EtreCheckPro version: 6.8.12 (68084) Report generated: 2025-09-18 05:27:09 Download EtreCheckPro from https://etrecheck.com Runtime: 18:37 Performance: Poor Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Hard drive too slow - The hard drive in this computer is too slow. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Obsolete hardware - This computer may be considered obsolete. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Out of RAM - This computer is running short on RAM and has a mechanical hard drive, reducing the speed of the virtual memory system. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. System modifications - There are a large number of system modifications running in the background. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (21.5-inch, Mid 2010) Status: Obsolete iMac Model: iMac11,2 3.06 GHz Intel Core i3 (i3) CPU: 2-core 4 GB RAM - Upgradeable BANK 0/DIMM0 - Empty BANK 1/DIMM0 - Empty BANK 0/DIMM1 - 2 GB DDR3 1333 BANK 1/DIMM1 - 2 GB DDR3 1333 Video Information: ATI Radeon HD 4670 - VRAM: 256 MB iMac 1920 x 1080 Drives: disk0 - SAMSUNG HD502HJ 500.11 GB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 - Macintosh HD (Journaled HFS+) 499.25 GB (149.31 GB used) disk0s3 - Recovery HD [Recovery] 650 MB Mounted Volumes: disk0s2 - Macintosh HD Filesystem: Journaled HFS+ Mount point: / Used: 149.31 GB Size: 499.25 GB Free: 349.67 GB Available: 350.91 GB USB: USB 2.0 bus hub_device 2.4G Mouse Apple Computer, Inc. - IR Receiver Apple Inc. - Built-in iSight USB 2.0 bus hub_device Apple - Internal Memory Card Reader Apple Inc. - BRCM2046 Hub Apple Inc. - Bluetooth USB Host Controller Network: Interface en0: Ethernet Interface en4: iPad Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en3: iPhone Interface en5: iPhone 2 Interface en2: Bluetooth PAN Remote Management: Enabled Screen sharing: Enabled System Software: macOS High Sierra 10.13.6 (17G14042) Time since boot: About 34 days Notifications: Creative Cloud.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Remote Management: Enabled Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.canon.MFManager.plist Executable: /Applications/Canon Utilities/ImageBrowser EX/ExtApp/MFManager.app/Contents/MacOS/MFManager Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist Command: /Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyncClient --sync com.apple.Safari --entitynames com.apple.bookmarks.Bookmark,com.apple.bookmarks.Folder Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.snap.SnapCameraRemover.plist Command: /bin/bash -c ' if [ ! -d "/Applications/Snap Camera.app" ]; then osascript -e " tell application \"System Events\" set answer to the button returned of (display dialog \"Do you want to remove all Snap Camera related data?\" buttons {\"No\", \"Yes\"} default button 2) end tell if answer is \"Yes\" then do shell script \" for currentHome in /Users/*/ ; do currentUser=\`echo \$currentHome | cut -d'/' -f 3\` currentUid=\`id -u \$currentUser\` launchctl asuser \$currentUid launchctl unload -w \$currentHome/Library/LaunchAgents/com.snap.AssistantService.plist rm \$currentHome/Library/LaunchAgents/com.snap.AssistantService.plist launchctl asuser \$currentUid la' Details: Gatekeeper bypass Running app: /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/Microsoft PowerPoint -psn_0_4326432 Details: Gatekeeper bypass Running app: /Applications/Microsoft Office 2011/Office/Office365Service.app/Contents/MacOS/Office365Service Details: Gatekeeper bypass Running app: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app/Contents/MacOS/Microsoft AU Daemon Details: Gatekeeper bypass Apps: 77 Kernel Extensions: /Library/Extensions [Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (2.0b2 - SDK 10.10) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9) /System/Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (1.2.9) [Not Loaded] hp_qc_io_enabler.kext - com.hp.hpio.hp_psa530_630_io_enabler (1.1.0) [Not Loaded] hp_psa640_io_enabler.kext - com.hp.hpio.hp_psa640_io_enabler (1.1.0) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.11.0 - SDK 10.8) [Not