system_profiler (2) 541 MB (Apple) EtreCheckPro 519 MB (Etresoft, Inc.) Google Chrome 249 MB (Google LLC) MTLCompilerService (6) 144 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 4 MB / 685 KB (Apple) Mail 1 MB / 57 KB (Apple) apsd 8 KB / 37 KB (Apple) netbiosd 24 KB / 4 KB (Apple) rapportd 11 KB / 8 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) trustd (4) 2 (Apple) AppleUserHIDDrivers (7) 0 (Apple) SoftwareUpdateNotificationManager 0 (Apple) Google Chrome Helper (3) 0 (Google LLC) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 31 MB Used RAM: 5.87 GB Cached files: 2.10 GB Available RAM: 2.13 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-04-29 macOS Installer Notification (2.0) 2022-04-29 XProtectPlistConfigData (2158) 2022-04-29 Gatekeeper Configuration Data (181) 2022-04-30 MRTConfigData (1.93) 2022-05-03 Speedtest (1.24) Diagnostics Information (past 7-30 days): 2022-05-03 17:26:37 DiskImageMounter.app High CPU Use (2 times) Executable: /System/Library/CoreServices/DiskImageMounter.app 2022-05-03 08:59:13 cloudd Crash (2 times) Executable: /System/Library/PrivateFrameworks/CloudKitDaemon.framework/Support/cloudd Details: dyld3 mode *** Terminating app due to uncaught exception 'NSGenericException', re ason: 'Error opening db at /var/setup/*/CloudKitMetadata: ' terminating with uncaught exception of type NSException abort() called 2022-05-03 08:59:03 accountsd Crash (10 times) Executable: /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd Details: Error Domain=NSCocoaErrorDomain Code=512 "The file couldnâ t be saved." UserInfo={reason=Failed to create file; code = 2} *** Terminating app due to uncaught exception 'NSInternalInconsistency Exception', reason: 'Unexpected number of persistent stores (0), expec ted 1' abort() called terminating with uncaught exception of type NSException 2022-05-01 10:19:13 signpost_reporter High CPU Use (2 times) Executable: /usr/libexec/signpost_reporter End of report