EtreCheckPro version: 6.4.4 (6E015)
Report generated: 2021-07-01 12:06:22
Download EtreCheckPro from https://etrecheck.com
Runtime: 3:58
Performance: Good

Problem: Apps are crashing
Description: 
Finder SLOW, apps needing it hanging. Have reinstalled OS Catalina 10.
15.7. 

Major Issues: None

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  No Time Machine backup - Time Machine backup not found.
  Clean up - There are orphan files that could be removed.
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  Vintage hardware - This computer may be considered vintage.
  Limited drive access - More information may be available with Full Drive Access.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.
  Sharing enabled - This computer has sharing services enabled that could be a security risk.

Hardware Information:
  iMac (27-inch, Late 2013) - Vintage!
  iMac Model: iMac14,2
  3.5 GHz Quad-Core Intel Core i7 (i7-4771) CPU: 4-core
  16 GB RAM - Upgradeable
    BANK 0/DIMM0 - 8 GB DDR3 1600  
    BANK 1/DIMM0 - 8 GB DDR3 1600  
    BANK 0/DIMM1 - Empty   
    BANK 1/DIMM1 - Empty   

Video Information:
  NVIDIA GeForce GTX 780M - VRAM: 4 GB
    iMac 2560 x 1440

Drives:
  disk0 - APPLE HDD ST3000DM001 3.00 TB (Mechanical - 7200 RPM) 
  Internal SATA 6 Gigabit Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 3.00 TB
      disk1 [APFS Virtual drive] 3.00 TB (Shared by 5 volumes)
        disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 132.57 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 79 MB used)
        disk1s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 8.59 GB used)
        disk1s5 - Macintosh HD (APFS) (Shared - 11.24 GB used)

  disk2 - SanDisk SSD U100 256GB 256.06 GB (Solid State - TRIM: No) 
  External Thunderbolt 6 Gigabit Serial ATA
    disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk2s2 - O****A (Journaled HFS+) 255.72 GB (236.30 GB used)

  disk3 - SanDisk SSD U100 256GB 256.06 GB (Solid State - TRIM: No) 
  External Thunderbolt 6 Gigabit Serial ATA

Mounted Volumes:
  disk1s1 - Macintosh HD - Data [APFS Virtual drive]
    3.00 TB (Shared - 132.57 GB used, 2.86 TB available, 2.85 TB free)
    APFS
    Mount point: /System/Volumes/Data

  disk1s4 - VM [APFS VM]
    3.00 TB (Shared - 8.59 GB used, 2.85 TB free)
    APFS
    Mount point: /private/var/vm

  disk1s5 - Macintosh HD
    3.00 TB (Shared - 11.24 GB used, 2.86 TB available, 2.85 TB free)
    APFS
    Mount point: /
    Read-only: Yes

  disk2s2 - O****A
    255.72 GB (236.30 GB used, 19.45 GB available, 19.42 GB free)
    Journaled HFS+
    Mount point: /Volumes/O****A

Network:
  Interface usbserial-A5052FT7: FT232R USB UART
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac
  iCloud Quota: 2.72 GB available

  File sharing: Enabled

System Software:
  macOS Catalina 10.15.7 (19H1217) 
  Time since boot: About 2 hours

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple and Malwarebytes

  File sharing: Enabled

Unsigned Files:
  Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
    Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon
    Details: Exact match found in the legitimate list - probably OK

  Launchd: ~/Library/LaunchAgents/com.nds.pcshow.unlaunch.plist
    Executable: /bin/sh -c ~/Library/NDSPCShowServer/NDSPCShowServer.bundle/Contents/Resources/unlaunch.sh
    Details: Exact match found in the legitimate list - probably OK

  Launchd: ~/Library/LaunchAgents/com.nds.pcshow.plist
    Executable: /bin/sh -c ~/Library/NDSPCShowServer/NDSPCShowServer.bundle/Contents/Resources/launch.sh
    Details: Exact match found in the legitimate list - probably OK

  Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
    Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled
    Details: Exact match found in the legitimate list - probably OK

  Launchd: ~/Library/LaunchAgents/com.nds.pcshow.uninstall.plist
    Executable: /bin/sh -c /tmp/vgconnect/condUninstall.sh
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist
    Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver
    Details: Exact match found in the legitimate list - probably OK

  Plugin: /Library/Internet Plug-Ins/Silverlight.plugin
  Plugin: /Library/Internet Plug-Ins/DirectorShockwave.plugin
  Plugin: /Library/Internet Plug-Ins/WidevineMediaOptimizer.plugin
  Plugin: ~/Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin

  Apps: 4


Kernel Extensions:
  /Library/Extensions
    [Not Loaded] FTDIKext.kext - com.FTDI.driver.D2XXHelper (1.0 - SDK 10.14)
    [Not Loaded] FTDIUSBSerialDriver.kext - com.FTDI.driver.FTDIUSBSerialDriver (2.3 - SDK 10.9)
    [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.11.0 - SDK 10.8)
    [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.2.0)
    [Not Loaded] hp_Inkjet9_io_enabler.kext - com.hp.print.hpio.Inkjet9.kext (2.3.1 - SDK 10.8)
    [Not Loaded] MotMobileUSB.kext - com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5)
    [Not Loaded] kudshawking.kext - hk.uds.netusb.controller (1.59)

