EtreCheckPro version: 6.4.4 (6E015)
Report generated: 2021-05-08 14:49:02
Download EtreCheckPro from https://etrecheck.com
Runtime: 3:07
Performance: Excellent

Problem: Other problem
Description: 
Fan always working
Activity monitor shows 
com.cisco.anyconnect.macos.acsockext (267)
Is popping up and eating CPU
Have followed instructions on Cisco to remove, tired SM reset, removed
 Clean my Mac 
But problem continues 

Major Issues: None

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Configuration profiles found - This computer may have configuration profiles installed. These are sometimes used by adware and malware.
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  System modifications - There are a large number of system modifications running in the background.
  Runaway user process - A user process is using a large percentage of your CPU.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.
  Sharing enabled - This computer has sharing services enabled that could be a security risk.

Hardware Information:
  MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)
  MacBook Pro Model: MacBookPro14,1
  2,5 GHz Dual-Core Intel Core i7 (i7-7660U) CPU: 2-core
  16 GB RAM - Not upgradeable
   BANK 0/DIMM0 - 8 GB LPDDR3 2133  
   BANK 1/DIMM0 - 8 GB LPDDR3 2133  
  Battery: Health = Normal - Cycle count = 367

Video Information:
  Intel Iris Plus Graphics 640 - VRAM: 1536 MB
   Color LCD (built-in) 2880 x 1800

Drives:
  disk0 - APPLE SSD AP0512J 500.28 GB (Solid State - TRIM: Yes) 
  Internal PCI-Express 8.0 GT/s x4 NVM Express
   disk0s1 - EFI [EFI] 315 MB
   disk0s2 [APFS Container] 499.96 GB
    disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes)
     disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 370.05 GB used)
     disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 459 MB used)
     disk1s3 - Recovery (APFS) [Recovery] (Shared - 622 MB used)
     disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
     disk1s5 (APFS) [APFS Container] (Shared - 15.35 GB used)
      disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.35 GB used)
     disk1s6 - Update (APFS) (Shared - 3 MB used)

Mounted Volumes:
  disk1s1 - Macintosh HD - Data [APFS Virtual drive]
   499.96 GB (Shared - 370.05 GB used, 122.56 GB available, 112.25 GB free)
   APFS
   Mount point: /System/Volumes/Data

  disk1s2 - Preboot [APFS Preboot]
   499.96 GB (Shared - 459 MB used, 112.25 GB free)
   APFS
   Mount point: /System/Volumes/Preboot

  disk1s4 - VM [APFS VM]
   499.96 GB (Shared - 1.07 GB used, 112.25 GB free)
   APFS
   Mount point: /System/Volumes/VM

  disk1s5s1 - Macintosh HD [APFS Snapshot]
   499.96 GB (Shared - 15.35 GB used, 122.56 GB available, 112.25 GB free)
   APFS
   Mount point: /
   Read-only: Yes

  disk1s6 - Update
   499.96 GB (Shared - 3 MB used, 112.25 GB free)
   APFS
   Mount point: /System/Volumes/Update

Network:
  Interface en3: Apple USB Ethernet Adapter
  Interface en5: USB 10/100/1000 LAN
  Interface en6: iPad
  Interface en0: Wi-Fi
   802.11 a/b/g/n/ac
  Interface en4: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge
  iCloud Quota: 3.65 GB available

  Screen sharing: Enabled
  Remote login: Enabled

System Software:
  macOS Big Sur 11.3.1 (20E241) 
  Time since boot: Less than an hour

Configuration Profiles:
  menu.nomad.shares - Version
  menu.nomad.shares - HomeMount
  menu.nomad.shares - Shares
  com.apple.SoftwareUpdate - AutomaticCheckEnabled
  com.apple.SoftwareUpdate - AutomaticallyInstallMacOSUpdates
  com.apple.SoftwareUpdate - CriticalUpdateInstall
  com.apple.SoftwareUpdate - AutomaticDownload
  com.apple.SoftwareUpdate - ConfigDataInstall

Notifications:
  EtreCheckPro.app
   one notification

  RSS Bot.app
   90 notifications

  ExpressVPN.app
   one notification

  BitTorrent Web.app
   one notification

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple and ESET

  Screen sharing: Enabled
  Remote login: Enabled

Unsigned Files:
  Launchd: /Library/LaunchDaemons/com.jamfsoftware.startupItem.plist
   Executable: /Library/Application Support/JAMF/ManagementFrameworkScripts/StartupScript.sh
   Details: Exact match found in the legitimate list - probably OK

  Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist
   Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public
   Details: Exact match found in the legitimate list - probably OK

  Plugin: /Library/Internet Plug-Ins/MeetingJoinPlugin.plugin

  Apps: 7

System Extensions:
  [Running] ESET Web and Email Protection - version 6.10.460 (ESET, spol. s r.o. - 2020-11-21)
   Application: /Applications/ESET Endpoint Antivirus.app - version 6.10.460 (ESET, spol. s r.o. - 2021-02-10)
   Description: Network protection proxy

  [Running] ESET Real-time File System Protection - version 6.10.460 (ESET, spol. s r.o. - 2020-11-21)
   Application: /Applications/ESET Endpoint Antivirus.app - version 6.10.460 (ESET, spol. s r.o. - 2021-02-10)
   Description: Real-time file protection

  [Running] Cisco AnyConnect Socket Filter Extension - version 4.10.00093 (Cisco - 2021-03-31)
   Application: /Applications/Cisco/Cisco AnyConnect Socket Filter.app - version 4.10.00093
   Description: This system extension provides socket filter capabilities.

Kernel Extensions:
  /Applications/ESET Endpoint Antivirus.app
   [Not Loaded] esets_kac_64_109.kext - com.eset.kext.esets-kac (6.10.460 - SDK 10.9)
   [Not Loaded] esets_mac_64_109.kext - com.eset.kext.esets-mac (6.10.460 - SDK 10.9)
   [Not Loaded] esets_pfw_64_109.kext - com.eset.kext.esets-pfw (6.10.460 - SDK 10.9)

  /Applications/ExpressVPN.app
   [Not Loaded] ExpressVPNSplitTunnel.kext - com.expressvpn.splittunnel (1.0.2 - SDK 10.14)

  /Library/Application Support/Cisco/AnyConnect Secure Mobility Client
   [Not Loaded] acsock.kext - com.cisco.kext.acsock (4.10.01 - SDK 10.14)

System Launch Agents:
  [Not Loaded]  332 Apple tasks

System Launch Daemons:
  [Not Loaded]  32 Apple tasks
  [Loaded]  198 Apple tasks
  [Running]  130 Apple tasks
  [Other]  One Apple task

Launch Agents:
  [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-11)
  [Not Loaded] com.eset.esets_gui.plist (ESET, spol. s r.o. - installed 2020-11-21)
  [Not Loaded] com.jamfsoftware.jamf.agent.plist (JAMF Software - installed 2021-05-07)
  [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-04-22)
  [Not Loaded] com.trusourcelabs.NoMAD.plist (Joel Rennich - installed 2020-11-11)

Launch Daemons:
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09)
  [Running] com.eset.esets_daemon.plist (ESET, spol. s r.o. - installed 2020-11-21)
  [Running] com.eset.remoteadministrator.agent_daemon.plist (ESET, spol. s r.o. - installed 2021-04-08)
  [Running] com.expressvpn.expressvpnd.plist (ExprsVPN LLC - installed 2021-04-26)
  [Running] com.jamf.management.daemon.plist (JAMF Software - installed 2021-03-10)
  [Running] com.jamfsoftware.jamf.daemon.plist (JAMF Software - installed 2021-05-07)
  [Not Loaded] com.jamfsoftware.startupItem.plist (? 44b5eabd  - installed 2021-05-07)
  [Loaded] com.jamfsoftware.task.1.plist (JAMF Software - installed 2021-05-07)
  [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-11-14)
  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-04-22)
  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-04-12)
  [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-04-22)

User Launch Agents:
  [Not Loaded] com.DigiDNA.iMazing2Mac.Mini.plist (DigiDNA SARL - installed 2020-09-19)
  [Not Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-05)
  [Not Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-05)
  [Not Loaded] com.valvesoftware.steamclean.plist (? 0  - installed 2019-10-23)

User Login Items:
  [Running] ESET Endpoint Antivirus (ESET, spol. s r.o. - installed 2021-02-10)
   Application
   /Applications/ESET Endpoint Antivirus.app

  [Not Loaded] ExpressVPN Launcher (ExprsVPN LLC - installed 2021-05-01)
   Modern Login Item
   /Applications/ExpressVPN.app/Contents/Library/LoginItems/ExpressVPN Launcher.app

  [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2018-11-14)
   Modern Login Item
   /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

  [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2018-11-14)
   Modern Login Item
   /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

  [Not Loaded] RSSBotLoginHelper (App Store - installed 2020-10-24)
   Modern Login Item
   /Applications/RSS Bot.app/Contents/Library/LoginItems/RSSBotLoginHelper.app