Loaded] hp_designjet_series.kext - com.hp.print.hpio.Designjet.kext (2.2) [Not Loaded] hp_Deskjet_io_enabler.kext - com.hp.print.hpio.Deskjet.kext (3.1) [Not Loaded] hp_Inkjet_io_enabler.kext - com.hp.print.hpio.Inkjet.kext (3.1) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (2.2.1) [Not Loaded] hp_Inkjet2_io_enabler.kext - com.hp.print.hpio.Inkjet2.kext (3.1) [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (2.0.3) [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (2.3.1) [Not Loaded] hp_Inkjet5_io_enabler.kext - com.hp.print.hpio.Inkjet5.kext (2.2) [Not Loaded] hp_Inkjet9_io_enabler.kext - com.hp.print.hpio.Inkjet9.kext (2.3.1 - SDK 10.8) [Not Loaded] hp_Laserjet_io_enabler.kext - com.hp.print.hpio.Laserjet.kext (1.1.0) [Not Loaded] hp_Officejet_io_enabler.kext - com.hp.print.hpio.Officejet.kext (3.0.4) [Not Loaded] hp_Photosmart_io_enabler.kext - com.hp.print.hpio.Photosmart.kext (4.1) [Not Loaded] hp_PhotosmartPro_io_enabler.kext - com.hp.print.hpio.PhotosmartPro.kext (3.1) [Not Loaded] hp_Inkjet7_io_enabler.kext - com.hp.print.hpio.inkjet7.kext (1.1) [Not Loaded] hp_Inkjet8_io_enabler.kext - com.hp.print.hpio.inkjet8.kext (2.1.2) [Not Loaded] LexmarkUSBMerge.kext - com.lexmark.print.usbmerge (1.16.11) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.69.0 - SDK 10.6) System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 179 Apple tasks [Running] 80 Apple tasks [Killed] 42 Apple tasks System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 160 Apple tasks [Running] 74 Apple tasks [Killed] 43 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-12-08) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-12-08) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2025-09-15) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2025-08-15) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-12-03) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Loaded] com.microsoft.office.licensing.helper.plist (Not signed - installed 2020-08-04) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper [Running] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2020-10-10) Executable: /Library/Audio/Plug-Ins/HAL/ACE.driver/Contents/Resources/aceagent [Not Loaded] com.snap.SnapCameraRemover.plist (Not signed - installed 2021-04-29) Command: /bin/bash -c ' if [ ! -d "/Applications/Snap Camera.app" ]; then osascript -e " tell application \"System Events\" set answer to the button returned of (display dialog \"Do you want to remove all Snap Camera related data?\" buttons {\"No\", \"Yes\"} default button 2) end tell if answer is \"Yes\" then do shell script \" for currentHome in /Users/*/ ; do currentUser=\`echo \$currentHome | cut -d'/' -f 3\` currentUid=\`id -u \$currentUser\` launchctl asuser \$currentUid launchctl unload -w \$currentHome/Library/LaunchAgents/com.snap.AssistantService.plist rm \$currentHome/Library/LaunchAgents/com.snap.AssistantService.plist launchctl asuser \$currentUid la' [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2025-08-27) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-12-08) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2025-09-15) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2025-08-15) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2024-02-02) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Running] com.canon.MFManager.plist (Not signed - installed 2024-06-14) Executable: /Applications/Canon Utilities/ImageBrowser EX/ExtApp/MFManager.app/Contents/MacOS/MFManager [Other] com.promethean.activhardwareservice.plist (Not signed - installed 2020-08-04) Executable: /Applications/Promethean/ActivDriver/activhardwareservice [Other] com.promethean.activmgr.plist (Not signed - installed 2020-08-04) Executable: /Applications/Promethean/ActivDriver/activmgr.app/Contents/MacOS/activmgr [Other] com.promethean.flashextension.plist (Not signed - installed 2020-08-04) Executable: /Applications/Promethean/ActivDriver/ActivSDKv2_Flash_Extension/Promethean SDK - Flash proxy.app/Contents/MacOS/flashbridge-wrapper-crossplatform [Other] jp.co.canon.UFR2.BG.plist (Not signed - installed 2020-08-04) Executable: /Library/Printers/Canon/UFR2/Utilities/UFR II BackGrounder.app/Contents/MacOS/UFR II BackGrounder [Not Loaded] us.zoom.updater.login.check.plist (Zoom Video Communications, Inc. - installed 2025-08-27) Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --login-check [Loaded] us.zoom.updater.plist (Zoom Video Communications, Inc. - installed 2025-08-27) Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --update User Launch Agents: [Other] com.adobe.ARM.