EtreCheck version: 5.5.5 (5111) Report generated: 2020-06-07 08:29:12 Download EtreCheck from https://etrecheck.com Runtime: 2:20 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: Sandisk external SSD causes MacBook Pro to set down when using Photos. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (13-inch, 2017, Four Thunderbolt 3 ports) MacBook Pro Model: MacBookPro14,2 3.1 GHz Dual-Core Intel Core i5 (i5-7267U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 2133 BANK 1/DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 297 Video Information: Intel Iris Plus Graphics 650 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 5 volumes) disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 171.60 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.21 GB used) disk2 - SanDisk Extreme SSD 1.00 TB (Solid State - TRIM: No) External USB 10 Gbit/s+ USB disk2s1 - p******1 1.00 TB (589.98 GB used) Mounted Volumes: disk1s1 - M************ Data [APFS Virtual drive] 250.69 GB (Shared - 171.60 GB used, 79.83 GB available, 63.91 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s4 - VM [APFS VM] 250.69 GB (Shared - 3.22 GB used, 63.91 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 250.69 GB (Shared - 11.21 GB used, 79.83 GB available, 63.91 GB free) APFS Mount point: / Encrypted Read-only: Yes disk2s1 - p******1 1.00 TB (589.98 GB used, 410.21 GB free) Mount point: /Volumes/p******1 Network: Interface en9: Bose SoundTouchâ ¢ System Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Printer sharing: Enabled System Software: macOS Catalina 10.15.5 (19F101) Time since boot: About a day Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Printer sharing: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the whitelist - probably OK Running app: /private/var/folders/yd/crl2wzb14sb785n5_635z6bh0000gn/T/AppTranslocation/27C19B4F-829E-450D-A0FD-ADEBD04989FB/d/DriveDx.app/Contents/MacOS/DriveDx Details: Executable file is not accessible without Full Drive Access Apps: 3 32-bit Applications: 14 32-bit apps Kernel Extensions: /Library/Extensions SATSMARTDriver.kext (0.8.2 - SDK 10.9) System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 156 Apple tasks [Running] 142 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 163 Apple tasks [Running] 139 Apple tasks Launch Agents: [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-08-24) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-05-01) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-05-01) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-06) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-06) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-05-31) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-22) Launch Daemons: [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2018-08-24) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-05-01) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) [Running] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-03-06) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-05-31) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-06-23) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-22) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-06-14) [Loaded] jp.co.canon.MasterInstaller.plist (? d0637166 - installed 2018-06-14) User Launch Agents: [Loaded] com.DigiDNA.iMazing2Mac.Mini.plist (DigiDNA SARL - installed 2019-10-14) [Other] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-08-24) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-05-31) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-05-31) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] StartUpHelper (Spotify - installed 2020-03-17) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] WeatherWidgetFreeHelper (App Store - installed 2018-06-16) Modern Login Item /Applications/Weather Widget free.app/Contents/Library/LoginItems/WeatherWidgetFreeHelper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2020-05-31) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Not Loaded] DriveDxLoginItemHelper (4ZNF85T75D - installed 2019-12-24) Modern Login Item ~/Downloads/DriveDx.app/Contents/Library/LoginItems/DriveDxLoginItemHelper.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2018-08-24) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 1.19 (1 min ago) 2.54 (5 min ago) 2.56 (15 min ago) Nominal I/O speed: 0.56 MB/s File system: 35.92 seconds Write speed: 898 MB/s Read speed: 1980 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 6 % Idle: 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 22.12 % (?) EtreCheck 14.30 % (App Store) Creative Cloud 1.61 % (Adobe Systems, Inc.) Activity Monitor 0.48 % (Apple) LocationMenu 0.18 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 516 MB (App Store) Safari 135 MB (Apple) OneDrive 60 MB (Microsoft Corporation) DriveDx 59 MB (? - Translocated) AppleSpell 53 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 5 MB / 2 MB (?) Mail 835 KB / 26 KB (Apple) OneDrive 7 KB / 2 KB (Microsoft Corporation) assistantd 5 KB / 3 KB (Apple) rapportd 2 KB / 768 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 1.33 GB Used RAM: 4.35 GB Cached files: 2.32 GB Available RAM: 3.65 GB Swap Used: 1.17 GB Software Installs (past 30 days): Install Date Name (Version) 2020-05-10 OneDrive (20.052.0311) 2020-05-12 Microsoft OneNote 2020-05-12 Microsoft Outlook 2020-05-13 Prism Video File Converter (6.34) 2020-05-17 Microsoft PowerPoint 2020-05-18 Google Earth 2020-05-20 Microsoft Excel 2020-05-23 Zoom (5.0.24978.0517) 2020-05-24 Mahjong Solitaire Epic (2.4.5) 2020-05-24 Microsoft Word 2020-05-28 ifolor Designer (3.8.1) 2020-05-30 XProtectPlistConfigData (2122) 2020-05-31 WhatsApp (2.2021.4) 2020-06-01 macOS Catalina 10.15.5 Update 2020-06-02 MRTConfigData (1.61) 2020-06-02 Gatekeeper Compatibility Data (1.0) 2020-06-03 Twitter (8.21) 2020-06-06 SAT SMART Driver for DriveDx (0.8) 2020-06-06 EtreCheck (5.5.5) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report