System Launch Agents:
  [Not Loaded]  16 Apple tasks
  [Loaded]  175 Apple tasks
  [Running]  122 Apple tasks

System Launch Daemons:
  [Not Loaded]  33 Apple tasks
  [Loaded]  171 Apple tasks
  [Running]  130 Apple tasks
  [Other]  3 Apple tasks

Launch Agents:
  [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062  - installed 2018-07-14)
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-10)
  [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-07-14)
  [Loaded] com.adobe.ElementsAutoCreator-17.0.plist (Adobe Systems, Inc. - installed 2018-11-17)
  [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-04-16)
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-16)
  [Other] com.brother.LOGINserver.plist (? a1772de2  - installed 2015-03-12)
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-04)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-04)
  [Other] com.mcafee.McAfeeSafariHost.plist (? 0  - installed 2018-10-22)

Launch Daemons:
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09)
  [Loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-07-14)
  [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-02-06)
  [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-16)
  [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-04)
  [Loaded] com.malwarebytes.MBAMHelperTool.plist (Malwarebytes Corporation - installed 2015-10-21)
  [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0  - installed )

User Launch Agents:
  [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0  - installed 2018-07-14)
  [Other] com.adobe.ARM.***.plist (? 0  - installed 2014-01-18)
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-16)
  [Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2018-01-31)
  [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2018-01-31)
  [Loaded] com.nds.pcshow.plist (? 0  - installed 2020-10-30)
  [Loaded] com.nds.pcshow.uninstall.plist (? 0  - installed 2020-10-30)
  [Loaded] com.nds.pcshow.unlaunch.plist (? 0  - installed 2020-10-30)

User Login Items:
  [Not Loaded] HP Device Monitor (Hewlett Packard - installed 2015-06-18)
    Modern Login Item
    /Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app

Internet Plug-ins:
  Silverlight: 5.1.41212.0 (? - installed 2016-04-25)
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-06-08)
  AdobePDFViewer: 21.005.20048 (Adobe Systems, Inc. - installed 2021-06-08)
  DirectorShockwave: 12.1.2r152 (? - installed 2014-05-29)
  WidevineMediaOptimizer: 6.0.0.12757 (? - installed 2014-06-09)
  AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2018-07-14)

Backup:
  Time Machine information not available without Full Drive Access.

Performance:
  System Load: 1.76 (1 min ago) 1.48 (5 min ago) 1.34 (15 min ago)
  Nominal I/O speed: 0.00 MB/s
  File system: 19.48 seconds
  Write speed: 148 MB/s
  Read speed: 173 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 1 %
  User: 1 %
  Idle: 98 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  WindowServer 6.32 % (Apple)
  EtreCheckPro 5.24 % (Etresoft, Inc.)
  kernel_task 3.04 % (Apple)
  trustd (5) 1.28 % (Apple)
  syspolicyd 0.14 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheckPro 518 MB (Etresoft, Inc.)
  mds_stores 345 MB (Apple)
  Google Chrome Helper (Renderer) (2) 199 MB (Google, Inc.)
  Google Chrome 157 MB (Google, Inc.)
  AppleSpell 142 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  mDNSResponder 813 KB / 164 KB (Apple)
  apsd 16 KB / 79 KB (Apple)
  ath 42 KB / 40 KB (Apple)
  netbiosd 43 KB / 14 KB (Apple)
  AMPDeviceDiscoveryAgent 1 KB / 2 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  WindowServer 4 (Apple)
  Google Chrome Helper (Renderer) (2) 0 (Google, Inc.)
  Google Chrome 0 (Google, Inc.)
  Google Chrome Helper (2) 0 (Google, Inc.)
  routined 0 (Apple)

Virtual Memory Information:
  Physical RAM: 16 GB

  Free RAM: 6.90 GB
  Used RAM: 5.60 GB
  Cached files: 3.50 GB

  Available RAM: 10.40 GB
  Swap Used: 0 B

Software Installs (past 60 days):
  Install Date Name (Version)
  2021-05-12 Adobe Acrobat Reader DC (21.001.20155) (21.001.20155)
  2021-05-26 Safari (14.1.1)
  2021-05-26 Gatekeeper Compatibility Data (1.0)
  2021-06-01 Pages (11.1)
  2021-06-01 Keynote (11.1)
  2021-06-06 Mobile Device (1.0.0.0)
  2021-06-08 Adobe Acrobat Reader DC (21.005.20048) (21.005.20048)
  2021-06-17 iMovie (10.2.4)
  2021-06-28 XProtectPlistConfigData (2149)
  2021-06-30 macOS Catalina Security Update 2021-003 (10.15.7)
  2021-06-30 MRTConfigData (1.81)
  2021-07-01 Numbers (11.1)

Clean up:
  ~/Library/LaunchAgents/com.adobe.ARM.***.plist
    /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper
    Executable not found
  /Library/LaunchAgents/com.mcafee.McAfeeSafariHost.plist
    /Library/Application Support/McAfee/MSS/Applications/McAfeeSafariHost.app/Contents/MacOS/McAfeeSafariHost
    Executable not found

Diagnostics Information (past 7-30 days):

End of report