***.plist (Not signed - installed 2011-03-21) Executable: /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2025-08-15) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Other] com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent.plist (Not signed - installed 2011-02-07) Command: /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framework/Versions/A/Support/CSConfigDotMacCert -l ~/Library/Logs/CSConfigDotMacCert.log -u d**************1@m****m -t SharedServices -s [Loaded] com.apple.SafariBookmarksSyncer.plist (Not signed - installed 2011-02-07) Command: /Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyncClient --sync com.apple.Safari --entitynames com.apple.bookmarks.Bookmark,com.apple.bookmarks.Folder [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2024-01-15) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2024-01-15) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2025-08-15) Executable: /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/MacOS/HP Device Monitor [Loaded] com.rogueamoeba.loopbackd.plist (Rogue Amoeba Software, LLC - installed 2020-10-10) Executable: ~/Library/Application Support/Loopback/Loopback.app/Contents/MacOS/Loopback [Other] com.snap.SnapCameraAutoLaunch.plist (Not signed - installed 2025-01-29) Command: /Applications/Snap Camera.app/Contents/MacOS/Snap Camera --minimized-mode [Not Loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist (Not signed - installed 2011-07-25) Executable: /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/Resources/Canon_Inkjet_Extended_Survey_Agent User Login Items: [Running] AdobeResourceSynchronizer (Adobe Systems, Inc. - installed 2021-09-01) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Running] Google Chrome (Google LLC - installed 2020-08-04) Application /Applications/Google Chrome.app [Running] Google Drive (Google, Inc. - installed 2020-08-04) Application /Applications/Google Drive.app [Not Loaded] PhotoStreamAgent (App Store - installed 2020-08-04) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Running] HP Device Monitor (HP Inc. - installed 2017-10-27) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app Applications: 392 Apple apps 233 3rd party apps 92 32-bit apps 73 unsigned apps App Extensions: Finder sync extensions: [Loaded] Google Drive - /Applications/Google Drive.app [Loaded] Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app QuickLook Previews (legacy): iBooksAuthor - /Library/QuickLook/iBooksAuthor.qlgenerator com.apple.ibooksauthor.book *.iba Internet Plug-ins: Flip4Mac WMV Plugin: 2.4.4.2 (? - installed 2020-08-04) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2025-09-15) JavaAppletPlugin: 15.0.1 (Apple - installed 2014-10-26) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-01-19) AdobePDFViewer: 21.001.20155 (Adobe Systems, Inc. - installed 2021-01-19) SharePointBrowserPlugin: 14.7.1 (? - installed 2020-08-04) Google Earth Web Plug-in: 6.1 (? - installed 2020-08-04) RealPlayer Plugin: (?Not found!) Silverlight: 5.1.50901.0 (? - installed 2020-08-04) iPhotoPhotocast: 7.0 (Apple - installed 2020-08-04) User Internet Plug-ins: WebEx64: 1.0 (? - installed 2013-09-05) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2020-10-16) BridgeAudioSP: 4.69.2 (Apple - installed 2020-12-03) iSightAudio: 7.7.3 (Apple - installed 2020-10-16) ACE: 11.1.4 (Rogue Amoeba Software, LLC - installed 2020-10-10) AppleAVBAudio: 683.1 (Apple - installed 2020-10-16) InstantOn: 11.1.4 (? - installed 2020-10-10) ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-05-12) BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2020-10-16) AirPlay: 2.0 (Apple - installed 2020-10-16) CoreMediaIO Plug-ins: AppleCamera: 400.6.01 (Apple - installed 2020-08-04) iOSScreenCapture: 814.0 (Apple - installed 2020-08-04) 3rd Party Preference panels: Flash Player (Adobe Inc. - installed 2020-12-08) Flip4Mac WMV (? - installed 2020-08-04) Backup: Time Machine Not Configured! Performance: System Load: 2.54 (1 min ago) 2.20 (5 min ago) 1.79 (15 min ago) Nominal I/O usage: 3.37 MB/s File system: 124.78 seconds (timed out) Write speed: 52 MB/s Read speed: 59 MB/s CPU Usage Snapshot: Type Overall System: 17 % User: 29 % Idle: 54 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 29.90 % (Etresoft, Inc.) Google Chrome Helper (Renderer) (22) 20.73 % (Google LLC) kernel_task 14.10 % (Apple) Google Chrome Helper (GPU) 13.06 % (Google LLC) WindowServer 10.14 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (24) 1.76 GB (Google LLC) kernel_task 535 MB (Apple) Google Chrome 195 MB (Google LLC) mdworker (5) 100 MB (Apple) Google Chrome Helper (GPU) 69 MB (Google LLC) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 17 MB / 14 MB (Apple) netbiosd 2 MB / 1 MB (Apple) locationd 596 KB / 924 B (Apple) SystemUIServer 0 B / 26 KB (Apple) apsd 6 KB / 6 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Google Chrome Helper (Renderer) (24) 12 (Google LLC) Google Chrome 9 (Google LLC) Google Chrome Helper (GPU) 7 (Google LLC) WindowServer 6 (Apple) Creative Cloud 2 (Adobe Inc.) Virtual Memory Information: Physical RAM: 4 GB Free RAM: 26 MB Used RAM: 3.39 GB Cached files: 603 MB Available RAM: 630 MB Swap Used: 354 MB Software Installs (past 60 days): Install Date Name (Version) 2025-07-22 XProtectPlistConfigData (5308) - Software update 2025-08-13 XProtectPlistConfigData (5310) - Software update 2025-08-19 XProtectPlistConfigData (5311) - Software update 2025-08-27 XProtectPlistConfigData (5312) - Software update 2025-08-27 Zoom Workplace (6.5.9.61929) - Installer 2025-09-04 XProtectPlistConfigData (5313) - Software update 2025-09-16 XProtectPlistConfigData (5314) - Software update 2025-09-18 XProtectPlistConfigData (5315) - Software update Clean up: /Library/LaunchAgents/com.promethean.activmgr.plist /Applications/Promethean/ActivDriver/activmgr.app/Contents/MacOS/activmgr Executable not found /Library/LaunchAgents/com.promethean.activhardwareservice.plist /Applications/Promethean/ActivDriver/activhardwareservice Executable not found ~/Library/LaunchAgents/com.snap.SnapCameraAutoLaunch.plist /Applications/Snap Camera.app/Contents/MacOS/Snap Camera Executable not found ~/Library/LaunchAgents/jp.co.canon.Inkjet_Extended_Survey_Agent.plist /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/Resources/Canon_Inkjet_Extended_Survey_Agent Executable not found /Library/LaunchAgents/jp.co.canon.UFR2.BG.plist /Library/Printers/Canon/UFR2/Utilities/UFR II BackGrounder.app/Contents/MacOS/UFR II BackGrounder Executable not found /Library/LaunchAgents/com.promethean.flashextension.plist /Applications/Promethean/ActivDriver/ActivSDKv2_Flash_Extension/Promethean SDK - Flash proxy.app/Contents/MacOS/flashbridge-wrapper-crossplatform Executable not found ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found Diagnostics Information (past 60 days): 2025-09-18 05:01:51 Core Sync.app Crash (6 times) First occurrence: 2025-09-17 05:01:38 Details: /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app/Contents/Mac OS/../Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter 2025-09-18 04:59:34 Core Sync.app Crash (14 times) First occurrence: 2025-09-17 05:00:09 Details: /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app/Contents/Mac OS/../Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter 2025-08-26 07:57:58 MP Navigator EX 5.0.app Crash Executable: /Applications/Canon Utilities/MP Navigator EX 5.0.app Details: Crashing on exception: *** -[__NSArrayI objectAtIndex:]: index 4294967 295 beyond bounds [0 .. 11] 2025-08-19 15:23:52 helpd Memory Executable: /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd 2025-08-19 15:17:08 Software Update.app Memory Executable: /System/Library/CoreServices/Software Update.app End of report