  [Loaded] SpeechSynthesisServer (Apple - installed 2020-01-01)
   Application
   /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app

Internet Plug-ins:
  MeetingJoinPlugin: 1.0 (? - installed 2018-11-19)
  AdobePDFViewer: 21.001.20149 (Adobe Systems, Inc. - installed 2021-04-19)
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-04-19)

Audio Plug-ins:
  ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2021-05-01)

Safari Extensions:
  Grammarly for Safari (App Store - installed 2021-05-01)

Backup:
  Skip System Files: No
  Auto backup: Yes
  Destinations: 
   L***e [Local] (Last used)
    Total size: 1.80 TB
    Total number of backups: 43
    Oldest backup: 2019-02-11 04:44:03
    Last backup: 2021-05-01 13:55:01
  4 local snapshots
  Oldest local snapshot: 2021-05-01 12:34:39
  Last local snapshot: 2021-05-07 19:18:08

Performance:
  System Load: 10.77 (1 min ago) 13.22 (5 min ago) 6.41 (15 min ago)
  Nominal I/O speed: 0.01 MB/s
  File system: 34.36 seconds
  Write speed: 1522 MB/s
  Read speed: 2925 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 7 %
  User: 32 %
  Idle: 61 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  com.cisco.anyconnect.macos.acsockext 108.74 % (Cisco)
  logd 6.92 % (Apple)
  EtreCheckPro 4.58 % (Etresoft, Inc.)
  WindowServer 3.88 % (Apple)
  kernel_task 3.07 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheckPro 342 MB (Etresoft, Inc.)
  esets_daemon (2) 203 MB (ESET, spol. s r.o.)
  Finder 125 MB (Apple)
  mds_stores 116 MB (Apple)
  Mail 107 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  mDNSResponder 83 KB / 52 KB (Apple)
  Mail 44 KB / 21 KB (Apple)
  CalendarAgent 28 KB / 11 KB (Apple)
  exchangesyncd 27 KB / 12 KB (Apple)
  ERAAgent 13 KB / 11 KB (ESET, spol. s r.o.)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  com.cisco.anyconnect.macos.acsockext 52 (Cisco)
  logd 2 (Apple)
  WindowServer 1 (Apple)
  socketfilterfw 1 (Apple)
  trustd (4) 1 (Apple)

Virtual Memory Information:
  Physical RAM: 16 GB

  Free RAM: 8.25 GB
  Used RAM: 3.85 GB
  Cached files: 3.89 GB

  Available RAM: 12.15 GB
  Swap Used: 0 B

Software Installs (past 60 days):
  Install Date Name (Version)
  2021-03-12 Adobe Acrobat Reader DC (21.001.20145) (21.001.20145)
  2021-03-30 macOS 11.2.3 (11.2.3)
  2021-03-31 Numbers (11.0)
  2021-03-31 Pages (11.0)
  2021-03-31 Keynote (11.0)
  2021-04-08 ESET Management Agent (8.0.3209)
  2021-04-13 Microsoft PowerPoint (16.48.21041102)
  2021-04-13 Microsoft Excel (16.48.21041102)
  2021-04-13 Microsoft Outlook (16.48.21041102)
  2021-04-15 Microsoft AutoUpdate (4.34.21041102)
  2021-04-19 Adobe Acrobat Reader DC (21.001.20149) (21.001.20149)
  2021-04-22 Microsoft Teams (1.00.407175)
  2021-04-22 Microsoft Word (16.48.21041102)
  2021-04-26 ExpressVPN (10.2.4 (6))
  2021-04-30 XProtectPlistConfigData (2145)
  2021-05-01 Zoom (5.6.4.765)
  2021-05-01 The Unarchiver (4.3.3)
  2021-05-01 Grammarly for Safari (9.30)
  2021-05-01 Kindle (1.31.0)
  2021-05-05 Remote Mouse (3.005)
  2021-05-07 AnyConnect Secure Mobility Client
  2021-05-07 macOS 11.3.1 (11.3.1)
  2021-05-07 MRTConfigData (1.78)

Diagnostics Information (past 7-30 days):
  2021-05-08 12:17:37 com.cisco.anyconnect.macos.acsockext High CPU Use
   Executable: /Library/SystemExtensions/*/com.cisco.anyconnect.macos.acsockext

  2021-05-07 17:34:49 Spotlight.app Crash
   Executable: /System/Library/CoreServices/Spotlight.app
   Details:
    dyld3 mode


End of report